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Kingdom People
IT Technical Support Engineer
£26k
- £27k
Multiple locations
In office
RECENTLY POSTED
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Description
Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house IT Support position. Your job will be to provide technical support to maintain the organisation’s computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that end users can maintain a high level of productivity. There is a salary of up to 27,000 plus a great benefits package.
The Role:
Provide technical assistance with computer hardware and software
Resolve issues for staff via phone, in person, or electronically
Log bugs and enhancement requests
Monitoring of server farms and perform general maintenance e.g. (File clearing)
Liaise with 3rd party suppliers to ensure issues are resolved quickly and efficiently
Perform hardware and software installations, configurations and updates as needed
Perform general maintenance functions on the companies ERP
Create and maintain tips and tricks solutions for online database and web sites
Provide introductory on-line & classroom training for company products
Resolve technical issues in a timely manner using available resources within the company or from third party support.
Create and write management reports using SQL, VBscript, PLSQL or other such products
About You:
Excellent customer service skills
Strong troubleshooting and critical thinking skills
Previous working experience in IT support for 2 year(s)
Working knowledge of Windows 10, Mac OS, Microsoft Office
Working knowledge of Veeam. VM Ware and Horizon preferred.
PLSQL, SQL, VBscript preferred
You will be working a 37.5 hour week, on site parking, pension, healthcare, 21 days holiday plus bank holidays and your birthday off.
INDAB
Role tech stack
Windows
SQL
Kingdom People
IT Technical Support Engineer
£26k - £27k
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