Sales Representative (Front Desk) Wigan, WN6 Full Time, Permanent
Up to £28,000
Monday to Friday 8:30am to 5pm

KPI Recruiting is proud to represent a long-standing client based in the Appley Bridge area, who are seeking a Sales Representative (Front Desk) to join their team.

You will be:

• Serving as the first point of contact for customer enquiries, delivering prompt and efficient assistance to address questions and resolve issues.
• Providing support to customers through various channels such as face-to-face, email, and telephone.
• Scheduling and managing repair bookings, collaborating with the Quality Manager, Engineering, and Testing Departments.
• Using computer software for stock management, sales processing, and customer relationship management, maintaining accurate records and data.
• Quickly acquiring and applying new skills and knowledge related to our products and services to better assist customers.
• Working independently and collaboratively with the sales team and other departments to achieve company goals and improve service delivery.
• flexibility to work occasional Saturday mornings for client appointments is required

You will have:

• Demonstrated experience in a customer service role with a proven track record of delivering high-quality support.
• Familiarity with accounting software and computerised order processing (Sage 200 desirable).
• Excellent communication and interpersonal skills, with the ability to engage effectively with customers and team members.
• Proficiency in Outlook, Microsoft Word, and Excel.
• Strong organisational and multitasking skills to manage multiple responsibilities efficiently.
• A dynamic, confident attitude, and the ability to rapidly acquire new skills and knowledge related to products and services.
• Capability to work both independently and as part of a team, contributing to overall company objectives.
• Strong problem-solving skills and meticulous attention to detail.
• A proactive, customer-focused approach with a commitment to delivering exceptional service.
• Courteous and professional telephone manner, ensuring clear and polite communication.

Benefits include:

• 23 days holiday plus bank holidays
• Free onsite parking
• Yearly bonus scheme
• Christmas shutdown
• Pension scheme
• Progression opportunities and more

APPLY NOW! Contact the Commercial Team on (phone number removed) or (url removed)