• Mandatory skills: TypeScript, React, Redux, AgGrid, Tailwind
• Prefrerred Tech skills: Vite and Vitest, C#, MS SQL
• Banking Industry Esssential
• Soft skills: good team player, able to support/train juniors

We’re looking for a passionate Senior React Developer to lead the evolution of our UI platform, ensuring we build scalable, high-performance, Real Time, and maintainable Front End solutions. You’ll oversee development direction, collaborate with Back End teams proving APIs, and work closely with end-users to deliver exceptional experiences.

The role is in RISK XVA Front Office - Experience of Investment banking ESSENTIAL. XVA risk is desirable

This role is perfect for someone who thrives in a collaborative, agile environment, loves clean code and refactoring, and enjoys mentoring while staying hands-on with modern Front End technologies.

Tech Stack

Front: JavaScript, TypeScript, React, Redux Toolkit, AgGrid, SignalR, HTML 5, CSS, Tailwind CSS, NodeJS, Vite, Vitest, SSO, JWT, AUTH, MSW, IIS DevOps: GIT (Bitbucket), TeamCity, PowerShell Back: MS SQL

Nice to haves:

Back End skills: C#, .NET, Windows Services, ClickHouse, ASP .NET Web API, asynchronous message-driven communication, ORM libraries

Functional skills: Experience with Risk, XVA or Liquidity systems

Competencies:

Deep understanding with multiple significant projects on Web applications Deep understanding and experience of Object-Oriented Programming, patterns, and principles.

Deep understanding and experience of service-oriented architectures.

Deep understanding and experience of MS SQL.

Demonstrable experience with DevOps tools.

Ability to work independently and collaboratively in a team.

Excellent communication, analytical and organisational skills.

Attention to detail is essential especially when under pressure and time constraints.

Proactive and flexible approach to dealing with challenges.

Highly motivated to work directly for a Front Office IT team.

Acts with integrity and discipline.

Inside IR35; Partly Remote

Adlam Consulting operates as an Employment Agency & an Employment Business Applicants must be eligible to work in the specified location

We are seeking a Content Designer to support the delivery of user-centred digital services across a major healthcare programme. Working within multidisciplinary teams, you will design, create, and optimise content that enables patients, clinicians, and operational staff to easily understand and interact with NHS digital services.

This role requires a strong understanding of service design, accessibility, and GOV.UK/NHS content standards, ensuring content is clear, inclusive, and aligned to user needs.

Key Responsibilities

• Design and produce clear, accessible, and user-focused content for NHS digital services, including patient-facing platforms and internal operational tools.
• Apply content design principles to simplify complex healthcare information into understandable digital journeys.
• Collaborate with service designers, user researchers, product managers, and developers within agile delivery teams.
• Ensure content meets NHS digital service standards, accessibility regulations (WCAG), and plain English guidelines.
• Conduct content audits, gap analysis, and content mapping across services and digital journeys.
• Use user research insights, analytics, and feedback to continuously improve content performance and usability.
• Contribute to content governance frameworks, style guides, and design systems.
• Support the development of consistent messaging across multiple NHS platforms and services.

Skills & Experience

• Demonstrable experience as a Content Designer within government, healthcare, or large public sector programmes.
• Strong understanding of GOV.UK/NHS style guides and digital service standards.
• Experience designing content for complex digital services and user journeys.
• Knowledge of accessibility standards (WCAG 2.1+) and inclusive content design.
• Experience working within Agile delivery teams alongside design, product, and engineering functions.
• Ability to translate complex policy or technical information into clear, user-focused content.
• Experience using content management systems, design tools, and collaborative documentation platforms.

Swindon Area - Hybrid - 3 days onsite per week

5 Month Contract

Inside IR35

Lorien is currently recruiting for a Product & Experience Designer to join on a 3 month initial contract, inside IR35.

As a Product & Experience Designer, you’ll take ownership of digital design strategies across a variety of interactive user experiences for physical products, playing a key role in advancing my client’s global vision.

Some of your responsibilities will include:

• Support the vision for innovative physical products, aligning with senior functional leads
• Defining new and improved ways of creating a seamless connection between our website, app and our physical space, with relevant digital touch points
• Drive the design vision for new digital interactive experiences using emerging technologies (AI, XR)
• Develop frameworks and methods for exploring future digital experience opportunities for physical products

The skills required in order to be successful in the position you will bring UX design experience, including owning the design and development of end-to-end journeys and:

• You are comfortable working on complex projects or features
• You are an expert in UX, human-centred design for physical products as this role is not working on mobile or web applications (mandatory experience)
• Your excellent communication and storytelling skills help you align with stakeholders, and your collaborative mindset enables you to contribute meaningfully to fast-paced projects.

Should this position be of interest please submit your CV and I will be in contact as required.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Job title: Senior Service Designer - AI Innovation Lab
Location: Bristol Harbourside (2 days per week onsite including Wednesdays)
Contract: 6 months Initial (Potential Extension)
Rate: Circa £600 per day
Working pattern: Full time

This team is exploring how Agentic AI and Conversational AI can improve the customer journey - from onboarding new customers to enhancing everyday banking experiences such as payments, account management, and digital interactions.

The team is reimagining the end-to-end banking experience using AI, focusing on:

• Improving customer onboarding journeys
• Enhancing how customers interact with banking products
• Reducing customer drop-off points
• Increasing conversion and engagement
• Designing intelligent AI-driven digital experiences

The work will span mobile-first experiences as well as web/desktop platforms.

Key Skills & Experience

• Proven experience in Service Design
• Experience with Figma is essential
• Experience working AI-driven Digital projects is essential
• Strong background in customer journey mapping and service blueprinting
• Experience working in cross-functional design teams
• Strong stakeholder management and communication skills
• Ability to work as a self-starter in a new or evolving team environment

Key Responsibilities

• Design end-to-end service experiences across AI-driven digital banking journeys
• Create customer journey maps and service blueprints
• Identify service gaps and opportunities to improve user experience
• Collaborate with UX, UI, Content Designers, and Researchers
• Engage with stakeholders across product, engineering, and business teams
• Help define new processes and ways of working within a newly formed innovation team
• Contribute to the design of AI-powered customer experiences

What We’re Looking For:
We want someone who is passionate about service design and is eager to bring innovative solutions to life. If you have a keen eye for detail and a knack for understanding customer needs, this role is for you!

Join us and help transform the banking landscape with your creativity and expertise. Your ideas could lead to smarter, more engaging banking experiences for customers everywhere!

Ready to Take the Leap?
If you are excited about this opportunity and believe you are the right fit for the role, don’t hesitate! Apply now to be part of this exhilarating journey in the AI Innovation Lab and make a real difference in the world of banking!

Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Embrace this opportunity to thrive in a vibrant, innovative space where your skills will shine! We can’t wait to see how you can help us revolutionise banking for the future!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job title: Senior Service Designer - AI Innovation Lab
Location: Bristol Harbourside (2 days per week onsite including Wednesdays)
Contract: 6 Months Initial (Potential Extension)
Rate: Circa 600 per day
Working pattern: Full time

This team is exploring how Agentic AI and Conversational AI can improve the customer journey - from onboarding new customers to enhancing everyday banking experiences such as payments, account management, and digital interactions.

The team is reimagining the end-to-end banking experience using AI, focusing on:

• Improving customer onboarding journeys
• Enhancing how customers interact with banking products
• Reducing customer drop-off points
• Increasing conversion and engagement
• Designing intelligent AI-driven digital experiences

The work will span mobile-first experiences as well as web/desktop platforms.

Key Skills & Experience

• Proven experience in Service Design
• Experience with Figma is essential
• Experience working AI-driven Digital projects is essential
• Strong background in customer journey mapping and service blueprinting
• Experience working in cross-functional design teams
• Strong stakeholder management and communication skills
• Ability to work as a self-starter in a new or evolving team environment

Key Responsibilities

• Design end-to-end service experiences across AI-driven digital banking journeys
• Create customer journey maps and service blueprints
• Identify service gaps and opportunities to improve user experience
• Collaborate with UX, UI, Content Designers, and Researchers
• Engage with stakeholders across product, engineering, and business teams
• Help define new processes and ways of working within a newly formed innovation team
• Contribute to the design of AI-powered customer experiences

What We’re Looking For:
We want someone who is passionate about service design and is eager to bring innovative solutions to life. If you have a keen eye for detail and a knack for understanding customer needs, this role is for you!

Join us and help transform the banking landscape with your creativity and expertise. Your ideas could lead to smarter, more engaging banking experiences for customers everywhere!

Ready to Take the Leap?
If you are excited about this opportunity and believe you are the right fit for the role, don’t hesitate! Apply now to be part of this exhilarating journey in the AI Innovation Lab and make a real difference in the world of banking!

Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Embrace this opportunity to thrive in a vibrant, innovative space where your skills will shine! We can’t wait to see how you can help us revolutionise banking for the future!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We are recruiting for a Content Operations Specialist to join a fast-paced digital marketing environment, supporting enterprise-level web platforms. This role is ideal for a detail-oriented Content Manager with strong CMS experience and a passion for web usability and digital publishing.

Key Responsibilities

• Manage and publish high-quality website content using a CMS
• Edit, proofread and optimise web pages for usability and performance
• Deploy approved content following established publishing standards and style guides
• Oversee web content updates across digital platforms
• Perform quality assurance checks on published content
• Document SOPs, process improvements and operational best practice
• Coordinate with marketing teams and external agencies on campaign and content requirements

Skills & Experience

• Proven experience as a Content Manager, Web Content Executive or similar
• Strong hands-on experience with Content Management Systems (CMS)
• Experience using Optimizely (or similar enterprise CMS platforms)
• Web editing and browser testing experience
• Content proof-reading and quality assurance skills
• Basic knowledge of HTML, CSS and JavaScript (desirable)
• Familiarity with Adobe Photoshop and UX/UI principles (advantageous)
• Project management experience
• Strong written and verbal English communication skills

This is an excellent opportunity to join a structured, process-driven content operations team where quality, governance and digital performance are key priorities.

Apply today to discuss further.

Service Designer - Contract (Inside IR35) - £450/day

We are looking for an experienced Service Designer to join an existing delivery team supporting HMRC. The role will focus on reviewing and improving an existing Contact Centre as a Service (CCaaS) process, ensuring the service design is validated and aligned with user and operational needs.

Contract Details

• Rate: £450 per day
• IR35: Inside IR35
• Start: ASAP
• End Date: End of June 2026
• Location: Remote

Key Responsibilities

• Produce and refine service design blueprints for an existing contact centre service.
• Validate current Contact Centre as a Service (CCaaS) processes and identify improvement opportunities.
• Work within an existing multidisciplinary team, replacing the current Service Designer.
• Map end-to-end services, including user journeys, operational processes, and supporting systems.
• Facilitate workshops and collaborate with stakeholders across delivery, operations, and technology.
• Ensure service design aligns with government digital standards and best practices.

Key Skills & Experience

• Strong experience in Service Design within large public sector or complex organisations.
• Proven ability to create service blueprints, journey maps, and operational models.
• Experience working with contact centre/CCaaS services.
• Familiarity with Government Digital Service (GDS) standards is highly desirable.
• Excellent stakeholder management and facilitation skills.

One of our government clients is looking for an experienced Senior Service Designer to join them for a 6 month contract. They are offering £487 per day INSIDE IR35.

Our client is based near Milton Keynes - commutable from Northampton, East Midlands, Bedford, Luton or Central London. They are offering hybrid working, with 3 days per week onsite.

This role is working in a Security Cleared environment. You will need to be SC or DV (developed vetting) cleared or eligible to undertake SC or DV Security Clearance.

As the Senior Service Designer, you will contribute to the development of service designs, standards and guiding teams and stakeholders to deliver secure, scalable, and supportable services that meet user and business needs.

Skills and Experience Required:

• Holds professional level certifications such as ITIL (Foundation or higher), BCS Certificate in Service Design, ISO/IEC 20000 Practitioner (Service Management Standard), Service Integration and Management (SIAM), Lean Six Sigma, TOGAF, AgilePM, or equivalent experience
• Translate business, user, and operational requirements into coherent, efficient, and cost-effective service designs. Creating end to end Service Design Packages (SDPs).
• Understand Agile and user-centred design approaches, and how they integrate with service delivery.
• Experience leading and line managing Service Designers, providing direction, coaching, and professional development to build capability and excellence across functions.
• Track record of engaging with stakeholders and governance forums to provide clear, evidence-based service advice.
• Experience designing secure or air-gapped platforms within the government sector.
• Knowledge of NCSC, GDS, and UK government security frameworks, including Secure by Design, Cloud Security Principles, Government Functional Standards, and the Technology Code of Practice.
• Demonstrate in-depth understanding of service design principles, IT service management frameworks (eg ITIL), and end-to-end service life cycle management.
• Understand enterprise and technical architecture concepts, ensuring service designs align with strategic and operational objectives.
• Lead co-design workshops and apply human-centred design methods to solve strategic problems.
• Awareness of accessibility, inclusion, and usability standards within digital and operational service design.
• Experience of designing for government security classification OFFICIAL and above. (Desirable)
• Awareness of AI technologies to enable operational efficiency and data-driven decisions. (Desirable)

If you think you’d be a good fit for this role, please apply here. We look forward to hearing from you!

UX Designer (Contract)

Duration: 6 Months (Possibility for extension)

Location: Bristol Harborside/Hybrid (2 days per week on site)

Rate: A highly competitive Umbrella Day Rate is available for suitable candidates

Role Profile

We are seeking a talented UX Designer to be part of our dynamic team dedicated to reimagining customer onboarding experiences and enhancing in-app banking functionalities. If you have a passion for user-centered design and a knack for creating seamless digital experiences, we want to hear from you!

Key Responsibilities:

• Lead end-to-end UX design, encompassing research, interaction design, and some UI work.
• Collaborate with cross-functional teams to ensure cohesive design delivery across web and mobile platforms.
• Drive customer experience improvement initiatives, focusing on reducing drop-out rates and boosting conversion through innovative AI solutions.
• Help shape the design processes, stakeholder engagement methods, and overall design delivery structure within our new lab.

Skills & Experience:

• Strong UX Design Experience: Proven expertise in the UX design lifecycle, from initial research to final product delivery.
• Research Skills: Ability to conduct lightweight user research to inform design decisions.
• UI Design Capabilities: While not mandatory, UI design experience is a definite plus.
• Collaborative Mindset: Experience working in collaborative design teams, with a focus on open communication and teamwork.
• Stakeholder Engagement: Strong communication skills to effectively liaise with stakeholders and understand their needs.

Tools We Use:

• Figma: Our primary design tool.
• Adobe Suite: Experience is beneficial but not required.

Candidates will need to show evidence of the above in their CV in order to be considered.

If you feel you have the skills and experience and want to hear more about this role ‘apply now’ to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team.

We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Front-end Developer (Public Sector)

6 Month Contract - £575/day Inside IR35

Role Details

* Location: London, Bristol, or Manchester (flexible, most team in London) - minimum 2
days/week onsite at base
* Duration: 6 months | Rate: £575/day inside IR35
* Clearance: Active SC preferred (BPSS with SC eligibility minimum accepted)

Required experience:

* Owned frontend deliverables:
* Minimum 2 years: Frontend development experience
* Ruby and Python: Familiarity required, Python preference
* User-centered design focus: Essential approach

Collaboration & Working Style

* Team working: Comfortable collaborating with colleagues
* Independent & proactive: Able to hit ground running within first few weeks (support provided)
* Enthusiasm for learning: Eager to try new things
* Work with back-end developers and designers: Primary collaboration

Accessibility & Design

* WCAG: Knowledge of Web Content Accessibility Guidelines
* Figma experience: Prototyping software experience
* GDS Standards: Knowledge of GDS design systems desirable

Job Opportunity: Visual Designer / Product Designer (UX/UI)
Location: London (2 days onsite - Tuesday & Thursday)
Contract Type: Temporary (6 months)
Daily Rate: Circa 600/Day

Are you a passionate Visual Designer or Product Designer with a flair for creating outstanding user experiences? Our client, a leading organisation in the financial services sector, is seeking a talented individual to join their dynamic Devices Lab team. This is your chance to make a significant impact by redesigning their mobile banking app, enhancing everyday banking experiences for customers.

The Role
As a Visual Designer / Product Designer, you’ll collaborate with a talented team of designers, researchers, content specialists, and data analysts. Your focus will be on delivering high-quality, user-centred mobile experiences with some involvement in web/browser journeys.

What We’re Looking For:
To thrive in this role, you should possess the following:

• Proven Experience: A solid background in User Experience and Visual Design is essential.
• Mobile App Expertise: Demonstrated experience in mobile app design.
• Design Systems Knowledge: Comfortable working with established design systems and components.
• Figma Proficiency: Strong skills in Figma for creating high-fidelity mock-ups and prototypes.
• Experienced in : Produce wireframes, journey maps, and interactive prototypes.
• Human-centred Design: Deep understanding of human-centred design principles.
• Stakeholder Engagement: Excellent skills in engaging stakeholders and articulating design concepts.
• Research Interpretation: Ability to leverage quantitative and qualitative research insights to inform design decisions.
• Collaborative Mindset: A team player who thrives in a multi-disciplinary environment.
• Accessibility Advocate: Strong commitment to customer inclusivity and accessibility.

Your Responsibilities:
In this role, you will:

• Lead high-quality visual design across the mobile app.
• Produce wireframes, journey maps, and interactive prototypes.
• Work confidently within an established design system, while recommending improvements.
• Collaborate closely with UX, research teams, and key stakeholders.
• Iterate designs based on user testing and data insights.
• Craft a cohesive end-to-end user experience, balancing content and UI elements.
• Bring designs to life using prototyping tools like Figma, Sketch, InVision, and more.
• Advocate for customer needs, ensuring designs align with business objectives while prioritising user experience.

Why Join Us?

• Impact: Play a key role in enhancing the mobile banking experience for users.
• Collaboration: Work in a vibrant, multi-disciplinary team that values your input.
• Growth: Opportunity to develop your skills in a fast-paced financial services environment.

If you’re ready to take on this exciting challenge and make a difference in the world of financial services, we want to hear from you! Apply now and let’s create amazing user experiences together!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Title: Product Designer - Design System
Location: City of London, 2-3 days per week
Contract Type: Temporary (12 Months)

Salary: DOE
Working Pattern: Full Time

Are you ready to make a significant impact in the world of financial technology? Our client, a leading financial institution, is seeking a talented Product Designer - Design System to join their dynamic team in the heart of London. If you have a passion for design and a knack for creating user-friendly experiences, this could be the perfect opportunity for you!

About the Role:
As a Product Designer, you will play a crucial role in enhancing both consumer (B2C) and developer (B2B) experiences. You’ll be embedded in a design-led, cross-functional team, focusing on crafting consistent, scalable, and user-centric solutions across the payment ecosystem. Your expertise in design systems will help shape and evolve the standards that ensure outstanding experiences for customers and developers alike.

What You’ll Be Doing:

• Collaborate closely with engineers to refine design system components and patterns for B2C checkout flows and B2B developer platforms.
• Drive innovative design initiatives that enhance the journeys of both customers and developers.
• Champion the adoption of design systems, educating teams and stakeholders on best practices and updates.

About You:

• Proactive in stakeholder collaboration and comfortable navigating ambiguity.
• Exceptional attention to detail, especially with visual design principles such as composition, typography, and layout.
• Demonstrable expertise in user-centered design, with a track record in both consumer and developer-facing products.
• Proficient in Figma, with a solid understanding of HTML/CSS and advanced Figma features like Auto Layout and Components.
• A portfolio that highlights your contributions to design systems and showcases your work for B2C and B2B audiences.
• Proven ability to deliver products across both desktop and mobile platforms.
• A deep understanding of scalable, modular, and accessible designs that serve diverse user bases.
• Thrives in collaborative, fast-paced environments and works effectively with multidisciplinary teams.
• Open to giving and receiving constructive feedback to elevate team outcomes.
• Experience with experimentation and data-driven design decisions.
• At least 4 years of experience in digital product design, focusing on design systems and cross-platform solutions.

Nice to Have:

• Hands-on experience collaborating with developers to create robust design systems.
• A background in both design and development, or experience building websites and apps for diverse audiences.

How to Apply:
If you’re excited about creating impactful, scalable designs that transform experiences for both customers and developers, we’d love to hear from you! Please submit your CV, portfolio, and a cover letter detailing your relevant experience and enthusiasm for this opportunity.

Join us in shaping the future of financial technology! Apply today and be part of a passionate team dedicated to innovation and excellence.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Temporary Digital Learning Developer

Contract: Up to 12-month temporary
Day rate: £200 - £250
Location: Edinburgh (E12) - 3 days onsite, 2 days working from home
Hours: Mon-Fri, 9-5
Intevriew: 2 stages - 1 virtual, 1 F2F

Keywords: digital learning, micro-learning, e-learning, accessibility, agile development, interactive content, global team, educational technology, engagement, learning solutions

An exciting opportunity has arisen for a Digital Learning Developer to join a forward-thinking Operational Learning team based in Edinburgh. This role is perfect for someone who is passionate about transforming the way employees learn and develop, with a focus on delivering engaging, skills-based digital learning experiences. The successful candidate will play a pivotal part in shaping innovative micro-learning strategies that support business up-skilling and drive learner engagement across a global organisation. With access to cutting-edge tools and the chance to work alongside knowledgeable professionals, you will be empowered to create impactful content that truly makes a difference. Flexible working opportunities and a supportive environment ensure you can thrive while contributing to meaningful projects that enhance employee knowledge and performance.

• Be at the forefront of digital learning transformation, designing unique and interactive experiences that foster real skill development and engagement.
• Collaborate with a global network of experts in an inclusive, supportive team environment where your ideas are valued and your growth is encouraged.
• Enjoy flexible working opportunities and access to advanced educational technology as you help shape the future of operational learning.

What you’ll do:

As a Digital Learning Developer, you will immerse yourself in the creation of engaging digital content designed to elevate employee knowledge and job performance. Your day-to-day activities will involve collaborating closely with colleagues across different regions to deliver micro-learning modules that are both visually appealing and pedagogically sound. You will be responsible for ensuring all materials meet rigorous accessibility standards while also reflecting the latest trends in educational technology. By leveraging your expertise in tools such as Adobe Creative Suite, Articulate Storyline, Figma, Vyond, Centrical, Synthesia, SCORM compliance, and LMS platforms like Oracle, you will bring innovative ideas to life. Success in this role means not only producing high-quality digital assets but also fostering an inclusive learning culture where every employee feels supported on their development journey.

• Design and develop impactful digital learning solutions tailored to diverse audiences, ensuring each piece of content supports business upskilling objectives.
• Utilise agile development methodologies to create engaging e-learning courses, infographics, animations, simulations, assessments, microlearnings, and interactive learning games.
• Ensure all training materials adhere strictly to audio/visual technical specifications, brand guidelines, accessibility standards such as WCAG 2.1 A-AA, and industry best practices.
• Work collaboratively on multiple large-scale projects with stakeholders from various departments as part of a global Learning Development team.
• Produce high-quality digital learning assets consistently while maintaining project schedules and meeting agreed deadlines.
• Apply up-to-date knowledge of current trends in e-learning, including advancements in artificial intelligence usage within learning environments.
• Develop fully accessible digital solutions that cater to all learners, ensuring inclusivity is at the heart of every project delivered.
• Maintain strong communication with stakeholders to gather requirements, provide updates, and incorporate feedback into ongoing projects.
• Continuously improve personal expertise in educational technology, adult learning principles, and instructional design best practices through research and professional development.
• Support the implementation and integration of digital learning solutions within existing Learning Management Systems (LMS) platforms.

What you bring:

To excel as a Digital Learning Developer in this environment, your background should include substantial hands-on experience creating interactive digital content for corporate audiences using leading industry tools. Your approach should reflect a deep understanding of how adults learn best online-balancing creativity with adherence to technical specifications and accessibility requirements. You will bring an empathetic mindset that values inclusivity while demonstrating dependability through consistent delivery of high-quality work. Your collaborative spirit will shine as you connect with colleagues globally to share insights and co-operate on shared goals. Additionally, your enthusiasm for staying abreast of emerging technologies ensures your contributions remain fresh and relevant within an ever-evolving landscape.

• Demonstrated experience building digital learning solutions using a variety of authoring tools such as Adobe Creative Suite applications, Articulate Storyline, Figma, Vyond, Centrical, Synthesia, SCORM compliance tools, and Microsoft Office suite.
• Proven ability to design engaging e-learning interventions that go beyond traditional page-turners by incorporating interactivity and multimedia elements.
• Comprehensive understanding of accessibility standards including WCAG 2.1 levels A-AA requirements with hands-on experience developing fully accessible digital content.
• Up-to-date knowledge of current trends in e-learning technology with particular awareness of advancements in artificial intelligence for education.
• Experience working within agile development frameworks to deliver projects efficiently while adapting quickly to changing priorities or stakeholder needs.
• Strong interpersonal skills enabling effective collaboration with global teams and stakeholders from diverse backgrounds.
• Excellent organisational abilities allowing you to manage multiple large-scale projects simultaneously without compromising quality or deadlines.
• Commitment to continuous professional development in educational technology, adult learning theory, and instructional design best practices.
• Ability to communicate complex concepts clearly both verbally and in writing when liaising with stakeholders or presenting new ideas.

What sets this company apart:

This organisation stands out for its commitment to radically transforming operational learning by prioritising proactive skills-based strategies that empower employees at every level. The team fosters an inclusive culture where sharing knowledge is celebrated and everyone’s input is valued-creating an environment where you can grow professionally while making a tangible impact on others’ careers. With access to state-of-the-art tools and resources plus opportunities for ongoing training and development, you’ll find yourself supported by considerate leadership who genuinely care about your success. Flexible working arrangements further enhance work-life balance so you can perform at your best while enjoying personal wellbeing. If you’re looking for a place where innovation meets compassion-and where your efforts directly contribute to collective achievement-this is the ideal setting for your next career move.

What’s next:

If you are ready to make a meaningful difference by shaping the future of digital learning within a supportive global team, this is your moment! Apply today by clicking on the link - take the next step towards an inspiring new chapter in your career.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

• Senior Front-End Developer (Creative Technologist)
• 6-month contract (initially)
• Market Rates
• Inside IR35
• Remote Working (plus x1 day per week in central London)

The Opportunity

Our client is seeking a Senior Creative Technologist / Senior Front-End Developer to play a pivotal role in shaping the future of the Client Design Practice for a $bn US tech platform and influence the delivery of globally recognised digital experiences,

Joining a forward-thinking organisation at the intersection of design, technology and innovation, where you will help define how advanced prototypes and production-ready digital platforms are conceived, engineered and delivered, while working within a highly creative and technically ambitious environment.

You will be consulting alongside the Technology Director, Lead Visual Designer and an established Offshore Development team to ensure creative ideas are not only technically achievable but executed to an exceptional standard.

You will operate as a senior technical voice within the business, translating conceptual ideas into high-performance digital experiences while influencing architectural and technology decisions across a range of complex projects.

NB: This role is remote-first, with collaborative in-person sessions in the central London office one day per week.

Skills and Experience

Essential

• A proven pedigree with a minimum of 7 years professional front-end development experience, including senior or leadership responsibilities
• Expert knowledge of JavaScript, TypeScript, React and modern build pipelines
• Experienced in delivering technically complex prototypes and digital products with a strong background in creative technology and interactive digital experience development
• Advanced experience with animation frameworks such as GSAP, Lottie or Framer Motion, with experience integrating APIs, headless CMS platforms and cloud-based architectures
• Demonstrated experience collaborating across global and cross-functional teams, possessing strong communication skills with ability to engage both technical and creative stakeholders

Desirable

• Experience with web-based 3D technologies including Three.js, WebGL or shader development
• Exposure to AI or machine-learning driven creative workflows
• Previous experience within digital agencies, creative studios or innovation environments

Applications:

Please contact Edward here at ISR Recruitment to learn more about our client and how they are leading the way in developing the next generation of technology solutions within their sector through innovation and transformational technology?

Are you a senior Service Designer with experience working within the Public Sector? If so, I have an exciting opportunity for you within the public sector. I am working with a firm who are looking to bring on a Senior Service Designer on a contract basis, the role would run until the end of October initially (around 7/8 months) and would be inside IR35 with a rate of between 600- 700 p/d. This be would hybrid with 1 day a week on site and can work out of their London, Cardiff or Glasgow Offices

Requirements

• Professional experience in service design (lead criteria)

• Professional experience of working with Interaction Design, Content Design and User Research (lead criteria)

• Demonstrable experience designing systems for use across multiple services, and identifying the simplest of a variety of approaches

• Ability to make and justify decisions characterised by high levels of risk, impact and complexity

• Ability to prioritise and mitigate design constraints

• Experience working as a service designer in public sector

• Experience working to the GDS service standard and undertaking service assessments

• Senior Front-End Developer (Creative Technologist)
• 6-month contract (initially)
• Market Rates
• Inside IR35
• Remote Working (+ x1 day per week in central London)

The Opportunity

Our client is seeking a Senior Creative Technologist / Senior Front-End Developer to play a pivotal role in shaping the future of their digital experience delivery.

Joining a forward-thinking organisation at the intersection of design, technology and innovation, where you will help define how advanced prototypes and production-ready digital platforms are conceived, engineered and delivered.

You will be consulting alongside the Technology Director, Lead Visual Designer and an established Offshore Development team to ensure creative ideas are not only technically achievable but executed to an exceptional standard.

The successful candidate will bring experience partnering with leading, high profile, global brands providing creative technology consultancy that aligns creative ambition with technical feasibility across multidisciplinary creative and development teams.

The Role:

This is an opportunity to influence the delivery of globally recognised digital experiences while working within a highly creative and technically ambitious environment where you will have genuine input into technology direction, innovation strategy and creative execution.

You will operate as a senior technical voice within the business, translating conceptual ideas into high-performance digital experiences while influencing architectural and technology decisions across a range of complex projects.

NB: This role is remote-first, with collaborative in-person sessions in the central London office one day per week.*

Skills and Experience

Essential

• Minimum of 7 years professional front-end development experience, including senior or leadership responsibility
• Expert knowledge of JavaScript, TypeScript, React and modern build pipelines
• Proven experience delivering technically complex prototypes and digital products with a strong background in creative technology and interactive digital experience development
• Advanced experience with animation frameworks such as GSAP, Lottie or Framer Motion, with experience integrating APIs, headless CMS platforms and cloud-based architectures
• Demonstrated experience collaborating across global and cross-functional teams, possessing strong communication skills with ability to engage both technical and creative stakeholders

Desirable

• Experience with web-based 3D technologies including Three.js, WebGL or shader development
• Exposure to AI or machine-learning driven creative workflows
• Previous experience within digital agencies, creative studios or innovation environments

Role and Responsibilities:

Creative Technology Leadership

• Lead development of high-fidelity prototypes, proof-of-concepts and immersive digital experiences
• Drive adoption and exploration of emerging technologies including AI-driven creative tooling, WebGL, WebAR, immersive web and creative coding techniques
• Translate conceptual and design-led thinking into scalable technical solutions
• Provide technical insight to creative and strategic stakeholders on feasibility, innovation opportunities and implementation approaches

Senior Front-End Engineering

• Own the front-end architecture and delivery across complex digital builds
• Develop sophisticated, high-performance interfaces using React, TypeScript, and modern front-end tooling
• Contribute to the evolution of component libraries and internal design systems
• Deliver best-in-class animation, interaction, accessibility and performance optimisation

Cross-Disciplinary Collaboration

• Partner closely with design leadership to deliver visually exceptional, pixel-perfect user experiences
• Support technical discovery, scoping workshops and stakeholder presentations
• Mentor developers and promote knowledge sharing across distributed teams

Innovation and Standards

• Evaluate and introduce emerging frameworks, tools and methodologies
• Champion best practice across performance, testing, accessibility and development workflows
• Contribute to long-term creative technology strategy and capability development

Applications:

Please contact Edward here at ISR Recruitment regarding this newly created contract role working as a Senior Front End Developer (Creative Technology) on an Inside IR35 basis; as well as learning more about our client and how they are leading the way in developing the next generation of technology solutions within their sector through innovation and transformational technology?

UX Designer (Contract)

Duration: 6 Months (Possibility for extension)

Location: London/Hybrid (2 days per week on site)

Rate: A highly competitive Umbrella Day Rate is available for suitable candidates

Role Profile

As an Interaction Designer, you will play a pivotal role in our mission to improve customer acquisition and optimize onboarding journeys. You will work closely with a Content Designer and a Design Researcher, collaborating daily with Product Owners and Engineers to shape solutions that meet user needs and business goals.

Key Responsibilities:

• Collaborate with cross-functional teams to design and enhance user interactions for our public website and mobile platforms.
• Focus on improving the onboarding experience for new customers, ensuring a streamlined and engaging process.
• Optimize existing onboarding journeys, addressing pain points and enhancing user satisfaction.
• Utilize a design library to create and maintain screens, ensuring consistency and quality across all digital touchpoints.
• Partner with team members to field questions and collaboratively develop design solutions.

Skills & Experience:

• Proven experience as an Interaction Designer, particularly in the banking or financial services industry.
• A strong portfolio showcasing your design work, especially in mobile-first environments.
• Experience working with a design library and maintaining screens that adhere to brand and usability standards.
• Excellent collaboration and communication skills, with the ability to work effectively in a team-oriented environment.
• A user-centered approach to design, with a keen understanding of user needs and behaviors.

Candidates will need to show evidence of the above in their CV in order to be considered.

If you feel you have the skills and experience and want to hear more about this role ‘apply now’ to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team.

We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Service Designers - Government Contract Opportunity (GDS Experience Required)
Sector: Government
IR35 Status: Inside IR35
Location: Fully Remote
Contract Length: Initially until end of March
Extension: Likely 3-month rolling extension thereafter
400- 450pd (Inside IR35)

We are currently seeking experienced Service Designers to join a high-profile Government programme, supporting large-scale public service transformation initiatives.

Role Overview
As a Service Designer, you will play a key role in shaping and improving end-to-end services, ensuring they are user-centred, accessible, and aligned with Government Digital Service (GDS) standards and service assessments. You will work within multidisciplinary agile teams to design and deliver services that meet user needs and government best practice.

Ideal Candidate

• Strong experience in Service Design within complex environments
• Proven experience working to GDS standards and preparing for GDS service assessments
• Deep understanding of user-centred design principles
• Experience within central government or wider public sector (highly desirable)
• Comfortable working in multidisciplinary agile teams

Role Title: Service Designer Duration: 6 month contract Location: Telford, Hybrid 2 days per week onsite Rate: up to 483 p/d Umbrella inside IR35 Role purpose / summary One Login are looking to accelerate all phases of Delivery Work and need a strong Service Designer to support and drive this request. Responsibilities will also include being a Lead Service Designer and working closely with the other Service Designers in One Login, providing guidance and support. Activities will include Research users and journeys, understand business needs, explore the current service, identify constraints, review dependencies are work closely with stakeholders. We are looking for clear problem statements, refined scope, assumptions, documented user needs, options on how to address problems and support to feed into an end of discovery report. We're looking for people who challenge the status quo and are constantly looking to shape their working environment to make it an exciting, fun and interesting place to work. Keeping things fresh is something we encourage in our working practices, but the culture of continuous improvement is equally as important in our technical approach to building and delivering modern digital services. As a valued team member, your knowledge and experiences will be used to help the team deliver successfully. Service Designer role (or experienced Interaction Designer) to create user journey maps and service blueprints and visualises the problem space and opportunities. Working with the One Login programme on supporting the overall Design changes needed within the many phases of One Login work that we must deliver over the next few years. Helping shaping delivery for the team, working closely with UX & Build teams, improving the team's ways of working and providing output to feed into the stakeholder updates / reports. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Rate: 460
Clearance Required: BPSS
Duration: 3 months
Telford with 2 days/week in office

Digital - MTD - Sign Up & Software Choices

Making Tax Digital (MTD) is fundamentally transforming the UK tax system to use digitally integrated tools. MTD is a key part of the government’s ambition for the client to become one of the most digitally advanced tax authorities in the world. MTD will make it easier for businesses, self-employed individuals, and landlords to get their tac right first time by integrating tax into their day-to-day business activities through use of software and digital tools. It will create a single, up-to-date view of a customer’s tax affairs in one, modern and robust IT System.

What you’ll do
Work collaboratively with user researchers, interaction designers, service designers and performance analysts as well as with software developers, policy and legal teams -Write high quality content for client new digital services that will encourage people To use them -Take complex language and processes and make them simple To understand -Work with the product manager, digital service manager, business analysts and user researchers To refine the services in light of external factors such as changes To policy, legislation, technology or user requirements.

What you’ll need

Ability to build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts -Ability to communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally -Keenness to support our ever-expanding team of passionate and skilled junior talent and advocate for mentoring and guiding members of the team and your community -Boldness to ask the critical questions, bring new ideas and challenge the status quo

Service Designer / Service Design Lead - 12 Month Fixed Term Contract - London (Hybrid) - 100,000 per annum

A fantastic opportunity has arisen for a Service Designer / Service Design Lead to join our London based global professional services firm on a 12 month fixed term contract.

Key Responsibilities

Support the delivery of a global operating model transformation within a complex professional services environment.
Partner with senior leadership and programme teams to design and implement a global service portfolio framework.
Lead end-to-end service design across multiple channels to ensure alignment with user needs and business objectives.
Develop service blueprints, journey maps, personas, and interaction models to optimise service delivery.
Facilitate co-design workshops to define detailed service processes, including process mapping, handoffs, and SLAs aligned to the operating model.
Conduct user research, prototyping, and usability testing to validate service concepts and ensure accessibility and effectiveness.
Propose alternative service delivery models to maximise value and efficiency.
Establish and maintain service design principles and standards to ensure consistency across the global service portfolio.
Embed scalability, risk, control, and compliance requirements into service designs.
Define and implement service-level performance metrics aligned to operating model requirements.
Translate service designs into operational and organisational requirements in collaboration with programme leads.
Support documentation, training materials, playbooks, and adoption activities to embed new services into BAU.
Lead service-level change impact assessments and contribute to roadmap planning and phased implementation.

Key Experience

Proven experience designing and implementing end-to-end services within complex, global organisations.
Strong background in service design, customer experience, and multi-channel process optimisation.
Expertise in human-centred design methodologies, including user research, journey mapping, prototyping, and usability testing.
Demonstrated experience developing service blueprints, personas, and interaction models.
Ability to translate strategic objectives into actionable service designs within operating model constraints.
Experience proposing and implementing alternative service delivery models to drive efficiency and value.
Skilled in leading service-level impact assessments and supporting large-scale transformation adoption.
Knowledge of risk, compliance, and control requirements within service delivery environments.
Experience facilitating co-design workshops and engaging diverse stakeholder groups.
Ability to manage service design roadmaps, prioritisation, and iterative improvement cycles.
Familiarity with performance measurement frameworks and embedding new service designs into BAU operations.
Proficiency in design and visualisation tools.

Service Designer / Service Design Lead - 12 Month Fixed Term Contract - London (Hybrid) - 100,000 per annum

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business