Field Market Research Interviewer | Part ‑Time, Flexible | Paid per Shift
Join Ipsos and step into a role where every shift takes you on the move. As a Field Market Research Interviewer, you’ll travel on local bus routes and speak with passengers to help improve public transport across Scotland.
A Day in the Life
You start your shift by heading to your assigned bus route or stop. Equipped with your Ipsos tablet, forms, and ID badge, you hop on the bus and begin your journey.
As the bus travels through your local area, you:
Some shifts involve **being on the bus for the full route**, while others may involve **a fixed three‑hour session at a bus stop or bus station**. Either way, **free travel is provided on the bus you interview on**.
You’ll meet people from all walks of life, gather valuable insights, and complete your shift knowing your work helps shape the future of public transport.
What You Can Expect
Why Join Ipsos?
You’d Be Great If You:
Ready to get started? Apply now and become part of our national team of Market Research Interviewers .
As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards.
Key Projects You’ll Work On:
Requirements:
Benefits:
If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!
#IPSOS
As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards.
Key Projects You’ll Work On:
Requirements:
Benefits:
If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!
Field Market Research Interviewer Part Time, Flexible Paid per Shift
Join Ipsos and step into a role where every shift takes you on the move. As a Field Market Research Interviewer, you’ll travel on local bus routes and speak with passengers to help improve public transport across Great Britain.
A Day in the Life
You start your shift by heading to your assigned bus route or stop. Equipped with your Ipsos tablet, forms, and ID badge, you hop on the bus and begin your journey.
As the bus travels through your local area, you:
Some shifts involve being on the bus for the full route , while others may involve a fixed three hour session at a bus stop or bus station . Either way, free travel is provided on the bus you interview on .
You’ll meet people from all walks of life, gather valuable insights, and complete your shift knowing your work helps shape the future of public transport.
What You Can Expect
Why Join Ipsos?
You’d Be Great If You:
Ready to get started? Apply now and become part of our national team of Market Research Interviewers.
As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards.
Key Projects You’ll Work On:
Requirements:
Benefits:
If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!
Lead User Researcher (Secure Environment)
Overview
We are seeking an experienced Lead User Researcher to support the delivery of a highly secure, business-critical capability.
Working as part of a small, specialist project team, you will engage with senior stakeholders and end users operating in a highly controlled setting. Your role will focus on understanding complex user needs, workflows, and behaviours, and shaping how a new service is adopted and supported.
This is not a typical digital user research role. Access to users, tools, and environments will be restricted, requiring a pragmatic, adaptable approach and the ability to operate effectively within strict security constraints.
Due to the nature of the work, active DV (Developed Vetting) clearance is required.
Your work will directly inform business change planning, onboarding strategies, operational processes, and service design.
Key Responsibilities
Essential Skills & Experience
Desirable Experience
As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards.
Key Projects You’ll Work On:
Requirements:
Benefits:
If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!
#IPSOS
Department: Academic/Bath Spa University partnership (BSU)
Location: Greenford or Stratford (On-Site)
Salary: £55,000
Type of Contract: Full-Time, Permanent (40 hours per week)
Our Vision: Changing lives through education.
The role : We are currently seeking Lecturers to teach across a range of undergraduate levels as part of our BSc (Hons) Computing programme. Due to our delivery model, we require flexibility to teach during weekdays, evenings and at weekends.
Please note this role is not eligible for visa sponsorship.
What you’ll be doing: As a Lecturer in Computing at Global Banking School, you will deliver modules based around the three main themes of the programme: Technology, Software, and Data. You will develop and deliver comprehensive course materials, that will equip students with an understanding of database systems, internet technologies, data, cyber security, networking, and business information systems. You will undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices.
Responsibilities include:
About you:
Desirable:
What we offer:
“The diversity and sense of community at GBS make it truly special. Working with colleagues from different cultures fosters mutual learning and understanding. Everyone is united by a shared goal: to support each other and deliver the best possible experience for our students.”
— John Traichaisit, Consultant Lecturer
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
Senior AI IT Trainer/Senior IT AI Learning Specialist
A fantastic opportunity has arisen for a Senior AI IT Trainer/Senior IT AI Learning Specialist to join our London based law firm on an initial 12 Month Fixed Term Contract.
Senior AI IT Trainer/Senior IT AI Learning Specialist
Responsibilities and Duties:
? Partner with the IT team, delivery leads, business analysts and solution architects to assess working practices and support improvements through targeted training
? Support the integration and adoption of new technologies, including generative AI tools such as Microsoft Copilot, into daily working practices
? Collaborate with legal and business services teams to understand workflows, identify inefficiencies and recommend technology-enabled solutions
? Provide one-to-one coaching to improve productivity and effective use of firm-supported systems
? Design, implement and deliver training programmes for existing systems and new technologies, including Microsoft 365, generative AI tools and the IT Induction
? Deliver training in classroom, remote, desk-side and one-to-one formats, tailored to role and user needs
? Create and maintain engaging training materials, user guides and video tutorials using eLearning tools
? Maintain the Learning Management System (LMS), ensuring content and schedules remain current
? Monitor user adoption, gather feedback and refine training programmes and configurations accordingly
? Stay up to date with emerging technologies, AI regulation and Microsoft 365 capabilities to ensure relevant training delivery
? Support course promotion, scheduling, registration tracking and assist with technical queries in collaboration with IT teams
Senior AI IT Trainer/Senior IT AI Learning Specialist
Knowledge, Sills and Experience:
? Strong experience delivering IT training within a law firm or professional services environment
? Advanced knowledge of Microsoft 365 applications (Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive)
? Strong working knowledge of Microsoft 365 Copilot or similar generative AI tools, including prompt engineering techniques
? Experience with NetDocuments
? Experience supporting mobile devices and associated applications
? Experience using eLearning development tools
? Experience delivering remote training via Teams or similar platforms
? TAP, Microsoft Certified Trainer (MCT) or equivalent certification
? Excellent communication, organisational and interpersonal skills, with the ability to work under pressure and adapt to change
Senior AI IT Trainer/Senior IT AI Learning Specialist
In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.
DGH Recruitment Limited acts as both an Employment Agency and Employment Business
A fantastic opportunity has arisen for a Senior Technology Learning & Adoption Training Specialist to join our London based law firm on a permanent basis.
Senior Technology Learning & Adoption Training Specialist
Responsibilities and Duties:
* Act as a coach in building the skills and abilities of personnel, both inside and outside of the classroom.
* Create educational resources and provide educational support related to an array of technical products, including Windows, Microsoft Office and other legal applications.
* Design learning solutions including instructor-led courses, videos, and written documentation.
* Transform scripts, storyboards and course plans into activities that promote learner information retention and engagement.
* Maintain existing training resources and look for new ways to utilize them. Retire resources when they become irrelevant.
* Facilitate technology-related classes for all roles within the firm.
* Accurately diagnose organisational technology performance issues and recommend the most appropriate solutions.
* Consult with IS management, HR and Administration, as well as individual users to anticipate and understand needs and develop customised learning solutions including facilitated training, coaching, videos, guides, and other resources.
* Build trust and work effectively with all firm users.
* Participate in complex projects and/or project teams; develop training materials aligned to project plans with key activities, milestones, stakeholders, and rollout strategies; ensure execution and measure effectiveness.
Senior Technology Learning & Adoption Training Specialist
Knowledge, Sills and Experience:
* Proficiency in the Microsoft Office suite, iManage and other firm applications.
* Available to work overtime, as required.
* Available to travel, as needed.
* 2+ years’ experience with legal software systems and successful participation and coordinating training projects in a business setting.
* Prior instructional design and curriculum development experience delivering technology-related material.
* Ability to develop learning objectives and competency requirements, reference guides, instructor-led materials and evaluations/assessments.
* Understanding of techniques used to facilitate adult learning.
* Prior in-person and virtual classroom experience teaching technology-related material.
Senior Technology Learning & Adoption Training Specialist
In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.
DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Lead User Researcher - Remote and London/South of England - MUST BE DV CLEARED - 2 months+ - £743.75 per day
blue chip client is urgently looking for a Lead User Researcher
You MUST HAVE CURRENT ACTIVE DV CLEARANCE
Clearance required: DV - Sole UK
Location: Hybrid. Some travel to client sites required - London and South of England, estimated 4 to 5 times per month. Classified work must be conducted on-site in approved environments - remote working is limited by the nature of the programme.
Job Description:
Overview
You will be the lead User Researcher on a classified THE CLIENT programme delivering an Above Secret version of a critical Defence capability. Working within a small, DV-cleared project team, you will engage directly with senior military and civilian THE CLIENT stakeholders and end user representatives to understand how users at Above Secret classification level work, what they need, and how the transition from the current Secret service will affect them. This is not a typical digital product research role. Access to users is controlled and constrained. Research must be conducted within classified environments and in compliance with THE CLIENT security protocols. You will need to be pragmatic, adaptable and comfortable operating in an environment where standard tooling, collaboration platforms and research methods may not be available or appropriate. Your findings will directly shape the business change assessment, user onboarding approach, IMPEX processes and service wrap for the programme.
What you will be doing
Planning and conducting user research within a classified THE CLIENT environment, adapting standard research methods to fit security constraints
Engaging senior military and civilian THE CLIENT stakeholders and end user representatives to understand needs, workflows and pain points at Above Secret classification level
Building and maintaining user personas, journey maps and process maps that reflect the AS user population - who they are, how they access the system, what they need to do and what changes from the current Secret service
Producing the Business Change Assessment - mapping what changes for users moving from S to AS, identifying training needs, onboarding requirements and logistics constraints
Defining and documenting the IMPEX approach - how users and data enter and exit the AS environment
Identifying onboarding authorities, permissions and any transport or logistics needs for AS users
Contributing to service wrap design - feeding user needs into the service model, runbook and support approach
Working closely with the Project 1 Lead and Security Lead to ensure user needs are reflected in accreditation and governance decisions
Documenting research findings in formats suitable for a classified programme - stored and shared only in approved environments
Essential skills and experience
Demonstrable experience conducting user research in UK public sector or defence environments - understanding of THE CLIENT culture, rank structures and how military and civilian users operate is highly desirable
Strong qualitative research skills - interviews, contextual enquiry, workshops, stakeholder engagement - with the ability to adapt methods to restricted access environments
Ability to work with a small, constrained user population rather than broad consumer research panels
Experience translating research findings into clear business change and service design outputs
Comfortable engaging with senior stakeholders (SCS, OF-5 and above) with confidence and credibility
Ability to document findings clearly and concisely for governance and assurance audiences, not just product teams
Experience working within Agile delivery teams alongside BAs, architects and security professionals
Desirable
Prior experience on classified or Above Secret programmes
Familiarity with GDS Service Standard and Government Design Principles
Experience producing business change assessments, user impact assessments or service readiness documentation
Working knowledge of JIRA and Confluence"
Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
Department: Academic/Pearson partnership
Location: West London, Greenford and East London, Bow Road, (On-Site)
Type of Contract: Full-Time, Permanent (40 hours per week)
Salary: £55,000
Type of Contract Full- Time Permanent 40 Hours per week. Please note this role is not eligible for visa sponsorship.
Our Vision: Changing lives through education.
The role : We are currently seeking full-time Lecturers to teach as part of our HND in Digital Technologies for England (Cyber Security) programme. Flexibility is a key part of GBS, Evening and weekend work is not currently required, though this may evolve over time.
What you’ll be doing: As a Lecturer in Digital Technologies at Global Banking School, you will deliver modules based around Big Data, Cyber Security, Networking, Programming, IoT and more. You will develop and deliver comprehensive course materials, that will equip students with a range of key skills essential for entry into this exciting and ever-evolving sector. You will undertake all aspects of learning, teaching and assessment of students and keep up to date with latest developments in your field and student support practices.
Responsibilities include:
Other Information
What we offer:
“The diversity and sense of community at GBS make it truly special. Working with colleagues from different cultures fosters mutual learning and understanding. Everyone is united by a shared goal: to support each other and deliver the best possible experience for our students.”
— John Traichaisit, Consultant Lecturer
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
As a face-to-face Market Research Interviewer at Ipsos, you will be at the forefront of gathering valuable insights from the public on a variety of important and fascinating topics. You will travel to respondent’s homes to conduct face-to-face interviews and ensure respondents feel comfortable sharing their opinions. You will explain the survey process, answer any questions, and encourage participation. Don’t worry, you will receive plenty of training! During interviews, you will accurately record responses using provided devices and meet daily targets while maintaining high-quality standards.
Key Projects You’ll Work On:
Requirements:
Benefits:
If you are a curious, resilient, and self-motivated individual who enjoys talking to people then Be a Game Changer! Apply Now!
Role: Inclusion & Wellbeing Manager
Contract Type: Permanent
Location: London Marylebone Station
Salary: Up to 50,000 per annum
Job Purpose
The Inclusion & Wellbeing Manager plays a key role within the Organisational Development function, leading the design and delivery of inclusion, equity and wellbeing strategies that support cultural transformation and organisational performance.
The role focuses on embedding inclusive behaviours, psychologically safe ways of working and sustainable wellbeing practices into the fabric of the organisation. It uses insight, evidence and engagement to shape how people experience work and how leaders lead.
Key Accountabilities
Organisational Development & Culture
Inclusion & Equity
Wellbeing & Psychological Safety
Learning, Capability & Engagement
Insight, Evaluation & Governance
Person Specification
Skills & Behaviours
Computer Science ECT Haringey September 2026
A progressive, high-achieving secondary school in Haringey is seeking a motivated and technically strong Computer Science ECT to join their forward-thinking Computing department from September 2026. This is a permanent Computer Science ECT role within a school rated Outstanding by Ofsted, offering an exceptional launchpad for an early career practitioner ready to develop their practice within a rigorous, supportive, and academically driven environment.
About the School
This Haringey secondary school has cultivated a strong reputation for academic ambition and innovative teaching. The Computing and Computer Science department delivers a well-structured curriculum across KS3 and KS4, covering programming, computational thinking, networking, and digital literacy, with strong GCSE outcomes and growing interest at A-Level. Behaviour is managed through clear, consistent whole-school systems - giving every Computer Science ECT the confidence and structure to teach with purpose from the outset. Enrichment provision including coding clubs, cyber security workshops, and links with local technology employers reflects the school’s commitment to preparing pupils for an increasingly digital world.
What the School Offers
The Role
As a Computer Science ECT, you will deliver high-quality, engaging lessons across KS3 and KS4, introducing pupils to programming languages, algorithms, systems architecture, and real-world computing applications. You will use assessment data to inform your planning and track pupil progress, contribute to departmental schemes of work, and support enrichment activities including coding initiatives and digital skills programmes. Building strong, consistent relationships with pupils, colleagues, and parents will be central to your growth as a Computer Science ECT in this school.
What the School is Looking For
This permanent Computer Science ECT position is best suited to candidates who:
This role is open to candidates completing or having recently completed formal UK teacher training only. Candidates without QTS or equivalent UK school experience will not be considered.
Salary & Contract
Inner London MPS: £40,317 to £52,300, with UPS up to £62,496. Salary will reflect ECT status on appointment, with clear progression through the pay scale as induction is completed.
If you are an ambitious Computer Science ECT seeking a permanent Secondary Teaching Opportunity within a high-performing Haringey school, this is an outstanding platform to launch and develop your teaching career. We welcome applications from technically strong, academically driven early career practitioners committed to long-term classroom excellence.
Ribbons & Reeves is one of London’s leading Education Recruitment agencies. We specialise in helping teachers secure long-term and permanent roles like this Computer Science ECT position in Haringey. For more opportunities, search ‘Ribbons & Reeves’ online or get in touch today - we’re here to support your next step.
Computer Science ECT | September 2026 | INDTEACH
An exciting opportunity to join Certitude as a Digital System Owner Care Management System, as we continue to grow.
Salary: £52,000 £55,000 per annum
Hours: 37.5 hours
Job Type: Fixed Term: 18 months
Department: Digital Delivery Team
Location: Balham, with the option to work in a hybrid way
Closing Date: Monday 20 April
Benefits
About the role
We are introducing Log My Care, our new care management system, across Certitude, and this role is key to helping colleagues use it confidently and consistently. Youll support the system as it becomes part of everyday practice, strengthen workflows, and make sure digital tools help us deliver great support.
The role of a Digital System Owner is to enable the safe, consistent and effective use of Log My Care so colleagues have clear workflows, reliable data, and a system that supports the way Certitude wants to work now and in the future.
Duties will include:
About you
To be a Digital System Owner at Certitude, the following are essential:
Recruitment Process:
Chemistry Calls: Shortlisted applicants will be invited after the closing date
Call dates: Wednesday 22 April and Tuesday 28 April
Duration: 30-45 minutes
Instructions for applicants
Formal Interviews
Shortlisted candidates from chemistry calls will then be invited to a face-to-face interview.
Interview details
About the Organisation
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.
Do you want to be a Digital System Owner at Certitude? Select the apply button, complete an application form, and someone from the Recruitment Team will be in touch! A job description and person specification are available via the apply button. If you have any questions, please contact us.
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided, and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Please note - we do not provide sponsorship and will not consider any applications from candidates who are currently on a sponsorship.
Digital System Owner, Product Owner (Care / Health), Care Management System, Log My Care, Digital Transformation, Digital Adoption, Workflow Design, System Governance, Data Quality, Digital Change, Configuration & Permissions, Operational Workflows, Digital Support Model, Community Support, Third Sector, Adult Social Care, Mental Health, Support Living, Health & Social Care, Digital Care Records, System Configuration, Reporting & Data Insight, Change Control, API / Integrations, Digital Safety, Mobile Digital Recording Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP.
Interaction Designers
Salary - 70k- 75k + Generous Benefits Package
Hybrid Working UK Wide
Deerfoot Recruitment is supporting a leading consultancy organisation with the recruitment of multiple Interaction Designers to support major public sector programmes.
These roles offer the opportunity to work on high-profile UK Government digital services, delivering user-centred, accessible and GDS-compliant solutions within agile, multidisciplinary teams.
Key Responsibilities
Essential Experience
Location & Working Pattern
Security & Eligibility
This is an excellent opportunity for experienced Interaction Designers seeking impactful public sector work within a collaborative consultancy environment.
Interaction Designer / Interaction Designer (GDS) / UX Designer (User Experience Designer / UX Interaction Designer / UX/UI Designer / Senior Interaction Designer
Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn’t right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
User Researcher (Mid-level & Senior)
Location: UK-wide (Hybrid - 2 days per week in a local office)
Salary:
Our client, a leading digital consultancy working across the public sector and beyond, is looking to hire two User Researchers (one mid-level and one senior) to support the delivery of high-quality, user-centred digital services.
This is a hybrid role, requiring two days per week in an office. The client has multiple office locations across the UK, including London, Bristol, Cardiff, Birmingham, Liverpool, Manchester and Edinburgh. Candidates will attend the office closest to their home.
The Role
The successful candidates will work within multidisciplinary agile teams, helping to design and deliver digital services that meet the Government Digital Service (GDS) standards. You will plan and conduct user research, translate insights into actionable recommendations, and influence product and service direction.
Responsibilities will include:
About You
Candidates will have strong experience in user-centred design and human-centred research, with a proven ability to select and apply appropriate research methods. Experience working in government or regulated environments, agile teams, and contributing to GDS or service assessments is highly desirable.
For the senior role, the ability to lead research programmes, manage stakeholders, and mentor others is essential.
Additional Information
This is an excellent opportunity to work on transformational digital services with real societal impact, while benefiting from long-term career development in a supportive and forward-thinking environment.
Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn’t right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Check out this brand new role!
Ready to turn curiosity into impact?
Do you want to use research to shape services that make a real impact? Are you ready to bring curiosity and insight to projects that improve people’s lives?
If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a User Researcher, you’ll uncover the needs and voices of people, work in multi-disciplinary teams to feed these needs into design decisions shape impactful services, and bring curiosity, pragmatism and insight to projects. You’ll enjoy, a supportive community whilst working across public sector clients, to solve real problems that impact people’s lives.
What you’ll do within our teams
You’ll suit this role if you:
If you have any of this experience, please show it on your CV and in the interview.
Check out this brand new role!
Ready to turn curiosity into impact?
Do you want to use research to shape services that make a real impact? Are you ready to bring curiosity and insight to projects that improve people’s lives?
If so, Opencast could be the place for you. We’re a growing tech consultancy that creates user-centred solutions with purpose for our clients in government, healthcare and purpose-driven businesses. As a User Researcher, you’ll uncover the needs and voices of people, work in multi-disciplinary teams to feed these needs into design decisions shape impactful services, and bring curiosity, pragmatism and insight to projects. You’ll enjoy, a supportive community whilst working across public sector clients, to solve real problems that impact people’s lives.
The role
UK Security Clearance (existing SC clearance or eligibility) is a requirement for our current permanent opportunities.
You’ll conduct research which supports the development of a user centred service. You’ll work closely with other user centred design roles, such as Service Designer, Content Designers, and Interaction Designers, to solve complex and interesting problems for our clients.
You’ll ensure that work is carried out in accordance with Opencast’s quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client.
If you take a leadership role in projects, have a variety of project experience and support more junior colleagues working in design and delivery research you may be better suited to our Senior User Researcher role.
Essential experience
To succeed in this role, you need experience of delivering user research to a delivery team.
· In your CV and interview(s), please show how you have:
· chosen from a range of research methods to design the right research approach for the project phase
· produced the required ethics and governance documentation and materials for research activity
· recruited a wide range of participants in line with GDPR and MRS guidelines
· identified key themes, user needs, personas, and design feedback through analysis
· produced clear and concise user research deliverables to meet the needs of different audiences
· worked to GDS standards
· worked in agile delivery teams
In addition to user research skills, there are essential core skills you’ll need to work effectively as a consultant.
In the interview, please show how you have:
· planned your own tasks to achieve the objectives of your project
· respectfully challenged decisions or solutions you don’t agree with
· collaborated well with your colleagues, teammates and clients
In your interview we’ll ask you questions based around these experiences. We’ll also ask you to present a piece of work which demonstrates these skills and experiences.
If you have any of this experience, please show it on your CV and in the interview.
Salary
Where you’ll work
Your working time at Opencast will be split between multiple locations, including from our HQ and hub locations, client site or home. Travel is part of life at Opencast, and takes in account requirements of your work, our clients and your team.
We include you
We welcome candidates from all identities, attributes, ways of thinking and backgrounds to thrive in a career at Opencast. Our aim is for the diversity of our people to be reflected in the solutions we deliver, to help create a fairer society for all.
Interview
Job interviews are on Microsoft Teams. We’ll make any adjustments to help you.