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Hamilton Barnes
Service Desk Associate - 6 months - Crawley- Inside IR35
£135
/day
Crawley
Hybrid
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Leader
Description
We are seeking a proactive and technically skilled Service Desk Associate for a 6-month onsite contract role based in Crawley. The ideal candidate will be the first point of contact for IT-related issues, providing timely and effective support to end users across the organization.
Key Responsibilities:
Handle service desk requests including answering calls, responding to emails, and managing ticket submissions
Reset passwords and assist users in regaining access to systems
Perform basic troubleshooting for minor software issues and hardware glitches
Support configuration challenges and simple setup problems
Respond to user inquiries via phone, email, chat, or ticketing systems
Log and track IT incidents and service requests accurately
What You Will Ideally Bring:
Solid understanding of IT infrastructure and common support tools
Prior experience in a Service Desk, Helpdesk, or Technical Support role
Technical proficiency at L1.5 level
Excellent verbal and written communication skills
Contract Details:
Duration: 6 months (View for Extension)
Day Rate: Up to £135 per day (Inside IR35)
Location: Crawley
Start Date: ASAP
Service Desk Associate - 6 months - Crawley- Inside IR35
Hamilton Barnes
Service Desk Associate - 6 months - Crawley- Inside IR35
£135/day
This role has expired