Mosaic Software Configuration Specialist

I am currently recruiting for a Mosaic Software Configuration Specialist to support the ongoing development and improvement of a core social care case management system.

This is a hands-on technical role focused on configuring, testing, and supporting Mosaic to meet the needs of Children s and Adults Social Care. The role will require the individual to work closely with service teams and suppliers to deliver system improvements that support statutory requirements, data quality, and frontline practice.

Key responsibilities

• Configure and maintain Mosaic forms, workflows, security, and system settings
• Translate service requirements into effective system solutions
• Lead system and user acceptance testing for configuration changes
• Provide second and third-line technical support
• Monitor and improve data quality and reporting
• Support system upgrades and work with the Mosaic supplier

Essential Experience

• Strong hands-on experience configuring the Mosaic system

• Good understanding of social care processes and statutory requirements

• Experience of system testing and technical troubleshooting

• Strong analytical, organisational, and communication skills

• Experience with Children s and Adults services Knowledge of Families First or Client-Level Data (CLD)

• SQL or reporting tool experience