Microsoft Azure DevOps EngineerRole Details

• Job Title: Microsoft Azure DevOps Engineer (Hybrid 1 to 2 days)
• Location: Gloucester or Warrington, UK

Job Purpose and Primary ObjectivesMicrosoft Azure Administrator to provide L2/L3 support for Azure Landing Zone and DevOps.Key Responsibilities*(Please specify if the position is an individual one or part of a team)*

• Hands-on experience with MS Azure environment with DevOps and IaC (Infrastructure as a Code).
• Implementing Microsoft Azure tenant-level configuration.
• Significant experience of Terraform and PowerShell scripting.
• Knowledge of Microsoft Azure licensing.
• Understanding of Active Directory and Active Directory Federation Services, AD Connect, etc.
• Good working knowledge of Active Directory, DNS, DHCP, VNET, etc.
• Server management using remote tools.
• Certification like AZ-400 would be an added advantage.
• Solid understanding of ITIL / ITSM best practices.
• Excellent problem-solving and decision-making skills.
• Ability to work independently and as part of a team.
• ITIL processes Change, Incident, and Problem Management.
• Experience in handling escalated issues, including coordination with multiple teams and vendors.
• Preparing incident reports and root cause analysis reports.
• Interpersonal sensitivity and customer responsiveness.
• Ability to communicate complex technical content plainly and simply.
• Good hardware knowledge and troubleshooting experience.
• Excellent documentation skills for user training and technical documents.
• Provide on-call support after business hours and during weekends.
• Flexibility to work multiple shifts as and when required.
• Willingness to work shifts and out-of-hours based on project requirements.
• Adhering to SLA / OLA.
• Handling tickets and requests.
• Handling severity incidents and availability for on-call (on ROTA basis).

Key Skills / Knowledge

• Azure DevOps Engineer with extensive knowledge and experience in Azure IaaS / PaaS, CI/CD pipelines, Terraform, Ansible, ARM templates, PowerShell, Git, and Linux.
• Implementing Microsoft Azure tenant-level configuration, including Conditional Access Policy (CA).
• Good understanding and working experience in Agile ways of working (DevOps-based model).
• Experience delivering cloud-based solutions across a large enterprise.

Experience Required / Must Have

• Hands-on experience with Azure IaaS / PaaS, CI/CD pipelines, Terraform, Ansible, ARM templates, PowerShell, Git, and Linux.
• Hands-on experience in Azure Landing Zone.
• Enterprise device provisioning, management, configuration, and lifecycle management.
• Azure AD administration and policies (Conditional Access, Single Sign-On, etc.).
• Implementing Microsoft Azure tenant-level configuration.
• Significant experience using Terraform as IaC.
• Significant experience in PowerShell scripting.
• Knowledge of Microsoft Azure licensing.
• Understanding of Active Directory and Active Directory Federation Services, AD Connect, etc.
• Well-versed with Agile methodologies (JIRA tool, creating stories).
• Expertise in troubleshooting issues reported by end users.
• Manage, maintain, support, troubleshoot, and optimize existing solutions while recommending improvements for future needs.
• Understanding of SSO and MFA technologies for SaaS applications.
• Understanding of Azure AD Connect and Azure AD directory services for managing cloud identity.
• Supporting proof of concept for new services and technologies.
• Delivering all services following ITIL methodology for service creation.