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American Express
Campus - Graduate Program - Graduate Service Assurance Engineer - 2025 (Amex ID: 24018400)
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This role has expired
American Express
Campus - Graduate Program - Graduate Service Assurance Engineer - 2025 (Amex ID: 24018400)
London
Hybrid
Description
ID: 24018400
Hybrid requirements: This role has flexible working patterns.
As a participant of our Graduate program, you will have a unique opportunity to accelerate your growth and skills as a Service Assurance Engineer.
Working in our Mission Control organization, you will be essential in providing enterprise services to ensure high levels of product availability for the customers and partners of American Express.
Responsibilities may include:
Onboarding new technologies
Observability
Drive Issue Resolution - triage, troubleshoot, resolve
Lead teams as needed to drive resolution
Incident Communications
Preferred Qualifications
As a recent Graduate we understand that you won’t have significant experience in industry. We are looking for ambitious & talented individuals that share our company’s value to always do the right thing for our customers, to win as a diverse and inclusive team that respects each other and our differences. Successful candidates will have:
Some understanding of performance troubleshooting and tuning. As well as implementing high availability solutions like Always on, Clustering, Mirroring etc.
A desire to increase their DevOps knowledge for highly available IT infrastructure and building live production APIs and services.
An interest in automation development.
Some familiarity with Agile or other rapid application development methods.
A determination to gain hands-on expertise with application design, software development and automated testing.
Minimum Qualifications
Must have earned a Bachelors or Masters degree in Computer Science, Computer Engineering, or other technical discipline in the last 2 years or have a graduation date of June –September 2025
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Culture overview
Our culture is built on a 175-year history of courageous leadership, innovation, and an unwavering commitment to back our customers, communities, and each other. With shared values and leadership behaviors, we’ve continued to set the standard for what it means to provide the best experience every day with premium products and services that help our customers achieve their aspirations. As part of Team Amex, you’ll build strong relationships and collaborate with colleagues around the world in an environment where everyone is respected and valued, and where you can reach your potential. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Employee benefits
Bonus Scheme
Childcare Vouchers
Cycle To Work
Flexible Hours
Flexible Working
Laptop
Life Insurance
Pension
Private Healthcare
Season Ticket Loan
Wellbeing Programme
Office vibe
City Centre
Hackathons
Open Plan
Social Events
Location
Go to profile
Leadership
Ravi Radhakrishnan
Chief Information Officer
Tech overview
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. Make an Impact Our tech teams power large scale platforms and products, enabling over 100 million global consumers and businesses. Grow Your Career Progress as either a people leader or technical expert, while increasing your domain expertise within a high-performing team. Expand Your Skills Use the latest languages, technologies, and delivery practices, and demonstrate your skills at internal hackathons, open-source days, and developer events. Global Tech Career Pathways Explore roles across 5x career pathways: Engineering & Architecture; Digital Product & Design; Service Delivery; Information Security; Product Delivery & Integration. Find your place in Tech on #TeamAmex. Meet our Tech Colleagues, leading through innovation. Laurence - “What provides unparallel satisfaction in my role is having a meaningful contribution to combating cybercrime.” Will - “Being able to move into different jobs around the company keeps things varied and exciting.” Dev - “As a new colleague, I was astonished at how quickly I was able to acclimate… I’ve achieved a lot in my first year.” Eve - “I thrive on building products and architecture-as-code that cement the data culture we have here.” Meghan - “I’ve built well-rounded skills and have been able to identify the type of engineering that suits me most..” Mohan - “Amex has a stellar technology organization; I get opportunities to gain exposure across various stacks.” Learn more about Tech careers on #TeamAmex.
Engineering principles
Agile Process
Change Management
Code Reviews
Communication and collaboration
Continuous delivery
Continuous Development
Knowledge sharing
Mentoring
Monitoring and logging
Open source contributor
Pair programming
Scrum
Company tech stack
javascript
python
hadoop
android
salesforce
goland
kotlin
kubernetes
kafka-streams
react
restful
graphql
grpc
postgresql
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American Express
Campus - Graduate Program - Graduate Service Assurance Engineer - 2025 (Amex ID: 24018400)
London
This role has expired