Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You’ll Do
Transforming the digital products supporting our Functions is a critical enabler of success. This is a dynamic environment, and as such the Product Owner will be crucial in helping to define the digitally enabled future of Global Risk function at BCG.
To help execute this transformation, we are seeking a Product Owner that will lead the digitization of our Global Risk Control Monitoring capabilities. The Product Owner will take end-to-end ownership of Sprint goals, set product roadmap and vision, and drive value realization by translating the customer voice from Risk and across various functions to shape priorities, backlog, product features, and drive innovation for our functional partners. These products include custom dashboards and analytics to track, manage and enable cross-functional teams to take action on emerging and systemic risks. Global Risk Control Monitoring is essential to a wide stakeholder group from Global Risk, Finance, Compliance, Legal, HR and other business functions. The product owner will engage with stakeholders at all levels of seniority and ensure the minimum standards are clear, measures align and evolve with Chief Risk Officer (CRO) and stakeholder priorities, appropriate data is acquired and maintained, and that data-driven insights are surfaced intuitively so that individual risk owners to take quick and clear action to address risk.
Working with a cross-functional squad, you will coordinate closely with your Portfolio Lead to stay aligned on business goals and make sure you are progressing and delivering against them. You will also represent the voices of two distinct customer groups: (I) The Global Risk Function, including CRO priorities, and (II) Front-Line functional Risk Owners who take actions to manage and mitigate various risks across BCG. A successful Product Owner will effectively communicate the needs of these customer groups to drive a shared understanding across the team. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members as a highly-effective team.
Among your responsibilities, you will:
- Deliver business results and customer value
- Ensure that the product build is iterative and release new features to create customer value
- Track adoption and performance to inform future work
- Deliver on specific and measurable KPIs to be defined for your Product(s)
- Manage relevant budget processes and supporting Portfolio Lead in annual funding process
Represent the voice of two distinct customer groups:
- Engage cross-functional group of front-line Risk Owners to understand where and how to best surface Risk Controls insights to intuitively manage risk and drive action
- Partner with the Global Risk team to understand emerging requirements (e.g. new legislation, policy changes, or other emergent risks) and ensure they’re captured within our suite of Monitoring Controls
- Align with Data, BI&A and a cross-functional teams that own the data behind Risk Measures to understand and plan for any changes related to data structure or ingestion frameworks
- Pro-actively seek customer feedback and leverage both empirical and qualitative data to assess adoption, performance and inform prioritization of new measures, features, and alerts
- Determine tradeoffs involving customer value, cost, and speed to execution
- Facilitate product demos to empower Portfolio team with real-time feedback from customers
Oversee outcome delivered by the Squad
- Prioritize work through a well-organized backlog of user stories and clearly communicating what needs to be done and by when
- Define and clearly communicate acceptance criteria based on business & customer needs
Support and enable the Squad to get its work done
- Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements
- Engage with Tech Area Lead and Portfolio Lead regarding resourcing and functional engagement
- Provide feedback as part of performance management of Squad members and other members of the Portfolio
Set an overall vision to direct and inform the Squad’s work
- Work closely with the Product Portfolio Lead to understand and drive alignment on the Portfolio’s business strategy, goals, and objectives
- Translate Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals) for your Squad to inform the creation and prioritization of the Squad’s backlog of work
- Share information about the Squad’s output and priorities with other Product Owners to ensure alignment across the organization
Enable the organization’s new way of working
- Model behaviors to support the organization’s transformation to a new way of working
- Actively create and maintain a Squad culture based on the organization and Agile behaviors
- Provide informal and formal feedback within context of larger performance management system
YOU’RE GOOD AT
- Visualizing Data and Insights to drive intuitive action across multiple customer groups
- Being customer-focused and dedicated to understanding customer needs and requirements
- Operating with a transparency mindset, communicating clearly and openly both above and below
- Leading, directing, and empowering team members without formal management authority
- Acting as a connector to bring together multiple Customer voices into a single product
- Working with ambiguous requirements and multi-disciplinary teams
- Influencing stakeholders up to the senior levels of the organization
- Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
- Looking for opportunities to innovate and get things done better and faster
What You’ll Bring
- Demonstrated experience as a Product Owner
- A passion for Risk and compliance topics
- 7+ years’ relevant experience in Digital Products / IT organizations
- Familiarity with reporting tools, Data Lakes, and Data Marts
- Understanding of Agile principles and ways of working
- Understanding of technology enabled business transformation, Digital transformation, Organizational transformation, and delivering enterprise-level IT and Digital projects
- Divergent thinker who can converge ideas into tangible products
- Exceptional communications and stakeholder management skills
- Experience in consulting is a plus
Who You’ll Work With
- Global Risk as a customer, translating its voice and emergent needs (e.g. new measures / regulations) into user stories
- Cross-functional front-line action owners as a customer regarding their workflows to understand how, where, and when to surface insights to drive intuitive action around Risk
- Squad members to ensure they have a shared understanding of the work
- Scrum Leads, who act as your right hand to remove impediments assist with Agile ceremonies
- Other Product Owners within BCG, to unlock data needs, share best practices and ensure alignment between squads
- Agile Coaches for guidance on Agile ways of working and to promote agility within your team
- Chapter Leads and Tech Area Leaders for technical solutioning and delivery
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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