Job Title: Fire Alarm Service Engineer

Area: London and the South (Field-based, Home-based)
Salary: £36,000 + overtime + call out + benefits (OTE c. £45,000)
Location: On the road, based from home

Are you an experienced Fire Alarm Service Engineer looking for a stable, well-supported role with clear progression? This is an opportunity to join a well-established fire and life safety provider delivering high-quality service and compliance support across schools, universities, warehouses, and commercial properties.

You will be a key part of the service operation — trusted to attend site, diagnose faults efficiently, complete work to a high standard, and ensure customers feel confident their systems are compliant and operating as intended.

Why Join?

* Consistent workload across London and the South

* Supportive, knowledgeable technical team

* High standards, quality tools, and a professional working environment

* Ongoing training and development to broaden and maintain skills

* Clear expectations and structured support from service leadership

Key Responsibilities

* Carry out planned servicing and maintenance of fire detection and alarm systems across a varied customer base

* Attend reactive call-outs, fault-find efficiently, and complete repairs or make-safe actions with clear follow-up recommendations

* Produce high-quality engineer reports and job documentation on the day (test results, findings, actions taken, compliance notes, and further works required)

* Work in line with relevant British Standards, site requirements, and RAMS — maintaining high safety and quality standards

* Communicate clearly and professionally with customers on site, explaining faults, actions taken, and next steps

* Maintain tools, test equipment, van stock, and paperwork to support right-first-time completion and smooth job close-out

* Participate in the call-out rota where required

What We’re Looking For

* Strong experience servicing and fault-finding on a range of fire alarm systems

* Confidence working independently in live environments

* Experience working on leading fire alarm panels/devices (e.g., GENT, Notifier, Advanced or similar), with the ability to diagnose root cause and verify system performance

* Disciplined approach to testing, compliance, and documentation — producing clear, audit-ready reports

* Professional, customer-focused attitude with the ability to remain calm under pressure

* Enhanced DBS (or willingness to obtain)

* Full UK driving licence

Training & Development

* Structured onboarding, annual appraisals, and personal development planning

* Ongoing manufacturer and product training

* Technical support from experienced engineers and service leadership

What’s in It for You

* £36,000 base salary + overtime and call out (OTE c. £45,000)

* Overtime rates: 1.5x standard, 2x Sundays, plus call out payments

* Paid door-to-door travel

* 25 days holiday + bank holidays (plus additional holiday for long service)

* Company van (with personal use)

* Pension scheme

* Supportive management and positive working environment