IntaPeople are working with exclusively with a tech-driven insurance services provider that’s looking to grow the team. We’re hiring an Infrastructure Engineer to join a collaborative team delivering new features and improving an established product. With strong backing and investment in this market, it’s a great opportunity to develop your skills and grow your career in a supportive environment. Reporting to the Infrastructure Manager, you will monitor systems to identify performance issues whilst resolving incidents with agreed service levels.

The role will be that of a hybrid role, consisting of first, second, and third line support. The Infrastructure Engineer will be carrying out a variety of activities and gain exposure to working on a variety of projects both internally and externally. You will be exposed to several cloud-based technologies and will include some DevOps related functions.

Skills:

2-4 (min) years-experience as an Infrastructure Engineer (or similar role)

Experience with 1st, 2nd and 3rd line support

Experience supporting hardware and software systems

Experience or Exposure with Microsoft Azure cloud or/and AWS

Responsibilities (at a glance):

You will be supporting Azure & V-Sphere estates, back-end systems and services to the business

Working within a collaborative team of circa 15 engineers

Implement and monitor system alerts to ensure any failures receive immediate attention

Identifying new system hardware and software needs

Ensure that support tickets are appropriately recorded

Aid in the implementation of bought-in hardware and software systems

Liaise with the software development team to ensure smooth roll-out of bespoke software systems

Maximising availability (uptime) of essential services

Schedule upgrades and security backups of hardware and software systems

Champion new systems in the business, ensuring all levels of users have appropriate training

Ensuring compliance with licensing regulations

Ensure the security of the estate is not compromised

Work within strict timeframes and escalate incidents within defined timeframes

Provision of out of hours/stand by support for scheduled maintenance and system failures

Role at a glance:

Infrastructure Engineer

Salary - £35,000 - £38,000 depending on experience

On call bonus after passing probation

On call over time paid ontop of salary

25 days annual leave, plus bank holidays plus your Birthday off paid off

Cardiff hybrid working (2days onsite on discussed for team collaboration/training)

Strong work life balance culture

Discount on insurance products were available

Modern, collaborative office environment nr central Cardiff

Free onsite parking

Team lunches/days etc

You must have access to your own transport

For more information, click APPLY now.

Please note, we can not offer sponsorship opportunities to candidates who do not have the ability to work and live within the UK without restriction.

Candidates are also to be onsite 2days per week so living in South Wales or a reasonable commute of the office is to be considered