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Technical Account Management Jobs in Stoke-on-Trent
Overview
Looking for Technical Account Management jobs in Stoke-on-Trent? Haystack connects IT professionals with top employers in the area, offering the latest opportunities to advance your career. Explore a wide range of Technical Account Manager roles in Stoke-on-Trent and find the perfect match to leverage your skills and experience. Start your job search today with Haystack – your gateway to the best tech positions in Stoke-on-Trent.
IT Sales Specialist
KAG Recruitment Consultancy
Staffordshire
In office
Junior - Mid
£35,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

K.A.G. Recruitment is delighted to be partnering exclusively with one of the UK’s leading suppliers of IT solutions, providing high-quality IT Support, Services, and Solutions to Educational, Public, and Private Sector organisations. This is an exciting opportunity to join a growing and forward-thinking business based in Stafford to play a key part of their continued expansion.

Role: IT Sales Specialist
Salary: £35,000 + competitive KPI bonus and package
Location: Stafford
Hours of Work: 37.5 hours per week

Purpose of the Role
As the IT Sales Specialist, you will be responsible for developing and expanding relationships with key channel partners, including resellers, system integrators, MSPs, and other technology partners, with a focus on IT Recycling.
You will play a key role in driving revenue growth and increasing market share by proactively engaging potential customers, generating new business opportunities, and closing sales. This position requires a commercially minded individual with strong relationship-building skills, a proactive approach, and a passion for delivering results.

Key Responsibilities

  • Sell IT recycling services
  • Promote products and services to generate and secure appointments
  • Build and develop relationships with new customers, identifying opportunities for additional sales
  • Encourage customer engagement with the Stone360 app
  • Gather and accurately record customer information and requirements for the Partner Manager
  • Qualify customer needs ahead of meetings
  • Maintain accurate records of activity on the CRM system
  • Work collaboratively with IT Recycling Operations before and after collections
  • Handle customer queries and complaints promptly, ensuring correct escalation where required
  • Contribute ideas and support continuous improvement within the team
  • Follow internal management systems and safety procedures

You will bring proven sales experience with a strong track record of achieving financial targets, alongside the ability to plan and manage an effective schedule of meetings. Experience in generating new business through proactive prospecting is essential.
You will also demonstrate strong geographical knowledge of the UK, a flexible and positive “can-do” attitude, and excellent communication skills. Ideally, you will have experience in IT sales or IT asset disposal although this is not essential, with an understanding of equipment resale value.
Knowledge of ADISA accreditations, services, and reporting is highly advantageous, along with experience working across private, public, or education sectors.

Regional Applications Engineer - CNC Cutting tools
Silbo Select Ltd
Multiple locations
Hybrid
Junior - Mid
£40,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Regional Applications Engineer CNC Cutting tools c£40,000 - £42,000 + bonus, comm, FE car + benefits West Midlands (Postcodes BB, BL, CH, CW, FY, L, LL, M, OL, PR, WA, B, DY, ST, SY, TF, WS, WV) (Ideally based in centre of the area) This successful, longstanding and hugely innovative organisation is one of the major players in the production of a superb range of tools for metalwork including turning, grooving, milling and boring. Their products are sold into the Manufacturing, Automotive and Aerospace sectors. To further strengthen their team, they have a current requirement for a talented Regional Applications Engineer. Utilising both your technical and commercial skills you will be supporting the development of customer relationships within direct and distribution networks. You will be working within the sales team and reporting to the Regional Manager. You will be covering the West Midlands and, due to the size of the territory, ideally you will be based in the centre of the area though this is not essential. Supporting three Area Sales Managers, you will be responsible for the promotion of a range of high-quality cutting tools and solutions to a range of sectors including Manufacturing, Automotive and Aerospace. A strong CNC background is essential and ideally you will have worked previously as a Miller, Turner, Setter, Operator. You could have an ONC/HNC Mechanical Engineering qualification or CNC experience gained within a relevant Technical Apprenticeship. It may be that you already have some experience in Cutting Tools sales with distributors and direct customers though this is not essential. CAD/CAM experience would be highly beneficial. My client's induction programme is superb and whilst excellent support will be given, you should be a disciplined, target driven individual capable of working on your own initiative. This is a first-class opportunity to join an established, forward thinking market leader and longer- term career prospects are excellent.

Dayforce Solution Lead
Square One Resources
England
Hybrid
Senior
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Job Title: Dayforce Solution Owner
Location: Hybrid - London/Birmingham
Start Date: May
Job Type: Contract - Inside IR35

We’re supporting a global client on a major HR technology transformation and are looking for an experienced Dayforce Solutions Owner to lead a high-profile implementation.

This role sits at the centre of the programme, acting as the Dayforce Subject Matter Expert and strategic advisor, ensuring the solution design aligns with business objectives while guiding stakeholders and delivery teams.

Key Responsibilities

  • Lead the end-to-end Dayforce solution implementation, from requirements and gap analysis through to solution blueprint and deployment.
  • Own the overall solution design, configuration, integrations, and process mapping across Dayforce modules.
  • Act as the primary client-facing SME, translating technical concepts into clear business insights.
  • Provide technical leadership to the delivery team, ensuring high-quality execution and risk management.
  • Support post-implementation activities, resolving issues and advising on optimisation.
  • Identify and manage programme risks, issues, and mitigation strategies.
  • Lead and mentor distributed project teams, ensuring effective delivery across onshore/offshore resources.

Required Experience

  • Extensive Dayforce expertise across multiple modules with experience delivering multi-country implementations.
  • Strong stakeholder management and client-facing consulting experience.
  • Proven ability to lead large HR technology transformation programmes.
  • Ability to translate business strategy into effective Dayforce solutions.

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.

Disclaimer
Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.
Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.

Field Service Engineer
The Venari Limited
Winsford
Hybrid
Junior - Mid
£45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Field Service Technician

Our client, an international company, a brand that is recognised worldwide for exceptional safety, quality and service and their focus is on protecting people and the environment. They engineer and manufacture safety controls for fuel storage and transport of hazardous liquids.

Main duties, but not limited too & responsibilities:

  • Provide field service support to include preventative and corrective maintenance of Electronic Overfill Prevention, Static Grounding and Vehicle Identification Systems
  • Investigate, diagnose, and resolve customer technical issues via phone and at customer site.
  • Repair where required product warranty returns at facility workshop.
  • Commissioning of new equipment.
  • Respond to customer product inquiries.
  • Repair, test and maintain equipment.
  • Make recommendations to customer maintenance technicians.
  • Assist in providing technical input to customer proposals, projects and presentations.
  • Approximately sixtypercent travel within UK & Ireland with nights away and office-facility based.
  • Arranging customer visits and planning trip itinerary to assigned locations for service maintenance annual visits with support from Technical Manger.
  • Provide technical; presentations/training/workshop sessions at customer site
  • Product assembly work where requirement arises.
  • Attend trade show/conferences if required for Technical Sales support.

Required Qualifications & Experience

  • BTEC ONC or 2361 City & Guilds or NVQ Level 3 in electronics/electrical engineering.

  • Min 2/3 Years experience in an electrical or field service environment.

  • Ability to read and work with schematics & experience with various electronic testing equipment and procedures.

  • Relevant Engineering experience in the transportation or petroleum industries would be a benefit.

  • Confidence to interact at all levels.

  • Ability to work independently, or as part of a team.

  • Ability; to follow procedures, critical thinking, process improvement.

  • We are a small team, with a need for positive mindset, can-do attitude with willingness to take on additional tasks supporting other departments where needed and adapt to change.

  • Strong; organisational, verbal, written and communication skills.

  • Have ability for all common software systems (Outlook, Word, Excel, PowerPoint, and within our CRM system (full training given).

  • Initial induction medical screening provided.

  • Drivers License with minimum two years driving experience (Van provided for Business use)

Service Operations Manager
OCC Group
Staffordshire
In office
Mid - Senior
Private salary
RECENTLY POSTED

Service Operations Manager (Stoke-on-Trent)

We are looking for a talented Service Operations Manager to join a growing and dynamic team in Stoke-on-Trent. This is an exciting opportunity to play a key role within the Service team, supporting the delivery of high-quality IT services while driving continuous improvement across operational processes.

In this role, you will oversee Change, Incident, and Problem Management, ensuring best-practice IT Service Management (ITSM) processes are followed. You will analyse service performance data, identify trends, and work closely with the Service Operations Lead to guide the team and support strategic initiatives.

Key Responsibilities

  • Support the Service Operations Lead in managing and developing the Service team.
  • Mentor and coach team members through regular 1:1s and performancedevelopment.
  • Oversee Change Management, ensuring infrastructure and customer changes are assessed, approved, and implemented with minimal risk.
  • Manage Incident and Problem Management processes, including root cause analysis for major incidents.
  • Analyse service performance data and identify opportunities for service improvement.
  • Work closely with Transition Management to successfully onboard new or updated services into live operations.

This would suit someone with experience working within an IT service Operations or Service Management environment, knowledge of Incident, Problem, and Change Management processes in addition to some leadership experience.

ITIL V4 Foundation or Project Management Certifications (PMP, Prince2 Practitioner) are advantageous but not essential. Our client operates within the defence sector, so candidates must either hold current SC clearance or be willing and eligible to obtain it.

This is a great opportunity to join a business that s continuing to grow, where you ll have the chance to develop your career, take on new challenges, and play an important role in the team s ongoing success.

Entry-Level Cyber Security Training (Stoke-on-Trent)
ITonlinelearning Recruitment
Stoke-on-Trent
Fully remote
Graduate - Junior
£28,000/day - £38,000/day
TECH-AGNOSTIC ROLE

Trainee Cyber Security Course Programme – Job Guarantee Included

Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you’re hired. Flexible financing options available, with payment plans starting from as low as £142 per month.
The Programme

Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities.

The Outcome
93% of graduates secure cyber security roles within 3 months.
Starting salaries: £28,000 – £38,000+

Who This Is For
The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace.
*This programme is available to UK-based learners only.

Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Cyber Security Trainee Programme (Stoke-on-Trent)
ITonlinelearning Recruitment
Stoke-on-Trent
Fully remote
Graduate - Junior
£28,000/day - £38,000/day
TECH-AGNOSTIC ROLE

Trainee Cyber Security Course Programme – Job Guarantee Included

Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you’re hired. Flexible financing options available, with payment plans starting from as low as £142 per month.
The Programme

Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities.

The Outcome
93% of graduates secure cyber security roles within 3 months.
Starting salaries: £28,000 – £38,000+

Who This Is For
The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace.
*This programme is available to UK-based learners only.

Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Cyber Security Starter Course (Stoke-on-Trent)
ITonlinelearning Recruitment
Stoke-on-Trent
Fully remote
Graduate - Junior
£28,000/day - £38,000/day
TECH-AGNOSTIC ROLE

Trainee Cyber Security Course Programme – Job Guarantee Included

Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you’re hired. Flexible financing options available, with payment plans starting from as low as £142 per month.
The Programme

Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities.

The Outcome
93% of graduates secure cyber security roles within 3 months.
Starting salaries: £28,000 – £38,000+

Who This Is For
The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace.
*This programme is available to UK-based learners only.

Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Cyber Security Trainee Placement Programme
Cyber Security Jobs at ITOL Recruit
Multiple locations
Fully remote
Graduate
Private salary
TECH-AGNOSTIC ROLE

Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

Junior Cyber Security Analyst
Newto Training
Multiple locations
Remote or hybrid
Junior
Private salary

Ready to launch your career in Cyber Security?

The UK is facing a critical shortage of skilled cyber professionals, creating outstanding opportunities for people who want a secure, high-growth career. Whether you’re completely new to tech or looking to switch careers, our Cyber Security Career Programme is built to get you job-ready - with a guaranteed role on completion.

Why choose this programme?

We don’t just teach theory. We train you through real-world scenarios, globally recognised certifications, and guided mentorship so you gain the confidence and credibility our end employers are actively searching for.

What’s included:

  • 100+ hours of live, instructor-led online training
  • 4 industry-recognised certifications
    • Microsoft Azure Fundamentals
    • CompTIA Security+
    • CompTIA CySA+
    • Forescout FSCA (exam resit included)
  • Hands-on project work that mirrors real business challenges
  • Job guarantee we connect you directly with our partner employers to secure your first role in I.T.

Your investment:

  • Course cost: £2,795
  • Payment plan: £232.91 per month (interest-free)
  • 100% refund if you’re not offered a job after completing the programme

No experience? No problem.

You don’t need a technical background. If you have determination, good communication skills and a passion for a stable, future-proof career, we’ll help you get there step by step.

Take control of your future.

Click ‘Apply Now’ and start your journey into a career that offers progression, purpose and long-term security.

Configuration Analyst (CMDB) ITIL
OCC Group
Staffordshire
Remote or hybrid
Mid - Senior
Private salary

A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major CMDB platform such as: • ServiceNow CMDB • Jira / Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with both technical and nontechnical stakeholders. This would suit someone who has high attention to detail and commitment to data accuracy, ownership mindset with a strong sense of responsibility who can work cross-functionally and influence without authority. Ensuring all Configuration Items (CIs) and their relationships are properly identified, recorded, controlled, and kept up to date to support effective IT service delivery, impact assessment, change management, compliance, and operational stability. Working closely with engineering, cloud, and service management teams to ensure the CMDB becomes a single, trusted source of truth for the technology estate. CMDB Ownership and Governance CI Discovery, Integration & Data Quality Service Mapping & Dependency Modelling Support for ITSM Processes Reporting & Data Insights Stakeholder Collaboration Preferred Certifications: ITIL Foundation v3/v4 (minimum), ITIL Specialist or higher certifications (advantageous), Platform-specific CMDB certifications (e.g., ServiceNow CISCMDB) are highly desirable. • Security clearance will be mandatory and ability to attain higher clearance levels is essential.

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Frequently asked questions
A Technical Account Manager (TAM) acts as a bridge between a company's technical team and its clients, ensuring that technical solutions meet client needs and providing ongoing support and consultation.
Yes, Stoke-on-Trent has a growing technology sector, and there are numerous Technical Account Management roles available, especially in IT services, software companies, and tech consultancy firms.
Typically, employers look for candidates with a background in IT, computer science, or related fields, combined with strong communication skills and experience in customer-facing technical roles.
Yes, our job board features both onsite and remote or flexible Technical Account Management roles available in Stoke-on-Trent, allowing you to find opportunities that fit your work preferences.
To increase your chances, tailor your CV to highlight relevant technical expertise and customer relationship skills, stay updated on local industry trends, and prepare thoroughly for interviews by understanding the company's products and client needs.