Would you like to join an international marketing services agency, partnering with some of the world s most recognisable retail and consumer brands? With a strong strategic backbone and in-house creative and production capabilities, the business delivers integrated solutions that drive growth at every stage of the customer journey.

As the Senior Client Service Director, you will role model outstanding client leadership, looking beyond day-to-day delivery to drive broader client development and strategic growth.

The Role:

• Leading and developing Key Account Plans to drive continual growth and broaden service offering
• Building proactive, senior-level client relationships and identifying new business opportunities
• Owning account profitability, forecasting turnover and ensuring strong financial management across projects
• Overseeing budgets, cost estimates, invoicing and billable time utilisation
• Taking responsibility for annual Client Satisfaction Surveys and action planning
• Managing and developing a team of ADs, SAMs, AMs and AEs, setting the standard for quality and client partnership
• Acting as an escalation point to ensure seamless service delivery
• Building strong cross-functional relationships with Strategy and Production teams

About You:

• Proven experience operating at Account Director level (or above) within a marketing agency
• Strong people leader with the ability to inspire, develop and performance-manage teams
• Experience in retail or shopper marketing environments
• Commercially astute with strong financial and forecasting capability
• Strong organisational, prioritisation and project management skills
• Confident building relationships with clients, suppliers and internal stakeholders
• Entrepreneurial mindset with a strong drive to achieve and exceed goals

If the role and responsibilities sound like a good fit for you, then I d love to speak to you!

Find out more about our available opportunities or how we can help you further your career contact us today.

Email: (url removed)

Phone: (phone number removed)

We look forward to your application for this exciting opportunity.

The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.