Business Area: Global Technology - Business Platforms / Corporate Governance
Location: London (Hybrid) - 3 days minimum in office - The role is Inside IR35
Job Title: LeadBusiness Analyst

About the Opportunity

Cooper Lomaz are working in partnership with a leading global financial services organisation to recruit a Principal/Lead Business Analyst. This role sits within a high-profile transformation programme focused on delivering a global document management solution and migrating users and content onto a new strategic platform.

This is a key role supporting large-scale, technology-enabled business change across multiple international business functions.

The Role

We are seeking an experienced Principal Business Analyst with a proven track record of delivering complex change initiatives within financial services environments.

Acting as the bridge between business stakeholders and technology teams, you will ensure requirements are clearly understood, translated into effective solutions, and successfully embedded across the organisation. You will play a central role in driving adoption of new systems, processes, and operating models.

This is a highly stakeholder-facing role, working across functions such as Operations, Client Services, Legal, and HR, helping shape and deliver key change artefacts including Target Operating Models, testing frameworks, training programmes, and migration activities.

Key Responsibilities

• Capture and document current and future state Target Operating Models (TOMs) across multiple business areas
• Lead and coordinate User Acceptance Testing (UAT), including scenario creation, execution, and sign-off
• Design and deliver end-user training, including supporting materials and sessions
• Support migration planning and execution, ensuring smooth transition of users and data
• Identify and manage risks, issues, and opportunities throughout the programme lifecycle
• Build and maintain strong relationships with business and technology stakeholders
• Balance short-term delivery needs with long-term sustainable solutions

Experience Required

• Strong experience delivering business change within financial services (e.g. asset management, wealth management, banking)
• Excellent process mapping and documentation skills
• Hands on experience managing UAT within regulated environments
• Experience supporting go-live, cutover, and post implementation activitiesStrong stakeholder engagement skills across both technical and non-technical audiences
• Ability to facilitate collaboration between business and technology teams
• Experience working in global environments across different regions and time zones

Desirable Experience

• Exposure to operational, client servicing, legal, or HR functions within financial services
• Familiarity with DevOps tools (e.g. Azure DevOps or similar)

Personal Attributes

• Collaborative and adaptable approach to teamwork
• Strong communication skills with the ability to influence stakeholders
• Resilient under pressure and able to meet tight deadlines
• Self motivated with a proactive mindset
• Open, honest, and comfortable challenging and being challenged
• Analytical thinker with a problem solving mindset

Working Environment

This role offers a hybrid working model, requiring three days per week in the London office, with flexibility for remote working.

The organisation promotes a collaborative and inclusive culture, recognising that diverse perspectives drive better outcomes and innovation.