UX Designer Manchester

On behalf of our rapidly growing client based in Manchester, we are recruiting for a talented UX/UI Designer. As UX/UI Designer, you will continuously harmonise and hone the company software and mobile app, ensuring complex tasks are simplified into efficient, easy user journeys and that UI design is attractive, consistent, and clean.

The UX Designer will be responsible for:

• Evaluating and addressing user requirements, in collaboration with our Product Managers and Business Analysts
• Illustrating design ideas using storyboards, process flows, and maps
• Designing GUI elements like dashboards, navigation menus, forms, tools, and pages
• Developing UI mock-ups and animated prototypes that clearly illustrate what the software should look like and how it should function
• Writing clear, friendly, and informative in-app copy to guide users
• Liaising with developers to ensure the final product matches the designs and satisfies the original user requirements

The UX/UI Designer will have the following:

• Proven work experience as a UI/UX Designer or similar role
• Portfolio of design projects
• An expert with the following design software: Adobe XD, Sketch, Figma, InVision, Miro etc.
• Team spirit and strong communication skills to collaborate with various stakeholders
• Strong time-management skills
• A keen eye for beautiful design, detail, accuracy, and quality

Benefits

• 25 days + Bank Holidays plus your birthday off
• Flexible working
• Medical insurance

How to Apply if youre interested in this Job:

If this sounds like your perfect role, click Apply without delay!

UX Designer Manchester

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.

Role Title: UX Researcher
Location: Manchester
Duration: 31/12/2026
Work setup: 2 days onsite/week

MUST BE PAYE THROUGH UMBRELLA

Role Description:

• The User Experience Researcher will be primarily responsible for management of the research team.
• Implementation and management of research processes.
• Overseeing and assigning appropriate workloads (sprint planning) and ensuring the team is working efficiently and in line with the SME priorities.
• Providing roadmaps and timelines of completion for project work with strategic insight.
• Supervision and collaboration on; designing, conducting, analysing, and reporting on user-centered design research and usability testing including identification of user needs and goals, task and workflow modelling, ethnography and persona development as well as rapid iterative usability testing, and more formal, in-depth testing.
• A successful Senior User Experience Researcher must be able to mentor and manage a team of UX professionals and work without supervision on multiple concurrent projects.

KEY ACCOUNTABILITIES:

As a UX Researcher you will be accountable for:

• Managing the UX research team and assume responsibility for outputs/deliverables
• Working alongside the Digital Performance & Optimisation Lead to define, implement and champion user centered design strategy and processes
• Ownership of the SME Customer Research Panel - recruitment, engagement and controls
• Designing and conducting usability research both online and in the field and provide recommendations for improvement
• Serve as a member of a team that acts as a ‘repository’ of research-based usability knowledge
• Work with project Stakeholders and team members to test business requirements using the most appropriate method
• Lead, develop and motivate the UX Research Team
• Determine user needs by conducting in-depth analysis across a range of research practices
• Work with Designers & Content Designers to test proposed look & feel initiatives, working together to develop the most appropriate solution for customers
• Manage and develop other researchers to assure and improve research practice
• Lead moderated user testing and workshops.
• Observe UX Team conducting user testing and workshops to ensure done in a complaint and effective way, providing feedback as appropriate
• Promote user centered design principles and best practice across Digital, SME and the Bank - developing a culture of research first
• Conduct in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, and other approaches to ensure the user need is fully understood in the service design)
• Consumer Duty - Maintain knowledge of and adherence to all relevant regulatory requirements

TECHNICAL CAPABILITIES:

• Team member management
• Usability moderating (all types, particularly one-on-one)
• Experimental design
• Test method selection
• Statistical/qualitative/quantitative analysis
• Presentations (verbal and written)

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

• Excellent communication and presentation skills, both written and oral
• Excellent relationship skills - able to operate effectively with internal stakeholders and with external suppliers and partners
• Proven experience of mentorship and management skills
• Proven experience of effective time management of self and others
• Ability to impact assess workload and manage delivery expectations and deadlines appropriately
• Choose appropriate methods and advise on application of research methods to assure best practice
• High level of customer focus and understanding of customer needs
• Experienced in usability test moderating (all types, particularly one-on-one)
• Participant recruiting/screener creation
• Proven experience of managing, executing and analysing usability test sessions
• Proven experience of working in an agile development environment with User Experience teams, designers and developers to create new digital products and services
• Demonstrable ability to take initiative and seek out opportunities to innovate and create effective change
• Precise and high attention to detail
• Be passionate about uses of information architecture/usability/accessibility.
• Experience within a research and digital environment.
• Uses strategic insight and aligns user research activities to inform decision making and action.

If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.

Interaction Designer
Manchester (Hybrid)
Permanent
£70,000 + Benefits

Interaction Designer needed with strong Government Digital Services (GDS) experience for a permanent position in Manchester (Hybrid). Start ideally in Feb/March 2026.

A chance to work with a leading global IT transformation business specialising in delivering large-scale Government digital modernisation projects.

Hybrid Working - 3-4 days/week remote (WFH), and 1-2 days/week working on-site from the Manchester office.

Benefits include: Salary to £70,000 (DOE) + Hybrid + Bonus + Pension + 22 days holiday + BHs (rising to 25 days) + Death in Service + Health Care Plan + More.

Key skills, experience + duties to include:

• As Interaction Designer you will be a key member of the User Centred Design (UCD) practice, applying user-centred design principles to deliver impactful solutions.
• Strong Interaction Design, UCD and UX/UI design experience, including tools like: Heroku, Figma + Sketch.
• Leading the design of intuitive, effective, and engaging interactions for digital products and services.
• Shaping strategies, mentoring junior team members + ensuring work meets user needs and business goals.
• Translating user research findings into actionable interaction designs.
• Creating high-quality wireframes, prototypes + user flows to communicate design concepts clearly.
• Ensuring designs align with accessibility standards including: GDS, NHS service principles, WCAG.
• Building strong working relationships with key stakeholders, collaborating with multi-disciplinary teams + acting as a trusted advisor to clients.
• Government / GDS / GOV.UK domain experience is strongly preferred.

We are currently recruiting for an experienced Senior Interaction Designer to work a 12-month contract for our client on a 60% on-site hybrid basis out of either Leeds or Manchester.

As a Senior Interaction Designer you’ll:

• Demonstrate best practice in user centred design, for digital and non-digital interactions
• Work effectively across multidisciplinary teams, adapting quickly to change
• Accessibility and inclusion, considering the impact of new technologies
• Collaborate with designers in other teams, give constructive feedback on other’s work and contribute to developing design patterns
• Use research and analytics to understand user needs and identify opportunities
• Create prototypes using appropriate tools and methodologies, advising others on prototyping best practice
• Lead and coordinate design work, supporting other designers where necessary
• Actively support our client’s design community

Requirements

• Work out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements.
• Work with minimal support and can influence others.
• Work with service managers and programme directors to develop design concepts.
• Be able to help set direction and embed good practice within teams, making important decisions based on research and understand how this research impacts others.

Skills

• Identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes.
• Listen to the needs of technical and business stakeholders, and interpret them in a way that is clear for both audiences.
• Apply a digital understanding to your work, being able to identify and implement solutions.
• Design systems for use across multiple services and can identify the simplest approach.
• Identify constraints and can communicate about these and work within them.
• Make decisions characterised by medium levels of risk and complexity and recommend decisions as risk and complexity increase.
• Bring people together to form a motivated team and help create the right environment for a team to work in.
• Experience in using a variety of methods of prototyping.
• Define strategies and policies, providing guidance to others on working in the strategic context.

Responsibilities

We’re looking for a Senior Interaction Designer who can demonstrate skills and experience in the following:

• User focus
  • Work with User Researchers to plan and develop research activities that help teams to better understand users
• Evidence and context based design
  • Lead the design of solutions that are based on evidence and help identify any gaps in knowledge.
• Prototyping
  • Use a variety of prototyping tools and methodologies, advising others on prototyping best practice.
• Communication
  • Present your work and explain ideas in a way that people understand. Actively listen to other people’s input and facilitate discussions.
• Accessibility
  • Promote the importance of inclusive design and how to design with accessibility in mind. You need to be familiar with the WCAG 2.1 guidelines and able to design to meet AA standards.
• Collaboration
  • Work in the open, engaging others in the design process. Offer advice on improving working practices, leading to better collaboration across teams.

If you feel you have the skills and experience needed for this role; please do apply now.

By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).

Interaction Designer
Manchester (Hybrid)
Permanent
£70,000 + Benefits

Interaction Designer needed with strong Government Digital Services (GDS) experience for a permanent position in Manchester (Hybrid). Start ideally in Feb/March 2026.

A chance to work with a leading global IT transformation business specialising in delivering large-scale Government digital modernisation projects.

Hybrid Working - 3-4 days/week remote (WFH), and 1-2 days/week working on-site from the Manchester office.

Benefits include: Salary to £70,000 (DOE) + Hybrid + Bonus + Pension + 22 days holiday + BHs (rising to 25 days) + Death in Service + Health Care Plan + More.

Key skills, experience + duties to include:

• As Interaction Designer you will be a key member of the User Centred Design (UCD) practice, applying user-centred design principles to deliver impactful solutions.
• Strong Interaction Design, UCD and UX/UI design experience, including tools like: Heroku, Figma + Sketch.
• Leading the design of intuitive, effective, and engaging interactions for digital products and services.
• Shaping strategies, mentoring junior team members + ensuring work meets user needs and business goals.
• Translating user research findings into actionable interaction designs.
• Creating high-quality wireframes, prototypes + user flows to communicate design concepts clearly.
• Ensuring designs align with accessibility standards including: GDS, NHS service principles, WCAG.
• Building strong working relationships with key stakeholders, collaborating with multi-disciplinary teams + acting as a trusted advisor to clients.
• Government / GDS / (url removed) domain experience is strongly preferred.

Interaction Designer

Manchester (Hybrid)

Permanent

£70,000 + Benefits

Interaction Designer needed with strong Government Digital Services (GDS) experience for a permanent position in Manchester (Hybrid). Start ideally in Feb/March 2026.

A chance to work with a leading global IT transformation business specialising in delivering large-scale Government digital modernisation projects.

Hybrid Working - 3-4 days/week remote (WFH), and 1-2 days/week working on-site from the Manchester office.

Benefits include: Salary to £70,000 (DOE) + Hybrid + Bonus + Pension + 22 days holiday + BHs (rising to 25 days) + Death in Service + Health Care Plan + More.

Key skills, experience + duties to include:

• As Interaction Designer you will be a key member of the User Centred Design (UCD) practice, applying user-centred design principles to deliver impactful solutions.
• Strong Interaction Design, UCD and UX/UI design experience, including tools like: Heroku, Figma + Sketch.
• Leading the design of intuitive, effective, and engaging interactions for digital products and services.
• Shaping strategies, mentoring junior team members + ensuring work meets user needs and business goals.
• Translating user research findings into actionable interaction designs.
• Creating high-quality wireframes, prototypes + user flows to communicate design concepts clearly.
• Ensuring designs align with accessibility standards including: GDS, NHS service principles, WCAG.
• Building strong working relationships with key stakeholders, collaborating with multi-disciplinary teams + acting as a trusted advisor to clients.
• Government/GDS/GOV.UK domain experience is strongly preferred.

Client is seeking an experienced Interaction Designer to join our dynamic User-Centred Design (UCD) practice. In this role, you will lead the design of intuitive, effective, and engaging interactions for digital products and services. As a senior member of the team, you will shape strategies, mentor junior colleagues, and ensure that our work meets user needs and business goals. You will collaborate with multidisciplinary teams and act as a trusted advisor to clients, applying user-centred design principles to deliver impactful solutions. Key responsibilities:

Interaction Design

• Design of effective and intuitive interaction patterns for digital products and services.
• Translate user research findings into actionable interaction designs.
• Create high-quality wireframes, prototypes, and user flows to communicate design concepts clearly.
• Ensure designs align with accessibility standards (eg, WCAG) and GDS service principles.
• Conduct usability testing and iterate on designs based on user feedback and data insights.
• Champion design best practices and advocate for user-centred approaches within teams.

Project Leadership

• Manage interaction design deliverables, ensuring timely and high-quality outputs.
• Collaborate with project leads, delivery managers, and stakeholders to align interaction designs with broader project objectives.
• Act as a subject matter expert for interaction design, advising on best practices and trends.
• Troubleshoot challenges in design delivery and ensure solutions address user and business needs.

Team Collaboration and Development

• Mentor and support junior interaction designers, fostering their growth and development.
• Share knowledge and insights through workshops, presentations, and community sessions.
• Contribute to the evolution of the UCD practice by developing templates, case studies, and methodologies.

Stakeholder Engagement

• Build strong relationships with clients, acting as a trusted advisor for interaction design.
• Effectively communicate design strategies and solutions to diverse stakeholders.
• Upskill and educate clients and team members on user-centred design methods and the value of interaction design.

Requirements:

Experience:

• Demonstratable experience in interaction design or related disciplines such as UX design or UI design.
• Proven ability to lead interaction design within agile, multidisciplinary teams.
• Demonstrated experience delivering user-centred designs for complex digital services.
• Hands-on expertise with tools like Figma, Sketch, or equivalent.
• Knowledge of accessibility standards and their application in design.
• Experience with HTML prototyping toolkits and preferred, experience of Heroku is essential.

Skills:

• Exceptional interaction design skills with an ability to create user-centred solutions.
• Proven experience of usability testing methods and how to incorporate findings into designs.
• Excellent collaboration and communication skills to influence and engage stakeholders
• Ability to manage time effectively, meet deadlines, and balance priorities.

Benefits:

• Competitive salary with an annual performance-related bonus.
• Training budget for professional development and growth.
• Choice of MacBook or Windows laptop with necessary software.
• Cycle to Work scheme.
• Flexible working structure (remote or hybrid options).
• Pension contributions and life insurance.
• Private healthcare.

Opportunities to work on diverse projects across public and private sectors

Job title: Junior UX Designer

Location: Halifax or Manchester (you must be able to attend the Halifax office 1 day per week)

Hybrid role working 2 days a week in the office.

Salary: 30,000 to 38,000 plus 5% annual bonus

Contract: 12-month fixed term contract

Our market-leading financial services client is seeking a Junior UX Designer with a passion for creating exceptional user experiences and a strong ambition to grow within the UX field.

In this role, you’ll collaborate closely with a talented design team, learning from experienced Interaction Designers while contributing your own ideas and creativity. You will work confidently with established design systems and champion best practices in user experience.

SKILLS/EXPERIENCE

We are looking for someone who is passionate about creating simple, intuitive user experiences. You are self-driven, curious, and empathetic, with a sharp eye for detail. Strong communication skills are essential-you feel confident explaining your ideas and walking others through your design process.

• A design degree, 1 year of demonstrable self-initiated design projects, or 1 year of experience in a professional environment.
• You have an exciting portfolio of past creative projects to talk us through.
• Figma software experience - Desirable
• An understanding of Design Thinking, UX and research worked with design systems or at least components.
• Experience working in multidisciplinary teams (UX Writers, Service designers, Visual designers) - Desirable
• An appreciation of customer inclusion - what it means to make an inclusive and accessible design that will be used by customers from a wide range of ages, backgrounds and technical abilities
• An appetite for testing your designs with different users, taking onboard their feedback and presenting this data.
• Balance business requirements with user needs - you’ll be learning from other designers how research and rationale can align internal customers on individual user needs.

Training and ongoing support is available for the successful candidate.

You will be required to work two days per week in the office. One of these days must be at the Halifax office. For the second day, you have the flexibility to work from one of the other local offices-Manchester, Chester, Halifax, or Leeds.

You will be a valued member of our Adecco Emerging Talent function working onsite with a market-leading organisation, initially, the assignment is 12 months with scope for transitioning permanently in the future, so you need to be someone with a permanent mindset!

If you have the experience and desire to work for a well-respected organisation offering personal and professional support, growth and development, then you could be a perfect fit for the team and we want to hear from you - APPLY NOW.

Please be advised if you haven’t heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Adecco Emerging talent is an employment consultancy and operates as an equal opportunities’ employer.

Portfolio are proud to be representing our clients who are a Software provider based in the heart of Manchester, providing people solutions to over 100,000 clients worldwide and they’re looking for a frontend developer.

The role is paying up to 45,000 and is 5 days a week in the office.

Essential:

• Client-side Javascript/Typescript
• Modern React Development (Hooks, Context, React Query)
• Unit & Component testing using React Testing Library
• Advanced version control using Git.
• Working with third party REST & GraphQL API’s
• CSS (We use Tailwind)

Desirable:

• Component library design using Storybook.
• Experience using Cloudflare workers.
• Performance optimisation experience (code-splitting, caching, load testing)
• Well-versed in implementing good practice with regards to accessibility (Keyboard support, screen readers, form usability)
• Knowledge of various front-end architectural patterns
• E2E Testing experience (Cypress/Playwright)
• Experience with Observability as a practice (logging, GA tagging, TrackJS, App Insights)

If you would be interested please apply below!

INDMANS

Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Our client is on a mission to completely transform the way processes are delivered taking a heavily call-centre-led industry and making it truly digital. This is a rare opportunity to be at the forefront of realigning an entire sector, working on a career-defining project that will shape how people experience financial support.

For this position you must have experience native apps- this being the main focus of the role. You will also be responsible in help build a product design culture.

The Role

As our Senior Product Designer, youll take ownership of the end-to-end design process, from mapping flows and journeys to collaborating closely with our engineering teams, all the way through to crafting beautiful, functional UI. Youll balance a strategic UX mindset with an exceptional eye for detail in visual design, ensuring we deliver a product thats both intuitive and impactful. Youll also bring experience in native app design and ideally exposure to customer services products and multi-channel (MC) experiences, helping us shape digital-first journeys that meet users wherever they are.

What Youll Be Doing

• Lead the design of seamless digital journeys, reducing the need for human interaction.
• Collaborate with product, engineering, and wider stakeholders to bring concepts to life.
• Translate complex processes into clear, user-friendly solutions.
• Deliver high-quality UI design with a strong sense of craft.
• Contribute to design standards and champion best practices across the business.
• Apply strategic thinking to ensure our design vision supports business goals while improving user experience.
• Shape native app experiences and multi-channel interactions that keep consistency across platforms.

What Were Looking For

• Proven experience as a Senior Product Designer.
• A portfolio with punchy case studies (2 pages max each) showing clear problem-solving, process, and outcomes.
• Strength in both UX research/journey mapping and UI execution.
• Experience working on native apps, with an understanding of platform-specific design patterns.
• Exposure to customer services products and/or multi-channel (MC) experience design is a strong plus.
• A strategic mindset able to zoom out to see the bigger picture while also obsessing over detail.
• Confident collaborator who thrives working with tech teams.
• Someone ambitious whos excited by the chance to build something new, not just iterate.

Benefits:

• Hybrid working - 1 day per week in the Manchester office
• Learning and development budget
• 25 days holiday + Birthday off

Why Join Us?

This is not just another design role. Youll be joining at a pivotal moment where your work will directly influence how an entire industry evolves. If youre looking for a role where your design thinking will make a real-world impact, this is it.

Interested? Please Click Apply Now!Senior UX Product Designer (Native App)

If you like designing with purpose - and actually building what you design, this one s for you. This role is for someone who designs clear, well-structured websites in Figma and brings those designs to life as clean, custom WordPress builds - with clear scope to grow into a more senior role. Work diversity guaranteed!

We re Voodoochilli and Heritage Creative - two closely connected, design-led agencies - and we re looking for a talented Web Designer with front end coding skills to join our close-knit, highly experienced, fully remote team.

This is an opportunity to work on varied, meaningful projects for a wide range of clients, taking ideas from the initial brief through to beautifully designed and carefully built WordPress websites.

You ll be creating thoughtful Figma designs, building clean custom themes, and working with the autonomy and trust that comes from being part of a calm, senior team that values quality over speed for speed s sake.

Please include a link to your portfolio or to any websites you have designed on your CV

The Role at a Glance:

Web Designer
£35,000 - £45,000 DOE
Plus other Benefits inc all expenses paid annual Portugal retreat
UK Remote - You must be based in the UK and able to attend occasional team meetings , roughly twice per year in Hereford/London
Full-time - Mon-Thurs 8.30-5.30, plus early finish on Fridays

Culture: We are direct, honest, and practical in how we communicate. We care about quality, clarity, and doing the right thing for clients and for each other. We are a small, experienced team, and we expect people to be thoughtful, accountable, and kind.

How we work: We are a fully remote team, and we care about sustainable work life balance. We do not glorify long hours or burnout, and we plan work properly so people can do their jobs well without constant pressure.

Your Skills/Experience: Experienced in Figma. An interest in UX/UI. Front end Wordpress experience. Agency experience is a bonus.

Clients include: AliExpress, the City of London Corporation, Canterbury Cathedral, The Design Museum, Engel & Völkers

What are you doing at the moment? Working in an agency where there is no room for them to grow, or perhaps you re running a micro agency or freelance business, looking to work with more people and bigger clients.

Who we are:

We are two closely connected agencies - Voodoochilli and Heritage Creative - with over 25 years of combined experience. We work across a wide range of sectors, from global brands and public bodies to cultural and heritage organisations.

Our clients include AliExpress, the City of London Corporation, Canterbury Cathedral, The Design Museum, Engel & Völkers, alongside many small and medium-sized organisations across the UK and internationally. Our two-agency model means the work is varied, and you won t be confined to a single niche.

We are fully-remote, highly-experienced, and intentionally boutique. We prioritise quality, trust, and clear thinking over noise, hierarchy, or process for its own sake.

The Web Designer Role:

We re looking for a Web Designer who can turn briefs into clear, thoughtful Figma designs and then build them in WordPress using clean, custom themes. The role leans towards design, but strong front-end build skills are essential.

You re confident making UX and layout decisions, comfortable owning work end-to-end, and focused on delivering quality rather than firefighting. You ve worked in an agency environment, thrive on pace and variety, and can manage your own workload in a fully remote setup.

Furthermore, you re curious about your craft, open to feedback, and confident sharing opinions while working well in a small, experienced team. Over time, you re looking to step up - taking on more responsibility, and growing towards a senior or leadership role

What You ll Do:

• Transform client briefs into polished, thoughtful Figma designs that bring ideas to life
• Make smart UX and design decisions around layout, hierarchy, and content flow - always with the user in mind
• Design reusable UI components and build simple, scalable design systems
• Bring your designs to life by building them in WordPress using custom themes
• Confidently work with ACF, Gutenberg blocks, and structured content to create flexible, future-proof sites
• Craft responsive layouts and subtle interactions that feel smooth and intentional across devices
• Collaborate closely with the wider team, clearly communicating progress and ideas at every stage
• Partner with backend developers to ensure your design vision is fully realised in the final build

Required experience:

• You must be based in the UK and able to attend occasional team meetings in Hereford / London
• Strong Figma skills, with confidence in layouts, components, and user flows
• A solid grasp of UX fundamentals and a sharp eye for clean, considered interface design
• Proven experience building custom WordPress themes from the ground up
• Strong working knowledge of ACF, Gutenberg, and WordPress best practices
• Excellent HTML and CSS skills, plus a working knowledge of PHP for WordPress theming
• Ability to work independently, take ownership, and see tasks through from start to finish

Nice to have:

• Experience working in a digital or creative agency environment
• Comfortable presenting work or talking through design decisions with clients
• Experience designing and building for a range of sectors, brands, or audiences

What we offer:

• Fully remote working with a sustainable work-life balance
• Varied, meaningful work across two agencies and a wide range of sectors
• A powerful Mac, large 2nd display, keyboard, mouse and dock, and the software you need to do your job properly
• Varied, meaningful work across two agencies and many sectors
• An optional, all-expenses-paid annual team retreat in Portugal
• A calm, straightforward working culture focused on doing good work

If you re a Web Designer who enjoys balancing design thinking with hands-on build work - and you re looking for a remote role where quality genuinely comes first - we d love to hear from you.

Apply now to find out more about this opportunity and take the next step in your career. Please ensure you include links to work portfolio. Thanks!

Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

My Client is seeking a visionary Service Designer to help create seamless, human-centred digital experiences that truly support customers in their moments of need. This role plays a key part in building customer advocacy and advancing the practice of Service Design across the organisation.

You ll be someone who genuinely loves their craft and enjoys sharing knowledge - whether that s advocating for Service Design with product teams, shaping new ways of working, or helping the discipline evolve and mature.

The Experience Designer will focuses on crafting end-to-end experiences across both physical and digital channels. Empathy and human understanding sit at the heart of everything they do, supporting customers through key life moments. Their ambition is simple but powerful: to transform moments of worry into moments of hope.

The Role

As a Service Designer, you will:

• Work confidently within agile teams to uncover priorities, visualise outcomes, and define scope.
• Shape strategic initiatives using colleague, customer, and market insight to create and enhance services and propositions.
• Participate in workshops and stakeholder discussions, ensuring business context, needs, and risks are fully understood and decisions are well informed.
• Communicate effectively with colleagues and stakeholders, managing expectations and incorporating multiple perspectives.
• Support research activities and document current and future state services.
• Make strong design decisions, championing the user perspective and constructively challenging constraints.
• Take ownership of your own professional development.
• Collaborate closely with other designers, product owners, and engineers.
• Actively contribute to the wider design community by sharing knowledge, generating ideas, and embedding design principles across products, services, and customer journeys.

What You ll Bring

• A proactive, motivated approach with a strong drive to achieve both individual and collective goals.
• The ability to foster an environment that encourages innovation and continuous improvement.
• Strong relationship-building skills and an innovative, insight-led approach to problem solving.
• Credibility and confidence when working with senior stakeholders, including the ability to provide constructive challenge.
• Calmness and resilience under pressure, with the ability to identify risks and respond to emerging priorities.
• Excellent communication skills, able to convey ideas, issues, and implications clearly to senior, technical, and non-technical audiences.
• Experience using research, design thinking, and service design methodologies.

Benefits:

• Excellent career development
• Birthday off + Wellness Days
• Flexible working

Interested? Please Click Apply Now! Service Designer