Salary £35,000 to £45,000 DOE
FT- 35 hours per week
Permanent
Hybrid- Folkestone (3 days a week in the office)

Saga Travel is looking for a Data Analyst to join our growing Data & Analytics team. Working closely with the Senior Data Analyst and partnering with stakeholders across Commercial, Finance and the wider business, youll help translate business questions into clear, reliable reporting and insights.

This role is ideal for someone with experience developing and delivering management reports, using tools such as Power BI, has a good understanding of SQL and a strong desire to continue learning and growing as an analyst. Youll be responsible for building reporting solutions end-to-end, from understanding stakeholder requirements through to delivering dashboards that support key business decisions.

Saga Travel is uniquely positioned in the travel market, with rich and distinctive datasets centred around the over-50s demographic. This provides a rare opportunity to work with interesting data that you wouldnt typically encounter elsewhere. As part of a team we are building for the future, this role offers the chance to develop your technical skills, stakeholder management capability, and analytical impact as we continue modernising how data is used across the business.

This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function.

Package Description

At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that’s why we have put together an amazing benefits package for all colleagues.

BENEFITS AVAILABLE FOR THIS ROLE:

• 25 days holiday + bank holidays
• Option to purchase additional leave - 5 extra days
• Pension scheme matched up to 10%
• Company performance related annual bonus - Up to 5%
• Life assurance policy on joining us, 4 x salary
• Wellbeing programme
• Colleague discounts including family discounts on cruises, holidays and insurance
• Range of reductions and offers from leading retailers, travel groups and entertainment companies
• Enhanced maternity and paternity leave
• Grandparents leave
• Income protection
• Access to Saga Academy, our bespoke learning platform

Main Responsibilities

• Partner with stakeholders across Trading, Finance and the wider business to understand reporting needs, define KPIs, and translate business questions into effective analytics solutions.
• Design, build and maintain a suite of clear, reliable dashboards and management reports using Power BI.
• Use SQL and BI tools to conduct ad-hoc analysis that explains business performance and supports data-driven decision making.
• Interpret trends and patterns in data, turning analysis into clear insights and recommendations that support trading performance and wider business outcomes.
• Ensure the accuracy and quality of reporting by working closely with Data Engineering to identify and resolve data issues.
• Communicate insights effectively to stakeholders, helping them understand not just what the numbers show, but why they matter and what actions to take.
• Support adoption of self-serve analytics by providing guidance and training to business users.
• As our data platform evolves, contribute to improving data models and supporting more advanced analytical approaches such as segmentation, experimentation and forecasting.

The Ideal Candidate

You will already have experience working in a BI or Data Analyst role and be comfortable developing reports that support business decision making. Youll have a good understanding of modern reporting tools such as Power BI or Tableau, be able to write basic SQL queries to explore and validate data and have experience working with stakeholders to understand requirements and deliver reporting that answers real business questions.

• Experience working in a BI or Data Analyst role, delivering dashboards or reports that support business decision-making.
• Experience building reports in Power BI or Tableau, with an understanding of data modelling and the ability to work with measures or calculations (e.g. DAX).
• Working knowledge of SQL for querying and exploring data.
• Experience developing and delivering reporting solutions end-to-end, from gathering requirements through to sharing insights with stakeholders.
• Strong stakeholder engagement and communication skills, with the ability to translate business questions into clear reporting and analysis.
• A curious and proactive problem-solver who enjoys exploring data and identifying meaningful insights.
• Good organisation and prioritisation skills, able to manage multiple requests and deadlines.
• An interest in continuing to develop technical and analytical skills as part of a growing analytics team.
• Exposure to modern data platforms (e.g. Azure, Fabric, Snowflake) or analytical tools such as Python or R would be beneficial.

Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special

About The Company

Over the past 75 years we have become the UK’s specialist provider of products and services to people aged over 50 in the UK. Were the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and?our Saga Magazine.

Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose.

Were committed to making sure that colleagues can be their best, be themselves and make a difference more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity?and respect in an environment that is free from discrimination and harassment.

Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture weve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.

We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. Were also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and youll receive personal communication throughout your applicant journey when you apply to join Saga.

Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.

#LI-LC1