Introduction
CV Screen is recruiting an IT Application Support Analyst for a well-established Wealth Management organisation based in London, offering a hybrid working model and a salary of £45,000 plus excellent benefits. This is a fantastic opportunity to join a professional services business with a strong reputation, a national presence, and over a decade of continued growth. The role will suit a technically strong, service-driven IT professional who enjoys working in a regulated, client-focused environment and taking ownership of application and desktop support across a modern IT estate.

Duties & Responsibilities

• Provide 1st to 3rd line support across desktop, Microsoft 365, identity, connectivity and core business applications
• Support and administer business-critical systems including CRM, portfolio and financial platforms
• Act as the main point of contact for IT incidents, owning issues through to resolution
• Liaise closely with third-party vendors, managing incidents, SLAs and service improvements
• Maintain documentation, support processes and assist with change and system improvements

What Experience is Required

• At least 3 years experience in IT Support or Application Support within Wealth Management, legal or professional services
• Strong hands-on experience with Microsoft 365, Intune, identity and application support
• Experience working in a regulated environment and engaging with external IT suppliers. Knowledge of ITIL.

Salary & Benefits
Salary of £45,000 plus an excellent benefits package including private medical insurance, income protection, life cover, share schemes and 25 days holiday with the option to buy up to 5 additional days.

Location
Based in London with easy commutes from areas such as Croydon, Watford, Slough, Bromley, Romford and St Albans. Hybrid working with at least one day per week onsite.

How to Apply
Please apply by sending your CV to Kate Morgan at CV Screen in strict confidence.

Alternate Job Titles

• Application Support Analyst
• IT Support Analyst
• Systems Support Analyst
• Desktop & Applications Support Analyst

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