Computershare is global leader in financial administration with over 12,000 employees across more than 22 different countries. Many of the world’s leading organisations use us to streamline and maximise the value of relationships with their investors, employees, creditors and customers.

Our global footprint means we have the scale to maintain robust compliance, audit, risk, financial crime, disaster recovery and business continuity planning programs - offering peace of mind to our clients and their customers.

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies.

We partner with Computershare to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed.

On behalf of Computershare, we are looking for a TMO Manager for a 12-month contract based in London, hybrid (3 days onsite).

Join us as a TMO Manager

The Voyager TMO Manager serves as an embedded delivery partner across designated Value Streams and Capabilities, providing structured oversight, proactive risk and issue management, and consistent programme governance. Acting as an operational anchor for Delivery Leads, the Co-Pilot ensures they receive accurate, timely, and actionable information to support effective decision-making.

This role is pivotal in maintaining end-to-end traceability, ensuring readiness for governance forums, and driving alignment across interdependent workstreams. The Co-Pilot enables predictable delivery cadence and strengthens programme control.

Your key responsibilities will include:

• Lead milestone reporting, focusing on early identification and escalation of at-risk items.
• Conduct weekly Risk & Issues reviews and maintain RAIDD-based reporting.
• Manage key Risks, Issues, and Dependencies, ensuring timely escalation.
• Run fortnightly risk review sessions with Delivery Leads and Risk Team, capturing updates in RAIDD.
• Prepare high-quality materials for SteerCo, Quarterly Planning, QBRs, and other governance forums.
• Maintain QBR outputs, including POAP updates, FY Roadmaps, and Palm Cards.
• Pre-populate governance pack content to reduce administrative load and enhance consistency.
• Provide reminders and guidance to Delivery Leads on programme requirements and deadlines.
• Track, confirm, and communicate Key Decisions across Value Streams and Capabilities.
• Support scope change discussions, ensuring governance and control.
• Maintain full traceability across milestones, dependencies, and programme artefacts.
• Review programme materials, providing constructive feedback to improve clarity and quality.
• Lead weekly Co-Pilot sessions with Delivery/Capability Leads to assess progress, blockers, and priorities.
• Facilitate cross-stream discussions to maintain alignment and transparency.
• Maintain up-to-date team structures, ownership maps, and responsibility matrices.

What you will bring to the role:

• Strong understanding of programme management frameworks (RAIDD, POAP, roadmap governance, dependency management).
• Skilled in milestone tracking, risk assessment, and structured reporting.
• Able to clearly articulate risks, decisions, expectations, and required actions to DLs/CLs and senior leadership.
• Comfortable facilitating cross-functional discussions and resolving areas of ambiguity.
• Exceptional attention to detail when maintaining core programme artefacts (Roadmaps, Palm Cards, QBR packs).
• Able to distil complex delivery data into concise, actionable insights for SteerCo, leadership and governance forums.
• Demonstrates initiative in identifying risks or gaps, escalating concerns, and driving disciplined delivery cadence.
• Willing to challenge assumptions and address incomplete or unclear materials to uphold governance standards.
• Familiar with Planview, ADO, RAIDD tools, and standard reporting templates (SteerCo, QBR).
• APM, PRINCE2, or equivalent project management qualification and have strong Agile project delivery experience.
• Proficient in MS Office (Word, Excel, PowerPoint).
• MS Project is desirable, and familiarity with Power BI would be advantageous.

Next steps

Computershare are dedicated to providing you with the opportunity to succeed on your own merits, starting from the application process. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all.

If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and speak to one of our Sourcing Specialists.

AMS are committed to providing all our candidates with the opportunity to perform at their best throughout the recruitment process. Please let us know if you require any additional support or reasonable adjustments during the screening process and we will work with you and Computershare to identify the best solution to meet your requirements.

We can only accept workers operating via an Umbrella or PAYE engagement model.

Please note that for the duration of this assignment you will be working as an external resource engaged by AMS.