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Matchtech
IT Analyst
£21
/hour - £24
/hour
Hampshire
In office
RECENTLY POSTED
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Description
IT Support Technician - Hampshire
Location: Titchfield and Bognor Regis
Contract: PAYE until February 2027
Rate: DOE
20.79 PAYE ( 23.81 incl. holiday pay)
Equivalent to 27.62 Umbrella
About the Role
We’re seeking an experienced IT Support Technician to join our aerospace client’s team in Titchfield, the role will also support one of their Electrical sites in Bognor Regis.
This is a fantastic opportunity to support a major Aerospace site relocation and Electrical site ramp up project while providing technical assistance to both local and remote users. You’ll manage hardware and software lifecycles, deliver operational IT support, and help maintain compliance with internal IT policies and standards.
Key Responsibilities
Deploy, configure, and support end-user hardware: PCs, laptops, mobile devices, printers, and peripherals.
Install and support operating systems and productivity software.
Adhere to IT Service Management (ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels.
Provide on-site IT support and assist in resolving broader technical issues.
Contribute to root cause analysis and long-term problem management.
Act as a key point of contact between IT and users, promoting standards, improving user satisfaction, and sharing best practices.
Ensure compliance with company policies on ethics, data protection, information security, and HR, protecting both physical and information assets.
Skills & Experience Required
Education:
Associate degree or high school diploma (required)
Bachelor’s degree (preferred)
ITIL Foundations certification
CompTIA A+ certification
Experience:
Minimum 2 years’ IT support experience in a hands-on technical role
Technical Skills:
Microsoft Windows OS and Office suites
Hardware: PCs, laptops, mobile devices, peripherals
Basic knowledge of IT infrastructure: networks, servers, storage, phone systems
Familiarity with manufacturing IT equipment (barcode scanners, RF scanners, industrial PCs, specialist printers)
Understanding of cybersecurity principles
Soft Skills:
Strong troubleshooting and problem-solving ability
Ability to adapt to complex, fast-moving IT environments
Knowledge of ITSM processes: Asset, Incident, Request, Problem, and Change Management
Interested?
Apply today to be part of a high-profile aerospace project and a busy, supportive IT environment.
Role tech stack
Windows
ITIL
Matchtech
IT Analyst
£21/hour - £24/hour
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