Senior Project Manager - Regulatory Remediation (DCA) | Motor Finance | 12m Contract

• Pay Rate: £700 - £800 per day (Outside)
• Hybrid Working: South - West London

We are supporting a leading UK financial services organisation in hiring a Senior Project Manager to lead a high-profile regulatory remediation programme focused on Discretionary Commission Arrangements (DCA) within the motor finance sector.

This is a critical role driving the organisation’s response to evolving FCA regulatory expectations, including customer harm assessment, data validation and the design and delivery of a consumer redress programme.

The Role:

You will lead the end-to-end delivery of a regulatory & compliance programme relating to historic Discretionary Commission Arrangements (DCA). The role involves programme mobilisation, governance, data analysis and oversight of a large-scale remediation and compensation framework.

Key Responsibilities:

• Lead mobilisation and execution of a regulatory remediation programme linked to historic DCA models
• Translate FCA guidance and regulatory communications into structured delivery plans and workstreams
• Establish programme governance including steering committees, reporting, RAID logs and milestone tracking
• Coordinate cross-functional teams across risk, compliance, finance, operations, legal and customer functions
• Oversee data extraction and validation to identify affected motor finance agreements
• Support the design and governance of a consumer redress programme, including financial modelling and reconciliation
• Ensure robust audit trails, regulatory reporting and senior stakeholder engagement
• Manage customer communications aligned to FCA CONC requirements and Consumer Duty principles

Requirements:

• You must be immediately available to start the contract or on a short notice period (max 2 weeks)
• Strong track record delivering regulatory & compliance programmes within the motor finance or consumer credit sector
• Direct experience managing consumer redress programmes and regulatory remediation programmes
• Good understanding of Discretionary Commission Arrangements (DCA) and broker commission models
• Experience identifying impacted customer populations and overseeing remediation calculations
• Ability to operate in high-scrutiny regulatory environments
• Project certifications such as PRINCE2, PMP or equivalent

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