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Back 2 Work Complete Training
Junior Desk Side Support Engineer
£26,000
Birmingham
In office
RECENTLY POSTED
Graduate
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Leader
Description
As a Junior Desk Side Support Engineer, you will be based within the Workplace Service Centre providing 1st line technical support. Ensuring that workplace problems are resolved quickly, allowing colleagues to focus on their own roles. This role is suitable for a 1st time role in the industry
KEY DUTIES
Provide a single point of contact to internal colleagues reporting IT-related incidents.
Diagnose and resolve technical issues at the first level to minimise downtime for colleagues
Obtain both technical information and business impact to enable support teams to resolve incidents effectively.
Excellent ability to troubleshoot and problem solve
CANDIDATE REQUIREMENTS
Excellent communication skills
A desire to provide customers with excellent services
A desire to learn new skills
ELIGIBILITY
Have the right to live and work in the UK.
Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.
Back 2 Work Complete Training
Junior Desk Side Support Engineer
£26,000
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