You’ll be a key member of our Machine Learning and Chat pillar that is responsible for Cleo’s ability to have meaningful and delightful conversations with our users. As a Lead Product Manager, you'll work closely with a cross-functional squad of engineers, designers, data scientists, analysts and writers on an area focused around building our understanding of user data. Outcomes: Increase customer engagement and retention within chat - Drive customer engagement and retention through improved conversational experiences in Cleo’s AI finance assistant. - Deliver a more comprehensive financial overview, empowering users to make informed decisions and achieve long-term financial well-being. You should apply if you: - Have experience building exceptional digital products for consumers - As a guide, you'll have 5+ years of experience in a product role involving LLMs, data science/machine learning - Enjoy being hands on with a cross functional team of analysts, designers, data scientists and engineers - Able to say “no” more than you say “yes” to keep the squads focused on the most impactful priorities, but also able to communicate clearly with stakeholders and get alignment - Work collaboratively with your product squad and involve them in strategy and decision-making - Bring creativity into how we approach financial products. We're radically changing how people interact with and feel about their finances. This means thinking about problems in a different way, and we encourage PMs from all backgrounds to apply. - Bring energy and drive to ensure your product is successful. People would describe you as a force of nature who cares about their team