About the Role

We’re looking for a hands-on IT System Administrator to support users at a local European site while working closely with a central IT function. You’ll be the go-to person for day-to-day IT support, keeping systems running smoothly and ensuring a great user experience.

This is a great role for someone who enjoys variety, ownership, and being the local IT expert-without the pressure of people management.

What You’ll Be Doing

* Provide first-line, on-site IT support for hardware, software, and network issues

* Resolve incidents locally and escalate complex issues to central IT

* Act as the main IT contact for local users

* Install, maintain, and manage end-user devices and peripherals

* Coordinate repairs and vendors; maintain IT asset inventory

* Monitor local network components and support basic patching/cabling

* Manage user accounts and access rights (Active Directory)

* Implement local IT security standards and handle security incidents

* Support IT rollouts, upgrades, and continuous service improvements

* Collaboration with central IT team on VPN and WAN issues (read only)

What We’re Looking For

Essential

* IT-related qualification or equivalent hands-on experience

* Strong knowledge of Windows client environments

* Experience with Active Directory

* Basic understanding of networks and Windows Server environments

* Confidence supporting printer hardware and peripherals

* Good communication skills in English

Nice to Have

* Experience working in an international or multi-site environment

* Knowledge of IT security best practices

* Additional European language skills