HAYS
Senior Manager Operational Resilience
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HAYS
Senior Manager Operational Resilience
Private salary
London
In office
RECENTLY POSTED
Graduate
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Senior
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Description

London Based - UK ONLY - Sponsorship Unavailable

Senior Manager - Cybersecurity Operational Resilience

As aSenior Manager of Operational Resilience, you will work with senior executives.Across Financial Services to build organisations that can withstand strategic problems, operational, and technology-driven disruption. You will lead major resilienceprogrammes, shape client strategies, and drive the growth of our market-leadingresilience practice.

Key Responsibilities:
Client Delivery &Leadership

  • Lead complex, multi-stakeholder engagements-overseeing budget, risk,delivery, and team management.

  • Deliver high-quality resilience, continuity, and crisis managementprogrammes.

  • Actas a senior subject-matter expert in resilience, crisis response, andIncident management.

  • Build trusted C-suite and Board-level relationships, influencing resilience strategyand regulatory compliance.

  • Expand client accounts by identifying new opportunities and shapingvalue-adding solutions.

  • Commercial &Market Growth

  • Contribute to go-to-market activity and commercial pipeline development.

  • Shape new digital, automated, and AI-enabled resilienceofferings.

  • Supporteminence building through thought leadership and sector insights.

  • Internal Leadership

  • Leadinitiatives to strengthen team capability, frameworks, and delivery quality.

  • Mentor colleagues and champion a high-performance,collaborative culture.

  • Example Engagements

  • Designing and delivering large-scale resilience transformation programmes.

  • Developingcontingency plans for cyberattacks, supply chain failures, and systemicdisruptions.

  • Supporting operational readiness for major events: mergers, technologygo-lives, product launches.

  • Runningcrisis simulations, resilience testing, and incident response frameworks.

  • Deploying into live crises and leading post-eventreviews.

Skills & Experience:
Technical Expertise

  • Deepknowledge of operational resilience within Financial Services and relevantglobal regulations.

  • Broadexperience across resilience domains:

  • Technology& digital resilience

  • Cloud and third-party resilience

  • Disasterrecovery & IT service continuity

  • Crisismanagement, scenario testing, and contingency planning

  • Operationalrisk and enterprise risk management

  • Client &Stakeholder Leadership

  • Strongtrack record of commercial growth and relationship development.

  • Executivepresence with the ability to influence senior leaders and Boards.

  • Abilityto translate organisational strategy into practical resilience outcomes.

  • Analytical &Delivery Strengths

  • Skilledin resilience testing, scenario planning, and mapping critical services anddependencies.

  • Strong problem-solver able to navigate complex, fast-movingenvironments.

  • Personal Attributes

  • Collaborative,resilient, and proactive.

  • Comfortablewith ambiguity and shifting regulatory landscapes.

  • Flexibleand willing to travel in line with client needs.

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HAYS
Senior Manager Operational Resilience
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