Salesforce Solution Architect (Agentforce)
Southampton (PO15 7FP) | On-site
Contract | UK Nationals Only

iO Associates has partnered with a technology-led organisation specialising in enterprise Salesforce delivery and customer relationship management solutions. We are seeking an experienced Salesforce Solution Architect (Agentforce) to lead solution design and provide technical leadership across a short-term, high-impact engagement. You will play a key role in ensuring scalable, secure, and outcome-driven Salesforce architecture while guiding delivery teams and stakeholders throughout the project lifecycle.

Key Responsibilities:

• Lead discovery workshops with stakeholders and translate requirements into end-to-end Salesforce solution architecture.
• Design scalable solutions across Salesforce including data model, security, automation, integrations, and environments.
• Provide architectural oversight, standards, and governance for admins and developers.
• Architect and support Salesforce Agentforce capabilities to enhance customer and agent experiences.
• Troubleshoot complex platform challenges and guide delivery teams toward effective resolutions.
• Support testing strategy including UAT planning, release governance, and documentation.
• Stay current with Salesforce releases and recommend continuous improvements aligned with best practices.

Requirements:

• Proven experience as a Salesforce Solution Architect or Senior Salesforce Technical/Functional Architect.
• Hands-on experience designing and delivering solutions leveraging Salesforce Agentforce capabilities.
• Strong Salesforce platform expertise including Security & Sharing, Data Modelling & Governance, and Automation (Flows).
• Solid understanding of Apex and Salesforce development patterns (hands-on coding not always required).
• Strong stakeholder management skills with the ability to communicate complex architecture to technical and non-technical audiences.
• Demonstrated experience leading solution design through delivery, testing/UAT, and release cycles.

Desirable Skills:

• Salesforce certifications such as Application Architect, System Architect, Admin, App Builder, or Platform Developer.
• Integration architecture experience (APIs, middleware, CRM integrations).
• Agile delivery experience and familiarity with common project tools.

This is a fantastic opportunity to contribute to a focused Salesforce architecture engagement, working alongside a collaborative delivery team and making a tangible impact within a short timeframe.

If you’re interested in this opportunity, please send your CV