Location: London - Onsite across 3 sites

• Liverpool Street (Nico Healthcare - Lab based)
• Spitalfields
• Additional London site

Contract Length: 12 monthsSalary: £60,000 per annumHours: Full-time, 37.5 hours per weekWorking Pattern: Fully onsite (across multiple sites)

The Role

We are seeking an experienced Application Specialist to provide hands-on, laboratory-based application support across multiple London sites. This is a customer-facing, technical role focused on supporting diagnostic workflows, ensuring optimal system performance, and delivering high-quality training and troubleshooting support to laboratory users.

The role will be primarily lab-based and will require regular movement between three London locations.

Key Responsibilities

• Provide onsite application support for diagnostic systems and assays within laboratory environments
• Support system installations, validations, and verifications
• Deliver user training and ongoing technical guidance to laboratory staff
• Troubleshoot application, assay, and workflow-related issues
• Act as a key technical point of contact for laboratory users
• Support documentation in line with quality and regulatory requirements
• Collaborate with cross-functional teams to ensure smooth operation across all sites

Skills & Experience Required

• Degree in a scientific discipline (Biomedical Science, Life Sciences, Biotechnology, or similar)
• Proven experience in an Application Specialist, Field Application Specialist, or Technical Support role
• Strong background working within clinical, diagnostic, or laboratory environments
• Experience supporting diagnostic platforms, assays, or workflows
• Confident delivering training and hands-on support to lab users
• Strong communication and problem-solving skills
• Comfortable working fully onsite and across multiple locations

Additional Information

• This is a fully onsite role across three London sites
• Flexibility to travel between sites during the working week is essential
• Ideal for candidates who enjoy hands-on laboratory support and user interaction

Randstad Business Support is acting as an Employment Business in relation to this vacancy.