Customer Success & Account Management Jobs in Worcester

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Home Connections role with EE.

Why not use your skills to make a difference and join our Home Connections Team in Stoke. You’ll be talking to them over the phone when they first join us, guiding them through the process of getting their products and services connected, helping with any initial queries around in home setup or their first bill.

You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

A great starting salary of £28,074.00
Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
Volunteering days, so you can give back to your local community
Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Would you like to join Europe’s leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate

Group Exercise Supervisor

for our signature product

BLAZE .

BLAZE

is one of David Lloyd Clubs six signature classes and renowned for being one of the most effective Boutique Studio experiences in the UK.

As Blaze Supervisor, you will w ork closely with other departments to ensure the Blaze timetable and social events are managed in line with Programming Excellence principles . Alongside managing the MYZONE community, system and club reports such as H&S and compliance checks.

Check out

our BLAZE

preview:" create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

About you :

As a BLAZE Instructor:

Please be aware

, you must hold a minimum Level 3 CIMSPA

to apply for this role Minimum 1 year experience

teaching group exercise classes You will have a passionate about health and fitness and able to support and inspire our members achieve their goals . Have overall great communication and interaction skills Be s elf-driven with a positive outlook Have a passion about customer service." Some of our perks :

Franchise Membership

to our clubs We offer bespoke in-house BLAZE

Foundation Training, which is CIMSPA accredited

, and quarterly Continued Coaching Education Modules to help you improve, boost, and enhance your teaching techniques. The opportunity to teach classes under one roof saving you travel time. Discount on our F&B offering. Opportunity to change career direction whilst remaining in the Health & Fitness Industry. Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!

Would you like to join Europe’s leading premium health and wellness group?
Our team members are the ambassadors of our business and the heart of what we do. W e are on the look out for a passionate Group Exercise Supervisor for our signature product BLAZE .
BLAZE is one of David Lloyd Clubs six signature classes and renowned for being one of the most effective Boutique Studio experiences in the UK.
As Blaze Supervisor, you will w ork closely with other departments to ensure the Blaze timetable and social events are managed in line with Programming Excellence principles . Alongside managing the MYZONE community, system and club reports such as H&S and compliance checks.
Check out our BLAZE preview:"
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
About you :
As a BLAZE Instructor:

Please be aware , you must hold a minimum Level 3 CIMSPA to apply for this role
Minimum 1 year experience teaching group exercise classes
You will have a passionate about health and fitness and able to support and inspire our members achieve their goals .
Have overall great communication and interaction skills
Be s elf-driven with a positive outlook
Have a passion about customer service."

Some of our perks :

Franchise Membership to our clubs
We offer bespoke in-house BLAZE Foundation Training, which is CIMSPA accredited , and quarterly Continued Coaching Education Modules to help you improve, boost, and enhance your teaching techniques.
The opportunity to teach classes under one roof saving you travel time.
Discount on our F&B offering.
Opportunity to change career direction whilst remaining in the Health & Fitness Industry.

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!

Services Co-Ordinator - ITAD

Services Co-Ordinator ITAD

Location: Droitwich

Salary: £21,157.50 - 24,784.50 per annum

Job Type: Full-time, Mon-Fri working hours 37.5 hour a week contract. Permanent salary.

As an IT recycler and supplier of IT Services we have overseen more than 3 million devices through the IT lifecycle and, as a result, are perfectly placed to provide our customers with guidance and advice through this complex market. We offer a huge range of additional services, such as IT spares and logistics throughout the UK, as well as datacentre and office relocations, configuration and build, bonded stock, engineers and project managers along with Greensafe Global, our hardware specialist IT brokerage service.

The purpose of this role is to deliver a responsive, high-quality customer experience across phone, email, and chat. It involves using strong product knowledge to resolve enquiries, process orders, and handle issues efficiently, ensuring timely resolution or escalation where needed. The role requires accurate CRM updates, proactive follow-up, and collaboration with internal teams to meet customer needs. It also supports continuous improvement by capturing feedback and identifying trends, while maintaining full compliance with company policies and regulations.

Key Responsibilities:

Handle inbound and outbound calls, emails, and chats in a professional, courteous, and efficient manner.
Provide detailed information about products and services, answer queries, and offer solutions based on customer needs.
Identify and resolve customer complaints, issues, or concerns quickly and effectively, offering a resolution or escalating to the appropriate department when necessary.
Assist with order placement, processing, tracking, and returns or exchanges.
Accurately input and update customer information in the CRM (Customer Relationship Management) system.
Ensure follow-up on open issues or customer requests to maintain a high level of satisfaction.
Collect customer feedback and report trends or recurring issues to management for further action or improvement.
Work with other departments (e.g., Sales, Technical Support, Logistics) to ensure customers needs are met promptly and effectively.
Adhere to company policies, procedures, and industry regulations to ensure compliance with all customer-related transactions and inquiries.

Competencies & Behaviours:

Strong verbal and written communication skills; ability to interact with a wide range of customers.
Strong ability to resolve customer issues in a timely, efficient manner.
Ability to manage multiple tasks and requests simultaneously.
Ability to stay calm and understanding when dealing with difficult customers.
Effectively prioritize tasks to meet service level agreements (SLAs).
Familiarity with CRM software, Microsoft Office Suite, and other customer service tools.
Ensure accuracy in data entry and while processing orders or addressing customer inquiries.

Benefits:

Staff discount online store
Company events
Refer a friend Scheme - £150+
On-site Fully Equipped Gymnasium

To Apply

If you feel you are a suitable candidate and would like to work for Greensafe IT, please do not hesitate to apply.

An exciting opportunity has arisen for a Sales Supervisor to join a growing and ambitious sales function within an engineering-led environment. This is a hands-on role for a confident, organised, and commercially minded individual who enjoys leading people, driving performance, and keeping operations running smoothly.

You will take ownership of the day-to-day coordination of quotes and sales orders, ensuring high standards, consistency, and efficiency across the team. With a strong analytical mindset and a natural ability to prioritise, you will play a key role in supporting business growth while mentoring and developing the sales team around you.

Key Responsibilities

Coordinate and accurately process all sales quotations and orders
Support the team to achieve monthly sales targets
Ensure customer enquiries via inbox and telephone are handled promptly and professionally
Oversee daily quotation updates and team coverage
Provide guidance and training on internal processes, including returns and quality procedures
Supervise, support, and evaluate sales team performance
Assist with training, development, and retention of team members
Prepare and present weekly sales statistics, identifying trends and opportunities
Respond to requests from senior management regarding sales performance and reporting
Attend customer visits, trade shows, or events when required
Ensure compliance with internal policies and sales procedures

What We’re Looking For

Proven experience within a sales, sales support, or supervisory role
Strong organisational and analytical skills with excellent attention to detail
Confident communicator with the ability to lead and motivate a team
Ability to manage multiple priorities in a fast-paced environment
Proactive, solutions-focused mindset with a drive for continuous improvement
Interest or background in engineering or technical products (advantageous but not essential)
Collaborative approach with the confidence to take ownership and make decisions

Why Apply?

Opportunity to step into a key supervisory role with real responsibility
Exposure to business performance, reporting, and commercial decision-making
A varied role combining leadership, customer interaction, and operational responsibility
Excellent opportunity for professional growth within a structured sales environment

If you would like to know more about this fantastic opportunity, please contact Gemma at Adecco today!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Accounting software support

Senior Application Support Consultant (ERP Support Consultant, Application Support Consultant, Finance ERP, SQL Server) - Become the senior go-to expert in a growing ERP vendor A Senior Application Support Consultant (ERP Support Consultant, Application Support Consultant, Finance ERP, SQL Server) is required by a fast-moving, innovative ERP vendor based in Halesowen, offering hybrid working (3 days office / 2 days remote) and a salary of up to £55,000. This ERP vendor delivers market-leading ERP and logistics solutions into the home oil distribution sector, supporting clients ranging from small operators to large-scale enterprises with £500M turnover. Due to growth, they are expanding their support team and need an experienced Application Support Consultant to step into a senior role. To be successful in this ERP Support Consultant role, you will have: Proven experience in 2nd and 3rd line application support within an ERP / Finance ERP environment Strong background supporting accounting software with complex finance processes Confidence engaging with Finance Directors and CFOs on accounting and system issues Solid technical awareness, with SQL Server experience highly desirable A passion for application support, problem solving, and building long-term client relationships This is a brilliant opportunity for a Senior Application Support Consultant who thrives on solving complex problems, enjoys learning, and wants to take ownership as the senior escalation point. You will be supported with proper training and given the autonomy to develop your expertise further within a stable, low-pressure environment. In this Application Support Consultant position, your day-to-day work will involve logging and managing support calls, truly listening to clients to understand issues, and resolving a wide range of functional and technical problems. You will support modules including invoicing, purchasing, stock, distribution, CRM, logistics, and route planning. Queries range from straightforward accounts questions through to complex accounting challenges and database-related issues, making this a varied and engaging ERP Support Consultant role. What's on offer: Salary up to £55,000 Hybrid working - 3 days office / 2 days remote Opportunity to become the senior ERP Support Consultant in the business A supportive, friendly company with exceptional staff retention Full training to ensure you succeed and continue developing If you are an experienced ERP Support Consultant, Application Support Consultant, or Finance Systems Support Consultant with strong SQL Server and Finance ERP experience, this is a fantastic long-term opportunity

Business Development Manager

Job Title:

Business Development Manager

Location: Tewkesbury
Hours: Monday - Friday
Salary: 35,000 - 45,000

Overview:
Our client is seeking a Business Development Manager in a fast paced environment to support continued growth, drive new opportunities, and strengthen long-term customer relationships within a highly technical and precision-led industry.

Key Responsibilities of a Business Development Manager

Identify and secure new business opportunities across aerospace, defence, energy, automotive, and scientific sectors
Build and maintain strong, long-term relationships with both new and existing clients
Manage the full sales pipeline, including forecasting, reporting, and opportunity tracking
Collaborate closely with engineering and production teams to develop technical proposals and quotations
Represent the business at industry events, trade shows, and customer meetings
Develop a strong understanding of client requirements to deliver tailored engineering solutions

Key Skills of a Business Development Manager

Proven experience in a Business Development or Sales role within precision engineering or CNC machining
Strong technical understanding of machining processes and the ability to interpret engineering drawings
Excellent communication, negotiation, and relationship-building skills
Commercially aware with a proactive, self-motivated approach
Ability to manage multiple opportunities and prioritise effectively

Benefits

Opportunity to influence growth strategy within a respected engineering business
Supportive and collaborative working environment
Ongoing career development and progression opportunities

adi Electrical Compliance Lead Generator

Location Location is flexible, depending on your location within England.

About the Role

We re looking for a proactive and motivated professional to join our dynamic sales team. As a Lead Generator, you ll play a key role in securing quality leads and appointments with new blue-chip clients and cultivating long-term business relationships that fuel our continued growth.

Specifically, your key responsibilities will include:

Proactively contact prospects via phone and email from our existing database, adapting scripts based on training and feedback.
Generate new leads through additional channels such as referrals and partner companies.
Follow up with prospects who have received marketing materials, to identify needs and spark meaningful conversations.
Develop new business opportunities across the UK through a consultative, professional approach.
Maintain accurate and detailed records of leads, appointments, and client interactions in our CRM.
Provide administrative support to the sales team, helping ensure smooth operations and sustainable growth.
Build and nurture long-term relationships with clients and prospects, leveraging testimonials and marketing materials to communicate our value proposition.
Support the sales team in closing quotations and conducting virtual demonstrations of our interactive platform, showcasing its key features and benefits.

About you

We would like to hear from you if you have:

Proven outbound lead generation, telesales or appointment-setting experience.
Warm, engaging conversational style and strong communication skills (both written and verbal).
Ability to effectively profile prospects through active listening and questioning.
Skilled relationship builder and credible influencer, confident engaging with blue-chip clients.
Consistent track record of meeting or exceeding KPIs and business targets.
Resilient, solutions-focused, and able to handle objections professionally.
Methodical, organised, and detail-oriented approach to work.
Strong customer focus and commitment to delivering quality service.

The Benefits

The adi Pit Stop savings and discounts portal with Reward Gateway
Healthcare cash plan
24/7 GP helpline including private electronic prescription service
Enhanced Employee assistance programme
Cycle to work scheme
Employee referral bonus of £500 for every successful new employee
Generous holiday allowance
Celebration days
Company-wide Christmas party for employees and partners
Annual employee awards
Long service awards
Free workwear

The company

Find out more about adi - (url removed) organisations may call this role a Sales Development Representative, Appointment Setter or Sales Operations Associate.

adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice.

So, if you re seeking your next challenge as a Lead Generator, please apply via the button shown.

Sales Engineer - Sheet Metal & Fabrication

Workforce Staffing Ltd

Job Title: Sales Engineer - Sheet Metal & Fabrication
Location: Redditch B98
Salary: Up to £45,000
Job Type: Full-time, Permanent

We are seeking an experienced and driven Sales Engineer with a strong background in sheet metal fabrication and manufacturing to join a growing engineering business. This role will focus on developing new business opportunities, managing existing customer accounts, and providing technical expertise to support the full sales process from enquiry through to delivery.

The successful candidate will have a strong understanding of fabrication processes and be confident in interpreting technical drawings, pricing jobs, and working closely with both customers and production teams.

Key Responsibilities

. Develop and maintain strong relationships with new and existing customers within the sheet metal and fabrication sector
. Respond to incoming enquiries, review technical drawings, and prepare accurate quotations
. Work closely with production and engineering teams to ensure feasibility, costings, and lead times are achievable
. Identify and develop new business opportunities through proactive sales activity
. Manage the full sales cycle from initial enquiry through to order placement and delivery
. Provide technical advice and solutions to customers based on manufacturing capabilities
. Negotiate pricing, lead times, and contract terms with customers
. Attend customer meetings, site visits, and occasionally conduct product or project reviews
. Monitor market trends, competitor activity, and industry developments
. Ensure accurate documentation and updates are maintained within CRM/sales systems
. Support continuous improvement in pricing accuracy, lead times, and customer service levels

Key Requirements

. Previous experience in a Sales Engineer, Technical Sales, or Estimating role within sheet metal, fabrication, or metal manufacturing
. Strong understanding of fabrication processes such as laser cutting, CNC punching, bending, welding, and assembly
. Ability to read and interpret engineering drawings and technical specifications
. Experience in preparing quotations and cost estimates
. Strong communication and negotiation skills
. Confident working with both customers and internal production teams
. Commercial awareness with a proactive, sales-driven mindset
. Good IT skills, including experience with CRM or ERP systems (desirable)
. Ability to manage workload and prioritise multiple enquiries

Head of Sales - 3rd party bottling

Head of Sales
Worcestershire Hybrid (50%)
£60,000-£75,000 + Bonus & Package

This is a rare opportunity to join a fast-growing UK drinks business at a genuinely exciting moment in their journey. Having recently moved into a brand-new production and office facility off the back of significant expansion, this business operates a multi-brand portfolio with a unique commercial model that has driven impressive growth over recent years.

With a strong premium and challenger-brand focus, they invest seriously in brand building, commercial growth and long-term customer partnerships. This Head of Sales hire is central to their ambitious plans to expand distribution further and the person who takes this role will have a real impact on where the business goes next.

The Role
As Head of Sales for Third Party Bottling, you will own and lead the development of the business’s external bottling and brand partnerships. This is a senior commercial leadership position with genuine autonomy you will be the face of the business to partner brands and the senior link between those partners and internal production and operations teams.

Win, manage and grow long-term commercial partnerships with external drinks brands
Own all commercial negotiations, contracts, and ongoing partner relationships
Act as the senior interface between partner brands and internal production and operations teams
Bring an entrepreneurial and consultative approach offering solutions that create sustainable commercial wins for both sides
Play a key role in shaping the commercial strategy of a scaling, ambitious business

What We’re Looking For

A senior commercial leader with experience in drinks, FMCG, bottling, drinks manufacturing or operations
A strong track record of managing complex, long-term B2B partnerships or contracts
Technical credibility a genuine understanding of distilling, production or bottling processes will set you apart
Comfortable and confident engaging with founders, owners and senior stakeholders
Commercially driven and relationship-led, with the confidence to operate and thrive in a scale-up environment

This role is being managed by Talent Guardian. Interviews are being arranged immediately please submit your CV without delay.

All applications are treated in the strictest confidence. The client is not named at application stage.

Sales Executive (Solar/Heat Pumps)

Rise Technical Recruitment

Sales Executive (Solar and Heat Pump)

Commutable from Kidderminster/Worcester/Shrewsbury/Bridgnorth/Birmingham (Hybrid Role)

35,000 - 40,000 + Company Performance Bonus + Flexible Hours + Van +Training + Healthcare

Are you looking to build or continue your career in the renewable energy sector, specialising in heat pumps and solar solutions? Join a growing company where you can develop professionally while benefiting from an attractive Christmas bonus.

This role is focused on the customer-facing side of the business, where you’ll generate quotes and provide technical advice to a range of domestic and commercial clients. There’s no cold calling involved - all leads and appointments are pre-qualified and supplied by the business. The position is consultative in nature, allowing you to apply your technical expertise to guide customers rather than focusing on hard sales.

This opportunity is ideal for someone who wants to remain in sales or transition off the tools, using their technical knowledge to advise and support both new and existing clients. You’ll be part of a forward-thinking company with a strong team culture and excellent prospects for growth.

The role:

Client and customer facing technical sales
Using heat pump and solar knowledge to advise new and existing customers
60/40 office and on the road split

The person:

Previous experience in sales
Solar/ASHP experience
Be able to work in the office and on the road
Sales background or engineering background

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

Recruitment Consultant

If you’re an experienced Recruitment Consultant who’s looking for a 4.5 day week role, that’s also hybrid working! and one that gives you 28 days holidays PLUS bank holidays, PLUS reduced hours in the school holidays, PLUS a raft of other perks then maybe the Education sector is for you.

We’re ideally looking for an experienced Education Recruitment Consultant, but we will look at successful Recruitment Consultants who want to change sectors too. If you want to work for a financially stable company, who really look after their staff and genuinely promote a good work/life balance then this could be the role for you.

If you’re an experienced Recruitment Consultant who’s looking for a role that will give you reduced hours in the school holidays, and allow you to work from home 2 days per week, as well as a brilliant commission scheme, then please read on.
As a 360 Education Recruitment Consultant you will be expected to:-

Develop a strong client base by creating and building long term client relationships
Sell recruitment solutions over the phone and face to face
Make and attend business meetings with new and existing clients
Provide exceptional customer service to candidates and clients both face to face and over the telephone
Be comfortable working to realistic margins and KPI targets

We can offer an experienced 360 Recruitment Consultant:-

A great basic salary - up to £35k DOE
A 4.5 day working week
Hybrid working
A highly competitive commission structure
28 days holidays PLUS Bank Holidays
Reduced working hours in all school holidays!
Private healthcare
A tailored Training Plan
Career path development
A very friendly team environment
A raft of other benefits

If you’re an experienced 360 Recruitment Consultant and this sounds like your perfect role then please press Apply now - we’re interviewing now

Senior Support Consultant

The Senior Support Consultant will provide expert technical support and solutions for clients within the Technology & Telecoms industry. This role is based in Birmingham and requires a strong understanding of technology systems and customer-focused problem-solving skills.

Client Details

Our client is a well-established medium-sized organisation within the Technology & Telecoms sector. They specialise in delivering innovative and reliable technology solutions to their customers, ensuring high standards of service and technical expertise.

Description

Provide advanced technical support to clients, addressing and resolving complex issues effectively.
Collaborate with internal teams to identify and implement solutions for customer challenges.
Monitor and maintain system performance to ensure reliability and efficiency.
Document and update technical processes, procedures, and troubleshooting guides.
Assist in the deployment and configuration of software and hardware systems.
Analyse and resolve escalated support tickets in a timely manner.
Deliver training and guidance to junior team members and clients as needed.
Stay up-to-date with the latest developments in the Technology & Telecoms industry.

Required Experience & Skills

Technical

Strong SQL skills (query writing, data investigation, troubleshooting)
Experience supporting complex, data-driven applications
Background in ERP or back-office systems
Ability to diagnose issues across application and data layers

Support Experience

Proven experience in 2nd / 3rd line support roles
Comfortable handling escalated, technically complex issues
Experience working in SaaS or software support environments

Profile

A successful Senior Support Consultant should have:

Strong technical knowledge in relevant technology systems and tools.
Proven ability to diagnose and resolve complex technical issues.
Experience in providing excellent customer service and support.
Excellent written and verbal communication skills.
A proactive approach to learning and staying updated on industry advancements.
Ability to work collaboratively within a team and independently as required.
Relevant qualifications or certifications in technology or a related field.

Job Offer

Competitive salary ranging from 50,000 to 55,000 per annum.
Permanent position offering job security and growth opportunities.
Comprehensive benefits package (details available upon application).
Work within a respected organisation in the Technology & Telecoms sector.
Based in a convenient Birmingham location with great transport links.

If you are a skilled Senior Support Consultant looking for your next challenge, we encourage you to apply and become a valued part of this exciting team in Birmingham.

Recruitment Administrator / Campaign Coordinator

Martin Veasey Talent Solutions

(Full Time or Part Time )
Location: Peopleton / Pershore / Upton Snodsbury, Worcestershire (Office-Based)
Salary: Competitive / Negotiable (Dependent on Experience)
Own transport essential

About Us

Martin Veasey Talent Solutions is a growing UK and international recruitment consultancy working with well-known global brands and fast-growing businesses. We help companies find talented graduates, managers, and senior professionals, using modern recruitment technology, marketing tools, and a highly professional, supportive team environment.

We are a small, collaborative, and high-performing team, operating in a fast-paced, client-driven environment.

The Opportunity

We are seeking a highly organised and proactive Recruitment Administrator / Campaign Coordinator to support our consultancy team across recruitment, marketing, and administrative functions.

This role can be offered on a full-time basis or part-time and is ideal for:

Graduates or undergraduates (on track for a 2:1 or above)
Individuals seeking experience within recruitment, HR, or professional services

You will play a central role in delivering high-quality recruitment campaigns and ensuring an excellent candidate and client experience.

Key Responsibilities

Recruitment Administration & Coordination

Manage end-to-end applicant processes using an Applicant Tracking and CRM systems
Coordinate high volumes of applications, ensuring timely and professional communication
Arrange interviews, meetings, and diary coordination (UK & international)
Format CVs and prepare candidate submission documentation
Maintain accurate records and ensure GDPR compliance

Candidate & Client Engagement

Act as a key point of contact for candidates throughout the recruitment process
Handle incoming calls, emails, and enquiries professionally
Liaise with senior-level clients, candidates, and suppliers

Marketing & Campaign Support

Assist in advertising roles across job boards and social media channels
Support targeted recruitment campaigns and employer branding activity
Prepare advertising copy, job descriptions, and campaign materials

Administration & Reporting

Prepare reports, briefing documents, and interview notes
Maintain databases, spreadsheets, and workflow tracking
Support general office administration including correspondence, filing, and data input
Arrange travel and accommodation when required

The Person

Education

Degree educated or currently studying (minimum 2:1 expected/predicted)

Experience & Skills

Previous administration experience (recruitment, HR, or professional services preferred)
Strong IT skills including Microsoft Word, Excel, PowerPoint, and database systems
Experience with CRM/ATS systems advantageous

Personal Attributes

Highly organised with excellent attention to detail
Professional and confident communication style (written and verbal)
Strong telephone manner, comfortable engaging with senior stakeholders
Proactive, self-motivated, and able to use initiative
Resilient, adaptable, and able to work under pressure to deadlines
Strong team player with a “hands-on” approach

Additional Requirements

Full UK driving licence and access to a car (essential due to rural location)
Within commuting distance of Peopleton / Pershore / Upton Snodsbury
Non-smoker (office policy)

Why Join Us

Exposure to international recruitment campaigns and blue-chip clients
Opportunity to develop skills in recruitment, HR, and marketing
Supportive, professional, and collaborative team environment
Hands-on experience with advanced recruitment technology and systems

Application Process

To apply, please send your CV quoting reference Recruitment Administrator - Part Time or Full Time to:

For enquiries: (phone number removed)
Website: (url removed)

Field Sales Executive

Location: Shrewsbury, Shropshire
Hours: Full Time Permanent (37.5 hours per week)
Working Pattern: Monday to Friday, 11:00am 7:00pm
Salary: £29,202.53 per annum + unlimited commission potential

Job Description

Our client is seeking a motivated Field Sales Executive to join their Commercial team, supporting the growth of their doorstep delivery service. This role involves engaging directly with potential customers, promoting products and services, and acting as a brand ambassador within the local community.

Key Responsibilities of a Field a Sales Excutive

Carry out targeted doorstep canvassing to promote services
Act as a professional brand ambassador
Clearly communicate product offerings and services to potential customers
Build rapport and confidently engage with members of the public
Handle objections and respond positively to customer queries
Capture new customer details and pass information to relevant departments
Travel to and from designated target locations
Work towards set sales targets and agreed plans
Follow company processes, procedures, and guidelines
Support the wider team with additional duties as required

Key Skills & Experience of a Field a Sales Excutive

Highly self-motivated with a positive attitude
Strong communication and relationship-building skills
Confident initiating conversations and engaging with the public
Ability to influence and persuade effectively
Able to work independently and use initiative
Good problem-solving and multitasking abilities
Reliable and trustworthy with a strong work ethic
Willingness to learn and develop quickly
Full UK driving licence required
Previous sales experience is advantageous

Business Support Apprentice - Learning & Development

Join Our Team as a Business Support Apprentice!

Location: Bromsgrove/Hybrid

Contract: 18-month fixed-term contract

Hours: Full-time, 35 hours per week

Salary: £14,600.04 per annum

Why Choose Us?

At Polaris , we are proud to be one of the UK’s largest communities of children’s service providers. For over 30 years, we have been dedicated to improving the lives of young people through our independent fostering and adoption agencies, Leaving Care services, residential services, education, and bespoke children’s services contracts.

Our nurturing community is committed to achieving the best outcomes for every child in our care. We believe in the potential of our children, young people, families, and staff, and we are excited to invite a passionate individual to join our Learning and Development team as a Business Support Apprentice!

Your Role

As a Business Support Apprentice, you will play a vital role in coordinating apprenticeship programmes across the Polaris Group while gaining invaluable experience in the field. You will also have the opportunity to complete the Business Administration Level 3 qualification , with full study support provided.

Key Responsibilities

Manage the applicant database and maintain communication with applicants throughout the process.
Assist in promoting apprenticeship opportunities.
Track apprenticeship progress, completions, and retention, presenting updates at monthly meetings.
Oversee evaluation forms, analyze feedback, and produce quarterly summary reports.
Coordinate with external providers and maintain necessary documentation, including contracts and health and safety records.
Assist in onboarding and administration of new apprentice cohorts.
Manage and maintain the apprenticeship levy portal.
Provide information to staff on apprenticeship processes as needed.
Act as the first point of contact for assessor and awarding organization queries.

What We’re Looking For

Essential: GCSE qualifications.
Basic knowledge of Microsoft Office, particularly Word.
Strong communication skills, both verbal and written.
Well-organized with the ability to manage multiple tasks effectively.

Working Conditions & Benefits

30 days’ Annual Leave (increasing to 35 with length of service) + Bank Holidays.
Company Pension and Life Assurance.
Employee Discount Scheme.
Free On-site Parking.

We are an equal opportunities employer. Please note that the successful applicant will be subject to a DBS check. We reserve the right to withdraw this advert without notification.

Ready to embark on an exciting journey with us? We can’t wait to meet you!

Business Support Apprentice - Learning & Development

Location: Bromsgrove/Hybrid
Contract: 18-month fixed-term contract
Hours: Full-time, 35 hours per week
Salary: £14,600.04 per annum
Benefits: 30 days’ Annual Leave (rising to 35 with length of service) + Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme & Free On-site Parking

About Us

Welcome to Polaris, one of the UK’s largest communities of children’s service providers! For over 30 years, we’ve been dedicated to transforming the lives of young people through our independent fostering and adoption agencies, Leaving Care services, residential services, education, and bespoke children’s services contracts.

Our nurturing community collaborates to ensure the best outcomes for every child in our care. We are ambitious for our children, young people, families, and staff, and we believe in their bright futures.

We are excited to invite a passionate Business Support Apprentice to join our Learning and Development team at our Head Office in Bromsgrove!

What We Are Looking For

Are you ready to kickstart your career? We’re seeking an enthusiastic Apprentice to support the coordination of apprenticeship programmes across the Polaris Group. This is a fantastic opportunity to gain a comprehensive experience in a dynamic environment!

The ideal candidate will be eager to complete the Business Administration Level 3 qualification , with full study support provided.

Key Responsibilities

Manage the applicant database and maintain communication with applicants throughout the process.
Assist in promoting apprenticeship opportunities.
Track apprenticeship progress, completions, and retention, presenting updates at monthly meetings.
Oversee evaluation forms, analyze feedback, and produce quarterly summary reports.
Coordinate with external providers and maintain necessary documentation, including contracts, health and safety, and insurance records.
Assist in onboarding and administration of new apprentice cohorts.
Manage and maintain the apprenticeship levy portal.
Provide information to staff on apprenticeship processes as needed.
Act as the first point of contact for assessor and awarding organization queries.

About You

GCSE qualifications are essential.
Basic knowledge of Microsoft Office, including Word.
Strong communication skills, both verbal and written.
Well-organized, with the ability to manage multiple tasks effectively.

Join us in making a difference! We are an equal opportunities employer, and the successful applicant will be subject to a DBS check.

We reserve the right to withdraw this advert without notification.

Business Support Apprentice - Learning & Development

Join Us as a Business Support Apprentice in Learning & Development!

Location: Bromsgrove/Hybrid
Contract: 18-month fixed-term contract
Hours: Full-time, 35 hours per week
Salary: £14,600.04 per annum
Benefits: Enjoy 30 days of Annual Leave (increasing to 35 with service), Bank Holidays, Company Pension, Life Assurance, Employee Discount Scheme, and Free On-site Parking!

About Us

Welcome to Polaris, one of the UK’s largest communities dedicated to children’s services! For over 30 years, we’ve been passionately transforming the lives of young people through our independent fostering and adoption agencies, Leaving Care services, residential programs, education, and tailored children’s services.

Our nurturing community collaborates to ensure the best outcomes for every child in our care. We are ambitious for our children, families, and staff, believing wholeheartedly in their futures.

We are excited to invite a Business Support Apprentice to join our Learning and Development team at our Head Office in Bromsgrove!

What We Are Looking For

Are you ready to kickstart your career? We’re seeking an enthusiastic Apprentice to help coordinate apprenticeship programs across the Polaris Group while gaining invaluable experience in a supportive environment.

The ideal candidate will be eager to pursue a Business Administration Level 3 qualification, with full study support provided!

Your Key Responsibilities

Manage the applicant database and maintain communication with applicants throughout the process.
Assist in promoting exciting apprenticeship opportunities.
Track apprenticeship progress, completions, and retention, presenting updates at monthly meetings.
Oversee evaluation forms, analyze feedback, and produce quarterly summary reports.
Coordinate with external providers and maintain essential documentation, including contracts and health and safety records.
Assist in onboarding and administration for new apprentice cohorts.
Manage and maintain the apprenticeship levy portal.
Provide information to staff regarding apprenticeship processes as needed.
Act as the first point of contact for assessor and awarding organization queries.

About You

GCSE qualifications are essential.
Basic knowledge of Microsoft Office, especially Word.
Strong communication skills, both verbal and written.
Well-organized with the ability to manage multiple tasks effectively.

We are an equal opportunities employer. Please note that the successful applicant will be subject to a DBS check.

We reserve the right to withdraw this advert without notification.

Business Support Apprentice - Learning & Development

Join Our Team as a Business Support Apprentice - Learning & Development!

About Us

Welcome to Polaris, one of the UK’s leading communities of children’s service providers! For over 30 years, we’ve been dedicated to transforming the lives of young people through our independent fostering and adoption agencies, Leaving Care services, residential services, education, and tailored children’s services contracts.

Our passionate community collaborates to ensure the best outcomes for every child in our care. We are ambitious for our children, families, and staff, and we believe in their bright futures.

We are excited to invite a Business Support Apprentice to join our dynamic Learning and Development team at our Head Office in Bromsgrove!

What We Are Looking For

Are you ready to kickstart your career? We’re seeking an enthusiastic Apprentice to help coordinate apprenticeship programmes across the Polaris Group while gaining invaluable experience in the process.

The ideal candidate will be eager to complete the Business Administration Level 3 qualification, with full study support provided!

Your Key Responsibilities

Manage the applicant database and maintain communication with applicants throughout the process.
Assist in promoting exciting apprenticeship opportunities.
Track apprenticeship progress, completions, and retention, presenting updates at monthly meetings.
Oversee evaluation forms, analyze feedback, and produce quarterly summary reports.
Coordinate with external providers and maintain essential documentation, including contracts and health and safety records.
Assist in onboarding and administration for new apprentice cohorts.
Manage and maintain the apprenticeship levy portal.
Provide information to staff regarding apprenticeship processes as needed.
Act as the first point of contact for assessor and awarding organization queries.

About You

GCSE qualifications are essential.
Basic knowledge of Microsoft Office, particularly Word.
Strong communication skills, both verbal and written.
Well-organized with the ability to manage multiple tasks effectively.

We are an equal opportunities employer. Please note that the successful applicant will be subject to a DBS check.

Join us in making a difference! We look forward to welcoming you to our team.

Business Support Apprentice - Learning & Development

About Us

Welcome to Polaris, one of the UK’s largest communities dedicated to children’s services! For over 30 years, we’ve been passionately transforming the lives of young people through our independent fostering and adoption agencies, Leaving Care services, residential services, education, and bespoke children’s services contracts.

We are excited to invite a Business Support Apprentice to join our Learning and Development team at our Head Office in Bromsgrove!

What We Are Looking For

Are you ready to kickstart your career? We’re looking for an enthusiastic Apprentice to support the coordination of apprenticeship programmes across the Polaris Group. This is a fantastic opportunity to gain a comprehensive experience within our dynamic team!

The ideal candidate will be eager to complete the Business Administration Level 3 qualification, with full study support provided.

Key Responsibilities

Manage the applicant database and maintain communication with applicants throughout the process.
Assist in promoting apprenticeship opportunities.
Track apprenticeship progress, completions, and retention, presenting updates at monthly meetings.
Oversee evaluation forms, analyze feedback, and produce quarterly summary reports.
Coordinate with external providers and maintain necessary documentation, including contracts, health and safety, and insurance records.
Assist in onboarding and administration of new apprentice cohorts.
Manage and maintain the apprenticeship levy portal.
Provide information to staff on apprenticeship processes as needed.
Act as the first point of contact for assessor and awarding organization queries.

About You

GCSE qualifications are essential.
Basic knowledge of Microsoft Office, including Word.
Strong communication skills, both verbal and written.
Well-organized, with the ability to manage multiple tasks effectively.

We are an equal opportunities employer. The successful applicant will be subject to a DBS check if selected for the position.

Join us in making a difference! We look forward to welcoming you to our team.

Customer Account Manager

Pertemps Redditch Commercial

Bromsgrove- full time office based no hybrid working
£28,000 per annum

Are you a relationship-focused Account Manager who thrives on delivering exceptional service and growing existing client partnerships? We’re recruiting for an exciting opportunity to join a dynamic and growing business, where you’ll play a key role in managing and developing established B2B accounts.

As a Customer Account Manager, you’ll be responsible for nurturing and expanding relationships within an existing customer base. Acting as the main point of contact, you’ll ensure clients receive a seamless, high-quality experience while identifying opportunities to strengthen and grow each account.

Customer Account Manager Key Responsibilities
Account Management & Client Relationships

Manage and develop a portfolio of existing B2B accounts
Build strong, long-term relationships with key decision-makers
Act as the primary point of contact for all client needs and queries
Conduct regular account reviews to ensure satisfaction and identify growth opportunities

Customer Experience & Operations

Oversee the full customer journey, ensuring a smooth and efficient experience
Ensure accurate and timely handling of orders, returns, and queries
Work closely with internal teams to ensure client expectations are met
Monitor service levels and continuously look for ways to enhance the customer experience
Respond promptly to customer enquiries via email and internal systems
Maintain clear and consistent communication with both clients and internal stakeholders
Collaborate with cross-functional teams to deliver the best possible outcomes for customers

The successful Customer Account Manager will have the

At least 3 years’ experience in customer services, account management or a similar client-facing role
Strong relationship-building and communication skills
A proactive, solutions-focused approach
Ability to manage multiple accounts and priorities effectively
Comfortable working collaboratively across different teams

Why Apply?

Opportunity to focus on building and growing existing client relationships
Join a supportive and collaborative team environment
Play a key role in delivering an outstanding customer experience

If you’re passionate about client relationships and delivering value to existing customers, this could be the perfect next step in your career. There is no cold calling its all existing customers so no commission on this role but if you are a relationship builder this role will be just for you. Please click APPLY with your updated CV and I will be in touch soon.

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