We are seeking an experienced Service Engineer to join our team, covering the Norfolk region. The ideal candidate will have a strong background in Intruder Alarm systems, with additional experience in Fire, CCTV, or Access Control systems being highly advantageous.

Responsibilities:

• Service, maintain, and commission Intruder Alarm systems across multiple client sites
• Undertake reactive callouts, fault-finding, and diagnostics
• Carry out routine maintenance and preventative checks on Fire, CCTV, or Access Control systems (if applicable)
• Install and configure small-scale security systems when required
• Complete electronic job sheets, timesheets, and expense reports accurately and on time
• Provide excellent customer service and maintain strong client relationships
• Support and mentor junior engineers when required
• Ensure full compliance with Health & Safety, technical, and environmental standards
• Maintain company vehicle, tools, and equipment in good working order

Experience and Certifications Required:

• Proven experience servicing and maintaining Intruder Alarm systems
• Experience with Fire, CCTV, or Access Control systems
• Strong diagnostic, fault-finding, and problem-solving skills
• Excellent communication and customer service abilities
• Ability to work independently and manage workload efficiently
• Full UK manual driving licence
• ECS/CSCS card preferred but not essential
• IPAF/PASMA and manufacturer training desirable

Please apply with an up-to-date CV for more information.