AV Technical Support Engineer

Location: London & Home Counties (with UK & occasional European travel)
Salary: £36,000 - £40,000 + excellent benefits

Our client, a growing audio-visual technology business specialising in video conferencing, AV solutions, hosting, and networking communications, is looking to recruit an AV Technical Support Engineer to support customers across multiple sites.

The Role

This is a varied field-based support position involving:

• Attending customer sites to diagnose faults, carry out investigations, PMVs, and support installations
• Managing support tickets from initial call through to resolution
• Keeping customers updated throughout the support process
• Testing and preparing AV equipment ahead of installation
• Supporting project delivery and assisting with VC/AV installations
• Regular travel across London & the Home Counties, with UK-wide and occasional European visits
• Some early starts, late finishes, and overnight stays (expenses fully covered)

What They’re Looking For

• Previous AV technical support or installation experience
• Familiarity with systems such as Crestron, Poly, Shure, and commercial displays
• Understanding of Microsoft products / administration (advantageous)
• Strong troubleshooting skills and ability to work independently
• Team-player attitude with a proactive approach
• Full UK driving licence required ??

Package & Benefits

• £36,000 - £40,000 basic salary
• Door-to-door overtime paid
• 25 days holiday + bank holidays
• Company van (potentially provided)
• Private healthcare
• Company pension scheme

A strong opportunity for an AV Engineer looking for a hands-on support role with variety, travel, and progression within a growing AV environment ???

INDAV