We are seeking a Content Designer to support the delivery of user-centred digital services across a major healthcare programme. Working within multidisciplinary teams, you will design, create, and optimise content that enables patients, clinicians, and operational staff to easily understand and interact with NHS digital services.

This role requires a strong understanding of service design, accessibility, and GOV.UK/NHS content standards, ensuring content is clear, inclusive, and aligned to user needs.

Key Responsibilities

• Design and produce clear, accessible, and user-focused content for NHS digital services, including patient-facing platforms and internal operational tools.
• Apply content design principles to simplify complex healthcare information into understandable digital journeys.
• Collaborate with service designers, user researchers, product managers, and developers within agile delivery teams.
• Ensure content meets NHS digital service standards, accessibility regulations (WCAG), and plain English guidelines.
• Conduct content audits, gap analysis, and content mapping across services and digital journeys.
• Use user research insights, analytics, and feedback to continuously improve content performance and usability.
• Contribute to content governance frameworks, style guides, and design systems.
• Support the development of consistent messaging across multiple NHS platforms and services.

Skills & Experience

• Demonstrable experience as a Content Designer within government, healthcare, or large public sector programmes.
• Strong understanding of GOV.UK/NHS style guides and digital service standards.
• Experience designing content for complex digital services and user journeys.
• Knowledge of accessibility standards (WCAG 2.1+) and inclusive content design.
• Experience working within Agile delivery teams alongside design, product, and engineering functions.
• Ability to translate complex policy or technical information into clear, user-focused content.
• Experience using content management systems, design tools, and collaborative documentation platforms.

We are seeking a talented and motivated Frontend Developer with strong expertise in TypeScript to join our growing development team. In this role, you will work on building high-quality, scalable, and responsive web applications using React and TypeScript. You will collaborate closely with cross-functional teams to deliver exceptional user experiences, optimize performance, and contribute to the overall architecture of our platform.

Initially it will be a six-month contract but there is potential for it to be extended. The role is Hybrid, with one day a week being based in their London office. It is a full-time role, 40 hours per week.

Accountabilities:

• Develop and maintain scalable and responsive web applications using React.js and TypeScript.
• Collaborate with UX/UI designers to implement modern, intuitive, and visually appealing user interfaces.
• Write clean, maintainable, and efficient code while adhering to best practices.
• Optimize applications for maximum performance across a wide range of devices and browsers.
• Participate in code reviews and maintain a high level of code quality.
• Troubleshoot and debug issues in both development and production environments.
• Contribute to architectural decisions and collaborate with other engineers on overall application design.
• Ensure the scalability and security of applications by following best development practices.
• Stay up-to-date with emerging technologies and industry trends, integrating new tools and libraries into the project as appropriate.
• Work with version control systems like Git and ensure continuous integration and deployment processes are followed.
• Collaborate with back-end developers to integrate RESTful APIs and handle data flow effectively.

Knowledge and Skills:

• Proven experience in React.js and TypeScript development.
• Strong understanding of JavaScript and modern front-end technologies.
• Experience with state management libraries like Redux, Recoil, or similar.
• Familiarity with RESTful APIs
• Experience with version control systems, such as Git.
• Solid understanding of web development fundamentals: HTML, CSS, and responsive design.
• Strong debugging skills and the ability to troubleshoot performance issues.
• Ability to write clean, modular, and well-documented code.
• Strong communication skills and the ability to collaborate effectively in a team-oriented environment.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Swindon Area - Hybrid - 3 days onsite per week

5 Month Contract

Inside IR35

Lorien is currently recruiting for a Product & Experience Designer to join on a 3 month initial contract, inside IR35.

As a Product & Experience Designer, you’ll take ownership of digital design strategies across a variety of interactive user experiences for physical products, playing a key role in advancing my client’s global vision.

Some of your responsibilities will include:

• Support the vision for innovative physical products, aligning with senior functional leads
• Defining new and improved ways of creating a seamless connection between our website, app and our physical space, with relevant digital touch points
• Drive the design vision for new digital interactive experiences using emerging technologies (AI, XR)
• Develop frameworks and methods for exploring future digital experience opportunities for physical products

The skills required in order to be successful in the position you will bring UX design experience, including owning the design and development of end-to-end journeys and:

• You are comfortable working on complex projects or features
• You are an expert in UX, human-centred design for physical products as this role is not working on mobile or web applications (mandatory experience)
• Your excellent communication and storytelling skills help you align with stakeholders, and your collaborative mindset enables you to contribute meaningfully to fast-paced projects.

Should this position be of interest please submit your CV and I will be in contact as required.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Job title: Senior Service Designer - AI Innovation Lab
Location: Bristol Harbourside (2 days per week onsite including Wednesdays)
Contract: 6 months Initial (Potential Extension)
Rate: Circa £600 per day
Working pattern: Full time

This team is exploring how Agentic AI and Conversational AI can improve the customer journey - from onboarding new customers to enhancing everyday banking experiences such as payments, account management, and digital interactions.

The team is reimagining the end-to-end banking experience using AI, focusing on:

• Improving customer onboarding journeys
• Enhancing how customers interact with banking products
• Reducing customer drop-off points
• Increasing conversion and engagement
• Designing intelligent AI-driven digital experiences

The work will span mobile-first experiences as well as web/desktop platforms.

Key Skills & Experience

• Proven experience in Service Design
• Experience with Figma is essential
• Experience working AI-driven Digital projects is essential
• Strong background in customer journey mapping and service blueprinting
• Experience working in cross-functional design teams
• Strong stakeholder management and communication skills
• Ability to work as a self-starter in a new or evolving team environment

Key Responsibilities

• Design end-to-end service experiences across AI-driven digital banking journeys
• Create customer journey maps and service blueprints
• Identify service gaps and opportunities to improve user experience
• Collaborate with UX, UI, Content Designers, and Researchers
• Engage with stakeholders across product, engineering, and business teams
• Help define new processes and ways of working within a newly formed innovation team
• Contribute to the design of AI-powered customer experiences

What We’re Looking For:
We want someone who is passionate about service design and is eager to bring innovative solutions to life. If you have a keen eye for detail and a knack for understanding customer needs, this role is for you!

Join us and help transform the banking landscape with your creativity and expertise. Your ideas could lead to smarter, more engaging banking experiences for customers everywhere!

Ready to Take the Leap?
If you are excited about this opportunity and believe you are the right fit for the role, don’t hesitate! Apply now to be part of this exhilarating journey in the AI Innovation Lab and make a real difference in the world of banking!

Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Embrace this opportunity to thrive in a vibrant, innovative space where your skills will shine! We can’t wait to see how you can help us revolutionise banking for the future!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job title: Senior Service Designer - AI Innovation Lab
Location: Bristol Harbourside (2 days per week onsite including Wednesdays)
Contract: 6 Months Initial (Potential Extension)
Rate: Circa 600 per day
Working pattern: Full time

This team is exploring how Agentic AI and Conversational AI can improve the customer journey - from onboarding new customers to enhancing everyday banking experiences such as payments, account management, and digital interactions.

The team is reimagining the end-to-end banking experience using AI, focusing on:

• Improving customer onboarding journeys
• Enhancing how customers interact with banking products
• Reducing customer drop-off points
• Increasing conversion and engagement
• Designing intelligent AI-driven digital experiences

The work will span mobile-first experiences as well as web/desktop platforms.

Key Skills & Experience

• Proven experience in Service Design
• Experience with Figma is essential
• Experience working AI-driven Digital projects is essential
• Strong background in customer journey mapping and service blueprinting
• Experience working in cross-functional design teams
• Strong stakeholder management and communication skills
• Ability to work as a self-starter in a new or evolving team environment

Key Responsibilities

• Design end-to-end service experiences across AI-driven digital banking journeys
• Create customer journey maps and service blueprints
• Identify service gaps and opportunities to improve user experience
• Collaborate with UX, UI, Content Designers, and Researchers
• Engage with stakeholders across product, engineering, and business teams
• Help define new processes and ways of working within a newly formed innovation team
• Contribute to the design of AI-powered customer experiences

What We’re Looking For:
We want someone who is passionate about service design and is eager to bring innovative solutions to life. If you have a keen eye for detail and a knack for understanding customer needs, this role is for you!

Join us and help transform the banking landscape with your creativity and expertise. Your ideas could lead to smarter, more engaging banking experiences for customers everywhere!

Ready to Take the Leap?
If you are excited about this opportunity and believe you are the right fit for the role, don’t hesitate! Apply now to be part of this exhilarating journey in the AI Innovation Lab and make a real difference in the world of banking!

Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Embrace this opportunity to thrive in a vibrant, innovative space where your skills will shine! We can’t wait to see how you can help us revolutionise banking for the future!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Ready to find the right role for you?

Salary: Competitive salary plus Veolia benefits

Grade: 5.1

Hours: 40 hours per week, mon-fri. Hybrid working

Location: Kingswood House

Kingswood Crescent

Cannock

Staffordshire

WS11 8JP

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

As a Creative Assistant you’ll be pushing for innovative solutions to create a more sustainable future for all. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

• 25 days of annual leave plus bank holidays
• Access to our company/people’s pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential

What you’ll be doing;

• Supporting the Creative Lead and Creative Manager in creating a wide variety of creative assets both for digital and print that are aligned to brand guidelines
• Designing valuable content including guides, bid documents, presentations and infographics that align with Veolia’s ecological transformation brand
• Managing live design documents and implementing changes as directed, ensuring brand consistency across all creative outputs
• Providing bid support by overseeing visual creative content for proposals and presentation materials (approximately 50% of the role)
• Supporting a seamless customer experience of the Veolia brand through high-quality creative deliverables

What we’re looking for;

• A minimum of 3 years graphic design experience, proficient in Adobe Illustrator, InDesign, Photoshop and Google suite. Knowledge in software such as Canva, Figma and PageTiger desirable
• Ability to create diverse content formats including presentations, documents, and infographics
• Strong understanding of brand guidelines and ability to maintain visual consistency across multiple platforms
• Strong eye for design with excellent time management and prioritisation skills, able to manage multiple creative projects simultaneously while working to strict deadlines and maintaining quality control.
• Collaborative team player with proven stakeholder management skills, adept at working with internal colleagues and contributing to creative, cross-functional projects.

What’s next?

Apply today, so we can make a difference for generations to come.

We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we’re also transforming what it means to have a rewarding, purposeful career.

We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don’t hesitate to contact your line manager or the HR team.

Job Posting End Date:

What’s next?

Apply today, so we can make a difference for generations to come.

We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we’re also transforming what it means to have a rewarding, purposeful career.

We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.

One of our government clients is looking for an experienced Senior Service Designer to join them for a 6 month contract. They are offering £487 per day INSIDE IR35.

Our client is based near Milton Keynes - commutable from Northampton, East Midlands, Bedford, Luton or Central London. They are offering hybrid working, with 3 days per week onsite.

This role is working in a Security Cleared environment. You will need to be SC or DV (developed vetting) cleared or eligible to undertake SC or DV Security Clearance.

As the Senior Service Designer, you will contribute to the development of service designs, standards and guiding teams and stakeholders to deliver secure, scalable, and supportable services that meet user and business needs.

Skills and Experience Required:

• Holds professional level certifications such as ITIL (Foundation or higher), BCS Certificate in Service Design, ISO/IEC 20000 Practitioner (Service Management Standard), Service Integration and Management (SIAM), Lean Six Sigma, TOGAF, AgilePM, or equivalent experience
• Translate business, user, and operational requirements into coherent, efficient, and cost-effective service designs. Creating end to end Service Design Packages (SDPs).
• Understand Agile and user-centred design approaches, and how they integrate with service delivery.
• Experience leading and line managing Service Designers, providing direction, coaching, and professional development to build capability and excellence across functions.
• Track record of engaging with stakeholders and governance forums to provide clear, evidence-based service advice.
• Experience designing secure or air-gapped platforms within the government sector.
• Knowledge of NCSC, GDS, and UK government security frameworks, including Secure by Design, Cloud Security Principles, Government Functional Standards, and the Technology Code of Practice.
• Demonstrate in-depth understanding of service design principles, IT service management frameworks (eg ITIL), and end-to-end service life cycle management.
• Understand enterprise and technical architecture concepts, ensuring service designs align with strategic and operational objectives.
• Lead co-design workshops and apply human-centred design methods to solve strategic problems.
• Awareness of accessibility, inclusion, and usability standards within digital and operational service design.
• Experience of designing for government security classification OFFICIAL and above. (Desirable)
• Awareness of AI technologies to enable operational efficiency and data-driven decisions. (Desirable)

If you think you’d be a good fit for this role, please apply here. We look forward to hearing from you!

Job Title: Senior Creative Artworker

Duration: 3-6 months

Location: London

About the Role

We’re looking for a Senior Creative Artworker to create and deliver our print related assets, with a primary focus on retail box and packaging related materials.

You must be comfortable taking verbal instruction as well as working from written briefs whilst following style guides and template files. You will be proactive in resolving any issues you uncover, working closely with other senior designers, producers and project managers.

Motivated and resilient, you will be able to work accurately, confident at responding to the ever-evolving requirements that different projects can present.

What You’ll Be Doing

• Collaborate with creatives, copywriters and stakeholders to combine design, imagery and messaging to produce final assets.
• Apply brand guidelines and visual systems to ensure consistency across all outputs, from typography and layout to colour accuracy and placement.
• Work confidently within design templates to deliver assets at scale.
• Be a champion of quality control: proofreading, checking setups and peer reviewing work within the team.
• Prioritise multiple projects in a fast-paced environment without compromising quality.

What We’re Looking For

• Need strong artworking experience with a strong focus on print formats, with deep technical expertise.
• Advanced proficiency in Adobe Creative Suite, particularly InDesign, Illustrator, and Photoshop.
• A strong understanding of print production processes and the nuances of packaging and retail delivery.
• Excellent communication skills, you know how to present, question and collaborate.
• Technically sharp, with exceptional attention to detail and strong proofreading, typographic and layout skills.
• Comfortable working with style guides, brand systems, and content platforms like asset management tools (experience with Sitecore Content Hub or similar is a plus).
• Able to work quickly and accurately under pressure, managing multiple projects simultaneously.
• A positive, collaborative, can-do attitude - you’re approachable, pragmatic, and always solution-focused

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

UX Designer (Contract)

Duration: 6 Months (Possibility for extension)

Location: Bristol Harborside/Hybrid (2 days per week on site)

Rate: A highly competitive Umbrella Day Rate is available for suitable candidates

Role Profile

We are seeking a talented UX Designer to be part of our dynamic team dedicated to reimagining customer onboarding experiences and enhancing in-app banking functionalities. If you have a passion for user-centered design and a knack for creating seamless digital experiences, we want to hear from you!

Key Responsibilities:

• Lead end-to-end UX design, encompassing research, interaction design, and some UI work.
• Collaborate with cross-functional teams to ensure cohesive design delivery across web and mobile platforms.
• Drive customer experience improvement initiatives, focusing on reducing drop-out rates and boosting conversion through innovative AI solutions.
• Help shape the design processes, stakeholder engagement methods, and overall design delivery structure within our new lab.

Skills & Experience:

• Strong UX Design Experience: Proven expertise in the UX design lifecycle, from initial research to final product delivery.
• Research Skills: Ability to conduct lightweight user research to inform design decisions.
• UI Design Capabilities: While not mandatory, UI design experience is a definite plus.
• Collaborative Mindset: Experience working in collaborative design teams, with a focus on open communication and teamwork.
• Stakeholder Engagement: Strong communication skills to effectively liaise with stakeholders and understand their needs.

Tools We Use:

• Figma: Our primary design tool.
• Adobe Suite: Experience is beneficial but not required.

Candidates will need to show evidence of the above in their CV in order to be considered.

If you feel you have the skills and experience and want to hear more about this role ‘apply now’ to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team.

We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Front-end Developer (Public Sector)

6 Month Contract - £575/day Inside IR35

Role Details

* Location: London, Bristol, or Manchester (flexible, most team in London) - minimum 2
days/week onsite at base
* Duration: 6 months | Rate: £575/day inside IR35
* Clearance: Active SC preferred (BPSS with SC eligibility minimum accepted)

Required experience:

* Owned frontend deliverables:
* Minimum 2 years: Frontend development experience
* Ruby and Python: Familiarity required, Python preference
* User-centered design focus: Essential approach

Collaboration & Working Style

* Team working: Comfortable collaborating with colleagues
* Independent & proactive: Able to hit ground running within first few weeks (support provided)
* Enthusiasm for learning: Eager to try new things
* Work with back-end developers and designers: Primary collaboration

Accessibility & Design

* WCAG: Knowledge of Web Content Accessibility Guidelines
* Figma experience: Prototyping software experience
* GDS Standards: Knowledge of GDS design systems desirable

Job Opportunity: Visual Designer / Product Designer (UX/UI)
Location: London (2 days onsite - Tuesday & Thursday)
Contract Type: Temporary (6 months)
Daily Rate: Circa 600/Day

Are you a passionate Visual Designer or Product Designer with a flair for creating outstanding user experiences? Our client, a leading organisation in the financial services sector, is seeking a talented individual to join their dynamic Devices Lab team. This is your chance to make a significant impact by redesigning their mobile banking app, enhancing everyday banking experiences for customers.

The Role
As a Visual Designer / Product Designer, you’ll collaborate with a talented team of designers, researchers, content specialists, and data analysts. Your focus will be on delivering high-quality, user-centred mobile experiences with some involvement in web/browser journeys.

What We’re Looking For:
To thrive in this role, you should possess the following:

• Proven Experience: A solid background in User Experience and Visual Design is essential.
• Mobile App Expertise: Demonstrated experience in mobile app design.
• Design Systems Knowledge: Comfortable working with established design systems and components.
• Figma Proficiency: Strong skills in Figma for creating high-fidelity mock-ups and prototypes.
• Experienced in : Produce wireframes, journey maps, and interactive prototypes.
• Human-centred Design: Deep understanding of human-centred design principles.
• Stakeholder Engagement: Excellent skills in engaging stakeholders and articulating design concepts.
• Research Interpretation: Ability to leverage quantitative and qualitative research insights to inform design decisions.
• Collaborative Mindset: A team player who thrives in a multi-disciplinary environment.
• Accessibility Advocate: Strong commitment to customer inclusivity and accessibility.

Your Responsibilities:
In this role, you will:

• Lead high-quality visual design across the mobile app.
• Produce wireframes, journey maps, and interactive prototypes.
• Work confidently within an established design system, while recommending improvements.
• Collaborate closely with UX, research teams, and key stakeholders.
• Iterate designs based on user testing and data insights.
• Craft a cohesive end-to-end user experience, balancing content and UI elements.
• Bring designs to life using prototyping tools like Figma, Sketch, InVision, and more.
• Advocate for customer needs, ensuring designs align with business objectives while prioritising user experience.

Why Join Us?

• Impact: Play a key role in enhancing the mobile banking experience for users.
• Collaboration: Work in a vibrant, multi-disciplinary team that values your input.
• Growth: Opportunity to develop your skills in a fast-paced financial services environment.

If you’re ready to take on this exciting challenge and make a difference in the world of financial services, we want to hear from you! Apply now and let’s create amazing user experiences together!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Job Title: Product Designer - Design System
Location: City of London, 2-3 days per week
Contract Type: Temporary (12 Months)

Salary: DOE
Working Pattern: Full Time

Are you ready to make a significant impact in the world of financial technology? Our client, a leading financial institution, is seeking a talented Product Designer - Design System to join their dynamic team in the heart of London. If you have a passion for design and a knack for creating user-friendly experiences, this could be the perfect opportunity for you!

About the Role:
As a Product Designer, you will play a crucial role in enhancing both consumer (B2C) and developer (B2B) experiences. You’ll be embedded in a design-led, cross-functional team, focusing on crafting consistent, scalable, and user-centric solutions across the payment ecosystem. Your expertise in design systems will help shape and evolve the standards that ensure outstanding experiences for customers and developers alike.

What You’ll Be Doing:

• Collaborate closely with engineers to refine design system components and patterns for B2C checkout flows and B2B developer platforms.
• Drive innovative design initiatives that enhance the journeys of both customers and developers.
• Champion the adoption of design systems, educating teams and stakeholders on best practices and updates.

About You:

• Proactive in stakeholder collaboration and comfortable navigating ambiguity.
• Exceptional attention to detail, especially with visual design principles such as composition, typography, and layout.
• Demonstrable expertise in user-centered design, with a track record in both consumer and developer-facing products.
• Proficient in Figma, with a solid understanding of HTML/CSS and advanced Figma features like Auto Layout and Components.
• A portfolio that highlights your contributions to design systems and showcases your work for B2C and B2B audiences.
• Proven ability to deliver products across both desktop and mobile platforms.
• A deep understanding of scalable, modular, and accessible designs that serve diverse user bases.
• Thrives in collaborative, fast-paced environments and works effectively with multidisciplinary teams.
• Open to giving and receiving constructive feedback to elevate team outcomes.
• Experience with experimentation and data-driven design decisions.
• At least 4 years of experience in digital product design, focusing on design systems and cross-platform solutions.

Nice to Have:

• Hands-on experience collaborating with developers to create robust design systems.
• A background in both design and development, or experience building websites and apps for diverse audiences.

How to Apply:
If you’re excited about creating impactful, scalable designs that transform experiences for both customers and developers, we’d love to hear from you! Please submit your CV, portfolio, and a cover letter detailing your relevant experience and enthusiasm for this opportunity.

Join us in shaping the future of financial technology! Apply today and be part of a passionate team dedicated to innovation and excellence.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Product Designer (Plush Toys / 9 Month FTC)
£30,000 - £35,000 + Hybrid + Career Progression + Flexible Working Hours + On Site Parking + Company Benefits
Wigan, Greater Manchester

Are you a Product Designer from a background in Plush Toy design or similar, looking for a 6/9 Month Fixed Term Contract with one of the fastest growing toy designers in the UK with global outreach?

On offer is the opportunity to join a company with nearly 30 years of experience in supplying a variety of Toys and products to leading retailers including Aldi, Morrisons and many more across the globe. This company is currently focused on growing international business in USA and Europe and Asia through exciting projects with huge brands such as Disney.

In this role you will be required to have some knowledge or experience within Plush Toy design or similar. Experience using packages like Solidworks, Illustrator, Photoshop will be useful but not necessary. Day to day you will be working within a tight-knit team following briefs from global brands as well having the creative freedom to come up with your own designs, from market research to finalizing designs and reviewing samples.

This opportunity would suit a Product Designer with a background in designing Plush Toys or similar, looking for a fixed term contract with a growing company who work alongside some of the most recognisable brands and the biggest retailers, giving you a platform for success and creative freedom.

The Role

• 6- or 9-month fixed term contract
• Design a range of Plush Toys
• Oversee the product design process from research to manufacturing
• Understanding client needs and following briefs
• Office based with hybrid options

The Person

• Background in Plush Toy design or similar
• Commutable to Wigan

Reference: BBBH24028

Product Designer, Digital Design, Design, SolidWorks, Illustrator, In-design, Training, Progression, Design, Adobe Illustrator, Product, Artwork, Adobe, Creative Cloud, Toys, Gifts, Packaging, Wigan

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C’s, Privacy Policy and Disclaimers which can be found at our website.

• Senior Front-End Developer (Creative Technologist)
• 6-month contract (initially)
• Market Rates
• Inside IR35
• Remote Working (plus x1 day per week in central London)

The Opportunity

Our client is seeking a Senior Creative Technologist / Senior Front-End Developer to play a pivotal role in shaping the future of the Client Design Practice for a $bn US tech platform and influence the delivery of globally recognised digital experiences,

Joining a forward-thinking organisation at the intersection of design, technology and innovation, where you will help define how advanced prototypes and production-ready digital platforms are conceived, engineered and delivered, while working within a highly creative and technically ambitious environment.

You will be consulting alongside the Technology Director, Lead Visual Designer and an established Offshore Development team to ensure creative ideas are not only technically achievable but executed to an exceptional standard.

You will operate as a senior technical voice within the business, translating conceptual ideas into high-performance digital experiences while influencing architectural and technology decisions across a range of complex projects.

NB: This role is remote-first, with collaborative in-person sessions in the central London office one day per week.

Skills and Experience

Essential

• A proven pedigree with a minimum of 7 years professional front-end development experience, including senior or leadership responsibilities
• Expert knowledge of JavaScript, TypeScript, React and modern build pipelines
• Experienced in delivering technically complex prototypes and digital products with a strong background in creative technology and interactive digital experience development
• Advanced experience with animation frameworks such as GSAP, Lottie or Framer Motion, with experience integrating APIs, headless CMS platforms and cloud-based architectures
• Demonstrated experience collaborating across global and cross-functional teams, possessing strong communication skills with ability to engage both technical and creative stakeholders

Desirable

• Experience with web-based 3D technologies including Three.js, WebGL or shader development
• Exposure to AI or machine-learning driven creative workflows
• Previous experience within digital agencies, creative studios or innovation environments

Applications:

Please contact Edward here at ISR Recruitment to learn more about our client and how they are leading the way in developing the next generation of technology solutions within their sector through innovation and transformational technology?

Are you a senior Service Designer with experience working within the Public Sector? If so, I have an exciting opportunity for you within the public sector. I am working with a firm who are looking to bring on a Senior Service Designer on a contract basis, the role would run until the end of October initially (around 7/8 months) and would be inside IR35 with a rate of between 600- 700 p/d. This be would hybrid with 1 day a week on site and can work out of their London, Cardiff or Glasgow Offices

Requirements

• Professional experience in service design (lead criteria)

• Professional experience of working with Interaction Design, Content Design and User Research (lead criteria)

• Demonstrable experience designing systems for use across multiple services, and identifying the simplest of a variety of approaches

• Ability to make and justify decisions characterised by high levels of risk, impact and complexity

• Ability to prioritise and mitigate design constraints

• Experience working as a service designer in public sector

• Experience working to the GDS service standard and undertaking service assessments

• Senior Front-End Developer (Creative Technologist)
• 6-month contract (initially)
• Market Rates
• Inside IR35
• Remote Working (+ x1 day per week in central London)

The Opportunity

Our client is seeking a Senior Creative Technologist / Senior Front-End Developer to play a pivotal role in shaping the future of their digital experience delivery.

Joining a forward-thinking organisation at the intersection of design, technology and innovation, where you will help define how advanced prototypes and production-ready digital platforms are conceived, engineered and delivered.

You will be consulting alongside the Technology Director, Lead Visual Designer and an established Offshore Development team to ensure creative ideas are not only technically achievable but executed to an exceptional standard.

The successful candidate will bring experience partnering with leading, high profile, global brands providing creative technology consultancy that aligns creative ambition with technical feasibility across multidisciplinary creative and development teams.

The Role:

This is an opportunity to influence the delivery of globally recognised digital experiences while working within a highly creative and technically ambitious environment where you will have genuine input into technology direction, innovation strategy and creative execution.

You will operate as a senior technical voice within the business, translating conceptual ideas into high-performance digital experiences while influencing architectural and technology decisions across a range of complex projects.

NB: This role is remote-first, with collaborative in-person sessions in the central London office one day per week.*

Skills and Experience

Essential

• Minimum of 7 years professional front-end development experience, including senior or leadership responsibility
• Expert knowledge of JavaScript, TypeScript, React and modern build pipelines
• Proven experience delivering technically complex prototypes and digital products with a strong background in creative technology and interactive digital experience development
• Advanced experience with animation frameworks such as GSAP, Lottie or Framer Motion, with experience integrating APIs, headless CMS platforms and cloud-based architectures
• Demonstrated experience collaborating across global and cross-functional teams, possessing strong communication skills with ability to engage both technical and creative stakeholders

Desirable

• Experience with web-based 3D technologies including Three.js, WebGL or shader development
• Exposure to AI or machine-learning driven creative workflows
• Previous experience within digital agencies, creative studios or innovation environments

Role and Responsibilities:

Creative Technology Leadership

• Lead development of high-fidelity prototypes, proof-of-concepts and immersive digital experiences
• Drive adoption and exploration of emerging technologies including AI-driven creative tooling, WebGL, WebAR, immersive web and creative coding techniques
• Translate conceptual and design-led thinking into scalable technical solutions
• Provide technical insight to creative and strategic stakeholders on feasibility, innovation opportunities and implementation approaches

Senior Front-End Engineering

• Own the front-end architecture and delivery across complex digital builds
• Develop sophisticated, high-performance interfaces using React, TypeScript, and modern front-end tooling
• Contribute to the evolution of component libraries and internal design systems
• Deliver best-in-class animation, interaction, accessibility and performance optimisation

Cross-Disciplinary Collaboration

• Partner closely with design leadership to deliver visually exceptional, pixel-perfect user experiences
• Support technical discovery, scoping workshops and stakeholder presentations
• Mentor developers and promote knowledge sharing across distributed teams

Innovation and Standards

• Evaluate and introduce emerging frameworks, tools and methodologies
• Champion best practice across performance, testing, accessibility and development workflows
• Contribute to long-term creative technology strategy and capability development

Applications:

Please contact Edward here at ISR Recruitment regarding this newly created contract role working as a Senior Front End Developer (Creative Technology) on an Inside IR35 basis; as well as learning more about our client and how they are leading the way in developing the next generation of technology solutions within their sector through innovation and transformational technology?

UX Designer (Contract)

Duration: 6 Months (Possibility for extension)

Location: London/Hybrid (2 days per week on site)

Rate: A highly competitive Umbrella Day Rate is available for suitable candidates

Role Profile

As an Interaction Designer, you will play a pivotal role in our mission to improve customer acquisition and optimize onboarding journeys. You will work closely with a Content Designer and a Design Researcher, collaborating daily with Product Owners and Engineers to shape solutions that meet user needs and business goals.

Key Responsibilities:

• Collaborate with cross-functional teams to design and enhance user interactions for our public website and mobile platforms.
• Focus on improving the onboarding experience for new customers, ensuring a streamlined and engaging process.
• Optimize existing onboarding journeys, addressing pain points and enhancing user satisfaction.
• Utilize a design library to create and maintain screens, ensuring consistency and quality across all digital touchpoints.
• Partner with team members to field questions and collaboratively develop design solutions.

Skills & Experience:

• Proven experience as an Interaction Designer, particularly in the banking or financial services industry.
• A strong portfolio showcasing your design work, especially in mobile-first environments.
• Experience working with a design library and maintaining screens that adhere to brand and usability standards.
• Excellent collaboration and communication skills, with the ability to work effectively in a team-oriented environment.
• A user-centered approach to design, with a keen understanding of user needs and behaviors.

Candidates will need to show evidence of the above in their CV in order to be considered.

If you feel you have the skills and experience and want to hear more about this role ‘apply now’ to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team.

We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Service Designers - Government Contract Opportunity (GDS Experience Required)
Sector: Government
IR35 Status: Inside IR35
Location: Fully Remote
Contract Length: Initially until end of March
Extension: Likely 3-month rolling extension thereafter
400- 450pd (Inside IR35)

We are currently seeking experienced Service Designers to join a high-profile Government programme, supporting large-scale public service transformation initiatives.

Role Overview
As a Service Designer, you will play a key role in shaping and improving end-to-end services, ensuring they are user-centred, accessible, and aligned with Government Digital Service (GDS) standards and service assessments. You will work within multidisciplinary agile teams to design and deliver services that meet user needs and government best practice.

Ideal Candidate

• Strong experience in Service Design within complex environments
• Proven experience working to GDS standards and preparing for GDS service assessments
• Deep understanding of user-centred design principles
• Experience within central government or wider public sector (highly desirable)
• Comfortable working in multidisciplinary agile teams

Role Title: Service Designer Duration: 6 month contract Location: Telford, Hybrid 2 days per week onsite Rate: up to 483 p/d Umbrella inside IR35 Role purpose / summary One Login are looking to accelerate all phases of Delivery Work and need a strong Service Designer to support and drive this request. Responsibilities will also include being a Lead Service Designer and working closely with the other Service Designers in One Login, providing guidance and support. Activities will include Research users and journeys, understand business needs, explore the current service, identify constraints, review dependencies are work closely with stakeholders. We are looking for clear problem statements, refined scope, assumptions, documented user needs, options on how to address problems and support to feed into an end of discovery report. We're looking for people who challenge the status quo and are constantly looking to shape their working environment to make it an exciting, fun and interesting place to work. Keeping things fresh is something we encourage in our working practices, but the culture of continuous improvement is equally as important in our technical approach to building and delivering modern digital services. As a valued team member, your knowledge and experiences will be used to help the team deliver successfully. Service Designer role (or experienced Interaction Designer) to create user journey maps and service blueprints and visualises the problem space and opportunities. Working with the One Login programme on supporting the overall Design changes needed within the many phases of One Login work that we must deliver over the next few years. Helping shaping delivery for the team, working closely with UX & Build teams, improving the team's ways of working and providing output to feed into the stakeholder updates / reports. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!

Rate: 460
Clearance Required: BPSS
Duration: 3 months
Telford with 2 days/week in office

Digital - MTD - Sign Up & Software Choices

Making Tax Digital (MTD) is fundamentally transforming the UK tax system to use digitally integrated tools. MTD is a key part of the government’s ambition for the client to become one of the most digitally advanced tax authorities in the world. MTD will make it easier for businesses, self-employed individuals, and landlords to get their tac right first time by integrating tax into their day-to-day business activities through use of software and digital tools. It will create a single, up-to-date view of a customer’s tax affairs in one, modern and robust IT System.

What you’ll do
Work collaboratively with user researchers, interaction designers, service designers and performance analysts as well as with software developers, policy and legal teams -Write high quality content for client new digital services that will encourage people To use them -Take complex language and processes and make them simple To understand -Work with the product manager, digital service manager, business analysts and user researchers To refine the services in light of external factors such as changes To policy, legislation, technology or user requirements.

What you’ll need

Ability to build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts -Ability to communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally -Keenness to support our ever-expanding team of passionate and skilled junior talent and advocate for mentoring and guiding members of the team and your community -Boldness to ask the critical questions, bring new ideas and challenge the status quo

Service Designer / Service Design Lead - 12 Month Fixed Term Contract - London (Hybrid) - 100,000 per annum

A fantastic opportunity has arisen for a Service Designer / Service Design Lead to join our London based global professional services firm on a 12 month fixed term contract.

Key Responsibilities

Support the delivery of a global operating model transformation within a complex professional services environment.
Partner with senior leadership and programme teams to design and implement a global service portfolio framework.
Lead end-to-end service design across multiple channels to ensure alignment with user needs and business objectives.
Develop service blueprints, journey maps, personas, and interaction models to optimise service delivery.
Facilitate co-design workshops to define detailed service processes, including process mapping, handoffs, and SLAs aligned to the operating model.
Conduct user research, prototyping, and usability testing to validate service concepts and ensure accessibility and effectiveness.
Propose alternative service delivery models to maximise value and efficiency.
Establish and maintain service design principles and standards to ensure consistency across the global service portfolio.
Embed scalability, risk, control, and compliance requirements into service designs.
Define and implement service-level performance metrics aligned to operating model requirements.
Translate service designs into operational and organisational requirements in collaboration with programme leads.
Support documentation, training materials, playbooks, and adoption activities to embed new services into BAU.
Lead service-level change impact assessments and contribute to roadmap planning and phased implementation.

Key Experience

Proven experience designing and implementing end-to-end services within complex, global organisations.
Strong background in service design, customer experience, and multi-channel process optimisation.
Expertise in human-centred design methodologies, including user research, journey mapping, prototyping, and usability testing.
Demonstrated experience developing service blueprints, personas, and interaction models.
Ability to translate strategic objectives into actionable service designs within operating model constraints.
Experience proposing and implementing alternative service delivery models to drive efficiency and value.
Skilled in leading service-level impact assessments and supporting large-scale transformation adoption.
Knowledge of risk, compliance, and control requirements within service delivery environments.
Experience facilitating co-design workshops and engaging diverse stakeholder groups.
Ability to manage service design roadmaps, prioritisation, and iterative improvement cycles.
Familiarity with performance measurement frameworks and embedding new service designs into BAU operations.
Proficiency in design and visualisation tools.

Service Designer / Service Design Lead - 12 Month Fixed Term Contract - London (Hybrid) - 100,000 per annum

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business