Security Team Leader - Birmingham - B3 - England, B3 3AX

Are you an experienced security officer, have led a team, or have years of security experience to progress to a higher level? Do you have excellent communication skills and have a passion for delivering customer service and managing a team?

…Apply now!

Ward Security is looking for an experienced Security Team Leader to become a valuable member and a leader of our team based in Birmingham. We are looking for someone who is a hands on problem solver, can manage a team with confidence and perfect time-management skills.

Role : Security Team Leader
Pay rate : £15.50 per hour
Shift Pattern: 4 on 4 off days and nights (average 42 hours per week)
Location: Birmingham, B3 3AX
Role Requirements: Door Supervisor SIA licence and UK Driving Licence

What benefits we offer via our ReWard membership :

• Discounted gym membership
• Discounts at major retailers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Other benefits include:

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Employee referral scheme
• Progression, training, and development opportunities

Main Duties:

• Directly manage the supervision of personnel, ensuring that the Company’s obligations are adhered to at all times in a timely and professional manner.
• Gatehouse, access control and patrol duties.
• Ensure all personnel on site under your remit, are rostered appropriately to ensure that the contractual obligations are met.
• Be the first port of call for all security issues and staff issues on site, and escalate as necessary.
• Ensure that all relevant information is collated and recorded for future reference.
• Liaise with all Security Officers ensuring that all information is made available for the operation of the Company to work effectively.
• Provide documentation and reports in support of the day-to-day operational activities.
• Respond and take action in the event of evacuations and emergencies ensuring that your team take appropriate action.
• Ensure that staff and clients of the Company assist the Health & Safety Officer to ensure compliance with policies and regulations adhere to Health & Safety policies and regulations.
• Participate in and ensure the continuation of specialist training to key members of staff within the remit of your authority.
• Ensure that all members of your team work appropriately and effectively, whilst giving further training in specific areas where required.
• Ensure that all duties are carried out by you and your team by the site-specific assignment instructions and by the Client’s & Company’s wishes.
• To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
• To effectively control access to the client’s premises, examine documentation to ascertain the authenticity and authority to gain access, this include patrols.
• To provide monitoring functions to CCTV and alarm functions, ensuring all necessary documentation is completed. To be aware of the operation of those functions and to respond as required.
• To submit detailed reports on the discovery of issues relating to health and safety and crime to the relevant authority either verbally or in report form as required.
• In line with company policy to carry out routine search procedures in a sensitive manner to include vehicles, buildings and persons.
• To effectively deal with all incidents falling within the security remit. To effectively report all incidents to the relevant authority.
• To provide a point of contact and information central to staff and visitors.
• To deal with the sorting/collecting of mail and that dealing with goods in/out is done by the site-specific Assignment Instructions.
• To maintain a log of all visitors, incidents and any other records that may be required by the client.
• To maintain the client’s key safe to issue and record all movements of keys within the client’s premises.
• To identify suspicious persons and actions and report such circumstances in the appropriate way.

Must Haves:

• Valid SIA licence and CCTV licence required

• Proven work experience as a Team Leader

• Strong organisational and time-management skills

• Excellent attention to detail and accuracy in tasks

• Must be able to effectively manage the building and staff with experience in management and the industry

• High level of self-presentation

• IT literate- Ability to operate detecting systems and emergency equipment

• Quick thinking and problem-solving skills

• A positive attitude to dealing with people and taking on challenges

• Experience in dealing with escalation procedures relating to staff, incidents and operations

• A sound working knowledge of security best practices and legislation affecting security

• Security professional with extensive knowledge of the Security industry, public sector or armed forces

• Strong management and leadership skills, ability to influence, negotiate and engage

• Sound judgement and decision-making skills with a ‘hands-on’ problem solving approach, able to remain calm under pressure and take control of incidents

• Experience in writing procedures, drafting reports, and preparing business cases