About the Role

We are seeking an enthusiastic and technically minded Internal Technical Sales Support Engineer to join our growing team. This role is ideal for someone with an electrical or electromechanical background who enjoys solving problems, supporting customers, and working closely with a field sales team.

You will become a key point of contact for incoming technical enquiries, helping customers identify the right products and solutions for their industrial or manufacturing environment. Working alongside external sales engineers, production and engineering teams, youll provide timely, accurate and commercially aware support that ensures excellent customer experience.

Key Responsibilities

• Handle incoming inquiries from customers and salespeople, providing technical guidance and product support.
• Interpret customer requirements to recommend suitable electrical or electromechanical solutions.
• Support the preparation, follow-up and clarification of technical quotations.
• Assist external sales engineers by resolving customer issues and supplying supporting documentation.
• Build strong technical understanding of the companys product range and applications.
• Maintain accurate customer records, quotes, and communication logs using CRM/ERP systems.
• Liaise with engineering, manufacturing and purchasing teams to ensure correct product specification and delivery timelines.
• Support customers with troubleshooting, product selection and application-based queries.
• Contribute to continuous improvement in customer service, processes and documentation.

About You

• Background in electrical, electromechanical, or industrial engineering.
• Strong communication skills and a customer-focused attitude.
• Ability to understand and interpret customer requirements in industrial environments (e.g., manufacturing, automation, machinery, electrical systems).
• Comfortable discussing technical concepts with customers, suppliers and engineers.
• Organised, detail-driven and able to prioritise multiple tasks.
• Experience in internal sales, technical support, applications engineering, or a similar role is beneficial but not essentialtraining provided.
• Good IT skills (CRM/ERP experience an advantage).

What We Offer

• A very stable position within a highly respected electrical and electromechanical manufacturing and distribution business.
• Excellent training and ongoing professional development.
• Strong team culture and supportive environment.
• Competitive salary, benefits and long-term career prospects.
• A company known for investing in its people, processes and technology.

How to Apply

If you have the technical understanding, communication skills and enthusiasm to support customers and engineers across the industry, wed love to hear from you.

Senior Cyber Security Consultant - Audit

We are seeking an experienced Senior Cyber Security Specialist / Auditor to join a high performing Security Practice in Bristol, specialising in Cyber Assessment Framework (CAF) compliance and assurance. You’ll work across multiple projects within both public and private sector organisations, taking the lead on day-to-day client engagement and delivering high-quality security audits and assessments. You will also be comfortable identifying new opportunities, supporting bids, and contributing to presales activities where required.

Due to the secure nature of the projects UK SC Clearance is required, with experience working on secure projects with MoD or Government clients. As well as sole UK National status to work in this environment.

The office location is Bristol with hybrid working 1-2 days per week, which could include occasional travel to sites in Chippenham and Exeter within the 1-2 days.

The role:

• Conduct comprehensive cyber security audits aligned to NCSC CAF and other recognised frameworks.
• Assess organisational security posture across the full system lifecycle, ensuring
  compliance and identifying areas for improvement.
• Produce clear, actionable audit reports and recommendations for technical and
  non-technical stakeholders.
• Facilitate workshops and assurance reviews with business leaders and diverse
  project teams.
• Act as a trusted advisor, supporting clients in developing and maintaining secure
  systems and managing complex security risks.

What you’ll bring:

• Ability to lead audits, engage stakeholders, and communicate findings effectively.

• Proven expertise in Cyber Security Auditing, with strong knowledge of:

• NCSC Cyber Assessment Framework (CAF).

• ISO 27000 series, NIST Cyber Security & Risk Management Frameworks.

• Legacy IA standards and NCSC guidance.

Familiarity with MOD security frameworks (e.g., JSP 453, JSP 440, JSP 902, DEFCON
659A). Technical understanding of:

• Defensive Cyber principles.
• Enterprise Architecture and Secure Systems.
• Network & Cloud Security, System Hardening.
• Cryptographic Controls (PKI, Data at Rest/In Transit).
• Protective Monitoring and Security Assurance.

Qualifications:

Essential

• CISSP, CISM, or another industry recognised cyber security certification.

Desirable

• Membership of the Chartered Institute of Information Security (CIISec) at an appropriate level – highly desirable.
• Professional Registration via the UK Cyber Security Council for Audit and
  Assurance.

If you’re an expert in Cyber Security audit and compliance, and want to work as a true customer-facing security consultant, we’d love to hear from you.

My client is an established, well-known company within the hydraulic industry. With over 50 years trading history they specialise in providing a multi service model to their clients across the hydraulic sector being able to design, manufacture, service and install hydraulic systems. Due to growth, they are looking to add a driven a Hydraulic Field Service Engineer to their successful engineering team. As a Hydraulic Field Service Engineer you will be responsible for installation, maintenance and repairs of hydraulic systems across various environments. This is a field based, customer facing, hands on role, with plenty of problem solving.

Hydraulic Field Service Engineer

Leeds

£30,000 - £45,000 DOE , Overtime, Van, Pension, mobile. (Salary increases after probation)

Extensive career progression.

Monday to Friday with occasional weekend work.

Your responsibilities will include but not be limited to:

Provide feedback to engineering teams for system improvements.

Diagnose and repair hydraulic faults.

Assemble and service hydraulic hoses, pumps, valves and cylinders.

Provide technical support to clients to explain issues, solutions and further preventative measures.

Ensure all documentation is complete correctly.

Maintain van ensuring stock levels are high and it is presentable/clean.

Conduct system tests to ensure HSE and performance levels are hit.

To apply you MUST have or hold:

Full understanding of HSE.

NVQ Level 3 Mechanical Engineering or similar field.

Knowledge of hydraulic systems, fluid mechanics and basic electrical components.

Strong mechanical andtroubleshooting skills.

A desire to learn.

Strong communications skills both written and verbally.

Excellent customer service skills.

Able to troubleshoot and repair systems and components.

Liaise professionally with clients and colleagues of all levels.

Full UK Driving licence.

This opportunity is for a Hydraulic Engineer who is looking to take up their next challenge.

If you are interested in this new and exciting position, then call Tom Brocklehurst on the listed number or ideally email with your current CV.

ser-in

Risk Manager - Contract
450- 500 per day (Inside IR35)
6 month contract
Leeds - 2 days per week on site/ Remote

Our client, a leading Managed Service Provider, is seeking an experienced Risk Manager to support operational, delivery, and technology risk activities across a complex environment. This role will play a key part in strengthening governance, improving risk visibility, and ensuring effective controls are in place across the organisation.

Key Responsibilities
Manage operational, delivery, and technology risk across multiple workstreams
Support the development and maintenance of risk frameworks, controls, and reporting
Work closely with technical and delivery teams to identify, assess, and mitigate risks
Provide clear risk insights and recommendations to senior stakeholders
Contribute to continuous improvement of risk processes and governance

Skills & Experience
Strong background in risk management within technology focused or managed service environments
Experience across operational, delivery, and technology risk
Cloud knowledge: AWS / Azure
Excellent communication and stakeholder management skills
Strong analytical mindset with the ability to interpret and present risk data

Additional Information
A financial background check will be required as part of onboarding

ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process

Data Protection Manager

Leeds – hybrid

Fixed Term Contract (12 months)

Summary

We’re seeking a Data Protection Manager to join our growing business. In this newly created role, you’ll be responsible for the day-to-day operation, governance and continuous improvement of NG Bailey’s data protection programme.

This role will be ideal for a proactive and innovative individual who wants the opportunity to shape our data governance strategy from the ground up.

Some of the key deliverables will include:

• Own and maintain the NG Bailey Data Protection strategy, framework and improvement plan
• Lead the design, implementation and ongoing management of data protection and its component parts
• Proactively monitor regulatory, legislative and technology developments relevant to data protection and assess the impact to the business
• Produce monthly and quarterly assurance reports for senior leadership and governance committees
• Co-ordinate, attend and/or chair data protection-specific forums and other risk/compliance forums
• Lead privacy by design governance and as a trusted business partner, give expert data protection management challenge and guidance
• Create, manage and maintain internal policies such as retention schedules, workplace guidelines, and employee privacy policies
• Create, manage and maintain external policies, consents, customer facing notices, documents and tools
• Develop and deliver training programmes and awareness materials and content
• Manage data breaches, from investigation to resolution and any required regulatory notifications
• Maintain incident logs for all risks, breaches, and potential issues across the business, meeting specific SLA and regulatory timeframes and ensuring timely internal reporting
• Act as the first point of contact for data protection matters
• Ensure that subject access requests and other data privacy rights are met in accordance with procedures and agreed deadlines for customers and team members
• Provide assurance that policies and procedures are being followed by the business and that there is a culture of continuous improvement in relation to data protection compliance
• Conduct second line functional assurance reviews to assess compliance with the data protection framework, associated key controls and external Service Level Agreements
• Ensure Privacy Triage Questionnaires and/or Data Protection Impact Assessments (DPIAs) are in place and completed for any new or changed processing activities or projects involving personal or sensitive data
• Provide guidance on the identification of appropriate lawful basis for processing personal data in collaboration with the Group Legal team

What we’re looking for:

• Strong and practical understanding of data protection law and practice, with proven experience running a data protection programme
• Previous experience working in a large organisation with varied and complex processing activities, ideally in a private organisation and/or the construction, infrastructure or facilities management sectors
• Recognised qualification in data protection, information governance or information security, or equivalent
• Skilled at managing complex rights requests, DPIAs and data mapping
• Able to interpret regulatory developments and explain impacts in plain language
• High level of IT literacy and confident working with SharePoint or willing to learn quickly
• Strong attention to detail
• Able to prioritise and work under pressure
• Good project management skills and a structured approach to work
• Able to influence and work with colleagues across the broader organisation and with external stakeholders
• Proven experience supporting a major change or improvement programme
• Experience working to assurance and regulatory standards

Next Steps:

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.

About Us:

We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies.

Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.

#LI-LP1#LI-hybrid

Full time - Permanent
Hybrid/Remote
Do you have mechanical or hydraulic engineering experience?
Do you have a background in technical sales and tendering?
Are you looking to join a growing company delivering high-profile turnkey M&E projects?
Then this could be the role for you!

Benefits you’ll get:
Up to £60k + bonus
25 days holiday + bank holidays
Hybrid working
Pension (4% employer contribution)
Private Medical Insurance
Life Insurance

What will you be doing?
Developing costed proposals and tenders for M&E projects
Building strong client and supplier relationships
Visiting sites across the UK to assess requirements
Preparing estimates, RFQs and technical documentation
Working with engineering teams to ensure accuracy and feasibility

Where will you be doing it?
The client are specialists in turnkey M&E projects with a diverse client base across multiple industries where no two days are the same.

What you’ll need:
Mechanical/hydraulic engineering experience
Technical sales/tendering experience
Strong communication and customer-facing skills
Proficiency with MS Word and Excel
Motivated, proactive and collaborative attitude

We know your CV might not be up to date. That’s fine - just apply and we’ll take it from there.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.*

IT Asset & Configuration Manager / Service Configuration Manager/ ServiceNow Manager Leeds area As IT Asset & Configuration Manager / ServiceNow Manager you will be responsible for Implementing & optimising Service Asset and Configuration Management process within a large public sector managed Service account.

Successful IT Asset & Configuration Manager / Service Configuration Manager/ ServiceNow Manager will be supporting the entire IT Asset lifecycle and should good knowledge of how Configuration Management Database works.
As ServiceNow Manager/ IT Asset Manager / IT Configuration Manager you should be familiar with using ServiceNow for reporting and asset/configuration management.
Ideally as IT Asset & Configuration Manager / Service Configuration Manager/ ServiceNow Manager you should have excellent people and organisational skills and have the ability clearly explain technical concepts clearly to non-technical colleagues.
IT Asset & Configuration Manager / Service Configuration Manager/ ServiceNow Manager will mean you ll be defining process & strategy, overseeing process implementation and participate in centralised CMDB establishment and development, including CI baseline, relationship mapping, and CI types and attributes management.
IT Asset & Configuration Manager / Service Configuration Manager/ ServiceNow Manager - Apply now we re waiting to invest in your career!.

business

JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.

The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers.

When you join the JLA family, you’ll also gain access to an extensive benefits package.

We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life’s challenges.We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs.

You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available.

To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub.

We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies.

We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We’re dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Role overview

Safety systems maintenance engineer including reactive calls

Key tasks

• Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job).

• Part of the OOH call out rota.

• To carry enhanced van stock to achieve high 1st fix rate.

• Responsible for van stock in the same manner as level 1 and 2.

Service Delivery

• Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance.

Managing Risk

• Awareness of your operational and regulation risks which may impend your operations.

• Responsibility for reporting to your line manager any risk which may impact the business

Managing Health & Safety

• Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements

• Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set.

We are recruiting for a Electro/Mechanical Field Service Engineer to join one of our customers.

Covering areasaround the M62 (Northern England)

Hours of work; 8.30am-5.30pm (Monday to Friday) no weekends

Benefits:

• Enhanced holidays
• Company pension
• Quarterly bonus

This role involves going out to customers and undertaking preventative maintenance as well as fault finding and breakdown solutions once fully trained

The successful candidate will receive:

• Vehicle
• Fuelcard
• Uniform
• Laptop and phone
• Full tools and parts
• Extensive back up support team

We are looking for candidates that have a mechanical/electrical engineering/fitting background alsoany mechanical skills used in a manufacturing/workshop will be of interest!

This company continue to grow and increase their already impressive product range - to join this great team get in touch now!

Quality Personnelacting as an Employment Agency & Business(rated as one of the top 3 Agencies in Milton Keynes for the 6th year running!).

Please note due to volume of applications you will only be contacted if we are progressing your application.

Cyber Security Assurance Consultant
Location – Hybrid, 3 days in the office (locations include Glasgow, Newcastle, Leeds, Sheffield, Manchester, Birmingham, Blackpool, Cardiff, London)
Salary: £50,000 - £65,000 + benefits

An exciting opportunity has arisen for a Security Assurance Consultant to join a collaborative and forward-thinking team responsible for safeguarding information, systems, and people. This role plays a key part in supporting a major public sector client to protect sensitive data, uphold compliance standards, and maintain the security of both staff and service users.

Due to the nature of the role an SC Clearance is required

As a Security Assurance Consultant, you will analyse and interpret complex information, assess the effectiveness of security controls, and support the production of high-quality assurance reports. Working closely with the Security Assurance SEO and wider security function, you’ll contribute directly to maintaining a secure and resilient environment that enables the organisation to deliver its critical objectives confidently.

Key Responsibilities:

• Support the assessment of people, process, and technology controls to form a clear view of overall security posture.
• Record and maintain accurate, evidence-based findings in assurance systems.
• Assist in testing security controls and drafting comprehensive assurance reports.
• Contribute to incident reviews and provide post-incident assurance support.
• Continuously develop knowledge of security frameworks, standards, and risk methodologies.
• Represent the Security Assurance function and present findings to key stakeholders.

Candidates must hold one of the following certs -CISM, CRISC, CISSP, CISA, CGEIT, or ISO 27001 Lead Auditor

Due to the nature of the role a Security clearance is required.

We are recruiting for a dynamic Tech start up with offices based in South Leeds who are looking for a Support Technician to join their growing team. Acting as a 1st point of contact for our customer base and delivering excellent customer service. The successful candidate will work with customers to resolve and manage technical issues, providing support and guidance. This varied role will include;

• Answering all incoming calls and live chats
• Responding to and managing support tickets using Zendesk
• Owning assigned tickets and keeping customers informed of progress
• Accurately logging all queries
• Providing remote support
• Guiding customers through solutions and training materials
• Building a strong product knowledge

This is a great opportunity to join a dynamic team setting, the successful candidate will be;

• Technically minded
• An ability to troubleshoot software and hardware issues
• A logical and confident problem-solver
• Friendly, warm, and customer-focused
• A strong team player with a “one team” mentality
• An attentive listener with clear communication skills

If you hold a strong technical skill set along with exceptional customer service skills, please submit your CV for consideration. If you do not hear from us within 7 days, please note your application has not been successful.

What’s on offer for you as Head of Engineering

Competitive senior leadership salary up to £90,000 per annum DOE
Performance-related bonus
Pension scheme up to 8%
Car Allowance
33 Days Holidays (inc Bank Holidays) with the opportunity to earn an additional 12 flex days a year
Monday to Friday, days-based working with the option to work 1 day a week from home
Significant autonomy and influence over engineering strategy and delivery
Long-term career progression within a complex, high-value programme portfolio
The opportunity to shape engineering excellence, innovation, and operational performance across flagship programmesThe Opportunity

Our client is a leading engineering and manufacturing organisation delivering complex, high-integrity mechanical systems into highly regulated environments.

Due to continued programme growth, they are seeking an experienced Head of Engineering Manager / Chief Engineer to lead all engineering activity across the Integrated Project Team.

This role holds delegated design authority, provides senior technical leadership, and is accountable for engineering delivery from concept through manufacture, test, installation, commissioning and in-service support.

Key Responsibilities as Head of Engineering - Dreadnought Programmes

Lead and manage all engineering activities across Design, Manufacturing, Assembly, Test, Installation and Commissioning for all programmes
Act as the senior engineering authority and primary technical point of contact for all customers
Provide strong technical leadership to ensure accurate execution of engineering deliverables from concept to service support
Manage and report technical risk, ensuring appropriate governance and sign-off at gated design hold points
Lead engineering teams 20-25 people consisting of Principal, Senior Design and Design Engineers to achieve KPIs across safety, quality, delivery, and cost
Oversee design of test equipment and test procedures for complex drive systemsEssential Skills, Experience & Qualifications

Chartered Engineer
Background within regulated or manufacturing environment
Proven engineering capability with expertise in, gear systems and transmissions
Knowledge of engineering systems integration and complex mechanical systems
Strong understanding of relevant industry standards.
Proven experience of design reviews, technical governance, and engineering risk managementLeadership, Performance & Stakeholder Engagement

Strong people leadership with the ability to mentor, coach, and develop future engineering leaders
managed Teams of 25+ Personnel
Proven change management capability within complex organisations
Ability to balance technical risk against schedule, commercial, and business impacts Excellent cross-functional collaboration
Trusted technical leader with the ability to inspire confidence across stakeholdersWhy Apply?

Senior, high-impact role within a long-term flagship programme
Significant autonomy and technical authority
Opportunity to shape engineering strategy and delivery at scale
Clear progression within a complex, high-value engineering organisationDue to the nature of our clients work this role will be subject to Right to work in the UK, Security and export control restrictions

Job Title: Business Development Manager (Cyber Security)

Location: Leeds / Hybrid (2 to 3 days a week in the office)

Salary: up to 50,000 Base + OTE up to 90,000

Industry: IT MSP (Cyber security focus)

The Opportunity

Perfect Path Recruitment is proud to partner with a premier UK based Managed Service Provider currently undergoing an exciting phase of growth. With over 25 years of heritage in Cloud, Connectivity, and Infrastructure, our client has solidified its reputation as a leading independent expert in the technology space.

We are seeking an experience Cyber focused Business Development Manager to join their Cyber Security division. This is a senior strategic sales role focused on hunting and closing net new mid-market and enterprise level accounts. If you are a sophisticated hunter who thrives on navigating C-suite relationships and architecting multiyear security agreements, this is the career defining move you have been looking for.

What You Will Do

As a senior leader in the sales function, you will own the end-to-end pursuit of high value strategic prospects.

• Strategic Acquisition: Identify and penetrate high value enterprise accounts by developing bespoke market entry strategies to win net new business.
• Executive Influence: Lead outreach to C level executives while acting as a trusted advisor on risk management, compliance, and emerging cyber threats.
• Solution Design: Collaborate with in house Sales Engineers and Security Specialists to craft tailored managed services and professional services proposals.
• Complex Negotiations: Lead the commercial structuring of large scale multi year contracts while navigating procurement and legal frameworks with finesse.
• White space opportunities: A real benefit of working with a large group is the access to a diverse portfolio of accounts that you can leverage to identify new opportunities within Cyber solutions.
• Collaborative Growth: Work across departments including Cloud, Infrastructure, and Telecoms to deliver comprehensive technology value to your prospects.

What We Are Looking For

Our client values emotional intelligence and authentic connection as much as technical prowess.

Essential Criteria:

• Proven Track Record: Extensive experience as a Senior Account Executive or BDM within the IT sector specifically targeting Enterprise level customers.
• Cyber Security Expertise: A deep understanding of the security landscape and the ability to articulate complex solutions to non technical stakeholders.
• C Suite Success: Demonstrable experience in building relationships and closing deals at the board level.
• Vendor Partnership: Experience leveraging vendor relationships to accelerate sales cycles. Our client works closely with industry leaders including Barracuda, Arctic Wolf, KnowBe4, and BullWall.
• Mobility: A full UK driving license and a willingness to prioritize face to face client engagement.

Desirable:

• Relevant industry certifications or qualifications.
• Strong proficiency in CRM management and Microsoft Office Suite.

Why Join This Team?

Our client is not just another MSP. They are an award winning workplace that prioritizes culture, trust, and collaboration.

• Financial Reward: Base salary of up to 50,000 with a lucrative OTE of 90,000 and a company shares scheme after 12 months of employment.
• Wellness and Balance: Hybrid working model, 25 days holiday plus Bank Holidays plus your Birthday off, and a comprehensive health club and wellbeing scheme.
• Protection: Private medical insurance, life assurance, and an employer matched pension.
• Professional Growth: Access to a dedicated Technical Training Academy and E learning platforms to keep your skills sharp.

Are you ready to represent a market leader and shape the future of enterprise cyber security?

Apply today via Perfect Path Recruitment for a confidential discussion about how this role aligns with your career goals.

Exalto consulting are recruiting for a contract SAM Analyst initially for 5 weeks of work, this is outside IR35 paying £475 per day you will help deliver a time-boxed, AI-assisted review of approximately 400 software and SaaS contracts to extract and interpret licence entitlements for use in ServiceNow SAM. AI will be used to scale contract analysis, with the consultant skills and expertise focused on resolving ambiguity, prioritising high-risk vendors, and producing a consistent, audit-defensible entitlement register that can be loaded and governed in the client s ServiceNow platform.

Role Overview Contract Entitlement & SAM Analysis Lead

• Lead AI-assisted review of a large software contract estate ( 400 contracts) to extract, interpret and normalise licence entitlements.
• Translate contractual licence rights, constraints and obligations into a SAM-ready entitlement register aligned to ServiceNow SAM.
• Apply consistent interpretation rules to ambiguous or non-standard licensing clauses, with clear documentation of assumptions.
• Act as the primary bridge between Legal/Procurement contract language and IT Asset Management (ITAM/SAM) operational needs.

Desired Experience & Background

• Proven experience in Software Asset Management (SAM), IT Asset Management, or software licensing analysis.
• Strong hands-on experience interpreting software and SaaS contracts, including licensing metrics and usage rights.
• Familiarity with Tier-1 and mid-market vendor licensing models (e.g. user, device, core, subscription, consumption).
• Experience working with SAM tooling concepts (entitlements, licence metrics, reconciliation), even if not a tool administrator.

If you have the above experience please send your CV for immediate consideration as our client are looking to hire ASAP

Contract SAM Analyst - 5 weeks - £475 per day outside IR35

4x Implementation Specialist/Business Analysts (FHIR/HL7 API Integration)

Contract Details

• Rate: £500/day
• IR35: Inside IR35
• Duration: 6 months
• Location: Fully remote (UK-based only)
• Sector: NHS/HealthTech

Overview

We are seeking multiple Implementation Specialists to support the onboarding and integration of third-party suppliers to NHS-facing FHIR and HL7-based APIs. This role is focused on enabling suppliers to successfully progress through complex technical, clinical, and assurance processes in a large-scale NHS environment.

The role is highly operational and coordination-heavy, acting as the bridge between suppliers, development teams, clinicians, and assurance functions. A strong working knowledge of FHIR resources, HL7 standards, and API onboarding is essential.

There is an active backlog of suppliers awaiting onboarding, and this role plays a key part in unblocking delivery and accelerating integration progress.

Key Responsibilities

• Act as the primary point of contact for suppliers integrating with FHIR and HL7-based APIs.
• Guide suppliers through end-to-end onboarding and assurance processes.
• Interpret and explain FHIR resources, HL7 messaging standards, and API specifications to suppliers.

Work closely with internal SMEs, including:

• Technical and architecture teams
• Clinical SMEs
• Assurance and governance teams
• Live service and operational teams
• Identify, track, and resolve supplier technical queries and onboarding issues.
• Create and manage clear, structured Jira tickets to track progress and blockers.
• Maintain onboarding metrics and supplier status reporting via Jira and Confluence.
• Assess supplier technical readiness and capability against NHS integration standards.
• Proactively support suppliers to help them meet required standards and timelines.
• Provide regular progress updates to delivery managers and senior stakeholders.

Required Experience

Essential:

• Proven NHS experience (Trust, national programme, or NHS supplier).
• Strong hands-on experience with FHIR-based APIs.
• Practical experience working with HL7 standards.
• Experience onboarding third-party suppliers to complex API platforms.
• Ability to confidently read and interpret technical specifications and standards documentation.
• Experience using Jira for delivery tracking and issue management.

Desirable:

• Experience working on national-scale NHS systems or platforms.
• Background in prescribing, dispensing, or patient-facing digital health systems.
• Experience collaborating with clinical and assurance teams.

Role Characteristics

• This is not a traditional Business Analyst role.
• Strong emphasis on implementation, integration, and supplier enablement.
• KPI-driven, with success measured by supplier onboarding throughput and progress.
• Requires strong stakeholder management and the ability to work across technical and clinical domains.
• Comfortable operating in a complex, high-pressure NHS delivery environment.

Apply now or email for more information

Fully remote, based in the UK. Salary between 80- 90K plus variable commission and company benefits.

The Opportunity

An exciting opportunity thas been opened up to join a growing software company delivering world class PSA software based on the Salesforce platform. As a Solution Engineer, you will have the chance to shape opportunities with your people and platform skills as you engage with prospects from discovery through to early stages of post sales.

You will be able to flex your capabilities and creativity with proof of concepts, leveraging the PSA product, salesforce and AI to deliver automated solutions, close to the heart of professional services organisations and driving competitive advantage.

The role:

• Translate customer needs into compelling, narrative-driven demos that are sectioned, conversational and tailored prospect personas
• Collaborate with AEs on deals, assess requirements and position product features and differentiators
• Maintain and update demo templates and environments and communicate improvements internally
• Efficiently map service workflows across service execution and services operations
• Support sales discovery sessions with technical and business audiences
• Draft clear, value-based SOWs that align with customer expectations and needs
• Run interactive conversations on the scope of work with clients which will focus on key outcomes, timeline, key scoping topics, custom requirement
• Manage proof of concepts and forward deployment engineering with AI

Requirements

• 2-3 years Solution Engineering experience or 1 year in Solution Engineering with a background in professional services implementation
• In-depth experience with Salesforce and PSA software

There are some variables for this. We would consider:

• Someone with strong Salesforce skills and experience with complex sales cycles in and around financials, revenue management, CPQ or sales enablement
• Someone without Salesforce skills but with strong PSA product and sector experience
• Above all else, we are looking for excellent customer and people skills, able to read the room, talk about the art of the possible, as well as diving into the detail when needed. Able to fend and deal with questions and curve balls from prospects, demonstrating flexibility within the framework of the solution
• Happy to get involved with proof of concepts/ forward deployments / AI
• Comfortable providing SOWs that align with customer expectations and needs
• OK to work opportunities across the UK/Europe and the US/ east coast time zones
• OK with being fully remote, based in the UK with quarterly visits to the London office

Business Systems Analyst / 3rd Line Support- Unit4 ERP (formally Agresso)

Permanent, full time, hybrid (1- day per week in the office)

Salary between 40- 50K depending on experience plus company benefits and bonus

The Opportunity

We are seeking a Business Systems Analyst / 3rd Line Support- Unit4 ERP to join our IT team.

The main purpose of this role is to work in both a technical & functional capacity to deliver new enhancements and functionality using Unit4 ERP. The role will also involve 3rd line system support, internal consulting and stakeholder engagement. The successful candidate will assist the Business Systems Manager in gathering requirements, delivering functionality and products which meets the needs of the company

Key Responsibilities:

• Lead activites for system updates, enhancements and 3rd line support for Unit4 ERP including financials, procurement, pcb, hr, expenses (experience with 2 or more of the mentioned modules would be preferred)
• Monitor system performance to ensure stability and reliability
• Manage system development priorities in line with organisational needs
• Act as the main contact for external system and support providers

Experience and Qualifications:

• 2-3 years experience providing functional and 3rd line support for Unit4 ERP; 2 or more of financials, procurement, pcb, hr, expenses
• SQL experience
• Unit4 ERP workflow experience
• Unit4 ERP excelerator reporting experience
• Keen to get involved with more technical and integration activities

This is a development role and you might not have all the skills mentioned, but you are excitied by the opportunity to grow your experience which could include:

• Unit4 ERP cloud migration with Azure
• Unit4 ERP Public API/API/Webservices
• Reporting ARC/XtraReports
• IPaaS cloud integration with products such as Boomi or Workato
• AI projects

Amazign opportunity to work for a global company who are pushing the boundaries of what can be delivered with Unit4 ERP and future proofing enterpise system capabilities.

Salary: £26,000 to £35,000 DOE + bonus + benefits

Location: Home-based (must live in Yorkshire occasional meetings/training in Huddersfield)

Hours: Monday to Friday, 9:00am 5:30pm

We are a market-leading supplier of saunas, steam rooms and premium wellness equipment for domestic and commercial customers. Due to continued growth, we are looking for an experienced Heating Engineer Support Advisor to join our team.

This role is ideal for a qualified heating engineer, installer or service engineer who is looking to move off the tools into a stable, home-based position, while still using their engineering knowledge every day.

This role is not suitable for IT, software, telecoms or office-only backgrounds. Applicants must have real-world heating or installation experience.

The Role

You will act as the main engineering support contact for our sauna and steam room range, helping customers, installers and colleagues with installation guidance, fault diagnosis and product selection.

Using your existing heating and electrical knowledge, you will support real-life installation scenarios, advise on power and heating requirements, and help resolve issues efficiently.

As the role develops, you will also support internal training and help build clear installation and support materials for the wider team.

Key Responsibilities

Providing engineering support via phone and email

Advising on heating requirements, electrical connections, controls and safe installation

Supporting fault-finding on sauna heaters, steam generators and control systems

Guiding installers through real-world on-site scenarios

Recommending suitable products and accessories and supporting sales where appropriate

Processing orders and updating customer records

Liaising with warehouse and suppliers regarding stock and deliveries

Creating simple installation guides, videos and support documents

Assisting with internal training for colleagues and new starters

Essential Experience

Minimum 2 years experience as a heating engineer, installer or service engineer

Formal heating or electrical qualifications (NVQ, City & Guilds, apprenticeship or equivalent)

Strong understanding of heating systems, electrical supplies, controls and fault diagnosis

Comfortable speaking with customers and installers by phone

Logical, practical problem-solving approach

Good written English and attention to detail

Basic IT skills (email, CRM, Excel)

Desirable (but not essential)

Experience with renewables or solar installations

Background in HVAC, plant, spa, pool or building services environments

Previous support, senior engineer or mentoring experience

Interest in wellness or home improvement products

Requirements

Must be based in Yorkshire and able to attend occasional meetings/training in Huddersfield

Proven, stable employment history

Dedicated home office with reliable wired internet connection

Prior experience working remotely preferred

Exclusive commitment to us(no other employment or side businesses)

References and background checks will be completed in line with GDPR and insurance requirements

Why Join us?

We are a growing, close-knit team with ambitious plans. Youll play a key role in supporting customers and shaping our engineering support function, with the opportunity to develop into a senior support or training-focused position.

If you enjoy solving problems, helping installers get things right first time, and using your engineering knowledge without being on site every day, this role offers the best of both worlds.

Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Location: Leeds - Guiseley Head Office
Department: JMG Group
Job Type: Full time
Contract Type: Permanent

JMG Group is a Private Equity backed insurance broking group based in Guiseley, West Yorkshire with strong regional office representation around the UK. We are a top 30 broker, growing rapidly having completed numerous acquisitions since our MBO in 2020. We place over £350m+ of Gross Written Premium into the market annually and our teams are very well respected in the market. Customer excellence is the backbone of our business, which means that our people, systems, and processes are central to our success

The Role

We are seeking a highly skilled and hands-on Project Manager to lead and deliver IT and Group-wide projects within an Insurance Intermediary environment. This role will encompass managing complex initiatives such as system integrations, data migrations alongside smaller Business-as-Usual (BAU) projects. The successful candidate will ensure projects are delivered on time, within scope, and aligned with strategic objectives.

Key Responsibilities

Project Delivery:

Plan, execute, and manage IT and Group projects from initiation to completion, including integrations, migrations and system implementations.
Ensure seamless adoption across business units.
Manage smaller BAU projects efficiently, maintaining quality and timelines.

Stakeholder Management:

Engage with senior leadership, technical teams, and external vendors to ensure alignment and clear communication.
Act as the primary point of contact for project updates, risks, and escalations.
Ensure legacy contracts are cancelled as appropriate.

Governance & Compliance:

Ensure all projects adhere to regulatory requirements and internal governance standards within the insurance sector.
Maintain accurate documentation, reporting, and audit trails.

Risk & Issue Management:

Identify potential risks early and implement mitigation strategies.
Resolve issues promptly to minimise impact on delivery.

Hands-On Leadership:

Be actively involved in technical discussions and problem-solving.
Support teams with practical guidance and ensure resource allocation is optimised.

Key Skills Required

Proven track record in managing IT and Group-level projects within financial services or insurance.
Experience in system integrations, data migrations preferable.
Familiarity with regulatory and compliance requirements in the insurance sector.
Solid understanding of project management methodologies (Agile, Waterfall, or hybrid).
Excellent organisational and time management skills.
Strong stakeholder engagement and communication abilities.
Ability to manage multiple projects simultaneously, balancing BAU and strategic initiatives.
Hands-on approach with technical problem-solving capability.
Proactive, adaptable, and solution-oriented mindset.
Strong leadership and influencing skills.
Ability to thrive in a fast-paced, evolving environment.

Desirable Skills

Experience with Group platform implementations and enterprise-level change programmes.
Knowledge of insurance intermediary systems and processes.
Familiarity with vendor management and third-party integrations.

Qualifications

PRINCE2, PMP, or Agile certification (or equivalent experience).

What we offer

Competitive salary commensurate with level of experience
Hybrid working options considered following training & probation completion
Free parking
Company Pension scheme
Generous holiday entitlement & Birthday off
Death in service scheme
Gym Flex
Many more

REF-(Apply online only)

1st- 2nd Line Support / Service Desk Analyst /IT Support Based in Leeds- Mon Fri needed to provide end user support, hybrid currently.
As 1st- 2nd Line Support / Service Desk Analyst /IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM or be willing and proactive in upskilling yourself.
Successful 1st- 2nd Line Support / Service Desk Analyst /IT Support need to have excellent communication skills, strong and logical troubleshooting / diagnostic s ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself.
Any1st- 2nd Line Support / Service Desk Analyst /IT Support who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage. Apply now we are waiting to invest in your career!

An exciting opportunity has become available for an experienced First Line Helpdesk Technician for a large manufacturing company based in Barnsley. The ideal person would have a strong interest in IT and enjoy problem solving.

The role entails the logging and diagnosis of issues which can either be resolved or escalated to the appropriate team.

Responsibilities:

• Handle support requests via phone or ticketing system.

• Log, categorise and prioritise tickets accurately and according to urgency.

• Ensure that tickets are responded to in a timely manner.

• Escalate complex problems to the relevant team where required.

• Maintain an accurate record of issues and resolutions.

• Communicate effectively with the end user at each stage of the ticket.

• Setup and configuration of new mobile phones and handheld devices.

• Troubleshooting issues with hardware i.e. printers.

• Provide support for widely used software such as Microsoft Office and other standard applications.

• Provide support for in-house applications and systems across the business.

• Contribute to and update knowledge base documentation for common issues and fixes.

You must have:

• Excellent written and verbal communication skills with the ability to work both independently and part of a team.

• Strong customer service skills with the ability to communicate effectively and professionally with users, both internal and external.

• IT literate with the ability to learn in-house systems.

• Able to explain technical details clearly to non-technical users without using jargon.

• Analysis, research and problem-solving skills.

• Ability to prioritise tasks and manage workload effectively, maintaining accuracy under pressure.

• Due to shift work own transport would be advantageous