We are looking for a skilled and hands-on Sr. Engineering Manager to lead two engineering scrum teams. The front end and back end teams are responsible for building and maintaining the TLS Membership business domain to fetch all card members eligibilities and benefits, and to build the global profile user interface, front end personalization, cross sell presentment and ownership of common UI asset.
The Sr. Engineering Manager actively provides people-leadership, deep technical knowledge and contributes to the engineering team that will design, develop, test, troubleshoot, debug, deploy, document, and ensure reliability and availability for the software and systems that meet the needs of customer-facing applications, business applications, and/or internal end-user tools and applications.
The ideal leader must be:
willing and able to express new ideas, concerns, and opinions directly to the direct team and wider
proactive, enthusiastic, flexible, and results driven
adaptable to learn new technologies and exploit them to their optimal potential
proficient collaborator and communicator
Key Responsibilities
Software Engineering
Hands-on engineer with expertise in developing complex, large scale enterprise applications
Responsible for technical aspects of software engineering for assigned applications including design, developing prototypes, and coding assignments
Partners with customers and other internal teams and technical product managers to deliver improvements to the platform
Establish and accepts responsibility for engineering practices across teams for example the code review, build and release process and the effectiveness of the retrospective
Empower teams to automate demand driven scalable application deployments in test or production environments
Apply specialized knowledge of industry standards or practices to assigned initiatives to identify complex and or broad problems and issues and formulate recommendations
Collaborates with leadership across teams to define solutions, technical implementation to drive software maturity and practices
Leadership
People Leader to software engineering team, including colleagues and contractors, dotted line leadership to sr. engineering colleagues in team(s)
Promote, empower, and practice servant-leadership
Drives the team’s technical improvements and roadmap
Takes accountability for the technical maturity of the team
Mentor and guide team members to success; identify strengths and areas for growth in direct reports and guides them to grow in their careers while being more productive on the team
Nurture an environment of continuous engineering improvement through mentoring, feedback, and metrics
Hire top talent for the team
Essential Criteria – Education & Experience
Bachelor’s Degree in computer science, computer science engineering, or related experience required; advanced degree preferred
5+ years of active engineering – preferred full stack. Experienced with Java 17 and above, Spring, GraphQL, No SQL Databases,
2+ years leadership experience in a complex technical environment and/or comparable experience
Successful design, creation and deployment of one or more enterprise-grade technology assets, including integration of cross-platform solutions in an Agile product environment
Experience with agile software development methodologies and practices such as Scrum/Kanban, iterations, user stories
Experienced ability to set priorities and multi-task in a fast-paced environment.
Hands on experience with automation testing and documentation (i.e. automated, functional, and performance)
Essential Criteria – Technical Skills
Full Stack Engineering
Backend API Engineering
Deep knowledge of the GraphQL specification, understanding of schema design, resolver logic, and seamless integration with various data sources
Experienced in programming, testing, and application design for microservices using Java 17 and above or Kotlin, Spring and build automation with Maven or Gradle.
Experience with no-SQL database – CouchBaseDB
Front End Engineering
Hands-on expertise with application design, software development, and automated testing using React and Redux JavaScript libraries, Jest testing framework
Observability – Logging, Monitoring & Alerting Strategy & Implementation using Amex’s Enterprise Logging Framework, Dynatrace, Tealeaf, Kibana
Deep Knowledge of cloud and CI/CD technologies, and how to get code into production quickly and reliably.