Make yourself visible and let companies apply to you.
Role title
Roles
Customer Success & Account Management Jobs in Cardiff
Trending Customer Success & Account Management jobs in Cardiff
Get notified about new jobs that match this search?
Customer Service -Fraud Specialist (Pursue)
Teleperformance
Multiple locations
Fully remote
Graduate - Junior
£27,580
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join Our Banking & Financial Services Team – Financial Crime & Fraud

Teleperformance certified as  great   place to  work   UK in  2025! . At Teleperformance, we deliver  an outstanding   customer experience, at every single opportunity,  as a result of   our commitment,  passion   and dedication to excellence.

We are expanding our Banking & Financial Services division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry,  we’d   love to hear from you .

The Details  You’ll   Want to Know

Start Date:   15th June 2026

Salary:   £27,580.80 per annum  
Competitive pay with opportunities to grow and develop your career.

Location:   Work from Home

Hours:   Full-Time –  40 hours   per week

Shifts between 6 :00 am and 18:00 pm, Monday to Sunday

Training:

3 weeks of comprehensive training , followed by  5 weeks of supported working

Contract Type:   Permanent

Background Checks:  
To keep our customers and colleagues safe,  you’ll   need to pass the following checks:

Right to Work in the UK

Criminal Record Check

Credit Check

Sanction

CIFAS

Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first  8 weeks   of employment

About the Financial Crime & Fraud Team

Our mission is to earn and  maintain   customer trust, support safe growth for our clients, and contribute to a safer society.

Fraud Investigators play a vital role in achieving this mission.

What  Y ou’ll   Be Doing

  • Gathering evidence from customer claim submissions via in ‑ app chat and inbound/outbound calls

  • Probing for  additional   information where  required

  • Investigating claims with empathy, accuracy, and attention to detail

  • Making decisions on cases and upholding or declining fraud claims up to  £5,000

  • Submitting accounts for closure where first ‑ party fraud concerns are  identified

  • Triaging cases over  £5,000   for escalation

  • Safeguarding compromised accounts and taking  appropriate action   to restore safe account usage

  • Providing advice and support to victims of fraud

  • Completing all required post ‑ investigation actions

  • Investigate and review payment attempts to ensure customers are not falling victim to a scam

  • Reviewing customer accounts and activity to determine if they are committing fraud

You Should Apply If You Have…

  • Excellent written and verbal English communication skills

  • Previous   customer service experience or similar

  • Strong investigative, problem ‑ solving, and decision ‑ making skills

  • The ability to be both independent and collaborative

  • Confidence working to deadlines

Values we look for you to have:

Process Excellence-   Doing things well means something to you and you will always strive to  improve on   your work.

Collaboration - You enjoy working with others and you like working as a team player.

Communication- You can speak and write clearly and in a confident manner.

Emotional Intelligence - You  possess   the ability to be emotionally  intelligent   meaning you  are able to   empathise , be  kind   and be good with others.

Open-Mindedness-   You are able to be open to different ways of thinking and new ideas.

Critical Thinking- You are able to think logically when making decisions.

Solution Orientation- Having a  forward thinking   mindset focused on resolving challenges.

Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Skills needed to be a Customer Service Representative

A professional,  polite   and courteous telephone manner

Ability to deliver excellent service with outgoing nature

Excellent verbal communication skills

A good listener who can convey empathy, patience and understanding

Confident and proactive to deal with  difficult situations   and conversations

High levels   of accuracy and attention to detail

Be driven to work towards achievable targets

Financial Sector - Key Responsibilities

Provide exceptional and efficient customer service across our telephone, email,  webchat   and social media channels

Use your problem-solving skills to support our customers, resolve their  query   and create a positive experience.

Ensure that all customers are supported  in accordance with   regulatory requirements which aim to protect our customers

Have excellent attention to detail

Be knowledgeable of our client’s process and products and how best to support the customer

Benefits of being a Customer Service Representative

Perks at Work – Savings Discounts / Free Online Classes

- Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice

Critical Illness – up to £10,000

Cycle to Work Scheme

Eyecare support voucher

Holiday Purchase Scheme

Length of Service Awards

Workplace Pension

Monthly Inspire Awards – For the best of the best

Refer-A-Friend earns up to £1,200 for you

Monthly Wellbeing Webinars

Dedicated Employee Experience Progress – Here to support TP journey

Disclaimer Please be vigilant against job  scams . Teleperformance will  never   contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or  talent.icims   email address . .   If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language  proficiency   scores will be able to  proceed   on this  campaign,   this supersedes any other pass mark you may receive. Where you pass the assessment but not the above  requirements   we will  endeavour   to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Customer Service -Fraud Specialist (Protect)
Teleperformance
Multiple locations
Fully remote
Graduate - Junior
£27,580
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join Our Banking & Financial Services Team – Financial Crime & Fraud

Teleperformance certified as  great   place to  work   UK in  2025! . At Teleperformance, we deliver  an outstanding   customer experience, at every single opportunity,  as a result of   our commitment,  passion   and dedication to excellence.

We are expanding our Banking & Financial Services division and are looking for experienced professionals to join our Financial Crime & Fraud team. If you have at least one year of experience in the banking or financial services industry,  we’d   love to hear from you .

The Details  You’ll   Want to Know

Start Date:   15th June 2026

Salary:   £27,580.80 per annum  
Competitive pay with opportunities to grow and develop your career.

Location:   Work from Home

Hours:   Full-Time –  40 hours   per week

Shifts between  8:00 am and 8:00 pm, Monday to Sunday

Training:

3 weeks of comprehensive training , followed by  5 weeks of supported working

Contract Type:   Permanent

Background Checks:  
To keep our customers and colleagues safe,  you’ll   need to pass the following checks:

Right to Work in the UK

Criminal Record Check

Credit Check

Sanction

CIFAS

Any other relevant pre-employment screening

Please note: No holidays or time off can be taken during your first  8 weeks   of employment

About the Financial Crime & Fraud Team

Our mission is to earn and  maintain   customer trust, support safe growth for our clients, and contribute to a safer society.

Fraud Investigators play a vital role in achieving this mission.

What  Y ou’ll   Be Doing

  • Gathering evidence from customer claim submissions via in ‑ app chat and inbound/outbound calls

  • Probing for  additional   information where  required

  • Investigating claims with empathy, accuracy, and attention to detail

  • Making decisions on cases and upholding or declining fraud claims up to  £5,000

  • Submitting accounts for closure where first ‑ party fraud concerns are  identified

  • Triaging cases over  £5,000   for escalation

  • Safeguarding compromised accounts and taking  appropriate action   to restore safe account usage

  • Providing advice and support to victims of fraud

  • Completing all required post ‑ investigation actions

You Should Apply If You Have…

  • Excellent written and verbal English communication skills

  • Previous   customer service experience or similar

  • Strong investigative, problem ‑ solving, and decision ‑ making skills

  • The ability to be both independent and collaborative

  • Confidence working to deadlines

Values we look for you to have:

Process Excellence-   Doing things well means something to you and you will always strive to  improve on   your work.

Collaboration - You enjoy working with others and you like working as a team player.

Communication- You can speak and write clearly and in a confident manner.

Emotional Intelligence - You  possess   the ability to be emotionally  intelligent   meaning you  are able to   empathise , be  kind   and be good with others.

Open-Mindedness-   You are able to be open to different ways of thinking and new ideas.

Critical Thinking- You are able to think logically when making decisions.

Solution Orientation- Having a  forward thinking   mindset focused on resolving challenges.

Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

Skills needed to be a Customer Service Representative

A professional,  polite   and courteous telephone manner

Ability to deliver excellent service with outgoing nature

Excellent verbal communication skills

A good listener who can convey empathy, patience and understanding

Confident and proactive to deal with  difficult situations   and conversations

High levels   of accuracy and attention to detail

Be driven to work towards achievable targets

Financial Sector - Key Responsibilities

Provide exceptional and efficient customer service across our telephone, email,  webchat   and social media channels

Use your problem-solving skills to support our customers, resolve their  query   and create a positive experience.

Ensure that all customers are supported  in accordance with   regulatory requirements which aim to protect our customers

Have excellent attention to detail

Be knowledgeable of our client’s process and products and how best to support the customer

Benefits of being a Customer Service Representative

Perks at Work – Savings Discounts / Free Online Classes

- Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice

Critical Illness – up to £10,000

Cycle to Work Scheme

Eyecare support voucher

Holiday Purchase Scheme

Length of Service Awards

Workplace Pension

Monthly Inspire Awards – For the best of the best

Refer-A-Friend earns up to £1,200 for you

Monthly Wellbeing Webinars

Dedicated Employee Experience Progress – Here to support TP journey

Disclaimer Please be vigilant against job  scams . Teleperformance will  never   contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or  talent.icims   email address . .   If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language  proficiency   scores will be able to  proceed   on this  campaign,   this supersedes any other pass mark you may receive. Where you pass the assessment but not the above  requirements   we will  endeavour   to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Business Development Executive
Yolk Recruitment Ltd
South Glamorgan
Fully remote
Junior - Mid
£35,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Business Development ExecutiveRemote Salary up to £35k

Yolk Recruitment are working on behalf of an SSIP Health & Safety Certification provider. This is an exciting opportunity for a driven and proactive Business Development Executive to join a growing business.

This role is focused on outbound, proactive B2B sales-generating new business opportunities, engaging prospects, and booking high-quality demos. It is an ideal position for a target-driven individual who thrives in a remote, phone-based environment and is motivated by achieving measurable results. This is a fully remote role, with occasional attendance at networking events throughout the year.

Responsibilities

Outbound Sales & Lead Generation

  • Proactively identifying and engaging prospective B2B clients via telephone, email, and digital channels.
  • Building and managing a consistent pipeline of qualified leads.
  • Researching target businesses and key decision-makers to tailor outreach effectively.

Pipeline and Lifecycle Management

  • Supporting the handling of adhoc inbound telephone and email sales enquiries.
  • Following up historical, incomplete, and expired clients .

Partnerships

  • Identifying and prioritising strategic and affinity partners.
  • Researching through internet, email, and telephone the target contacts at prospective partners.
  • Initiating high-volume outbound calls to introduce the company’s services.
  • Engaging partners with the PQS proposition.
  • Qualifying prospects and identifying their needs and pain points.
  • Booking high-quality appointments and product demonstrations for the wider team.

Market & Relationship Development

  • Staying informed on industry trends and competitor activity.
  • Representing the company at occasional networking events and industry meetups.
  • Building strong relationships with prospective clients to support long-term business growth.

Data & Reporting

  • Working towards and exceeding individual KPIs and targets.
  • Maintaining accurate records of all interactions within the CRM system.
  • Tracking client portal usage (renewals, changes in company contacts, email delivery)
  • Implement internal reporting mechanisms.
  • Attend and participate in team meetings.

Required Skills

  • Proven experience in a B2B sales, business development, or lead generation role.
  • Confident and professional telephone manner with strong objection-handling skills.
  • Highly self-motivated and comfortable working in a fully remote environment.
  • Excellent communication and interpersonal skills.
  • Strong organisational skills with the ability to manage a high-volume sales pipeline.
  • Target-driven mindset with a focus on achieving and exceeding KPIs.
  • Willingness to attend occasional networking events throughout the year.

Benefits

  • Basic salary - up to £35k
  • Fully remote working
  • Commission structure to be discussed
  • Career progression within a growing organisation
Business Development Executive
Yolk Recruitment Ltd
Porth
Hybrid
Junior - Mid
£29,870
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Pontypridd- Hybrid

Yolk Recruitment are proud to be working with an innovative, fast-growing organisation that is transforming how businesses manage compliance and workplace safety across global supply chains.

This is an exciting opportunity to join a high-performing sales environment as a Business Development Executive at a pivotal stage of growth.

The Role

As a Business Development Executive, you’ll play a key role in driving new business through both inbound and outbound channels. You’ll be responsible for managing the full sales cycle, from initial discovery through to closing deals, while building a strong and sustainable pipeline.

This role is ideal for someone who thrives in a target-driven environment, enjoys consultative selling, and is motivated by continuous improvement.

Key Responsibilities

  • Qualify and follow up on leads to build and manage a robust sales pipeline
  • Engage with prospective clients to understand their needs and present tailored solutions
  • Manage communications effectively to maximise conversion rates and achieve revenue targets
  • Collaborate with internal teams to ensure smooth onboarding of new clients
  • Identify cross-selling opportunities across the wider product offering
  • Maintain accurate and up-to-date records within the CRM system

What We’re Looking For

  • B2B sales experience
  • Proven track record of meeting or exceeding sales targets in a fast-paced environment
  • Strong understanding of the full sales cycle and consultative selling techniques
  • Ability to confidently navigate from discovery through to closing deals
  • A proactive, resilient, and results-driven mindset

Benefits

  • Basic salary - £29,800

  • OTE - £50K

  • Hybrid working

  • Enhanced parental leave

  • Generous annual leave allowance

  • Healthcare plan

  • Annual Giving Day

  • Cycle-to-work scheme

  • Pension scheme with employer contributions

  • Life assurance (3x salary)

  • Employee rewards programme (discounts & cashback)

  • Access to professional development tools and learning resources

Sales Development Rep
Pareto
Multiple locations
Hybrid
Graduate - Junior
£26,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Title: Sales Development Representative

Salary: £26k basic + OTE

Sector: Software

Our client has delivered field Management software for almost thirty years, with offices across the UK and Asia. They’ve entered an exciting growth phase in key markets, and are looking for a number of graduates to join a brand new team! If you’re looking to embark on a lucrative career where the reward reflects your effort, this is the opportunity for you!

Benefits:

  • A competitive basic salary of £26k, with OTE takes your package higher
  • Fantastic, modern head offices centrally located
  • Excellent progression, learning and development potential - through to leadership, senior Sales or product
  • Team socials in a welcoming, inclusive environment
  • Lucrative bonus and incentive schemes
  • Healthcare and Pension
  • Flexible, hybrid working available

Role:

  • Develop a comprehensive understanding of the company’s software suite and internal processes
  • Generate demand with customers, producing qualified sales opportunities
  • Cultivate long-term relationships with businesses, mapping out potential business with fresh prospects
  • Book software demonstrations through outbound calling, LinkedIn outreach, emailing and other channels
  • Learn and enjoy mentorship from senior sellers on best practice and strategy
  • Manage your leads pipeline and tracking effectively

Requirements:

  • Degree educated - but this is not necessary, as long as you can readily demonstrate commercial understanding
  • Excellent relationship building and communication skills befitting a Salesperson
  • Excellent verbal and written communication skills
  • Comfortable working in a fast-paced environment
  • Capable working independently and proactively, and a quick learner
  • Resilient and highly organised
  • Must have a Driving Licence and a Car

Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

Civil Engineer
Penguin Recruitment
Cardiff
Hybrid
Mid - Senior
£40,000 - £50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Civil Engineer Location: Cardiff Salary: Up to £50,000 plus benefits A fantastic opportunity has arisen for an experienced Civil Engineer to join a respected consultancy in Cardiff working across a wide range of drainage and infrastructure design projects. This role is ideal for someone who enjoys technical detail, client contact and the chance to take on growing levels of responsibility within a supportive and collaborative team. The Opportunity As a Civil Engineer, you will contribute to the delivery of high-quality development infrastructure schemes for both private and public sector clients. You will prepare detailed drainage designs, support the delivery of Section 38, Section 278 and Section 104 approvals and work closely with clients, local authorities and internal design teams. This consultancy offers genuine progression, structured training and the chance to develop quickly through exposure to varied and interesting work. Key Responsibilities Produce detailed designs for private and adoptable drainage systems. Prepare highways design for Section 38 and Section 278 technical approval. Deliver drainage strategies and detailed S104 submissions. Liaise with clients, local authorities, utility providers and multidisciplinary teams. Support senior engineers and directors across project delivery and approvals. Contribute to reports, calculations, design statements and technical documentation. Use AutoCAD, PDS or Civil 3D, and MicroDrainage or InfoDrainage to produce accurate design outputs. Assist with project planning, coordination and quality assurance processes. About You Degree qualified in Civil Engineering or a related discipline. Four to five years' experience in drainage and highways design. Skilled user of AutoCAD, PDS or Civil 3D, and MicroDrainage or InfoDrainage. Strong numeracy, verbal communication and technical writing skills. Proficient in Microsoft Office applications including Word and Excel. Creative problem solver with strong attention to detail and an organised approach. Keen to progress your career with support toward professional development. Why This Role? This is a brilliant opportunity to join a forward-thinking civil engineering team offering hybrid working, flexible benefits and a strong focus on training and career progression. You will work on a variety of interesting schemes, receive regular pay reviews and enjoy a positive working culture that values initiative, collaboration and professional growth. With tailored benefits and ongoing support, this role provides an excellent platform to develop your career as a Civil Engineer. Penguin Recruitment is operating as a Recruitment Agency for this position. For more information, contact Andy Hopkins, our Civil Engineering specialist with over 30 years' recruitment experience

Call Centre Operator - Uncapped Commission
EE
Merthyr Tydfil
In office
Graduate - Junior
£26,116 - £26,738
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

Part-time shift pattern:

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

16:30-21:00

16:30-21:00

16:30-21:00

OFF

OFF

OFF

09:45-18:00

What’s in it for you

• Competitive Salary: Starting at £26,116 pro-rata, rising to £26,738 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community.

About the role

If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.

This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.

At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you’ll be right at the heart of it –

speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.

You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.

We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.

Bring your energy, curiosity, and ambition –

and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Customer Service Representative - Uncapped Commission
EE
Merthyr Tydfil
In office
Graduate - Junior
£26,116 - £26,738
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

Part-time shift pattern:

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

16:30-21:00

16:30-21:00

16:30-21:00

OFF

OFF

OFF

09:45-18:00

What’s in it for you

• Competitive Salary: Starting at £26,116 pro-rata, rising to £26,738 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community.

About the role

If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.

This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.

At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you’ll be right at the heart of it –

speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.

You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.

We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.

Bring your energy, curiosity, and ambition –

and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Contact Centre Agent - Uncapped Commission
EE
Merthyr Tydfil
In office
Graduate - Junior
£26,116 - £26,738
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

Part-time shift pattern:

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

16:30-21:00

16:30-21:00

16:30-21:00

OFF

OFF

OFF

09:45-18:00

What’s in it for you

• Competitive Salary: Starting at £26,116 pro-rata, rising to £26,738 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community.

About the role

If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.

This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.

At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you’ll be right at the heart of it –

speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.

You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.

We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.

Bring your energy, curiosity, and ambition –

and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Customer Service Advisor - Uncapped Commission
EE
Merthyr Tydfil
In office
Graduate - Junior
£26,116 - £26,738
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Part time: Permanent - 20 Hours per week Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

Part-time shift pattern:

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

16:30-21:00

16:30-21:00

16:30-21:00

OFF

OFF

OFF

09:45-18:00

What’s in it for you

• Competitive Salary: Starting at £26,116 pro-rata, rising to £26,738 pro-rata after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate family • Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off • Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year. • Huge Discounts: Save on EE & BT products, including mobile and broadband. • Career Development: Ongoing support to help you grow your skills and develop • Volunteering Days: Paid time off to give back to your local community.

About the role

If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.

This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.

At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you’ll be right at the heart of it –

speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.

You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.

We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.

Bring your energy, curiosity, and ambition –

and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Head of Safeguarding
Witherslack Group
Multiple locations
In office
Leader
£45,091
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Up to £45,091 + excellent Benefits

Please note the closing date for applications is 4th May , with shortlisting on 5th May. Interviews are currently scheduled for 15th May.

Those Huge Small Victories

For children with complex, challenging needs, the level of care and education must go above and beyond and that’s what drives us here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence. Our aspirational homes, schools and ethos help us achieve the best possible outcomes. In short, we’re enhancing life opportunities.  Our Designated Safeguarding Leads are a huge part of making sure our children and young people’s needs are fully recognised and comprehensively met.

Get out what you put in

You will work as part of  the leadership team and report directly to the Head Teacher for this crucial role. You will have the opportunity to collaborate with other members of the Witherslack Group team in different locations to enable you to progress and develop your skills and knowledge.

As a Designated Safeguarding Lead you will take responsibility for safeguarding within the school, this means that on a daily basis you will be liaising with statutory and non-statutory agencies, parents/carers and staff on matters of wellbeing , child protection and safeguarding and will be a great source of support, advice and expertise in the team.

One of the best environments in SEND

Our new Castlefell School is a purpose built, state of the art school, catering primarily for children with Social, Emotional and Mental Health needs but also providing for children with autism who have moderate learning needs. The school provides education for up to 50 children aged 8 to 16.

This new exciting opportunity serves Rudgeway and the wider communities, you are at the heart of its development. Our aim is to ensure that every pupil has an outstanding educational experience with individual pupil progress and care at the heart of what is offered.

What we do for you

We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get:

  • Training: A full induction and on the job training
  • Holiday: You’ll work hard at WG, so you’ll be rewarded with full school holidays
  • Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits here
  • Wellbeing: a host of wellbeing tools and advice including employee assistance
  • Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street
    discounts
  • Beautiful working environments with the very best facilities – check out our schools here
  • A recommend a friend scheme that offers a £1,000 bonus every time
  • Contributory pension scheme – matched up to 5%

Bring your whole-self to work

Our young people and their families come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves.

As well as having at least 3 years’ experience in a Designated Safeguarding Lead role, we are specifically looking for candidates who have experience as a DSL in a secondary or through-school setting. Alternatively, we would consider a Deputy DSL (DDSL) from a secondary or through-school setting who is ready to step up.

You will also need:

  • Comprehensive
    portfolio of CPD related to Safeguarding and Child Protection.
  • Outstanding interpersonal and problem resolution skills.
  • A genuinely empathetic approach is also essential
  • Full UK driving licence

Interested in joining us?

At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong.

As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community.

We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way.

By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self.

The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the
community.

For a full job description and person specification, please click here

To view our ex-offenders policy please click here.

To view our Child Protection Policy, please visit the ‘Parents and Carers’ section of this School/Learning centre. You can find all our Schools here.

Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

#INDH

Client Manager
HAYS
South Glamorgan
Hybrid
Mid - Senior
£45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

An Accountancy & Advisory firm looking for a New Client Manager to join the team

Your new company
A successful independent Accountancy & Advisory firm looking to add a Client Manager to the team. This business provides Audit, Taxation, Corporate Finance and Accountancy solutions to their clients. They are a five director firm with around 20 staff underneath.

Your new role

Account Manager
Yolk Recruitment
Cardiff
In office
Junior - Mid
£28,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Cardiff (Office-based)
28,000 + benefits package worth 7,000+

Yolk Recruitment is proud to be supporting a growing, Cardiff-based business in their search for an Account Manager to join their expanding team.

This innovative organisation operates within the home-moving space, connecting consumers with trusted professionals across services such as removals, conveyancing, surveying, house clearance and mortgages. With a strong and growing UK-wide B2B partner network, they are focused on delivering high-quality service, strong relationships and measurable partner performance.

The Role

This is an outbound-led Account Management role with a commercial edge, ideal for someone who enjoys building relationships and proactively engaging with business contacts.

You’ll be responsible for supporting and strengthening relationships across the partner network, ensuring accounts are engaged, supported and performing effectively. This is not a purely sales-focused position - instead, it blends customer service, relationship management and commercial awareness.

Key Responsibilities

  • Proactively contact partner accounts to provide support, discuss account updates and review performance
  • Build and maintain strong working relationships across a UK-wide B2B partner base
  • Act as a key point of contact for inbound partner and customer queries
  • Support onboarding of new accounts and manage handovers from the New Business team
  • Maintain accurate CRM records, including activity, updates and follow-ups
  • Monitor account activity, engagement levels and service performance
  • Identify opportunities for cross-sell, upsell and account growth
  • Resolve issues efficiently, escalating where appropriate
  • Collaborate with internal teams including New Business, Marketing, Paid Media and Operations
  • Share feedback and insights to improve partner experience and internal processes

Ideal candidate

  • Experience in account management, customer service, partner support or a similar client-facing role
  • Confidence making outbound calls and building rapport with business contacts
  • Experience managing ongoing client or account relationships in a commercial environment
  • Strong written and verbal communication skills
  • Excellent organisation and attention to detail
  • Experience working towards KPIs, targets or service standards
  • Confidence using CRM systems and standard office software
  • A calm, professional approach to managing queries and follow-ups
  • A proactive mindset and willingness to learn and develop

What You’ll Get

  • Salary of 28,000
  • Benefits package worth 7,000+
  • Free city-centre parking also usable outside working hours
  • Flexible working hours between 6am and 8pm (no core hours)
  • A supportive, collaborative team environment
  • Opportunity to develop commercial and account management skills in a growing business
Partner Support Executive
Red Recruitment
Cardiff
In office
Junior - Mid
£28,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Red Recruitment is hiring a Partner Support Executive for our client, a fast-growing digital comparison platform, in their modern Cardiff city-centre office.

We’re looking for a confident, relationship-focused individual to support and strengthen partnerships across a national B2B network. The successful candidate will be comfortable with proactive outbound communication, managing partner relationships, and ensuring high levels of service and engagement.

Benefits & Package for a Partner Support Executive:

  • Salary: 28,000
  • Location: Central Cardiff, on-site
  • Contract: Full-time, permanent
  • Hours: Monday to Friday, flexitime between 6am and 8pm, with no core hours
  • Two paid weeks off over Christmas and New Year (in addition to annual leave)
  • Paid day off for birthday and work anniversary
  • Private medical and dental cover, including 24/7 GP access
  • Free city-centre parking worth 1,800+ annually (also usable outside working hours)
  • Enhanced pension contributions
  • Employee referral bonus and recognition awards
  • Regular team socials and monthly food events
  • Learning and development support

Key Responsibilities of a Partner Support Executive:

  • Proactively contact business partners to provide support, discuss account activity, and follow up on performance
  • Respond to inbound partner and customer queries with professionalism and accuracy
  • Build and maintain strong working relationships across a B2B partner network
  • Support onboarding of new partners and manage handovers from internal teams
  • Maintain accurate CRM records, including actions, updates, and next steps
  • Monitor partner engagement, activity, and service performance
  • Identify opportunities for account development, including cross-sell and upsell where appropriate
  • Resolve queries efficiently, escalating more complex issues when needed
  • Collaborate with internal teams including Sales, Marketing, and Operations to deliver a seamless partner experience
  • Share feedback and suggest improvements to enhance service quality and processes

Key Skills and Experience of a Partner Support Executive:

  • Experience in customer service, account management, partner support, or a similar client-facing role
  • Confidence making proactive outbound calls and managing ongoing business relationships
  • Strong communication skills, both written and verbal
  • Good organisational skills with strong attention to detail and record-keeping
  • Experience working towards targets, KPIs, or service standards
  • Comfortable using CRM systems and standard office tools
  • A professional and practical approach to handling queries and problem-solving

Desirable:

  • Experience in a B2B support or account management environment
  • Exposure to onboarding processes or cross-team collaboration
  • Commercial awareness with the ability to spot account growth opportunities
  • Background in property, professional services, or marketplace platforms

If you are interested in this position as a Partner Support Executive and have the relevant skills and experience required, please apply now!

Red Recruitment (Agency)

QSR Account Manager (Internal Sales)
Coppice Alupack Ltd
Porth
In office
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: Coppice, Blackmill (Bridgend area) CF35 6PD
Salary: Competitive (DOE)
Contract: Full-time, Permanent

Join a Fast-Paced, Commercially Driven Business!

Coppice is seeking a proactive and commercially focused QSR Account Manager (Internal Sales) to manage and develop relationships with key Quick Service Restaurant (QSR) customers.

This is a pivotal role within the business, acting as the day-to-day commercial partner for assigned accounts. You ll play a key part in ensuring exceptional service delivery, protecting margins, and identifying opportunities to grow revenue.

Working in a fast-paced environment, you will collaborate closely with National Account Managers and cross-functional teams including planning, procurement, transport, and operations to deliver a seamless customer experience.

The Role

As a QSR Account Manager, you will take ownership of key customer accounts, managing orders, enquiries, and relationships while driving performance and continuous improvement.

This role is ideal for someone who thrives in a high-volume, fast-moving environment and enjoys balancing customer service with commercial outcomes.

Key Responsibilities

• Own and develop assigned QSR customer accounts, acting as the primary day-to-day contact
• Build strong relationships and develop a deep understanding of customer requirements
• Manage customer orders, enquiries, and complaints, ensuring efficient and timely resolution
• Drive account growth by identifying and converting sales opportunities
• Support new product listings and increase product uptake across accounts
• Maintain proactive communication and strong customer engagement
• Set, track, and deliver account performance against KPIs, budgets, and targets
• Collaborate with internal teams to support forecasting, demand planning, and service delivery
• Identify and escalate risks to minimise disruption and protect service levels
• Contribute to continuous improvement initiatives to enhance efficiency, service, and margin

You will be:

• Experienced in internal sales, account management, or a customer-facing commercial role
• Ideally from a B2B, foodservice, manufacturing, or high-volume environment
• Commercially aware, with an understanding of pricing, margin, and performance metrics
• Highly organised, with the ability to manage multiple priorities effectively
• A strong communicator with excellent relationship-building skills
• Proactive, solutions-focused, and confident handling challenges
• Comfortable working in a fast-paced, dynamic environment

Why Join Coppice

At Coppice, we operate as one team, built on integrity, accountability, and continuous improvement.

A values-led business with a strong focus on customer experience
Opportunity to play a key role in commercial growth and service delivery
Collaborative environment with cross-functional exposure
A business committed to innovation, sustainability, and operational excellence

Apply Today

If you re a commercially driven professional looking to take ownership of key accounts in a fast-paced environment, we d love to hear from you.

No agencies please.

Trainee Recruitment Consultant
Conexus
Cardiff
Remote or hybrid
Graduate - Junior
Private salary
RECENTLY POSTED

Who We Are

Conexus isn’t just a business - it’s where ambitious people build serious, high-impact careers.

We specialise in SAP, Salesforce, Data & Analytics, Software Engineering, and Cyber Security, partnering with global brands on major transformation programmes.

The Opportunity

We’re looking for a Trainee Recruitment Consultant to join our growing SAP team, focusing on the European and US markets.

This is a full 360 recruitment role with structured training from day one - perfect for someone who’s competitive, driven and ready to build a long-term career in sales.

What You’ll Be Doing

  • Learn how to win and manage client relationships
  • Source and engage top SAP talent across EU & US markets
  • Manage the full recruitment lifecycle: BD, candidate sourcing, negotiation, and placement
  • Build your own market, network, and personal brand
  • Work towards clear targets and progression milestones

What We’re Looking For

  • Passion for learning and self-development
  • Strong work ethic and a “can-do” attitude
  • Highly motivated, competitive, and target-driven
  • Confidence to take initiative and step outside your comfort zone
  • Sales or customer-facing experience (retail, hospitality, sport, etc.)
  • Strong communication skills

Why Conexus?

  • Structured training and ongoing coaching
  • Clear, fast-track career progression
  • Flexible / remote working options
  • High-performance, ambitious culture
  • Opportunity to work with global brands

If you’re driven, competitive and want to build a serious career in recruitment, apply now and start your journey with Conexus.

Business Development Executive
Yolk Recruitment
Cardiff
Fully remote
Junior - Mid
£35,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Business Development Executive Remote
Salary up to 35k

Yolk Recruitment are working on behalf of an SSIP Health & Safety Certification provider. This is an exciting opportunity for a driven and proactive Business Development Executive to join a growing business.

This role is focused on outbound, proactive B2B sales-generating new business opportunities, engaging prospects, and booking high-quality demos. It is an ideal position for a target-driven individual who thrives in a remote, phone-based environment and is motivated by achieving measurable results. This is a fully remote role, with occasional attendance at networking events throughout the year.

Responsibilities

Outbound Sales & Lead Generation

  • Proactively identifying and engaging prospective B2B clients via telephone, email, and digital channels.
  • Building and managing a consistent pipeline of qualified leads.
  • Researching target businesses and key decision-makers to tailor outreach effectively.

Pipeline and Lifecycle Management

  • Supporting the handling of adhoc inbound telephone and email sales enquiries.
  • Following up historical, incomplete, and expired clients .

Partnerships

  • Identifying and prioritising strategic and affinity partners.
  • Researching through internet, email, and telephone the target contacts at prospective partners.
  • Initiating high-volume outbound calls to introduce the company’s services.
  • Engaging partners with the PQS proposition.
  • Qualifying prospects and identifying their needs and pain points.
  • Booking high-quality appointments and product demonstrations for the wider team.

Market & Relationship Development

  • Staying informed on industry trends and competitor activity.
  • Representing the company at occasional networking events and industry meetups.
  • Building strong relationships with prospective clients to support long-term business growth.

Data & Reporting

  • Working towards and exceeding individual KPIs and targets.
  • Maintaining accurate records of all interactions within the CRM system.
  • Tracking client portal usage (renewals, changes in company contacts, email delivery)
  • Implement internal reporting mechanisms.
  • Attend and participate in team meetings.

Required Skills

  • Proven experience in a B2B sales, business development, or lead generation role.
  • Confident and professional telephone manner with strong objection-handling skills.
  • Highly self-motivated and comfortable working in a fully remote environment.
  • Excellent communication and interpersonal skills.
  • Strong organisational skills with the ability to manage a high-volume sales pipeline.
  • Target-driven mindset with a focus on achieving and exceeding KPIs.
  • Willingness to attend occasional networking events throughout the year.

Benefits

  • Basic salary - up to 35k
  • Fully remote working
  • Commission structure to be discussed
  • Career progression within a growing organisation
Business Development Manager
William Henry Associates
Multiple locations
Hybrid
Mid - Senior
£40,000 - £45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Our client is an established and growing provider of waste management and recycling solutions. Due to continued expansion, they are now seeking a driven and experienced Business Development Manager to join their team. This is an excellent opportunity for a motivated sales professional to take ownership of a territory and play a key role in driving new business growth within a well-respected organisation.

As the Business Development Manager, you will be responsible for generating new business opportunities and selling a comprehensive range of waste management and recycling services to commercial clients.

You will work with businesses across a variety of sectors, offering tailored, value-led solutions rather than competing on price alone. This is a field-based role suited to someone who thrives on autonomy, relationship-building, and closing deals.

Key Responsibilities:

  • Identify and secure new business opportunities within your designated area
  • Sell a full range of services, including:
    • Commercial waste collections
    • Recycling services
    • Total waste management solutions
  • Build and maintain strong client relationships
  • Deliver consultative, bespoke solutions based on customer needs
  • Negotiate contracts within defined margins
  • Manage your pipeline effectively

The Candidate:

  • You must have field sales experience from within the Waste Management Industry
  • Strong time management skills and the ability to work independently
  • A proactive mindset and willingness to take initiative
  • The ability to negotiate and sell on value, not just price
  • Excellent written and verbal communication skills
Car Sales Manager
Perfect Placement
Penarth
In office
Senior - Leader
£40,000 - £60,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Exciting Career Opportunity for a New Car Sales Manager in Newport

Are you an experienced sales leader with a passion for the automotive industry? Our client, a reputable multi-franchise approved car dealership in Newport, is seeking a highly motivated and dedicated New Car Sales Manager to join their team. This role offers a competitive salary package, uncapped earning potential, and excellent career development prospects, all within a well-established dealership group across Southwest England and South Wales.
Benefits:

  • Starting basic salary of 40,000 per annum, negotiable depending on experience
  • Uncapped, realistic on-target earnings exceeding 60,000 annually
  • Personal company car
  • 30 days holiday entitlement, plus holiday pay for bank holidays worked
  • Full manufacturer-accredited training and ongoing development programmes
  • Access to workplace pension scheme
  • Staff purchase discounts and additional staff benefits
  • Long-term career progression within a large, reputable dealership group
  • Average 5-day working week with no Sunday work required, except during March and September
  • Working hours from 8:30am to 6:00pm Monday to Friday, with a half-day Saturday (8:30am to 5:00pm) and one late shift per week

Duties of a Car Sales Manager:

  • Lead, coach, and motivate a team of three New Car Sales Executives to achieve individual and team sales targets
  • Drive customer satisfaction by ensuring excellent service standards and advocating customer feedback
  • Develop and implement engaging sales campaigns and events to optimise commercial outcomes
  • Stay informed of market trends and customer needs to formulate effective sales strategies
  • Collaborate across departments to ensure accurate management of customer data
  • Lead by example to foster a high-performance sales environment and uphold brand values
  • Maintain current and valid UK driving licence with minimal points

Requirements:

  • Proven sales management experience within a franchise-approved automotive dealership
  • Preferably experienced in a busy, high-volume brand or dealership environment
  • Strong F&I background is desirable
  • Stable employment history demonstrating success in sales leadership roles
  • Car Sales Managers should lead from the front with a focus on customer satisfaction and team performance
  • Excellent communication and organisational skills
  • A proactive attitude and hands-on approach to management
  • Valid UK driving licence with minimal points

This is a fantastic opportunity for a motivated, results-driven New Car Sales Manager to join a respected dealership and make a significant impact on their business. If you possess the necessary experience and are looking for a rewarding career move, we encourage you to apply.

Contact Harry Thaxton-Woodcock, Automotive Recruitment Specialist at Perfect Placement covering Newport and South Wales, today to discover more about this fantastic Car Sales Manager opportunity.

Sales and Business Development Executive
Astutis
Cardiff
Hybrid
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Location: Hybrid role, based from our Cardiff office CF15 7QZ
Salary: Up to £30,000 basic salary + Up to £7,500 commission!
Contract Type: Permanent, Full Time
What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources

Why Do We Want You

Astutis, part of Wilmington Plc, is a well-established and highly regarded name within the Health, Safety and Environmental sector, trusted by thousands of learners and organisations.

We re looking for someone early in the B2B sales career who is ready to take the next step and build real expertise in a professional, supportive environment.

If you have gained some experience in outreach, lead generation or phone-based sales and you re ambitious and hungry to develop into a high-performing, high-reward B2B sales role this role is designed specifically for you!

You won t be thrown into cold calling or left to figure things out alone. You ll be working with warm leads, existing customers, and an established brand that buyers already trust.

This role is perfect for someone who wants to grow quickly, earn big and develop strong commercial skills, building a long-term career within a respected organisation!

Please note: To complete your application, you will be redirected to Wilmington Plc s career site.

At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply !

Job Purpose, Tasks and Responsibilities

You will be responsible for:

This role focuses on generating new business opportunities from Astutis warm client base and inbound enquiries.

You ll work from an established database rather than cold-calling from scratch, and you ll receive full training on our systems and sales tools, including Account Based Marketing platforms. Your success will be measured on lead-generation activity, not on closing deals or revenue targets.

As our Sales and Business Development Executive, you will:

• Work with Key Account Managers to engage new potential buyers within key accounts.
• Secure new business meetings for Client Solutions Managers and Key Account Managers.
• Assist the Finance team by capturing invoicing master data.
• Liaise with Marketing to support and promote campaigns.
• Develop strong product and sector-specific knowledge to accurately advise customers.
• Collaborate with the wider team to maximise revenue generation opportunities.

What s the Best Thing About This Role

You ll be growing your sales career inside a respected, well-known organisation where buyers already trust the brand. You re working with warm leads, inbound enquiries and existing customers rather than cold prospects.

You ll receive structured training, hands-on support, and exposure to modern B2B sales tools and techniques, giving you the skills and confidence to progress quickly.

And because you re helping organisations improve safety and wellbeing at work, the role combines strong commercial development with work that genuinely makes a difference.

What s the Most Challenging Thing About This Role

To succeed, you ll need to be confident speaking with customers, resilient when managing multiple outreach activities, and proactive in keeping a strong flow of leads moving through the pipeline. It s a fast-paced, target-driven environment where momentum matters but for the right person, that challenge is exactly what accelerates your learning and career growth.

What We re Looking For

To be successful in this role, you must have / be:

• Previous experience (6 12 months) within a similar sales role, ideally within B2B.
• Confident and able to communicate effectively and competently at all levels.
• Enthusiastic and driven, with a proactive approach to work.
• Ambitious, with a desire to grow within our Sales organisation.
• Competent using relevant systems, including IT platforms, CRM and LMS systems.

We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment.

About us

Astutis Ltd is a leading provider of Health, Safety and Environmental training and consultancy solutions.

As part of Wilmington plc, we combine technical expertise with digital innovation to deliver exceptional learning experiences and customer outcomes. Our mission is to empower organisations and individuals worldwide to create safer, smarter and more sustainable workplaces.

Join us and do Work That Means Something

At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape.

When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities.

Whether you’re just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning.

Join us and make a real difference. Click on APPLY today!

Contact Centre Agent - Uncapped Commission (Merthyr Tydfil County Borough)
EE
Merthyr Tydfil
In office
Junior
£26,116 - £26,738
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Full time : Permanent

Address: EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil. CF48 1DH

What’s in it for you

• Competitive Salary: Starting at £26,116, rising to £26,738 after 8 months, plus an uncapped monthly commission scheme

• Online GP: Access to a private GP 24/7 for you and your immediate family

• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off

• Family Leave: Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year.

• Huge Discounts: Save on EE & BT products, including mobile and broadband.

• Career Development: Ongoing support to help you grow your skills and develop

• Volunteering Days: Paid time off to give back to your local community.

About the role

If you’re someone who puts customers at the heart of every decision, understanding their needs, and helping them find the right solution, then this could be the perfect role for you.

This is a fast-paced, rewarding role where your communication skills, ability to adapt, drive and determination will help you succeed – and where your results are recognised and rewarded.

At EE, we’re harnessing the power of technology to bring people together and make life better. Join our Merthyr Sales Team, and you’ll be right at the heart of it –  speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. From the latest mobile tech to smart home solutions and insurance protection, every call is an opportunity to make a genuine difference.

You’ll use your energy and ambition from similar roles where you’ve thrived, met goals, achieved targets, influenced others, or provided great service and you’ll already have the transferrable skills to shine here. You’ll take responsibility for delivering results and collaborate with your team to share ideas and celebrate success. We’ll give you all the training, tools, and support you need to build your confidence and achieve your targets.

We understand that life doesn’t always follow a set schedule, so we help our people work flexibly – for example, allowing you to plan your own breaks or bank time off to make sure you don’t miss the moments that matter most.

Bring your energy, curiosity, and ambition –  and we’ll match it with opportunity. Join us at EE and turn your potential into performance.

This a regulated role and is subject to a bankruptcy check in addition to our regular pre employment checks.

Page 1 of 3