Job Title: Sales Advisor

Salary: £25,000 £26,000
Location: Potters Bar

Working Hours:

• Monday Friday: 9:00am 5:00pm (30-minute lunch)
• Saturday: 9:00am 1:00pm (Alternate Saturdays)

Purpose of the Role

Our client is looking for a motivated Sales Advisor to support their insurance team. The role involves handling customer enquiries, converting leads into new business, and supporting customers throughout the full policy lifecycle. You will play a key role in delivering excellent customer service while contributing to sales growth and customer retention.

Key Responsibilities

• Handle new business enquiries and convert leads into policies
• Generate and follow up on leads from internal lists
• Prepare and invite renewals for existing customers
• Process policy changes including amendments, mid-term adjustments and cancellations
• Manage customer queries throughout the policy lifecycle
• Make welcome calls to new customers to ensure satisfaction and retention
• Provide clear and compliant information about insurance products
• Build strong relationships with customers and maintain excellent service standards
• Work towards individual and team KPIs including new business conversion and renewal retention

About You

• A confident communicator with strong customer service skills
• Sales-driven with the ability to identify opportunities
• Eager to learn and develop within a growing business
• Organised with strong attention to detail
• Able to work both independently and as part of a team
• Positive attitude with a proactive approach to work

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.
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