Telesales Appointment Setter - IT & Telecom Services

Location: Nazeing, Hertfordshire (Office-Based)
Salary: 28,000 - 32,000 DOE + Uncapped Commission

About the Company

Our client is a market-leading provider of Managed Service Provider (MSP), IT, and telecommunications solutions, supporting businesses across a diverse range of industries. Due to continued growth and expansion, they are looking to strengthen their commercial team with a motivated and energetic Telesales Appointment Setter.

The Role

This is a proactive, high-energy opportunity ideal for someone who thrives on cold calling, uncovering opportunities, and building strong client relationships.

You will be responsible for generating new business opportunities through outbound calling, qualifying prospects, and booking high-quality appointments for the senior sales team. You’ll also play a key role in nurturing early-stage prospects to ensure a smooth and professional handover.

Daily activity target: 80-100 outbound calls
Weekly target: 5-6 qualified sales appointments

Your contribution will directly impact pipeline growth and long-term business success.

Key Responsibilities

• Make 80-100 proactive outbound calls daily to prospective business clients
• Identify decision-makers and qualify opportunities
• Secure 5-6 quality sales appointments per week
• Build rapport quickly and understand client needs
• Clearly articulate the benefits of IT, telecom, and managed service solutions
• Accurately record all activity within the CRM system
• Collaborate closely with the sales team to ensure seamless follow-up and lead transition
• Consistently meet and exceed weekly performance targets

About You

• Previous experience in telesales, cold calling, lead generation, or appointment setting
  (Experience within IT, Telecoms, or MSP environments is advantageous but not essential)
• Confident and professional communicator
• Comfortable working in a high-volume outbound calling environment
• Self-motivated, resilient, and target-driven
• Highly organised with strong time management skills
• Positive, energetic, and able to build rapport quickly

What’s on Offer

• Competitive basic salary of 28,000 - 32,000 (DOE)
• Uncapped commission with clear earning potential
• Ongoing training, coaching, and career development
• Supportive, collaborative team culture
• Clear progression opportunities within a fast-growing organisation

How to Apply

If you’re a driven telesales professional who enjoys generating new business and wants to develop your career within a thriving IT and telecoms environment, we’d love to hear from you.

Please submit your CV along with a brief cover letter outlining why you’re the ideal candidate for this role.