Sales Manager - Luxury Hospitality & Gifting
Location: London
Contract Type: Permanent
Salary: £45,000
Office Based

Opening

Our client is a world-leading luxury brand dedicated to restoring the glory of their product category. They’re seeking an experienced Sales Manager to join their London team on a permanent basis. If you have 5+ years in business development or account management, thrive in fast-paced environments, and are excited by the prospect of building relationships with premium hospitality clients, this role offers genuine career growth and the chance to work for a company with real purpose.

Position Overview

As Sales Manager, you’ll drive revenue growth by developing existing client relationships and securing new business across London’s premium hospitality and gifting sector. You’ll identify gaps in client offerings, win bedroom and afternoon tea business, and build a pipeline of high-value accounts. Your work directly contributes to the organisation’s commercial success whilst supporting their broader mission of positive social impact through their charitable foundation.

Responsibilities

• Develop SMART contact strategies using LinkedIn, email and in-person meetings to engage prospects and existing clients
• Research and identify key stakeholders within designated hotel, retail and gifting opportunities across London
• Maintain an up-to-date sales pipeline using HubSpot CRM, tracking all prospect movements and interactions
• Plan customer meetings and sales calls in advance, managing your calendar effectively
• Create best-in-class proposals and presentations using PowerPoint tailored to client needs
• Secure new accounts meeting minimum order values of £250 and annual sales targets of £3,000+
• Deliver a minimum of 12 new hospitality clients annually
• Maintain accurate business records on the CRM system and complete monthly sales reports
• Represent the organisation at industry conferences, meetings and events as required
• Deliver all personal business objectives set by the Head of Sales

Requirements Essential:

• Bachelor’s degree in business, marketing or related field
• Minimum 5 years’ experience in business development or account management
• Strong communication skills, both written and verbal
• Proficiency in Word, Excel, Outlook and PowerPoint
• Excellent organisational skills and ability to multi-task under pressure
• Budget management experience
• Ability to work effectively with senior management internally and GMs/Directors externally
• London resident with good transport access to Farringdon
• UK Settled Status

Advantageous:

• Experience working for a luxury FMCG brand
• Background in premium hospitality or customer-facing roles
• Experience selling premium products into 4 and 5-star London hotels
• Tender management and contract negotiation experience
• SME enterprise experience
• Knowledge of European languages (Italian or French)

Benefits

• Pension scheme with Scottish Widows
• Private healthcare with Vitality (after one year’s service)
• Life assurance scheme offering 4x salary
• Complimentary annual eye tests and optical care
• Bike to work scheme
• Access to Perkbox benefits app with exclusive staff discounts
• Welcome gift reflecting the company’s product range
• Alongside this generous package, you’ll join a values-driven team that genuinely cares about integrity, flexibility and making a difference. You’ll work in a collaborative environment where your contributions are recognised and your professional development is supported.

How to Apply

If you’re looking to advance your career and have the skills and experience to succeed in this role, please send your application to us. Include your CV, a cover letter outlining your relevant experience in business development and account management, and any supporting documents you feel strengthen your application. In your cover letter, please confirm you’re a London resident with UK Settled Status and good transport access to Farringdon. Please submit your application via email with the subject line “Sales Manager Application” to (url removed)