Location: Remote (Bi-monthly London travel)
Salary: (Apply online only)k
Type: Permanent

Overview

Senior strategic technology leader within a global organisation delivering national-scale health and employment services. Owns end-to-end solution architecture across complex transformation programmes, spanning pre-sales, bid, and delivery. Combines deep technical authority, commercial awareness, and customer engagement to deliver differentiated, feasible, winning solutions.

Purpose

Act as senior technical lead across the opportunity lifecycle - shaping, capture, and transition to delivery. Drive architecture strategy, innovation, estimation, compliance alignment, and cross-functional integration. Accountable for both solution vision and execution.

Responsibilities

Solution Strategy

• Lead architecture for large, complex public sector pursuits
• Define win themes, differentiators, innovation strategy
• Partner with capture/BD teams pre-RFP through customer engagement
• Lead executive solution reviews
• Drive cross-functional initiatives of strategic importance

Technical Architecture

• Design scalable cloud and platform solutions
• Use accelerators, reusable assets, reference architectures
• Align with hyperscaler/enterprise ecosystems (AWS, Microsoft, Google, ServiceNow, Salesforce)
• Ensure feasibility and compliance

Proposals & Competitive

• Own technical RFI/RFP/RFQ responses
• Produce whitepapers and solution concepts
• Conduct pricing/award trend analysis
• Support Black Hat exercises
• Ensure corporate/regulatory compliance

Estimation & Cost

• Lead top-down, parametric, and comparative estimation
• Drive cost optimisation, pricing realism, risk quantification
• Align pricing, delivery, and solution viability
• Assess SLAs and market impacts

Leadership & Collaboration

• Mentor Solution Architects
• Coach technical teams
• Bridge technical and business stakeholders
• Engage operations, security, HR early
• Work directly with customers on tailored solutions

Delivery

• Create implementation and operational readiness plans
• Act as Chief Engineer in delivery
• Ensure operationally viable designs
• Support transition from bid to live service

Communication

• Deliver presentations and demos
• Translate technical models for non-technical audiences
• Present solution concepts and estimates clearly
• Build credibility through consistent delivery

Essential Experience

• Deep hands-on expertise in cloud, AI, and data solutions
• Proven success shaping winning solutions for 20M- 200M+ bids/contracts
• Experience across several: Salesforce, ServiceNow, Dynamics 365, AWS Connect, Genesys, Verint, Case Management (incl. AI)
• Strong communicator across technical and business audiences
• Advanced stakeholder engagement
• Experience running capability modelling and roadmap sessions
• Agile problem-solving
• Background in Managed Services, IT Services, or Software Development
• Knowledge in areas such as DevOps, CI/CD, SRE, Secure Software, Data Governance, Analytics, Cloud, Platforms, SaaS
• Business-driven architecture approach focused on CX and journeys
• Comfortable in fast-paced, global environments
• Strong commercial/pricing understanding
• Continuous learning mindset; industry engagement

Desirable

• Secure cloud and cybersecurity expertise
• Compliance and risk frameworks in regulated environments
• Black Hat bid experience
• Monitoring, performance, SLA standards knowledge
• Experience in global organisations
• Track record supporting inclusive teams and ethical tech