Location: Field Based - to cover the South of England

Salary: £30k-£35k Depending on experience + Company Profit Share

Hours: 37.5 hours per week

The Role

This is a fantastic career opportunity for a Field Based IT Engineer with technical experience of end-user support and troubleshooting, onsite project delivery. The successful candidate must be technically astute across all areas of desktop and infrastructure, whilst having strong communication and customer service skills.

Mileage will be paid at approved Mileage rates set by GOV UK.

Skills & Experience

• Strong verbal and written communication skills.
• Excellent interpersonal skills, able to engage technical and non technical users.
• Enthusiastic and methodical approach to incident resolution and request fulfilment.
• Skilled in coaching and mentoring for team development.
• Strong IT troubleshooting and problem solving abilities.
• Good knowledge of standard IT hardware (PCs, laptops, printers).
• Competent with Windows imaging and deployment tools.
• Proficient in installing and configuring Microsoft 365.
• Solid understanding of IT infrastructure, including servers and switches.
• Experience with network installs and comms cabinet patching.
• Knowledge of Microsoft Windows OS, including Server.
• Competent in Active Directory administration.
• Understanding of IP addressing, DNS and DHCP.
• Skilled in Group Policy troubleshooting.
• Familiar with virtualisation (Hyper V/VMware).
• This role is subject to a clear standard DBS check being received.

The Package

• Company Profit Share (first £3,600 is tax free)
• Company car including private use + mileage
• 22 days annual leave plus bank holidays, increasing with length of service.
• Birthday as additional paid leave.
• Additional paid leave (dependent on company performance).
• Company sick pay policy.
• Ongoing training and support
• Pension Scheme.
• Private Medical Insurance including dental.
• Ongoing training and support.

About Them

Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years.

They are an Employee Ownership Trust, a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024.

Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy.

They encourage progression within their company for their colleagues, offering opportunities in other teams and departments.

Join their friendly company, where a great team and a positive culture await you.