• Previous customer service or customer-facing experience
• Excellent communication and listening skills
• A calm, empathetic approach when handling queries or complaints
• Strong problem-solving and organisational abilities

Desirable but not essential:

• Contact centre or telecoms experience
• Experience supporting broadband, mobile, or subscription services

What You’ll Get

• Competitive salary
• Performance-related bonuses or incentives
• Full training and ongoing support
• A friendly, supportive team environment
• Clear progression opportunities into senior service, quality, or management roles
• Pension, paid holidays, and additional benefits

Why Join Us?

We’re a customer-first business that values empathy, teamwork, and quality service. You’ll be given the tools and training to succeed, supported by a team that genuinely cares about delivering a great customer experience.

Apply now and be the friendly voice our customers rely on.

Job Type: Full-time

Benefits:

• Company pension
• On-site parking