Belmont Recruitment are currently looking for an experienced Civica CX Specialist to join Kirklees Council on an initial 3-6 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.

Key Responsibilities

• Gather, analyse, and document business and technical reporting requirements
• Produce clear specifications and acceptance criteria
• Advise stakeholders on the suitability of Civica CX out-of-the-box reports
• Amend and enhance existing SSRS reports
• Design and develop bespoke SSRS reports to meet business needs
• Extract, transform, and model data from CXWarehouse and CXBI
• Ensure reporting outputs meet statutory and regulatory housing requirements
• Work closely with business users, analysts, and technical teams to deliver accurate and timely reporting

Essential Experience & Skills

• Extensive knowledge of Civica CX, including CXWarehouse, CXBI, and SSRS out-of-the-box reports
• Strong understanding of social housing statutory and regulatory reporting requirements
• Proven experience gathering, translating, and documenting business and technical reporting requirements

Please apply with an up to date CV ASAP if this role would be of interest to you.