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Field Market Research Interviewer | Part‑Time | Paid per Shift
Ipsos
Multiple locations
In office
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Field Market Research Interviewer | Part ‑Time, Flexible | Paid per Shift

Join Ipsos and step into a role where every shift takes you on the move. As a Field Market Research Interviewer, you’ll travel on local bus routes and speak with passengers to help improve public transport across Scotland.

A Day in the Life

You start your shift by heading to your assigned bus route or stop. Equipped with your Ipsos tablet, forms, and ID badge, you hop on the bus and begin your journey.

As the bus travels through your local area, you:

  • Approach passengers during their journey
  • Ask a short set of questions
  • Capture their experiences and feedback
  • Occasionally record footfall as required

Some shifts involve **being on the bus for the full route**, while others may involve **a fixed three‑hour session at a bus stop or bus station**. Either way, **free travel is provided on the bus you interview on**.

You’ll meet people from all walks of life, gather valuable insights, and complete your shift knowing your work helps shape the future of public transport.

What You Can Expect

  • Paid per shift
  • Around 2 shifts per week, depending on workload in your area
  • Full training provided
  • Flexible part‑time work
  • Additional opportunities available, paid per performance

Why Join Ipsos?

  • Award‑winning training
  • Inclusive and supportive teams
  • Discounts through *Ipsos More*
  • Wellbeing resources through *Ipsos Wellbeing*

You’d Be Great If You:

  • Enjoy talking with people
  • Can confidently approach the public
  • Want flexible work that fits around your life
  • Are comfortable being on buses and travelling as part of the job
  • Are interested in long‑term fieldwork opportunities

Ready to get started? Apply now and become part of our national team of Market Research Interviewers .

Market Research Interviewer - Car Required - FullTime
Ipsos
London
In office
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards.

Key Projects You’ll Work On:

  • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies.
  • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour.
  • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland.
  • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences.
  • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour.
  • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights.
  • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain.

Requirements:

  • Excellent communication and interpersonal skills.
  • Must have access to a car and be comfortable with traveling. Business car insurance is required.
  • A friendly and approachable demeanour.
  • Ability to build rapport with people from all walks of life.
  • A reliable and self-motivated individual with strong time management skills.

Benefits:

  • Comprehensive 8-week training program – no prior experience necessary!
  • Quarterly performance based bonuses of up to £500
  • Mileage reimbursement.
  • The opportunity to make a real impact by contributing to important research projects.
  • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition.
  • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers.

If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

#IPSOS

Market Research Interviewer – Car Required – FullTime
Ipsos
Multiple locations
In office
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards.

Key Projects You’ll Work On:

  • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies.
  • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour.
  • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland.
  • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences.
  • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour.
  • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights.
  • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain.

Requirements:

  • Excellent communication and interpersonal skills.
  • Must have access to a car and be comfortable with traveling. Business car insurance is required.
  • A friendly and approachable demeanour.
  • Ability to build rapport with people from all walks of life.
  • A reliable and self-motivated individual with strong time management skills.

Benefits:

  • Comprehensive 8-week training program – no prior experience necessary!
  • Quarterly performance based bonuses of up to £500
  • Mileage reimbursement.
  • The opportunity to make a real impact by contributing to important research projects.
  • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition.
  • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers.

If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

Field Market Research Interviewer Part Time Paid per Shift
Ipsos
Multiple locations
In office
Junior
£52/hour - £62/hour
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Field Market Research Interviewer Part Time, Flexible Paid per Shift

Join Ipsos and step into a role where every shift takes you on the move. As a Field Market Research Interviewer, you’ll travel on local bus routes and speak with passengers to help improve public transport across Great Britain.

A Day in the Life

You start your shift by heading to your assigned bus route or stop. Equipped with your Ipsos tablet, forms, and ID badge, you hop on the bus and begin your journey.

As the bus travels through your local area, you:

  • Approach passengers during their journey
  • Ask a short set of questions
  • Capture their experiences and feedback
  • Occasionally record footfall as required

Some shifts involve being on the bus for the full route , while others may involve a fixed three hour session at a bus stop or bus station . Either way, free travel is provided on the bus you interview on .

You’ll meet people from all walks of life, gather valuable insights, and complete your shift knowing your work helps shape the future of public transport.

What You Can Expect

  • Paid per shift
  • Around 2 shifts per week, depending on workload in your area
  • Full training provided
  • Flexible part time work
  • Additional opportunities available, paid per performance

Why Join Ipsos?

  • Award winning training
  • Inclusive and supportive teams
  • Discounts through Ipsos More
  • Wellbeing resources through Ipsos Wellbeing

You’d Be Great If You:

  • Enjoy talking with people
  • Can confidently approach the public
  • Want flexible work that fits around your life
  • Are comfortable being on buses and travelling as part of the job
  • Are interested in long term fieldwork opportunities

Ready to get started? Apply now and become part of our national team of Market Research Interviewers.

Market Research Interviewer – Car Required – Full Time
Ipsos
Multiple locations
In office
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards.

Key Projects You’ll Work On:

  • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies.
  • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour.
  • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland.
  • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences.
  • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour.
  • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights.
  • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain.

Requirements:

  • Excellent communication and interpersonal skills.
  • Must have access to a car and be comfortable with traveling. Business car insurance is required.
  • A friendly and approachable demeanour.
  • Ability to build rapport with people from all walks of life.
  • A reliable and self-motivated individual with strong time management skills.

Benefits:

  • Comprehensive 8-week training program – no prior experience necessary!
  • Quarterly performance based bonuses of up to £500
  • Mileage reimbursement.
  • The opportunity to make a real impact by contributing to important research projects.
  • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition.
  • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers.

If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

User Researcher
TXP
London
In office
Senior - Leader
£700/day - £701/day
RECENTLY POSTED

Lead User Researcher (Secure Environment)

Overview

We are seeking an experienced Lead User Researcher to support the delivery of a highly secure, business-critical capability.

Working as part of a small, specialist project team, you will engage with senior stakeholders and end users operating in a highly controlled setting. Your role will focus on understanding complex user needs, workflows, and behaviours, and shaping how a new service is adopted and supported.

This is not a typical digital user research role. Access to users, tools, and environments will be restricted, requiring a pragmatic, adaptable approach and the ability to operate effectively within strict security constraints.

Due to the nature of the work, active DV (Developed Vetting) clearance is required.

Your work will directly inform business change planning, onboarding strategies, operational processes, and service design.

Key Responsibilities

  • Plan and conduct user research within a highly secure environment, adapting methods to align with access and security constraints
  • Engage with senior stakeholders and end users to understand workflows, challenges, and operational needs
  • Develop and maintain user personas, journey maps, and process maps reflecting the target user population
  • Lead the production of business change assessments, identifying impacts, training needs, and transition requirements
  • Define and document processes for how users and information move into and out of the secure environment
  • Identify onboarding requirements, access controls, and any logistical considerations for users
  • Contribute to the design of the overall service model, including support and operational processes
  • Collaborate closely with delivery, security, and governance teams to ensure user needs are reflected in key decisions
  • Document research findings clearly and appropriately for secure environments using approved tools and formats

Essential Skills & Experience

  • Active DV (Developed Vetting) clearance is mandatory
  • Proven experience conducting user research in public sector or similarly regulated environments
  • Strong qualitative research skills, including interviews, workshops, and contextual enquiry
  • Experience working with small or hard-to-access user groups
  • Ability to translate research into actionable insights, business change outputs, and service design recommendations
  • Confidence engaging with senior stakeholders and presenting findings clearly
  • Strong written communication skills, particularly for governance and assurance audiences
  • Experience working in Agile, multidisciplinary teams

Desirable Experience

  • Experience working in highly secure or restricted environments
  • Familiarity with government service design standards and principles
  • Experience producing business change, user impact, or service readiness documentation
  • Working knowledge of collaboration and delivery tools such as Jira and Confluence
Field Interviewer - Full Time
Ipsos
Dartford
In office
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards.

Key Projects You’ll Work On:

  • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies.
  • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour.
  • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland.
  • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences.
  • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour.
  • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights.
  • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain.

Requirements:

  • Excellent communication and interpersonal skills.
  • Must have access to a car and be comfortable with traveling. Business car insurance is required.
  • A friendly and approachable demeanour.
  • Ability to build rapport with people from all walks of life.
  • A reliable and self-motivated individual with strong time management skills.

Benefits:

  • Comprehensive 8-week training program – no prior experience necessary!
  • Quarterly performance based bonuses of up to £500
  • Mileage reimbursement.
  • The opportunity to make a real impact by contributing to important research projects.
  • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition.
  • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers.

If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

#IPSOS

Lecturer in Computing - London (South Ockendon)
GBS UK
South Ockendon
In office
Mid - Senior
£55,000
RECENTLY POSTED

Department:  Academic/Bath Spa University partnership (BSU)

Location:  Greenford or Stratford (On-Site)

Salary: £55,000

Type of Contract:  Full-Time, Permanent (40 hours per week)

Our Vision:  Changing lives through education.

The role : We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our BSc (Hons) Computing  programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends.

Please note this role is not eligible for visa sponsorship.

What you’ll be doing:  As a Lecturer in Computing at Global Banking School, you will deliver modules based around the three main themes of the programme: Technology, Software, and Data. You will develop and deliver comprehensive course materials, that will equip students with an understanding of database systems, internet technologies, data, cyber security, networking, and business information systems. You will undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices.

Responsibilities include:

  • All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met
  • Developing, updating, and improving course materials as appropriate
  • Using a variety of learning and teaching methods/materials
  • Actively engaging in staff development activities, peer observations, meetings and other administrative duties
  • Understanding and keeping up to date with latest developments in your field and student support practices
  • Working towards a range of clearly defined objectives for student attendance, continuation, completion, satisfaction and student progression

About you:

  • You will hold a Master’s degree in a relevant subject area (PhD desirable)
  • You will have previous UK HE lecturing experience in the wider subject area
  • You will be able to demonstrate extensive knowledge of two or more of the following areas:
  1. Programming and software development
  2. Web development
  3. Database systems
  4. Cloud computing
  5. Networking
  6. Cybersecurity
  7. IoT and emerging technologies
  8. Business IT systems
  9. IT management
  10. AI and Machine Learning
  11. Operating Systems
  12. UI/UX
  • You will have experience supervising student work and providing support and feedback
  • You will have experience of accurate reporting and ability to maintain thorough and organised student records
  • You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines
  • You will have excellent communication, interpersonal and team-working skills
  • You will be able to work with diverse groups of people

Desirable:

  • You will hold a Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fellowship of HEA (or international equivalent)
  • You will have experience of design / development of academic or professional education programmes or equivalent

What we offer:

  • 25 days annual leave, plus 8 public holiday
  • 1-day extra leave per year of service, up to a maximum of 5 days
  • Workplace pension scheme
  • Tuition reimbursement for career development courses
  • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more
  • discounts platform, wellbeing centre and much more
  • Reward and recognition programme
  • £500 award employee referral scheme
  • Discretionary annual performance bonus

“The diversity and sense of community at GBS make it truly special. Working with colleagues from different cultures fosters mutual learning and understanding. Everyone is united by a shared goal: to support each other and deliver the best possible experience for our students.”

— John Traichaisit, Consultant Lecturer

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Senior AI/IT Trainer/Senior IT/AI Learning Specialist
DGH Recruitment Ltd.
London
In office
Senior
£60,000 - £70,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Senior AI IT Trainer/Senior IT AI Learning Specialist

A fantastic opportunity has arisen for a Senior AI IT Trainer/Senior IT AI Learning Specialist to join our London based law firm on an initial 12 Month Fixed Term Contract.

Senior AI IT Trainer/Senior IT AI Learning Specialist

Responsibilities and Duties:

? Partner with the IT team, delivery leads, business analysts and solution architects to assess working practices and support improvements through targeted training
? Support the integration and adoption of new technologies, including generative AI tools such as Microsoft Copilot, into daily working practices
? Collaborate with legal and business services teams to understand workflows, identify inefficiencies and recommend technology-enabled solutions
? Provide one-to-one coaching to improve productivity and effective use of firm-supported systems
? Design, implement and deliver training programmes for existing systems and new technologies, including Microsoft 365, generative AI tools and the IT Induction
? Deliver training in classroom, remote, desk-side and one-to-one formats, tailored to role and user needs
? Create and maintain engaging training materials, user guides and video tutorials using eLearning tools
? Maintain the Learning Management System (LMS), ensuring content and schedules remain current
? Monitor user adoption, gather feedback and refine training programmes and configurations accordingly
? Stay up to date with emerging technologies, AI regulation and Microsoft 365 capabilities to ensure relevant training delivery
? Support course promotion, scheduling, registration tracking and assist with technical queries in collaboration with IT teams

Senior AI IT Trainer/Senior IT AI Learning Specialist

Knowledge, Sills and Experience:

? Strong experience delivering IT training within a law firm or professional services environment
? Advanced knowledge of Microsoft 365 applications (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive)
? Strong working knowledge of Microsoft 365 Copilot or similar generative AI tools, including prompt engineering techniques
? Experience with NetDocuments
? Experience supporting mobile devices and associated applications
? Experience using eLearning development tools
? Experience delivering remote training via Teams or similar platforms
? TAP, Microsoft Certified Trainer (MCT) or equivalent certification
? Excellent communication, organisational and interpersonal skills, with the ability to work under pressure and adapt to change

Senior AI IT Trainer/Senior IT AI Learning Specialist

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Senior Technology Learning & Adoption Training Specialist
DGH Recruitment Ltd.
London
In office
Senior
Private salary
RECENTLY POSTED

A fantastic opportunity has arisen for a Senior Technology Learning & Adoption Training Specialist to join our London based law firm on a permanent basis.

Senior Technology Learning & Adoption Training Specialist

Responsibilities and Duties:

* Act as a coach in building the skills and abilities of personnel, both inside and outside of the classroom.
* Create educational resources and provide educational support related to an array of technical products, including Windows, Microsoft Office and other legal applications.
* Design learning solutions including instructor-led courses, videos, and written documentation.
* Transform scripts, storyboards and course plans into activities that promote learner information retention and engagement.
* Maintain existing training resources and look for new ways to utilize them. Retire resources when they become irrelevant.
* Facilitate technology-related classes for all roles within the firm.
* Accurately diagnose organisational technology performance issues and recommend the most appropriate solutions.
* Consult with IS management, HR and Administration, as well as individual users to anticipate and understand needs and develop customised learning solutions including facilitated training, coaching, videos, guides, and other resources.
* Build trust and work effectively with all firm users.
* Participate in complex projects and/or project teams; develop training materials aligned to project plans with key activities, milestones, stakeholders, and rollout strategies; ensure execution and measure effectiveness.

Senior Technology Learning & Adoption Training Specialist

Knowledge, Sills and Experience:

* Proficiency in the Microsoft Office suite, iManage and other firm applications.
* Available to work overtime, as required.
* Available to travel, as needed.
* 2+ years’ experience with legal software systems and successful participation and coordinating training projects in a business setting.
* Prior instructional design and curriculum development experience delivering technology-related material.
* Ability to develop learning objectives and competency requirements, reference guides, instructor-led materials and evaluations/assessments.
* Understanding of techniques used to facilitate adult learning.
* Prior in-person and virtual classroom experience teaching technology-related material.

Senior Technology Learning & Adoption Training Specialist

In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.

DGH Recruitment Limited acts as both an Employment Agency and Employment Business

Lead User Researcher - Remote and London/South of England - MUST BE DV CLEARED - 2 months+
Octopus Computer Associates
London
Fully remote
Senior
£743/day
RECENTLY POSTED

Lead User Researcher - Remote and London/South of England - MUST BE DV CLEARED - 2 months+ - £743.75 per day

blue chip client is urgently looking for a Lead User Researcher

You MUST HAVE CURRENT ACTIVE DV CLEARANCE

Clearance required: DV - Sole UK

Location: Hybrid. Some travel to client sites required - London and South of England, estimated 4 to 5 times per month. Classified work must be conducted on-site in approved environments - remote working is limited by the nature of the programme.

Job Description:

Overview
You will be the lead User Researcher on a classified THE CLIENT programme delivering an Above Secret version of a critical Defence capability. Working within a small, DV-cleared project team, you will engage directly with senior military and civilian THE CLIENT stakeholders and end user representatives to understand how users at Above Secret classification level work, what they need, and how the transition from the current Secret service will affect them. This is not a typical digital product research role. Access to users is controlled and constrained. Research must be conducted within classified environments and in compliance with THE CLIENT security protocols. You will need to be pragmatic, adaptable and comfortable operating in an environment where standard tooling, collaboration platforms and research methods may not be available or appropriate. Your findings will directly shape the business change assessment, user onboarding approach, IMPEX processes and service wrap for the programme.

What you will be doing
Planning and conducting user research within a classified THE CLIENT environment, adapting standard research methods to fit security constraints
Engaging senior military and civilian THE CLIENT stakeholders and end user representatives to understand needs, workflows and pain points at Above Secret classification level
Building and maintaining user personas, journey maps and process maps that reflect the AS user population - who they are, how they access the system, what they need to do and what changes from the current Secret service
Producing the Business Change Assessment - mapping what changes for users moving from S to AS, identifying training needs, onboarding requirements and logistics constraints
Defining and documenting the IMPEX approach - how users and data enter and exit the AS environment
Identifying onboarding authorities, permissions and any transport or logistics needs for AS users
Contributing to service wrap design - feeding user needs into the service model, runbook and support approach
Working closely with the Project 1 Lead and Security Lead to ensure user needs are reflected in accreditation and governance decisions
Documenting research findings in formats suitable for a classified programme - stored and shared only in approved environments

Essential skills and experience
Demonstrable experience conducting user research in UK public sector or defence environments - understanding of THE CLIENT culture, rank structures and how military and civilian users operate is highly desirable
Strong qualitative research skills - interviews, contextual enquiry, workshops, stakeholder engagement - with the ability to adapt methods to restricted access environments
Ability to work with a small, constrained user population rather than broad consumer research panels
Experience translating research findings into clear business change and service design outputs
Comfortable engaging with senior stakeholders (SCS, OF-5 and above) with confidence and credibility
Ability to document findings clearly and concisely for governance and assurance audiences, not just product teams
Experience working within Agile delivery teams alongside BAs, architects and security professionals

Desirable
Prior experience on classified or Above Secret programmes
Familiarity with GDS Service Standard and Government Design Principles
Experience producing business change assessments, user impact assessments or service readiness documentation
Working knowledge of JIRA and Confluence"

Please send CV for full details and immediate interviews. We are a preferred supplier to the client.

Lecturer in Digital Technologies
GBS UK
Multiple locations
In office
Mid - Senior
£55,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Department: Academic/Pearson partnership
Location: West London, Greenford and East London, Bow Road, (On-Site)
Type of Contract: Full-Time, Permanent (40 hours per week)
Salary: £55,000
Type of Contract Full- Time Permanent 40 Hours per week. Please note this role is not eligible for visa sponsorship.

Our Vision: Changing lives through education.

The role : We are currently seeking full-time Lecturers to teach as part of our HND in Digital Technologies for England (Cyber Security) programme. Flexibility is a key part of GBS, Evening and weekend work is not currently required, though this may evolve over time.
What you’ll be doing: As a Lecturer in Digital Technologies at Global Banking School, you will deliver modules based around Big Data, Cyber Security, Networking, Programming, IoT and more. You will develop and deliver comprehensive course materials, that will equip students with a range of key skills essential for entry into this exciting and ever-evolving sector. You will undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices.
Responsibilities include:

  • All aspects of planning, delivering, and assessing student work, ensuring that all learning outcomes are met
  • Developing, updating, and improving course materials as appropriate
  • Using a variety of learning and teaching methods/materials
  • Actively engaging in staff development activities, peer observations, meetings and other administrative duties
  • Understanding and keeping up to date with latest developments in your field and student support practices
  • Working towards a range of clearly defined objectives for student attendance, continuation, completion, satisfaction and student progression
  • About you:
  • You will hold a Master’s degree in a relevant subject area (Teaching qualifications: PGCHE, MA in HE Practice or FHEA etc. desirable)
  • You will have previous UK HE lecturing experience in the wider subject area
  • You will be able to demonstrate extensive knowledge of two or more of the following areas:

Other Information

  • Programming and software development
  • Web development and digital marketing
  • Database systems
  • Cloud computing
  • Networking and cybersecurity.
  • IoT and emerging technologies.
  • Business analysis and digital transformation
  • You will have experience supervising student work and providing support and feedback
  • You will have experience of accurate reporting and ability to maintain thorough and organised student records
  • You will be able to work under pressure, plan and prioritise own workload to meet tight deadlines
  • You will have excellent communication, interpersonal and team-working skills
  • You will be able to work with diverse groups of people

What we offer:

  • 25 days annual leave, plus 8 public holidays
  • 1-day extra leave per year of service, up to a maximum of 5 days
  • Workplace pension scheme
  • Tuition reimbursement for career development courses
  • Flexible Benefits: Cycle to Work, Workplace Nursery, Tech scheme and much more
  • discounts platform, wellbeing centre and much more
  • Reward and recognition programme
  • £500 award employee referral scheme
  • Discretionary annual performance bonus

“The diversity and sense of community at GBS make it truly special. Working with colleagues from different cultures fosters mutual learning and understanding. Everyone is united by a shared goal: to support each other and deliver the best possible experience for our students.”
— John Traichaisit, Consultant Lecturer
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

Market Research Interviewer - Car Required - Full Time
Ipsos
London
In office
Graduate - Junior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards.

Key Projects You’ll Work On:

  • Public Affairs Sector: Engage in studies commissioned by the Department of Education, Home Office, and other government bodies.
  • British Election Study: Contribute to one of the longest-running election studies worldwide, understanding political attitudes and behaviour.
  • Millennium Cohort Study: Collect data on the development and experiences of young people born in England, Scotland, Wales, and Northern Ireland.
  • Children of the 2020s: Longitudinal survey capturing data about child development, family context, and educational experiences.
  • Anti-Social Behaviour Evaluation: Measure the impact of government schemes aimed at preventing anti-social behaviour.
  • Barb Establishment Survey: Help shape the UK TV and advertising landscape with detailed audience data and insights.
  • Mobi Test Travel Survey: Use cutting-edge GPS technology to capture travel patterns across Great Britain.

Requirements:

  • Excellent communication and interpersonal skills.
  • Must have access to a car and be comfortable with traveling. Business car insurance is required.
  • A friendly and approachable demeanour.
  • Ability to build rapport with people from all walks of life.
  • A reliable and self-motivated individual with strong time management skills.

Benefits:

  • Comprehensive 8-week training program - no prior experience necessary!
  • Quarterly performance based bonuses of up to £500
  • Mileage reimbursement.
  • The opportunity to make a real impact by contributing to important research projects.
  • Competitive discounts on shopping to holidays with our staff site, and the ability to send and receive e-card recognition.
  • Strong support system including a ticketing system for inquiries, weekly drop-in sessions, and a dedicated Facebook Group for interviewers.

If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!

Inclusion & Wellbeing Manager
Chiltern Railways
London
In office
Mid - Senior
£40,000 - £50,000
RECENTLY POSTED

Role: Inclusion & Wellbeing Manager
Contract Type: Permanent
Location: London Marylebone Station
Salary: Up to 50,000 per annum

Job Purpose
The Inclusion & Wellbeing Manager plays a key role within the Organisational Development function, leading the design and delivery of inclusion, equity and wellbeing strategies that support cultural transformation and organisational performance.

The role focuses on embedding inclusive behaviours, psychologically safe ways of working and sustainable wellbeing practices into the fabric of the organisation. It uses insight, evidence and engagement to shape how people experience work and how leaders lead.

Key Accountabilities

Organisational Development & Culture

  • Lead the development and delivery of an Inclusion & Wellbeing strategy aligned to the wider OD and People strategies.
  • Shape and influence organisational culture by embedding inclusive values and wellbeing into leadership, systems and everyday behaviours.
  • Design and deliver culture and behaviour change interventions that improve engagement, belonging and performance.
  • Work closely with colleagues on leadership development, change programmes and employee engagement initiatives.

Inclusion & Equity

  • Lead organisational approaches to equity, diversity and inclusion, focusing on long-term cultural and structural change.
  • Use workforce and engagement data to identify patterns, barriers and priority areas for action.
  • Partner with leaders to embed inclusive decision-making across recruitment, progression, performance and talent processes.
  • Build strong relationships with staff networks and employee voice groups, ensuring lived experience informs organisational development activity.
  • Act as a subject matter expert on inclusive practice, providing advice, guidance and thought leadership.

Wellbeing & Psychological Safety

  • Design and implement a whole-organisation wellbeing framework covering mental, physical, social and financial wellbeing.
  • Lead initiatives that support healthy work design, workload management and psychological safety.
  • Embed wellbeing into leadership expectations, management capability and organisational design.
  • Promote a preventative, strengths-based approach to wellbeing rather than reactive support only.

Learning, Capability & Engagement

  • Work with the L&D team to design and deliver learning interventions on inclusive leadership, allyship, managing wellbeing and bias-aware decision-making.
  • Build organisational capability through toolkits, guidance and communities of practice.
  • Support leaders and managers to role model inclusive and healthy ways of working.

Insight, Evaluation & Governance

  • Define outcomes and success measures for inclusion and wellbeing activity within the OD framework.
  • Produce insight-led reporting for senior leaders, using qualitative and quantitative data.
  • Ensure policies, frameworks and initiatives are aligned to equality legislation and best practice.
  • Contribute to external benchmarking, accreditations or standards where appropriate

Person Specification

  • Significant experience in Organisational Development, inclusion, wellbeing or culture change roles.
  • Proven experience designing and delivering organisation-wide culture change or development programmes.
  • Strong understanding of inclusion, equity and wellbeing in an organisational context (beyond policy compliance).
  • High levels of emotional intelligence, credibility and integrity.
  • Professional qualification (e.g. CIPD, OD, coaching, EDI or wellbeing).
  • Experience of leadership development or large-scale transformation programmes.
  • Knowledge of psychological safety, systems thinking or organisational culture models.

Skills & Behaviours

  • Ability to use data and insight to inform strategy and evaluate impact.
  • Skilled facilitator with experience working with senior leaders and diverse groups.
  • Strong influencing, coaching and partnership working skills.
  • Values-led and inclusive.
  • Curious and evidence-based.
  • Collaborative and relational.
  • Courageous in challenging bias and poor practice.
  • Focused on long-term cultural impact.
  • Resilient and adaptable.
Computer Science ECT
Ribbons and Reeves Limited
London
In office
Graduate - Junior
£50,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Computer Science ECT Haringey September 2026

A progressive, high-achieving secondary school in Haringey is seeking a motivated and technically strong Computer Science ECT to join their forward-thinking Computing department from September 2026. This is a permanent Computer Science ECT role within a school rated Outstanding by Ofsted, offering an exceptional launchpad for an early career practitioner ready to develop their practice within a rigorous, supportive, and academically driven environment.

About the School
This Haringey secondary school has cultivated a strong reputation for academic ambition and innovative teaching. The Computing and Computer Science department delivers a well-structured curriculum across KS3 and KS4, covering programming, computational thinking, networking, and digital literacy, with strong GCSE outcomes and growing interest at A-Level. Behaviour is managed through clear, consistent whole-school systems - giving every Computer Science ECT the confidence and structure to teach with purpose from the outset. Enrichment provision including coding clubs, cyber security workshops, and links with local technology employers reflects the school’s commitment to preparing pupils for an increasingly digital world.

What the School Offers

  • A fully structured ECT induction programme with a dedicated mentor and reduced timetable
  • Comprehensive CPD with clear pathways into middle leadership and curriculum development
  • Robust behaviour policy with strong pastoral and SLT support at every level
  • Collaborative departmental planning within a well-resourced and ambitious Computing faculty
  • A research-informed professional culture that genuinely invests in early career teachers

The Role
As a Computer Science ECT, you will deliver high-quality, engaging lessons across KS3 and KS4, introducing pupils to programming languages, algorithms, systems architecture, and real-world computing applications. You will use assessment data to inform your planning and track pupil progress, contribute to departmental schemes of work, and support enrichment activities including coding initiatives and digital skills programmes. Building strong, consistent relationships with pupils, colleagues, and parents will be central to your growth as a Computer Science ECT in this school.

What the School is Looking For
This permanent Computer Science ECT position is best suited to candidates who:

  • Hold UK Qualified Teacher Status (QTS), or are in the final stages of a UK-recognised teacher training programme
  • Possess a strong academic background - a 2:1 degree or above in Computer Science or a closely related discipline from a reputable university, ideally Russell Group
  • Can demonstrate teaching experience within a UK secondary school setting through placements or an NQT/ECT year
  • Show clear evidence of structured lesson delivery and measurable pupil progress in Computing or a related subject
  • Are confident working within established whole-school behaviour and assessment frameworks
  • Are legally entitled to work in the UK - the school is unable to provide visa sponsorship

This role is open to candidates completing or having recently completed formal UK teacher training only. Candidates without QTS or equivalent UK school experience will not be considered.

Salary & Contract
Inner London MPS: £40,317 to £52,300, with UPS up to £62,496. Salary will reflect ECT status on appointment, with clear progression through the pay scale as induction is completed.

If you are an ambitious Computer Science ECT seeking a permanent Secondary Teaching Opportunity within a high-performing Haringey school, this is an outstanding platform to launch and develop your teaching career. We welcome applications from technically strong, academically driven early career practitioners committed to long-term classroom excellence.

Ribbons & Reeves is one of London’s leading Education Recruitment agencies. We specialise in helping teachers secure long-term and permanent roles like this Computer Science ECT position in Haringey. For more opportunities, search ‘Ribbons & Reeves’ online or get in touch today - we’re here to support your next step.

Computer Science ECT | September 2026 | INDTEACH

Digital System Owner - Care Management System
Certitude
Sutton
Hybrid
Mid - Senior
£55,000/day
TECH-AGNOSTIC ROLE

An exciting opportunity to join Certitude as a Digital System Owner Care Management System, as we continue to grow.

Salary: £52,000 £55,000 per annum

Hours: 37.5 hours

Job Type: Fixed Term: 18 months

Department: Digital Delivery Team

Location: Balham, with the option to work in a hybrid way

Closing Date: Monday 20 April

Benefits

  • A stimulating work environment full of opportunities to learn and develop
  • 25 days annual leave + bank holidays & enrolment onto a pension scheme
  • 24-hour Employee Assistance
  • Paid Enhanced DBS
  • Eye care voucher
  • Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase

About the role

We are introducing Log My Care, our new care management system, across Certitude, and this role is key to helping colleagues use it confidently and consistently. Youll support the system as it becomes part of everyday practice, strengthen workflows, and make sure digital tools help us deliver great support.

The role of a Digital System Owner is to enable the safe, consistent and effective use of Log My Care so colleagues have clear workflows, reliable data, and a system that supports the way Certitude wants to work now and in the future.

Duties will include:

  • Leading the adoption and ongoing development of Log My Care so it supports high-quality, person-centred support
  • Defining and refining simple processes and workflows that reflect how Certitude expects support to be delivered and recorded
  • Producing clear, accessible guidance and helping colleagues build clarity, capability and confidence in using the system
  • Supporting and shaping a sustainable model for resolving queries and addressing more complex or high-risk system issues
  • Overseeing governance, permissions, data quality and change control through a safe and structured framework
  • Managing and prioritising the improvement roadmap, guiding safe rollout of changes and future features

About you

To be a Digital System Owner at Certitude, the following are essential:

  • Significant experience owning Log My Care or a similar digital care platform, including configuration, governance and continuous improvement
  • Experience designing or improving digital workflows to support consistent, person-centred, high-quality support
  • Strong communication skills and confident in engaging colleagues at different levels
  • Ability to simplify and explain digital concepts clearly to colleagues with varying levels of digital confidence
  • Strong analytical, problem-solving and organisational skills, able to manage competing priorities and support change
  • Understanding of workflow logic, data structures, reporting capability, digital safety and system governance

Recruitment Process:

Chemistry Calls: Shortlisted applicants will be invited after the closing date

Call dates: Wednesday 22 April and Tuesday 28 April

Duration: 30-45 minutes

Instructions for applicants

  • We encourage all applicants to keep these dates/times free in case they are shortlisted for a chemistry call
  • If someone is interested in the role but would like an informal discussion before applying, please contact us to arrange this

Formal Interviews

Shortlisted candidates from chemistry calls will then be invited to a face-to-face interview.

Interview details

  • Tuesday 5 May 2026 (This will be the only day of interviews)
  • At Certitudes Balham Head Office

About the Organisation

We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.

Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.

Do you want to be a Digital System Owner at Certitude? Select the apply button, complete an application form, and someone from the Recruitment Team will be in touch! A job description and person specification are available via the apply button. If you have any questions, please contact us.

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided, and we welcome applications from all sections of the community.

We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

Please note - we do not provide sponsorship and will not consider any applications from candidates who are currently on a sponsorship.

Digital System Owner, Product Owner (Care / Health), Care Management System, Log My Care, Digital Transformation, Digital Adoption, Workflow Design, System Governance, Data Quality, Digital Change, Configuration & Permissions, Operational Workflows, Digital Support Model, Community Support, Third Sector, Adult Social Care, Mental Health, Support Living, Health & Social Care, Digital Care Records, System Configuration, Reporting & Data Insight, Change Control, API / Integrations, Digital Safety, Mobile Digital Recording Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP.

Interaction Designers - Mid & Senior Level
Deerfoot Recruitment Solutions Limited
London
Hybrid
Mid - Senior
£70,000 - £75,000

Interaction Designers

Salary - 70k- 75k + Generous Benefits Package
Hybrid Working UK Wide

Deerfoot Recruitment is supporting a leading consultancy organisation with the recruitment of multiple Interaction Designers to support major public sector programmes.
These roles offer the opportunity to work on high-profile UK Government digital services, delivering user-centred, accessible and GDS-compliant solutions within agile, multidisciplinary teams.

Key Responsibilities

  • Designing user-centred, accessible digital services aligned to GDS standards
  • Producing high-quality interaction designs, user flows, wireframes and prototypes
  • Collaborating with researchers, developers, product managers and stakeholders
  • Presenting and justifying design decisions using evidence-based approaches
  • Contributing to agile delivery across complex public sector projects
  • Leading, mentoring and supporting designers (senior roles)

Essential Experience

  • Proven interaction design experience within GDS and the public sector
  • Strong grounding in user-centred design from discovery to delivery
  • Experience working in agile, fast-paced environments
  • Ability to engage with senior stakeholders and multidisciplinary teams
  • Proficiency with tools such as Figma, Sketch, Adobe XD, InVision
  • Line management or mentoring experience (senior roles)

Location & Working Pattern

  • Hybrid working - minimum 2 days per week onsite (Multiple base office location options UK wide)

Security & Eligibility

  • Candidates must be UK-based with the right to work in the UK (no sponsorship available)
  • Must be eligible for SC clearance (5 years continuous UK residency required)

This is an excellent opportunity for experienced Interaction Designers seeking impactful public sector work within a collaborative consultancy environment.

Interaction Designer / Interaction Designer (GDS) / UX Designer (User Experience Designer / UX Interaction Designer / UX/UI Designer / Senior Interaction Designer

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn’t right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

User Researcher
Deerfoot Recruitment Solutions Limited
London
Hybrid
Mid - Senior
£55,000 - £75,000
TECH-AGNOSTIC ROLE

User Researcher (Mid-level & Senior)

Location: UK-wide (Hybrid - 2 days per week in a local office)
Salary:

  • Mid-level: 50,000 - 55,000
  • Senior: 60,000 - 75,000

Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services.

This is a hybrid role, requiring two days per week in an office. The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home.

The Role

The successful candidates will work within multidisciplinary agile teams, helping to design and deliver digital services that meet the Government Digital Service (GDS) standards. You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction.

Responsibilities will include:

  • Designing and delivering qualitative and quantitative user research
  • Developing research strategies and roadmaps
  • Working closely with designers, product managers, analysts and developers
  • Advocating for users, including those with accessibility needs
  • Presenting insights and recommendations to senior stakeholders
  • Mentoring junior researchers (senior role)

About You

Candidates will have strong experience in user-centred design and human-centred research, with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments, agile teams, and contributing to GDS or service assessments is highly desirable.

For the senior role, the ability to lead research programmes, manage stakeholders, and mentor others is essential.

Additional Information

  • Candidates must be based in the UK with existing right to work (no sponsorship available)
  • Successful applicants will be required to obtain Security Check (SC) clearance, including 5 years’ UK residency
  • Pre-employment checks will apply

This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment.

Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn’t right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Spotlight
User Researcher (Contract)
Opencast
Multiple locations
Hybrid
Mid - Senior
£450/day - £500/day
TECH-AGNOSTIC ROLE

Check out this brand new role!

Ready to turn curiosity into impact?

Do you want to use research to shape services that make a real impact? Are you ready to bring curiosity and insight to projects that improve people’s lives?

If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a User Researcher, you’ll uncover the needs and voices of people, work in multi-disciplinary teams to feed these needs into design decisions shape impactful services, and bring curiosity, pragmatism and insight to projects. You’ll enjoy, a supportive community whilst working across public sector clients, to solve real problems that impact people’s lives.

What you’ll do within our teams

  • Plan research approaches for complex projects that might have multiple research activities running at the same time whilst being delivered by other researchers
  • Offer oversight of research conducted by other people, either formally or informally, to improve research practices
  • Identify where research points to areas that need more investigation and, where necessary, help to re-define the project scope and priorities in response to this
  • Produce the required documentation and materials for research activity, including discussion guides and consent forms
  • Recruit participants in line with GDPR and MRS guidelines
  • Use your excellent communication skills to clearly explain your approach to your team and stakeholders

You’ll suit this role if you:

  • Use a wide range of quantitative and qualitative research methods, including things like interviews, surveys, workshops, focus groups, shadowing, diary studies, usability testing, eye tracking, A/B testing, and analytics
  • Have a strong understanding of GDS and designing to government service standards, preferably on projects that passed assessment(s)
  • Can identify key themes, user needs, business needs, and personas through analysis
  • Can explain findings to a range of audiences and translate these into areas of the service that need design focus
  • Can produce user research deliverables like personas and journey maps
  • Make sure your research is inclusive and includes people with disabilities and those who need support to use digital services
  • Can build strong relationships with clients and persuade stakeholders of the importance of research to a project
  • Thrive in a multidisciplinary team and encourage teammates to shadow and take part in research
  • Understand agile processes
  • Enjoy working with clients as they evolve and adapt
  • Are naturally curious and able to champion your own learning and development
  • Are an advocate for user-centred design
  • Are respectful and tactful in your approach to clients who perhaps aren’t as familiar with user-centred design
  • Are proactive and will take the initiative to solve a problem rather than seeing it and ignoring it
  • Are keen to share your knowledge and experience

If you have any of this experience, please show it on your CV and in the interview.

Spotlight
User Researcher - Consultant
Opencast
Multiple locations
Hybrid
Mid - Senior
£42,001 - £56,000
TECH-AGNOSTIC ROLE

Check out this brand new role!

Ready to turn curiosity into impact?

Do you want to use research to shape services that make a real impact? Are you ready to bring curiosity and insight to projects that improve people’s lives?

If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a User Researcher, you’ll uncover the needs and voices of people, work in multi-disciplinary teams to feed these needs into design decisions shape impactful services, and bring curiosity, pragmatism and insight to projects. You’ll enjoy, a supportive community whilst working across public sector clients, to solve real problems that impact people’s lives.

The role

UK Security Clearance (existing SC clearance or eligibility) is a requirement for our current permanent opportunities.

You’ll conduct research which supports the development of a user centred service. You’ll work closely with other user centred design roles, such as Service Designer, Content Designers, and Interaction Designers, to solve complex and interesting problems for our clients.

You’ll ensure that work is carried out in accordance with Opencast’s quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client.

If you take a leadership role in projects, have a variety of project experience and support more junior colleagues working in design and delivery research you may be better suited to our Senior User Researcher role.

Essential experience

To succeed in this role, you need experience of delivering user research to a delivery team.

· In your CV and interview(s), please show how you have:

· chosen from a range of research methods to design the right research approach for the project phase

· produced the required ethics and governance documentation and materials for research activity

· recruited a wide range of participants in line with GDPR and MRS guidelines

· identified key themes, user needs, personas, and design feedback through analysis

· produced clear and concise user research deliverables to meet the needs of different audiences

· worked to GDS standards

· worked in agile delivery teams

In addition to user research skills, there are essential core skills you’ll need to work effectively as a consultant.

In the interview, please show how you have:

· planned your own tasks to achieve the objectives of your project

· respectfully challenged decisions or solutions you don’t agree with

· collaborated well with your colleagues, teammates and clients

In your interview we’ll ask you questions based around these experiences. We’ll also ask you to present a piece of work which demonstrates these skills and experiences.

If you have any of this experience, please show it on your CV and in the interview.

Salary

  • Consultant salary range: £42,001 - £56,000
  • What our offer includes
  • A competitive pension, health cash plan, share options and discretionary bonus.
  • Flexible hours and 25 days’ holiday.
  • People to support you every step of the way.

Where you’ll work

Your working time at Opencast will be split between multiple locations, including from our HQ and hub locations, client site or home. Travel is part of life at Opencast, and takes in account requirements of your work, our clients and your team.

We include you

We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.

Interview

Job interviews are on Microsoft Teams. We’ll make any adjustments to help you.

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Frequently asked questions
London offers a wide range of UX Researcher opportunities, including roles in startups, tech companies, agencies, and large enterprises. Positions vary from junior to senior levels, focusing on areas such as user experience design, usability testing, and product research.
Key skills include user research methodologies, data analysis, user testing, wireframing, strong communication, and proficiency with tools like Axure, Figma, or UserTesting. Experience with both qualitative and quantitative research techniques is highly valued.
Many UX Researcher roles in London offer flexible working arrangements. While some positions require onsite presence, especially for user testing, a growing number offer remote or hybrid options depending on the company and project needs.
Building a strong portfolio showcasing your research projects, gaining experience with popular UX tools, networking within the UX community, and tailoring your CV to highlight relevant skills will boost your chances. Additionally, staying updated with the latest UX trends is beneficial.
Yes, Haystack offers salary data and market insights for UX Researcher positions in London, helping you understand competitive pay rates and negotiate better compensation during your job search.