Job DetailsRole / Job Title:EngageOne DeveloperWork Location:GlasgowOffice Presence (Hybrid):3 days in officeThe RoleWe are looking for a senior EngageOne Developer who has proven experience with EngageOne.Responsibilities

• Maintain, support, and enhance the Outbound Communications technology stack
• Own the architecture for new solutions and change initiatives
• Play a pivotal role in delivering the 5-year roadmap and associated projects
• Provide technical guidance and direction to the team
• Ensure all technical solutions are well-documented, clear, and aligned with architectural principles
• Collaborate with project teams to define solutions, estimate cost/effort, and plan delivery
• Exhibit technical leadership by establishing design patterns and best practices for software delivery
• Identify and implement opportunities to improve productivity and quality

Your ProfileEssential Skills / Knowledge / Experience

• Hands-on experience with Pitney Bowes / Precisely EngageOne suite, including Designer 6.6, E-Vault
• Strong technical background with knowledge of correspondence management systems (letters, digital output, email, SMS) and enterprise databases
• Understanding of output streams such as Postscript, AFP, PDF, and HTML
• Expertise in template upgrades, migrations, normalization, batch processing, and data formatting/mapping (XML)
• Proficiency in scripting languages: SQL, DOS Batch, UNIX Shell, and PERL (mandatory)
• Experience with Atlassian tools (JIRA, Confluence)
• Familiarity with Agile methodology and working in Agile environments
• Knowledge of content management and manipulation tools (advantageous)
• Exposure to MuleSoft integration

Desirable Skills / Knowledge / Experience

• Strong problem-solving skills with an innovative mindset
• Ability to engage with business stakeholders to translate requirements into technical deliverables
• Excellent verbal and written communication skills
• Proactive and positive approach to work
• Experience with change governance processes