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Technical Account Management Jobs in Nottingham
Overview
Looking for Technical Account Management jobs in Nottingham? Discover top opportunities tailored for skilled professionals seeking to advance their careers in one of the UK’s thriving tech hubs. Explore the latest Technical Account Manager roles in Nottingham and connect with leading companies ready to hire your expertise. Start your job search today and take the next step in your Technical Account Management career!
Project Manager - Flow Control
Mercury Hampton
Nottingham
In office
Mid - Senior
£45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Project Manager – Bespoke Engineering Projects

· Location: Eastwood, Nottingham (Office Based Role)?

· £45,000 Basic Salary

· Bonus, Pension, Holidays, Fuel Expenses, etc.

· Heavy Industries: Oil & Gas, Power, Energy, Mining, Construction, EPC, Contractors.

· Managing Projects from Quote to Project Completing including: Quotation, Design, Buying, Procurement, Manufacturing, Logistics, Delivery, Document Control, Installation, Commission, Stakeholder management

· Bespoke Product Manufacturing: Each Customer will require different specifications and you will be the key point of contact to manage that.

· Project value and length: Each project is different, and can range from £5k-£2M over a 4 week period to over 2 years.

· You will manage up to 10 Projects at once

Step into a dynamic role leading diverse, technically challenging projects in fluid control systems. We’re seeking an experienced Project Manager to oversee the delivery of custom-engineered solutions including valves, pumps, seals, dampers, and flow control components for critical global applications.?

About the Company

A leading UK-based innovator in fluid control and isolation technologies, specializing in bespoke, high-performance components for demanding environments. Our solutions serve industries like Power Generation, Carbon Capture, Oil & Gas, Marine, and beyond where precision and reliability drive success.?

The Role

Reporting to the Projects Department Manager at our Nottinghamshire HQ, you’ll own the full lifecycle of multiple engineering projects - from strategy and planning to execution and handover. Coordinate cross-functional teams, manage stakeholder relationships, and deliver complex fluid control systems on time, within budget, and to top standards. Occasional UK and overseas travel included.?

Key Responsibilities

· Lead end-to-end delivery of custom projects involving valves, pumps, seals, dampers, and related systems.?

· Foster strong customer and internal relationships as the key point of contact.?

· Direct multi-disciplinary teams to hit milestones and surpass expectations.?

· Manage technical, commercial, and operational elements, including budgets, timelines, and scope changes.?

· Leverage Microsoft Office and ERP tools (e.g., SAP Business One) for tracking, reporting, and control.?

Your Profile

A proactive leader and problem-solver with solid project management experience in engineering. You excel in fast-paced settings, juggling priorities while motivating teams.?

Essential:

· Engineering qualification (Apprenticeship/HNC/Degree/Equivalent).?

· 3+ years in project management.?

· 3+ years in mechanical engineering, ideally with fluid control components like valves or pumps Or Fabrication/Welding/Assembly.

· Experience with multi-disciplinary teams on large-scale projects in heavy industrial sectors (Oil & Gas, Power, Energy, EPC, Material Handling, Mining, Quarrying, etc.)

· Strong communication, stakeholder management, and commercial skills.?

· Proficient in MS Office and ERP systems

· Full UK driving licence and work eligibility.?

Desirable:

· Multilingual skills for global clients.?

· Project management certification (e.g., PRINCE2, APMP).?

Rewards

· Competitive salary £35,000–£45,000 plus profit-based bonus.?

· Flexi-time for work-life balance.?

· Company laptop, phone, and growth opportunities in a supportive team.?

· Pension, Holidays, Fuel Expenses, Tech Package, etc.

Ready to drive impactful fluid control projects? Send your CV and a short note on your fit today.

Applications Engineer
WALLACE HIND SELECTION LIMITED
Multiple locations
In office
Junior - Mid
£45,000
RECENTLY POSTED

A superb opportunity for either an experienced Applications or Proposals Engineer, or a qualified Mechanical Engineer with CAD or technical drawing skills who wants to get into a client facing Applications / Technical Sales Support Engineer role with a British manufacturer of product, materials and ingredients handling machinery and systems, supplying the food and other processing markets.

BASIC SALARY: up to £45,000

BENEFITS:
· 8% Pension
· DIS

LOCATION: Factory based in Staffordshire so ideally you will live within an hour of Stoke-on-Trent

COMMUTABLE LOCATIONS: Stoke-on-Trent, Birmingham, Manchester, Derby, Crewe, Stafford, Newcastle-under-Lyme

JOB DESCRIPTION: Applications Engineer, Proposals Engineer - handling machinery & systems, capital equipment

This is an Applications / Proposals Engineer role where you will be working closely with the senior sales team and the design engineering team internally and clients and suppliers externally.

The role will be multi faceted encompassing Applications Engineering and technical sales support to the sales team and clients. You will be using CAD to produce layouts and quotes and doing some project management post sale. You will also be involved in product trials.

PERSON SPECIFICATION: Applications Engineer, Proposals Engineer - handling machinery & systems, capital equipment

· You WILL be a qualified Mechanical Engineer with CAD and / technical drawing skills and experience.
· You WILL ideally have some applications or proposals engineering experience working for an industrial, engineering or manufacturing company, ideally supplying capital equipment to the food industry.
· You will have engineering initiative and creativity, and be ambitious for a career move.

THE COMPANY:

A well established British manufacturer of standard and bespoke product, materials and ingredients handling machinery and systems supplied to the food and other processing markets. There is good management culture and they have invested heavily in technology to support the team and clients.

PROSPECTS:

There is a genuine chance to progress to into either a more senior engineering role or into a field sales role if successful.

INTERESTED? Please click apply. You will receive an acknowledgment of your application.

Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.

Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.

REF: MPH18380, Wallace Hind Selection

Senior Service Delivery Manager
Morson Edge
Derby
Hybrid
Senior
£650/day
RECENTLY POSTED

Senior Service Delivery Manager - £650 per day - Inside IR35 - Hybrid working from Manchester or Derby - 6 Months initial contract.

Our client, a globally establish engineering organisation, is looking for an experienced Senior Service Delivery Manager to lead the strategic and operational delivery of IT services across their organisation. This is a senior leadership role with accountability for service performance, resilience, governance, and continuous improvement.

You’ll ensure IT services consistently meet business needs, enable digital transformation, and deliver an excellent user experience. Working closely with senior stakeholders and external partners, you’ll shape service strategy, drive operational excellence, and embed a high-performance, customer-centric service culture.

Key responsibilities -

  • Own and lead the IT service delivery strategy, ensuring alignment with business and digital transformation goals
  • Establish and maintain strong service governance frameworks, including SLAs, XLAs, OLAs and KPIs
  • Lead, coach and inspire service management teams, creating a high-performance and customer-focused culture
  • Act as the senior escalation point for major incidents, providing leadership during high-impact events
  • Define and deliver the service improvement roadmap, driving continuous optimisation and innovation
  • Partner with senior business stakeholders to ensure services evolve in line with organisational priorities
  • Lead vendor and supplier management, including performance reviews and risk management
  • Drive operational excellence across ITIL-aligned processes (Incident, Problem, Change, Release, Capacity)
  • Ensure compliance with regulatory, security and audit requirements, including ISO / CE+ controls
  • Champion user experience, service integration and digital service maturity

What success looks like -

In the short term, you will:

  • Establish regular and effective supplier performance reviews
  • Embed user experience at the heart of service delivery
  • Develop and execute continuous improvement plans
  • Ensure core IT services are delivered efficiently and reliably
  • Achieve compliance with ISO and CE+ control requirements

In the medium term, you will:

  • Align IT service performance directly to business outcomes
  • Reduce major incidents and improve first-time resolution rates
  • Improve service experience metrics (e.g. CSAT, NPS)
  • Strengthen supplier performance and reduce operational risk
  • Deliver measurable progress against service maturity and innovation roadmaps

What you’ll bring -

  • Proven experience leading large-scale IT service delivery and operations
  • Strong stakeholder management skills, with the ability to influence at senior level
  • Deep expertise in incident, change and supplier management, including leadership during major incidents
  • Experience managing complex service portfolios, budgets, and sourcing models
  • A strong governance mindset with a focus on risk, resilience and compliance
  • A passion for continuous improvement and service excellence

Essential qualifications & experience -

  • Senior service management certifications (e.g. ITIL Expert, ISO/IEC 20000, COBIT , SIAM or equivalent)
  • 10+ years’ experience in IT service management or operations leadership
  • Demonstrated experience managing large service delivery teams and external vendors

Desirable experience -

  • Cloud service management experience (Azure and/or AWS)
  • Experience working in Agile and DevOps environments
  • Implementation of XLA and XPI service measurement approaches
D365 CE Functional Consultant
Experis
East Midlands
Hybrid
Mid - Senior
£65,000
RECENTLY POSTED

Permanent | Up to £65,000 | Hybrid (2 Days Onsite in Burton)

A major UK organisation undergoing a large-scale digital transformation is looking for a Dynamics 365 CE Functional Consultant to join its growing Technology function. This is a unique chance to influence how a modern enterprise leverages Microsoft Dynamics across its customer, operational, and service landscapes.

You’ll work closely with business stakeholders to shape requirements, design intuitive processes, and support the delivery of D365 capabilities across the organisation. This role sits at the heart of a multi-year transformation powered by Dynamics 365 and the Power Platform.

What You’ll Be Doing

  • Lead functional analysis, requirements gathering, and solution design across D365 CE.
  • Champion a configuration-first approach and help define scalable, user-centred solutions.
  • Produce functional documentation, user stories, and process mapping.
  • Work closely with technical teams, designers, and product owners to deliver high-quality change.
  • Support Agile delivery practices, sprint planning, backlog shaping, and acceptance criteria.
  • Guide stakeholders on ‘the art of the possible’ within D365 CE and Power Platform.
  • Provide functional support, testing guidance, and adoption support across project phases.

What You’ll Bring

  • Strong experience as a D365 CE Functional Consultant or Business Analyst.
  • Hands-on configuration experience across D365 CE.
  • Strong understanding of customer-facing processes and workflow optimisation.
  • Ability to deliver functional specs, fit-gap analysis, and process design.
  • Excellent stakeholder communication and workshop facilitation skills.
  • Ability to work independently across multiple workstreams.
  • Microsoft D365 or Power Platform certification (advantageous).
  • Exposure to D365 F&O and broader Power Platform tooling is a bonus.

Nice-to-Have: Omnichannel & Contact Centre Specialisms

The following experience is not essential but would be highly advantageous, particularly as part of a wider customer-experience transformation:

  • Knowledge of Customer Service Workspace and Omnichannel for Customer Service.
  • Exposure to implementing or configuring Live Chat, Voice, Email, or Azure Communication Services (ACS).
  • Experience supporting or integrating Teams Telephony within D365.
  • Understanding of contact-centre operations, queue management, or digital engagement journeys.
  • Familiarity with telephony systems and wider contact-centre technology landscapes.
  • Experience with Power Platform (Power Apps / Power Automate) in a service environment.
  • Awareness of AI-enhanced features such as Copilot-powered insights or sentiment analysis.

These are not mandatory but would allow you to contribute to additional transformation work across customer service and contact-centre modernisation.

Technical Support Engineer
Staffbase Recruitment
Derby
Hybrid
Junior - Mid
£40,000 - £45,000
RECENTLY POSTED

Our client is a leading original equipment manufacturer and due to their continued success Staffbase have been appointed to recruit for the position of Technical Support Engineer.

Office based with occasional field support the Technical Support Engineer will provide over the phone and online machine fault find and diagnostics support.

40K - 45K + OT + Benefits

The Role:

The Technical Support Engineer will provide professional technical support and advice for customers and engineers to resolve machine breakdowns, assist with machine installations and commissioning and role out software updates etc etc.

Your duties will include but is not limited to the following;

  • Provide technical advice by telephone, email and using remote on-line access
  • Analyse possible causes of faults using mechanical and electrical documentation
  • Diagnose faults and recommend solutions (bypass, spare parts, technician visit etc.).
  • Use of fault-finding tools: Co-De-Sys / TwinCAT / Drivetop / Indraworks / Siemens starter / COMBIVIS etc.
  • Identify spare or replacement parts using mechanical / electrical documentation and e-parts.
  • Escalate cases that cannot be resolved locally to group using the Salesforce queue system.
  • Liaise with group companies on solutions to escalated cases.
  • Assigning and scheduling of technicians to cases that require a physical presence at the customer’s location
  • Process engineers job sheets and update CRM system

Candidate:

You will be a competent multi skilled engineer (electrical & mechanical) and ideally you will have previous experience with automated machinery e,g CNC, packaging, robotics

Ideally you will have HNC or HND qualification in either mechanical and /or electrical engineering.

Applicants should have excellent electrical fault find and repair skills and ideally you will have good plc controls knowledge too.

You will have excellent written and verbal communication skills and you will be able to work well under your own initiative.

Hours of Work:

Mon to Fri 40 hours

Benefits:

Excellent basic salary 40K- 45K Negotiable +OT
33 days annual leave
Pension
Benefits

Field Service Engineer
Dahlia Recruitment Ltd
Derby
In office
Mid - Senior
£50,000
RECENTLY POSTED

Dahlia Recruitment - Life Sciences are working in partnership with a rapidly growing Global Medical Device company. Due to continuing growth and increasing demands within the UK market we are recruiting a field service engineer with experience in Endoscopy to join our highly successful service team. The role will cover surrounding areas of Manchester , Derby and and occasional travel to parts of East Midlands

This role will have primary responsibility for the service, maintenance and in-field customer experience for both the current and future install base.

SPECIFIC RESPONSIBILITIES & ACCOUNTABILITIES:

Delivery of all technical service support in a customer-focused, efficient, and profitable manner to increase customer satisfaction, loyalty, retention and to exceed their expectations.

Ensure all Technical Service Support activities support and strengthen the strategic and commercial growth objectives of the organisation.

Meet the key performance indicators as set to determine and improve the effectiveness of all technical service support activities.

Manage the end-to-end complaint handling documentation, service records, & reports.

Analyse causes of complaints upon receipt of returned devices.

Oversee the repair & test returned medical devices distribution network.

Responsible for the return, recertify, & reissue medical devices for evaluation, maintaining logistic control & tracking.

Provide level II/III troubleshooting & customer support as needed.

Update Device History Records in document control system when required.

Maintain inventory status of devices & spare service parts in MRP / ERP systems.

Resolve customer (direct & indirect) technical complaints and respond to complex customer technical inquiries

Service as a profitable part of our three commercial pillars (Capital, Consumable, Service)

Prepare and oversee the preparation of reports and or statistics related to the technical service support function for the Corporate and Local SLT as required

Develop technical service support representatives

SKILLS, KNOWLEDGE AND EXPERIENCE:

Experience of working in Endoscopy is highly desirable

Strong information processing skills

Experience with document management systems (e.g. D365 or similar) is highly desirable

Previous experience in a similar Service environment (desired experience 5+ years)

Strong project management and organisational skills multi-tasking with fluid and challenging deadlines will be part of the day-to-day growth of the business.

Experience in recording and documenting service (inc. complaint-handling process) in line with regulatory requirements (ISO13485).

Technical ability and understanding of electromechanical devices to allow over the phone troubleshooting.

Technical Service management and complaints-handling experience.

High level of computer skills, particularly in MS Office suite, and a good ability to learn new systems.

Strong commercial awareness in order to identify new business opportunities

PERSONAL ATTRIBUTES:

Ability to build rapport with a broad range of people.

Excellent communications skills with a focus on customer-centric delivery (for both internal and external customers to the business).

Collaborative and supportive approach with excellent interpersonal skills.

Highly motivated and energetic problem-solver. As a fast-growing organisation having a flexible and agile approach, and a can do attitude is a must.

Openness and adaptation to change.

Desire to learn and develop.

Strong commitment to quality.

Willingness to take ownership and control of this role to drive positive outcomes.

Attention to detail and the capability to analyse data and make sound conclusions

QUALIFICATIONS

Educated to degree-level standard essential with strong written and verbal skills

Automated endoscope reprocessors quarterly testing (WTM2) & Automated endoscope reprocessors annual testing (WTM3) or Automated endoscope reprocessors periodic testing (WTM5) validation qualification is highly desirable

Highly competent/experienced user of MS Office packages.

This is an excellent opportunity to join a growing company with fantastic working culture who are highly people centric.

Commercial Gas Engineer
Excel Engineering Recruitment ltd
Multiple locations
Fully remote
Mid
£100,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

JOB TITLE: Commercial Gas Engineer

LOCATION: Bath and surrounding areas

SALARY: £48k - £60k - travel time is paid at time & half, van, fuelcard etc

CONTACT: Kerry Hayes

JOB INFORMATION - Commercial Gas Engineer

  • You will be based from home with a van and cover the South West area. Contracts will include a gym contract, luxury residential homes, hotels and other commercial settings
  • You will be required to carry out service and maintenance, trouble shooting and diagnostics
  • This role will come with some opportunity to develop for the right person
  • Work will all be of a commercial nature - NO DOMESTIC

COMPANY INFORMATION - Commercial Gas Engineer

  • Work for a company that values its staff and invests in development and training
  • Our client specialises in gas/hvac contracts across the UK and are expanding due to the win of multiple new sites
  • Excellent reputation for delivering high service levels and quality workmanship
  • Excellent staff retention with low turn over

CANDIDATE INFORMATION - Commercial Gas Engineer

  • Demonstrable experience of carrying out service and reactive maintenance on commercial gas systems
  • Relevant ACS certification
  • Experience of working within a similar role previously,
  • Have excellent administration skills with attention to detail
  • You must have good customer services skills, be well presented and articulate
  • You will need to be self-motivated, diligent and hardworking
Technical Support Engineer
Euro Projects Recruitment
Coalville
Hybrid
Graduate - Junior
£35,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Technical Support Engineer, Coalville, LE67

  • Technical Support Engineer, Electrical Support Technician role, Service Engineer jobs, Electrical Support Engineer jobs.
  • Varied electrical engineering job / electronics engineering job testing, diagnosis, repair, maintenance, site visits.
  • Lots of opportunity for training and development.
  • Multi-site, successful engineering business within the rail and process safety sector winning new contracts and continuing to grow.
  • £32K - £37K salary + bonus + car + OT + pension + flexible working hours + early finish on a Friday! Overall package is excellent.

Are you looking for Technical Support Engineer, Electrical Support Technician jobs in Coalville, Electrical Support Engineer jobs in Leicestershire, Service Engineer jobs in Leicestershire? You will work within a technical support / technical service team that provide engineering support for electrical systems / control systems installed across the UK rail sector. You will also work alongside project teams to carry out in-house testing and onsite commissioning activities. Truly varied role for an Electrical Engineer / Electronics Engineer.

The Technical Support Engineer job will suit:

  • We are looking for a candidate with an electrical engineering / electronics engineering / control systems background that would enjoy a truly varied engineering role including product service and repair, providing product technical support to customers and engineering teams, product testing, and onsite support.
  • Specific knowledge of PLC programming, control systems, SCADA systems or similar technology would be advantageous.
  • You are likely to hold a relevant engineering qualification in an electrical engineering, electronics engineering or similar engineering discipline.
  • Able to undertake some UK travel from time-to-time You will need a Full UK driving license.

This Technical Support Engineer will involve:

  • Provide product maintenance support to the rail systems engineering team.
  • Carry out planned service and repair of industry leading products and systems
  • Provide some onsite commissioning support to engineering teams as required not frequent / heavy amount of travel.
  • Communicating with internal engineering teams and customers.

To apply, please send your CV to Danny Turnock at Euro Projects Recruitment Ltd

Visit the Euro Projects Recruitment website to search our latest permanent, contract and interim vacancies.

This job is posted by Euro Projects Recruitment, a recruitment consultancy specialising in engineering and manufacturing appointments from tool room to boardroom. We combine over 100 years of technical knowledge and recruitment expertise to introduce the best candidates to the best companies. We are passionate about your future and persistent in our efforts to secure you the right job.

First Line Analyst (L2)
Hays Talent Solutions
Nottingham
Hybrid
Junior
£13 - £16
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Join a leading independent technology and services provider as a First Line Analyst.

Job Overview:We are seeking First Line Analysts to join the Service Desk team supporting First Group. This role involves handling incoming calls and emails, logging incidents, and providing first-contact resolution where possible. Analysts will work in a hybrid model after training, with 2 days onsite and 3 days remote.

Location: Nottingham NG8 6AT

Rate: Rate: An hourly rate, in-scope IR35, of £12.60 (PAYE) OR £16.35 per hour (via a Hays Approved Umbrella Company).

Length: 09 Feb 2026 to 15 Jun 2026

Work Schedule: 7am until 7pm on a 7.5 hour rolling shift basis as outlined below

Monday to Friday:07:00 - 15:30

08:00 - 16:3008:30 - 17:00

09:00 - 17:30

10:30 - 19:00

Saturday and Sunday:

07:00 - 15:30

10:30 - 19:00

Note:If you are rota’d to work a Saturday or Sunday you will get a Lieu Day off the following week between Tuesday and Friday as allocated by the Team Leader.

Once fully trained and operational you will be working 2 days from the Nottingham office and 3 days at home.

Key Responsibilities:

  • Taking incoming calls and emails via Genesys to log incidents into ITSM, capturing all the minimum data set required to progress the incident.
  • We will try our best endeavours to resolve the issue at the first point of contact for the caller where is feasibly possible.
  • Following knowledge processes for onwards assignment.
  • Updating existing knowledge where processes have changed and creating new knowledge articles to close the knowledge gaps.
  • Queue Management
  • Taking Switchboard overflow calls when they are busy.

Key Requirements:

  • Excellent customer service skills, focusing on the customer rather than the technical and being able to control a call.
  • Excellent telephone manner and written capability with comprehension.
  • Ideally proven track record in a contact center environment but not essential.
  • Ability to handle conflict
  • Ability to be flexible and adaptable to change, even it is a total surprise.
  • Focus on the customer experience.
  • Team Player with the ability to focus on the team progression and not just your own.
  • Reliable with good timekeeping.
  • Confidence to speak up and question the Status Quo in a healthy manner.
  • Pattern recognition to spot trends.
  • Ability to learn new software.
  • Able to receive feedback well.
  • Ability to improve your own learning.

KPIs:

  • Be able to answer a call within 30 seconds across the team.
  • Have an abandoned call rate of less than 5% across the team.
  • Be able to answer an email within 1 hour across the team.
  • Score more than 90% on Quality Evaluations across the team.

Additional Information:

Interview Process: In Person/Teams/Telephonic

How to Apply: If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

Technical Support Engineer Electromechanical
Rise Technical Recruitment Limited
Leicestershire
In office
Junior - Mid
£38,000 - £45,000
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Technical Support Engineer (Electromechanical)

Castle Donnington, commutable from: Derby, Nottingham, Loughborough, Leicester, Burton upon Trent, Swadlincote, Coalville, Hucknall, Belper, Ilkeston, Heanor & all surrounding areas

£38,000 - £45,000 + Bonus + Healthcare + Pension + International Training + Excellent Company Benefits

Are you an Electrically-biased Technical Support/Maintenance/Service Engineer? Are you looking to take the next step in your career with a company renowned for engineering excellence and innovation?

This is an exciting opportunity to join a global technology leader that designs and supports advanced automation and drive systems used across multiple industries. You’ll play a key role in diagnosing complex technical issues, supporting both customers and field technicians, and ensuring industry-leading service delivery from the company’s UK base.

You’ll work in a collaborative team environment where technical progression and training are genuinely embedded, including structured overseas training in Germany to develop your expertise with the latest automation and drive technologies.

The company are a global leader within automated manufacturing and have a great reputation for looking after and investing in their Engineers with continued training and professional development.

This position would suit an Electrically biased Service, Maintenance or Technical Support Engineer, looking for an office-based role with ongoing technical and career progression.

The Role:

  • Provide telephone & online support to customers & Engineers
  • Coordinate and schedule field technicians, balancing priorities based on location, skill level, and customer needs
  • Ongoing training and development opportunities

The Candidate:

  • Electromechanical Service/Maintenance/Technical Support Engineer
  • Industrial/Manufacturing/Automation background
  • Excellent communication skills

Reference Number: BBBH268511To apply for this role or to be considered for further roles, please click “Apply Now” or contact Patrick Simper at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

Tech Support Engineer
Owen Daniels
Ashby-de-la-Zouch
Hybrid
Junior - Mid
Private salary
RECENTLY POSTED
TECH-AGNOSTIC ROLE

Are you an experienced Technical Support Engineer with a background in rail, engineering, or control systems? Our client, a reputable rail engineering company, is seeking a technically strong and self-motivated individual to join their Rail Systems team. The successful candidate will provide critical maintenance and technical support across the UK rail network, working independently and collaboratively to ensure system availability, safety, and performance.Technical Support EngineerPermanentCompetitive Salary37.5 hours a week, Flexible working availableField based role + Call outs + Company carLeicestershireTechnical Support Engineer Job Description

  • Provide 24/7 maintenance and technical support for rail systems, including planned and unplanned activities.
  • Deliver technical assistance to the telephone helpdesk and support fault diagnosis and resolution.
  • Carry out system engineering activities including design support, factory testing, site installation, and commissioning.
  • Liaise with clients and internal engineering teams to ensure effective communication, service delivery, and contract performance.
  • Produce service and monthly reports, support service review meetings, and assist with contract quotations where required.
  • Develop and maintain in-depth technical knowledge of SCADA, BMS, SISS, PLCs, HMIs, and communications protocols.

Technical Support EngineerEssential Experience / Skills / Qualifications

  • Electrical or Technical Engineering qualification (HNC or HND or equivalent).
  • Strong technical knowledge of control systems, systems integration, and PLC technologies (e.g. Siemens, Mitsubishi, Rockwell).
  • Ability to configure, program, and support SCADA/HMI systems and associated protocols.
  • Confident communicator with strong stakeholder and client-facing skills.
  • Willingness to travel across the UK and hold a full clean driving licence.

If you feel you’re a good fit for this position, please click ‘apply’.

Applications Engineer
Wallace Hind Selection LTD
Multiple locations
In office
Junior - Mid
£35,000 - £45,000
RECENTLY POSTED

A superb opportunity for either an experienced Applications or Proposals Engineer, or a qualified Mechanical Engineer with CAD or technical drawing skills who wants to get into a client facing Applications / Technical Sales Support Engineer role with a British manufacturer of product, materials and ingredients handling machinery and systems, supplying the food and other processing markets.

BASIC SALARY: up to £45,000

BENEFITS:
8% Pension
DIS

LOCATION: Factory based in Staffordshire so ideally you will live within an hour of Stoke-on-Trent

COMMUTABLE LOCATIONS: Stoke-on-Trent, Birmingham, Manchester, Derby, Crewe, Stafford, Newcastle-under-Lyme

JOB DESCRIPTION: Applications Engineer, Proposals Engineer - handling machinery & systems, capital equipment

This is an Applications / Proposals Engineer role where you will be working closely with the senior sales team and the design engineering team internally and clients and suppliers externally.

The role will be multi faceted encompassing Applications Engineering and technical sales support to the sales team and clients. You will be using CAD to produce layouts and quotes and doing some project management post sale. You will also be involved in product trials.

PERSON SPECIFICATION: Applications Engineer, Proposals Engineer - handling machinery & systems, capital equipment

You WILL be a qualified Mechanical Engineer with CAD and / technical drawing skills and experience.
You WILL ideally have some applications or proposals engineering experience working for an industrial, engineering or manufacturing company, ideally supplying capital equipment to the food industry.
You will have engineering initiative and creativity, and be ambitious for a career move.

THE COMPANY:

A well established British manufacturer of standard and bespoke product, materials and ingredients handling machinery and systems supplied to the food and other processing markets. There is good management culture and they have invested heavily in technology to support the team and clients.

PROSPECTS:

There is a genuine chance to progress to into either a more senior engineering role or into a field sales role if successful.

INTERESTED? Please click apply. You will receive an acknowledgment of your application.

Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.

Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct.

REF: MPH18380, Wallace Hind Selection

Doors engineer, Technical support
KONE PLC
Nottingham
Hybrid
Mid
Private salary
TECH-AGNOSTIC ROLE

Job Description

At KONE, we shape the future of cities. As a global leader in the lift and escalator industry, KONE provides lifts, escalators, industrial and automatic doors, as well as solutions for maintenance and modernisation to add value to buildings throughout their life cycle.

We are looking for a Doors Technical Engineer to join our KONE Doors Technical team. In this role, youll be the go-to expert for resolving complex technical issues on industrial and pedestrian doors, providing support to Doors engineers across the UK, and ensuring compliance with safety and quality standards.

This position is based in Nottingham; you will be part of the Global Technical Help Desk team.

What Youll Do

  • Provide remote and on-site technical support to Doors engineers, identifying root causes and solutions
  • Log cases to the Technical Helpdesk tool and direct to relevant expert when needed
  • Deliver training to Doors engineers during site visits and through scheduled sessions, support local training centers
  • Support in assessing the maintainability (spare part availability, documentation, competences, maintenance need) of equipment before tendering for maintenance contract
  • Create and manage knowledge base articles
  • Purpose sales solutions (Packaged Service Repairs) to improve equipment reliability, comfort and safety
  • Identify proactively root causes for the issues and forward corrective actions according to KONE Door Business (KDB) process requirements (e.g. training, guidelines, etc.)
  • Ensure compliance with KDB safety standards and customer safety rules, report safety concerns
  • Stop installation or door operations if safety violation or hazards are detected

To qualify for this vacancy we would expect you to have:

  • Strong technical knowledge of pedestrian and industrial doors, gates and barriers
  • Excellent health and safety knowledge
  • ADSA and DHF qualified
  • CSCS certification
  • Strong customer skills
  • Collaborative team player
  • Excellent problem solving and communication skills
  • Full, clean UK driving licence
  • Willingness to travel across the UK
  • Proficient IT skills

We offer a range of fantastic benefits to our employees including:

  • Excellent salary depending on experience
  • Company car, parking apps to cover business parking costs
  • Paid travel and overtime
  • 25 Days Holiday + 8 Bank Holidays + 1 Volunteering Day
  • Company Pension Scheme
  • Employee Assistance Programme
  • Prolonged disability insurance (PDI)
  • KONE Healthcare plan, which includes unlimited GP video consultations, diagnosis, physiotherapy
  • KONE dental plan
  • Life Assurance
  • Gym membership
  • KONE Discounts and cashback platform
  • Give As You Earn, which allows to make tax-efficient charity donations?
  • Cycle to Work Scheme ?

In addition, we offer strong and clear progression programmes with Engineers so that you can reach your full potential. To support your learning, you will have access to our learning tool that allows you to apply for various courses that can increase your knowledge and progression potential.

This role is not eligible for visa sponsorship.

Customer Solutions Architect
Microlise
Nottingham
Hybrid
Mid - Senior
£50,000

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

We are looking for aCustomer Solutions Architectto join our team! At Microlise, we dont just build exceptional technology, we create solutions that transform how our customers operate. As a Customer Solutions Architect, youll play a pivotal role in making sure every engagement delivers genuine, measurable business value and real-world operational impact.

In this high impact role within our Value Creation & Enablement team, youll lead value driven discovery conversations, design outcome-led solutions, and demonstrate customer impact using the MEDDPICC framework. Youll define a customers before state, shape meaningful after outcomes, and build the proof-of-value that underpins Microlises market story.

Youll be the person who ensures every opportunity is rooted in real customer pain, every solution is built around outcomes, and every deal is backed by evidence-led value. If this sounds like the job for you, get your application in now!

What you will be doing:

  • Lead value-led discovery with customers to identify, quantify and validate operational, financial and compliance pain
  • Lead discovery across complex transport and logistics environments, including understanding how TMS platforms underpin planning, execution and compliance
  • Map customer transport and logistics technology stacks including TMS, routing, planning, compliance and back-office systems to identify integration driven value opportunities
  • Capture customer baseline metrics, inefficiencies, risks and costs as part of MEDDPICC qualification
  • Engage with operational, commercial and IT stakeholders to understand current-state architecture and future-state ambition
  • Conduct customer site visits to understand real-world workflows and document value insight
  • Design customer solutions around measurable business outcomes, not just product capability
  • Lead technical solution design for large, multi-system opportunities prior to deal close
  • Build Proof of Value environments and demo journeys that show operational and commercial impact
  • Produce high-quality solution proposals, value cases, ROI models and cost-of-inaction analysis
  • Build value-led sales collateral that articulates customer before and after states
  • Contribute to Microlises global library of case studies, proof-of-value assets and customer references
  • Feed validated customer pain and outcome data into Product and Engineering teams
  • Participate in Product Steering, Microlise Direct and Labs forums
  • Ensure new propositions are anchored in verified customer need and measurable impact
  • Deliver consistent, high-quality demonstrations focused on customer outcomes
  • Maintain deep product, market and industry knowledge
  • Support the standardisation of proposals, demos, pricing and value documentation
  • Contribute to continuous improvement of Pre-Sales qualification and proof-of-value processes
  • Act as a subject matter expert and mentor within the Pre-Sales team

What were looking for:

  • Deep understanding of Microlise products, customers and use cases
  • Strong understanding of Transport Management Systems (TMS) and their role in modern logistics operations
  • Experience in customer-facing technical consulting, solution architecture or pre-sales
  • Strong grasp of value-based selling and outcome-led solution design
  • Working knowledge of MEDDPICC, particularly Metrics and Pain
  • Ability to quantify operational, financial and compliance impact
  • Strong commercial acumen and business judgement
  • Advanced presentation, proposal writing and commercial modelling skills
  • Confident engaging with senior stakeholders and operational leaders
  • Analytical mindset with a passion for solving real customer problems

Why Microlise?

Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.

  • Full support and training to ensure you are well equipped to succeed in your role
  • Access to our salary sacrifice EV Car Scheme - payments are made before tax and other contributions, so saving you money, whilst doing your bit for the environment!
  • Great Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our success!
  • Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more!
  • 25 days holiday, excluding bank holidays, increasing with service
  • Invested in employee health and well-being with over 20 mental health first aiders in the business
  • Employee Assistance Programmes
  • Free Costco membership, 20% off EE mobile and line rental, and other local discounts
  • Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards
  • Free Microlise Cresswell Racing Tickets, support British Superbikes
  • Executive Box at Motorpoint Arena Nottingham

Recruitment Process

For successful candidates, interviews will take place whilst the advert is still live; so dont delay getting your application in!

Recruitment Agencies

Whilst we make every effort to directly source candidates for our live roles, we do have a very small, preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers.

Junior Cyber Security Analyst
Newto Training
Multiple locations
Remote or hybrid
Junior
Private salary

Ready to launch your career in Cyber Security?

The UK is facing a critical shortage of skilled cyber professionals, creating outstanding opportunities for people who want a secure, high-growth career. Whether you’re completely new to tech or looking to switch careers, our Cyber Security Career Programme is built to get you job-ready - with a guaranteed role on completion.

Why choose this programme?

We don’t just teach theory. We train you through real-world scenarios, globally recognised certifications, and guided mentorship so you gain the confidence and credibility our end employers are actively searching for.

What’s included:

  • 100+ hours of live, instructor-led online training
  • 4 industry-recognised certifications
    • Microsoft Azure Fundamentals
    • CompTIA Security+
    • CompTIA CySA+
    • Forescout FSCA (exam resit included)
  • Hands-on project work that mirrors real business challenges
  • Job guarantee we connect you directly with our partner employers to secure your first role in I.T.

Your investment:

  • Course cost: £2,795
  • Payment plan: £232.91 per month (interest-free)
  • 100% refund if you’re not offered a job after completing the programme

No experience? No problem.

You don’t need a technical background. If you have determination, good communication skills and a passion for a stable, future-proof career, we’ll help you get there step by step.

Take control of your future.

Click ‘Apply Now’ and start your journey into a career that offers progression, purpose and long-term security.

Technical Support Engineer (Electromechanical)
Rise Technical Recruitment
Derby
In office
Junior - Mid
£38,000 - £45,000
TECH-AGNOSTIC ROLE

Castle Donnington, commutable from: Derby, Nottingham, Loughborough, Leicester, Burton upon Trent, Swadlincote, Coalville, Hucknall, Belper, Ilkeston, Heanor & all surrounding areas

38,000 - 45,000 + Bonus + Healthcare + Pension + International Training + Excellent Company Benefits

Are you an Electrically-biased Technical Support/Maintenance/Service Engineer? Are you looking to take the next step in your career with a company renowned for engineering excellence and innovation?

This is an exciting opportunity to join a global technology leader that designs and supports advanced automation and drive systems used across multiple industries. You’ll play a key role in diagnosing complex technical issues, supporting both customers and field technicians, and ensuring industry-leading service delivery from the company’s UK base.

You’ll work in a collaborative team environment where technical progression and training are genuinely embedded, including structured overseas training in Germany to develop your expertise with the latest automation and drive technologies.

The company are a global leader within automated manufacturing and have a great reputation for looking after and investing in their Engineers with continued training and professional development.

This position would suit an Electrically biased Service, Maintenance or Technical Support Engineer, looking for an office-based role with ongoing technical and career progression.

The Role:

  • Provide telephone & online support to customers & Engineers
  • Coordinate and schedule field technicians, balancing priorities based on location, skill level, and customer needs
  • Ongoing training and development opportunities

The Candidate:

  • Electromechanical Service/Maintenance/Technical Support Engineer
  • Industrial/Manufacturing/Automation background
  • Excellent communication skills

Reference Number: BBBH(phone number removed)

To apply for this role or to be considered for further roles, please click “Apply Now” or contact Patrick Simper at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.

We are an equal opportunities company and welcome applications from all suitable candidates.

IT Support Analyst
VIQU IT
Nottingham
Hybrid
Junior - Mid
Private salary
TECH-AGNOSTIC ROLE

Nottingham - Hybrid - Permanent
Competitive Salary

VIQU have partnered with a leading UK law firm seeking an IT Support Analyst. You’ll be the first point of contact for IT issues, keeping technology running smoothly and supporting colleagues across the firm, with hands-on exposure to Office 365 and Active Directory.

Key Responsibilities of the IT Support Analyst:
• Act as first point of contact for all IT issues, supporting staff across the firm.
• Receive, log, and track incidents, resolving problems using knowledge articles and technical expertise.
• Escalate complex issues to the appropriate team when needed.
• Provide hands-on support for Office 365, Active Directory, hardware, and software.
• Maintain and update the knowledge base to ensure accurate guidance.
• Support change activities while minimizing service disruption and adhering to SLAs and security standards.
• Share expertise, coach colleagues, and contribute to continuous improvement.
• Ensure all work complies with IT policies, procedures, and security requirements.

Key Requirements of the IT Support Analyst:
• Experience supporting IT systems in a service desk/analyst capacity.
• Hands-on experience with Office 365 and Active Directory.
• Flexibility to work rotational shifts between 06:00–19:00, with occasional on-call support.
• Strong documentation and knowledge base management skills.
• High attention to detail with a proactive approach to service improvement.

IT Support Analyst
Nottingham - Hybrid - Permanent
Competitive Salary

Apply now to speak with VIQU IT in confidence about this IT Support Analyst position. Or reach out to Belle Hegarty via the VIQU IT website or at (url removed)
Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply)

Product Support Technician
Orion Electrotech
Nottingham
In office
Graduate - Junior
£23,500 - £25,500
TECH-AGNOSTIC ROLE

1st Line Support

Nottingham

Passionate about delivering exceptional technical support and ensuring a seamless user experience? We re working with a leading organisation seeking a Product Support Technician to join their team and provide first-class assistance to end-users.

In this role, you ll be the go-to person for diagnosing and resolving technical issues, managing support tickets, and collaborating with specialists to tackle complex challenges.

What you ll be doing:

  • Deliver 1st and 2nd line technical support across AV/IT systems.
  • Build, configure, and test media hardware.
  • Manage and schedule content using CMS platforms.
  • Maintain asset registers for digital hardware.
  • Monitor and respond to help desk tickets promptly.
  • Communicate effectively with clients, suppliers, and internal teams.
  • Support on-site engineers and assist other business areas when needed.

What we re looking for:

  • Technology-related technical qualification.
  • Strong IT skills and proficiency in MS Office Suite.
  • Excellent problem-solving and organisational skills.
  • Ability to work independently and as part of a team.
  • Customer-focused mindset with great communication skills.

This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys learning new technologies. Weekend on-call work may be required on a rota basis.

Apply Now or reach out to Ellie at Orion Electrotech!

INDKA

Product Solutions Technician
Orion Electrotech
Nottingham
In office
Junior - Mid
£23,500 - £25,500
TECH-AGNOSTIC ROLE

We re representing a leading organisation looking for a Product Solutions Technician to join their team and play a key role in delivering technical excellence across projects.

In this position, you ll ensure devices and systems are configured correctly to meet customer requirements, while providing first-line technical support and troubleshooting for both hardware and software. You ll work closely with engineers and project teams to guarantee robust, reliable solutions.

What you ll be doing:

  • Build, configure, and test media and SOC players.
  • Deliver first-line technical support with AV/IT expertise.
  • Manage and schedule content using CMS platforms.
  • Maintain asset registers for digital hardware.
  • Monitor and respond to support tickets promptly.
  • Support on-site engineers and assist across the business when needed.
  • Communicate effectively with clients and suppliers.
  • Participate in thorough testing to ensure solutions meet standards.

What we re looking for:

  • Technology-related technical qualification.
  • Strong IT skills and proficiency in MS Office Suite.
  • Excellent problem-solving and organisational abilities.
  • Ability to work independently and as part of a team.
  • Customer-focused approach with strong communication skills.

This is a fantastic opportunity for someone who enjoys hands-on technical work and thrives in a fast-paced environment.

Apply Now or reach out to Ellie at Orion Electrotech

INDKA

IT Application Support Team Member
Nova Talent
Nottingham
Hybrid
Junior - Mid
£28,000 - £30,000

We are seeking an Application Support Team Member to join our clients IT Helpdesk team, based in Nottingham. Supporting approximately 500 office-based and remote users. This role focuses on providing in depth application support and ensuring users receive a high quality support experience across multiple platforms.

You will work closely with end users, offering support via in person visits, phone, and ticket/email systems, and play a key role in maintaining the smooth operation of business-critical applications.

Salary & Benefits:

  • Salary up to £30,000/pa
  • Benefits: Full Induction and training, Annual Bonus Scheme, 33 days holiday including bank holidays, Enhanced Contributory Company Pension, Private Medical Cover (including dependants with 50% company contributions), Life Assurance, Salary Sacrifice Scheme for Grocery Shops, plus much more!

Key Responsibilities:

  • Provide in depth application support to remote and office-based users, including:

ERP systems

Bespoke web platforms

Integration systems

Delivery and routing systems

Agronomy systems

  • Deliver direct user support through a variety of channels, including in-person, phone, and helpdesk ticketing systems
  • Assist with user training to improve adoption and effective use of applications
  • Support the creation and maintenance of application documentation and user guides
  • Triage IT Helpdesk tickets on a rota basis, ensuring timely and effective resolution
  • Provide helpdesk cover as part of a rota:

6:00am 6:00pm between 1st March and 31st October

8:00am 5:00pm between 1st November and 28th February

  • Travel occasionally to other sites and depots to deliver in-person application support

Person Specification:

  • Experience with Windows 11, Windows Server, iOS, and Android. Working knowledge of Active Directory and Microsoft 365
  • Ability to diagnose hardware issues and manage IT assets
  • Understanding of multifactor authentication, cloud services, and basic networking
  • Keen interest in IT and technology, with prior experience in an IT support environment
  • 2+ years experience in a helpdesk or IT support role preferred
  • Confident using the systems and technologies listed above
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Frequently asked questions
In Nottingham, you can find a range of Technical Account Management positions including roles in software companies, IT service providers, and tech consultancies. Job levels vary from junior to senior and may focus on sectors like cloud services, cybersecurity, and enterprise software.Employers usually look for candidates with a background in IT or computer science, strong technical knowledge, and excellent communication skills. Certifications like ITIL, PMP, or relevant cloud certifications can be advantageous.To apply, create an account on Haystack, upload your CV, and search for Technical Account Management roles in Nottingham. You can then apply directly through the job listings by clicking the ‘Apply’ button and following the application prompts.Yes, many employers offer remote or flexible working options for Technical Account Management positions in Nottingham, especially in light of the growing demand for work-life balance in the tech industry.New Technical Account Management jobs in Nottingham are posted regularly on Haystack, often multiple times per week. We recommend setting up job alerts to stay updated with the latest opportunities.
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