Location: Cheltenham | On-site

Salary: £30,000£35,000 per annum

Benefits: Pension, generous holiday allowance, free lunches during term time, professional development support

Our client, a leading organisation within the education sector, is hiring an ICT Engineer to support and develop a busy, modern IT environment. This role plays a key part in ensuring reliable, secure, and forward-thinking technology services that underpin both learning and business operations.

This is an opportunity to work in a varied, hands-on role where technology is central to day-to-day delivery, with scope to contribute to infrastructure improvements and longer-term ICT strategy.

What youll do

• Maintain and support the organisations core ICT systems and infrastructure
• Take ownership of server and network-related issues, including proactive maintenance
• Act as an escalation point for complex technical incidents
• Carry out root-cause analysis and implement long-term fixes
• Support and mentor junior members of the ICT team
• Work on ICT projects and system improvements throughout the year
• Liaise with third-party suppliers where required

Youll work closely with teaching staff, operational teams, and senior stakeholders to ensure technology supports both educational delivery and wider organisational needs.

What were looking for

• Experience in a busy IT support or ICT engineering environment
• Strong technical skills across Windows-based systems and networks
• Exposure to Microsoft 365, Azure AD, and virtualised environments
• Experience supporting a mix of devices (Windows, Apple, mobile devices)
• A proactive, customer-focused approach to IT support

The ideal candidate will be organised, resilient, and comfortable working in a fast-paced, people-focused environment, with a genuine passion for technology and continuous improvement.

Why join?

• A varied role with real impact across the organisation
• Supportive team environment with opportunities to develop
• Involvement in infrastructure and improvement projects
• Stable, long-term opportunity within a well-established organisation

?

Apply now to play a key role in delivering reliable, high-quality ICT services.