Job Title: Data Engineer (BD&A - DAPM Live Service Support)

Max Rate: £430 per day inside ir35

Duration: 6 months

Location: Telford/hybrid 2 days per week onsite)

Active SC security clearance is required for this role.

Job Description:

We are seeking an SC Cleared Live Support & Monitoring Engineer to provide operational support across a suite of data integration and analytics platforms. This role focuses on maintaining stability, enhancing monitoring capability, and improving service visibility through consolidated dashboards and intelligent alerting.

Responsibilities

Live Service Support

Provide ongoing live support across platforms including:

Denodo

Talend

Pentaho Data Integration (PDI)

Git

MySQL

Amazon Redshift

Investigate, diagnose and resolve incidents across data and integration services

Work closely with technical teams to maintain service availability and performance

Grafana Monitoring & Alerting

Design, create and consolidate Grafana dashboards

Transform multiple independent dashboards into a unified Live Service view with drill-down capability by service

Gather monitoring requirements from stakeholders

Configure and implement alerting for legacy services that currently lack monitoring

Deliver fit-for-purpose alert thresholds and notifications aligned to operational needs

Improve visibility, observability and proactive incident management

Experience & Skills

Essential

Active SC Clearance

Experience supporting live production environments

Exposure to data platforms such as Denodo, Talend, PDI, MySQL or Redshift

Experience creating or maintaining Grafana dashboards

Understanding of monitoring, alerting and service observability principles

Strong troubleshooting and analytical skills

Ability to gather requirements and translate them into monitoring solutions

Desirable

Experience configuring Grafana alerting

Experience working in a client-side environment

Knowledge of legacy system monitoring uplift

Familiarity with Git version control

TPBN1_UKTJ