General Responsibilities and Requirements: Product Documentation Project Management Plan, manage, and execute product documentation initiatives from intake through publication aligned with the project plan Partner with Product Marketing, Product Management, Engineering, and Customer Success to gather input, requirements, timelines, and source base material Prioritize documentation requests based on product releases, customer needs, and business impact Track documentation progress, dependencies, and updates to ensure timely delivery Coordinate reviews and approvals to ensure accuracy and completeness before publication Update project management and key stakeholders on progress Cross-Functional Collaboration Partner with Product Managers and Engineers to gather detailed product knowledge Work with Customer Success and Support teams to address common user questions and pain points Collaborate with Marketing to ensure documentation aligns with broader product language and positioning Content Management & Quality Maintain consistency in terminology, tone, and structure across all documentation Edit and update existing content to improve clarity, accuracy, and usability Apply best practices for technical documentation, including version control and change tracking Ensure all content meets internal quality standards and is technically accurate GCS is acting as an Employment Business in relation to this vacancy.