Permanent & FTC Opportunities
London or Manchester
Full Time - 35 hours Hybrid (1-2 days office)

Salary

• London: 40k - 48k per annum
• Manchester: 36k - 44k per annum

The Role

This is a specialist, high-volume ER casework role within a fast-paced, multi-site organisation.

You will:

• Manage a large and complex caseload end-to-end (disciplinary, grievance, performance, sickness/absence, mat/pat, flexible working and other formal processes)
• Provide clear, risk-aware and commercially focused advice to managers on a daily basis
• Coach and guide managers through investigations, hearings and outcomes
• Prepare hearing packs, outcome letters and detailed case reports
• Ensure all cases are managed in line with employment legislation, policy and SLAs
• Maintain accurate trackers and ER systems, ensuring strong case governance
• Identify trends and escalate risks appropriately
• Actively support hearings as HR representative, including note-taking where required

This is a pure ER Advisor role - we are seeking candidates who are currently managing substantial ER casework as their primary responsibility

Essential Experience

• CIPD Level 5 qualified (or equivalent experience)
• Currently working as an ER Advisor managing high-volume casework
• Experience working in a demanding, fast-paced, multi-site environment
• Strong written documentation and case coordination skills
• Confident advising and constructively challenging managers

What’s on Offer

• Competitive pension scheme (up to 6% employer double contribution)
• 28 days annual leave increasing with service, plus bank holidays
• Health cash plan
• Life assurance
• Paid volunteering leave
• Employee Assistance Programme
• Additional lifestyle and wellbeing benefits

If you’re an experienced ER specialist who thrives in a busy, complex environment and enjoys partnering closely with managers, we’d love to hear from you.