Essex / Basildon / Southend On Sea

Our client

Our client is a UK-based engineering business specialising in air conditioning, HVAC and climate control solutions across commercial and retail environments.

It provides full lifecycle support including design, installation, commissioning, service, maintenance and energy optimisation of air conditioning systems. The company works across multi-site portfolios, supporting clients in sectors such as retail, commercial offices, distribution, and public sector estates.

Are you a skilled Building Services Engineer who takes pride in delivering a first-time fix and exceptional customer service

We’re looking for experienced Air Conditioning Engineers to join our growing team, delivering high-quality reactive and planned maintenance across our client portfolio.

This isn’t just another service role — it’s about solving problems properly, identifying root causes, and being the trusted technical expert our customers rely on.

The Role

You’ll be responsible for carrying out reactive and pre-planned maintenance, ensuring permanent solutions — not temporary fixes.

Your day-to-day will include:

• Completing scheduled PPM tasks to agreed SOPs and service levels
• Responding to reactive callouts within agreed timeframes
• Fault finding, diagnostics and root cause analysis
• Advising customers and account managers on required repairs
• Maintaining high workmanship standards — clean, professional and compliant
• Updating PDA and in-store systems in real-time
• Managing van stock to maintain a high first-time fix rate
• Ordering parts and liaising with Service Desk when required
• Identifying additional works and supporting quotation processes

You’ll operate independently, confidently working from drawings and technical documentation, while maintaining strong communication with customers and internal teams.

Skills & Experience

• Proven experience in Air Conditioning/Chillers
• NVQ level 2/3
• Strong fault-finding and diagnostic ability
• Experience working within commercial environments
• Ability to work independently without direct supervision
• Strong communication skills and customer-facing confidence
• Professional attitude and appearance
• Full UK Driving Licence

Salary & Package

• 45-50k (OTE 60K)
• Field-Based Role
• Company Van Provided
• Pension scheme
• On Call 1 in 8
• Generous On call