We are recruiting for a 3rd line support engineer to support and operate enterprise infrastructure within a managed hosting and data-centre environment. These roles suit engineers with solid, hands-on experience across compute, virtualisation, storage and networking, who are comfortable working within operational processes and shared service models.

Key responsibilities:-

• Deal with escalations from 2nd line
• Operate and support Wintel platforms in a hosted / managed services environment
• Build, maintain and troubleshoot VMware-based virtual infrastructure
• Support general storage platforms and data-centre networking
• Work alongside network and security teams to support firewalling and connectivity
• Participate in incident, problem and change management processes
• Support onboarding and adoption of customer infrastructure into service
• Contribute to documentation, runbooks and operational standards

Required experience:-

• Experience working in a data centre or managed service provider environment is an advantage
• Strong Wintel administration experience
• Solid VMware experience (build, operate, troubleshoot)
• General understanding of enterprise storage and networking concepts
• Familiarity with firewalling concepts (Fortinet preferred)

Desirable:-

• Exposure to Fortinet firewalls
• Experience supporting customer-owned infrastructure in shared environments

Please note that this is an office based role. Monday - Friday no shifts.
This is a phenomenal career opportunity. Please apply for immediate interview.