We are currently recruiting Gas Service & Repair Engineers to take on a service and repair contract on behalf of a market leading company. all works will be in the private sector and all jobs will be sent via a pda. The successful Gas Service & Repair Engineer will receive 6-8 jobs a day all based in your chosen working location. in order to take on this position as a service and repair engineer, the successful gas engineer must meet the following criteria:

3-5 Days a week

Weekly Pay

Parts Supplied

Flexible work on a long term contract

Essential Requirements:

• OwnGasSafe Registration - Including Fires & Cookers
• Own Van and Tools
• Criminal Background Check
• Domestic experience
• MINIMUM 2 years experience with all boiler diagnostics, servicing, installation, maintenance & repairs, across all major brands
• Strong customer skills

Desired:

• Experience managing own workload
• Qualified installer of vented and unvented cylinders
• Confident driving and working in and around Central London
• Ability to work confidently in high end properties
• Experience with power-flushing heating system
• Experience in Plumbing maintenance
• Experience in bathroom installations

Please get in touch to apply now! Quick Starts Available

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Join Our Team as a Technical Programme Manager - People Services!

Are you ready to embark on an exciting journey in the world of IT Service Management? Our client, a leading organization in the Financial Services and Insurance sector, is seeking a motivated and detail-oriented IT Service Transition Analyst to join their dynamic team for a 6-month temporary contract. This is your chance to grow your skills and make a real impact in a highly regulated environment!

Role: IT Service Transaction Analyst

Duration: 6 Months

Location: Edinburgh or Glasgow (4 Days in Office a month) Client will only accept applications from North of England or Scotland.

Rate: .00 pd (Umbrella)

Role Purpose:

As an IT Service Transition Analyst, you will play a crucial role in supporting the successful introduction of new or changed IT services into the production environment. Collaborating with experienced IT Service Transition Managers, you will help coordinate transition activities, manage risks, produce operational readiness artifacts, and ensure a smooth handover to business-as-usual (BAU) support teams.

Key Responsibilities:

Service Transition Support:

Assist with the planning and coordination of transition activities for new or changed services.
Contribute to creating and maintaining essential documentation such as Transition Plans, Operational Readiness Checklists, Support Models, and Post Implementation Reviews.
Meeting Support & Governance:

• Attend project and service readiness meetings, capturing minutes, actions, risks, and decisions.
• Maintain action logs and ensure timely updates and closures.
  Support governance forums with reporting and document distribution.

Reporting & Data Management:

• Produce regular and ad hoc reports from ServiceNow, including dashboards and progress reports.
• Ensure data quality in ServiceNow through updates and coordination with technical teams.

Process and Continuous Improvement:

• Support adherence to IT Service Management processes, identifying improvement opportunities.
• Assist with creating and maintaining process guides and templates.

Stakeholder Engagement:

• Build effective relationships with Project Managers, Technical Leads, Service Owners, and Support Teams.
• Act as a central point for information and updates during transitions.

Skills & Experience Required:

Essential:

• Strong organizational skills with the ability to manage multiple tasks.
• Good written and verbal communication skills, especially in minute-taking.
• Experience with ServiceNow or similar ITSM platforms.
• A keen interest in IT Service Management and a willingness to learn.
• Attention to detail and a methodical approach to documentation.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).

Desirable:

• Awareness of ITIL principles (ITIL Foundation certification is a plus).
• Experience in an IT operational or support environment.
• Exposure to Change or Release Management processes.
• Previous experience in a regulated industry (e.g., Financial Services, Insurance).

Key Attributes:

• Proactive, self-motivated, and eager to develop professionally.
• Collaborative team player with strong stakeholder engagement skills.
• Calm under pressure with a problem-solving mindset.
• Adaptable and able to thrive in a fast-paced environment.

What We Offer:

• A supportive environment that fosters growth and development in Service Management.
• Opportunities to work on a diverse range of projects and IT service introductions.
• Training and support towards ITIL certifications and broader ITSM knowledge.
• Exposure to a highly regulated and security-conscious financial services environment.

If you’re excited about taking your first step into the world of IT Service Management and are ready to make a difference, we want to hear from you! Apply now and take the leap toward a rewarding career as an IT Service Transition Analyst with our client!

Candidates will ideally show evidence of the above in their CV in order to be considered.

Please be advised if you haven’t heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities’ employer.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Microsoft 365 Solutions Consultant

Salary: £45,000 - £55,000 (DOE)Location: Hybrid (2-3 days per week onsite) in Edinburgh

An award-winning digital workplace consultancy is looking for a Microsoft Technical Consultant to join their growing team. This role focuses on helping organisations design and optimise their Microsoft 365 modern workplace environments, improving collaboration, employee experience and productivity.

You’ll work directly with clients across IT, HR, Communications and Security teams, translating business needs into secure, scalable Microsoft 365 solutions.

Key Responsibilities

• Design and configure Microsoft 365 solutions including Teams, SharePoint, OneDrive and Exchange Online
• Support the delivery of Modern Workplace transformation projects
• Troubleshoot technical issues and support platform adoption
• Run discovery workshops and collaborate with stakeholders to define requirements
• Support integrations with other SaaS platforms and digital workplace tools

Key Skills

• Strong experience with Microsoft 365 (Teams, SharePoint, OneDrive, Exchange Online)
• Understanding of Azure, Power Platform or SaaS integrations
• Experience delivering or supporting Modern Workplace solutions
• Ability to communicate technical solutions to both technical and non-technical stakeholders
• The client are happy to look at someone from a support background but require the above knowledge including Graph API’s.

Desirable

• Microsoft 365 or Azure certifications
• Experience with PowerShell or Power Automate
• Knowledge of Microsoft 365 migrations or integrations

They are open to candidates from a support or MSP background.

If you do not tick all the boxes but have the right personality for a customer facing role, please do apply!

Benefits on offer

• Hybrid working with 2-3 days onsite each week in Edinburgh.
• 28 days holiday (including your birthday) + bank holidays + office closure at Christmas.
• Private medical cover, enhanced family leave, and support for Microsoft certifications.
• Access to M365 Copilot, LinkedIn Learning Premium, and ongoing professional development.
• A people?first culture with team events, collaboration, and opportunities to shape the future of the digital workplace.

If you’d like to hear more, please send across your CV that clearly demonstrates your recent and relevant experience.

Trainee Cyber Security Course Programme – Job Guarantee Included

Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you’re hired. Flexible financing options available, with payment plans starting from as low as £142 per month.
The Programme

Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities.

The Outcome
93% of graduates secure cyber security roles within 3 months.
Starting salaries: £28,000 – £38,000+

Who This Is For
The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace.
*This programme is available to UK-based learners only.

Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Trainee Cyber Security Course Programme – Job Guarantee Included

Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you’re hired. Flexible financing options available, with payment plans starting from as low as £142 per month.
The Programme

Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities.

The Outcome
93% of graduates secure cyber security roles within 3 months.
Starting salaries: £28,000 – £38,000+

Who This Is For
The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace.
*This programme is available to UK-based learners only.

Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Please note this is a training course and fees apply Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. We help place graduates from this programme into top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. Job Guarantee - How does it work? Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure an entry level IT job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning. Students are able to start the training with a deposit of around £190 and finance the remaining balance over 12 months interest free. This means many students finish the courses and find a placement within the term of the finance agreement. Step 1 - Accredited Online Training The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. Step 2 - Practical Training You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. Step 3 - Official exams You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. Step 4 - IT Technician placement We work with you to secure your first role as an IT Technician. Ideally you will need to gain two years experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. Cybersecurity Role Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch.

• £32,971 - £35,000 per annum
• Average uncapped bonus of £5,800 per annum (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply

Here at Halfords, we’re looking for a skilled Vehicle Technician / MOT Tester to join our team. If you’re an experienced mechanic with a passion for delivering excellent customer experience and keeping vehicles safe on the road, we want to hear from you.

As a Vehicle Technician / MOT Tester, you’ll carry out MOT tests to DVSA standards and complete a wide range of vehicle maintenance and repair work. From advanced diagnostics & repairs to routine services, you’ll ensure every job is done to the highest standard.

Drive your career forward at Halfords, the UK’s largest Automotive service, maintenance and repair business, offering excellent training & development opportunities, a wide range of benefits and an uncapped bonus scheme.

Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. Access to hybrid training and IMI approved continuous development will be fully supported.

Skills and experience

• Level 3 qualified in Light Vehicle Maintenance & Repair (or equivalent qualification or experience)
• Valid MOT Testing Licence
• Must have a full drivers licence with no more than 9 points

Why Halfords?

National Tyres and Autocare is part of the Halfords family.  We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

• £32,971 - £35,000 per annum
• Average uncapped bonus of £5,800 per annum (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply

Here at Halfords, we’re looking for a skilled Vehicle Technician / MOT Tester to join our team. If you’re an experienced mechanic with a passion for delivering excellent customer experience and keeping vehicles safe on the road, we want to hear from you.

As a Vehicle Technician / MOT Tester, you’ll carry out MOT tests to DVSA standards and complete a wide range of vehicle maintenance and repair work. From advanced diagnostics & repairs to routine services, you’ll ensure every job is done to the highest standard.

Drive your career forward at Halfords, the UK’s largest Automotive service, maintenance and repair business, offering excellent training & development opportunities, a wide range of benefits and an uncapped bonus scheme.

Benefits Include:

• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream - access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

You will be given every opportunity to progress your career at Halfords. Access to hybrid training and IMI approved continuous development will be fully supported.

Skills and experience

• Level 3 qualified in Light Vehicle Maintenance & Repair (or equivalent qualification or experience)
• Valid MOT Testing Licence
• Must have a full drivers licence with no more than 9 points

Why Halfords?

National Tyres and Autocare is part of the Halfords family.  We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We’d encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Job Title: Service Desk Analyst (Italian Speaker)
Location: Livingston, Scotland, UK
Job Type: Full-time, 06 Months
Work Model: Hybrid (2 days per week in office)

Summary:
The Group Service Desk provides first, second, and third-line technical support to colleagues across the Client Group.
This is a 365-operational service desk operating on rotating shift patterns. Shifts are typically Monday-Friday or Saturday-Wednesday, within service hours of 7 AM - 7 PM (Mon-Fri) and 8 AM - 6 PM (Sat-Sun).
The successful candidate will provide 1st and 2nd line technical support via chat-first service desk channels, supporting systems, Servers, networks, and user devices.
The environment includes Windows 11, MacOS, mobile devices, Citrix-based desktops, and bespoke applications.

Key Responsibilities:
Provide 1st and 2nd line support via Service Desk chat and occasionally phone during disaster recovery scenarios.
Respond to user queries professionally, calmly, and efficiently.
Log, categorise, and prioritise incidents accurately within the ITSM/ticketing system.
Ensure incidents and service requests are managed in line with SLAs.
Perform user administration and general technical support.
Provide warm transfers to Service Desk Technical Specialists when escalation is required.
Collaborate closely with 3rd line support and Workplace Technology teams.
Maintain accurate troubleshooting notes, escalations, and handovers.
Contribute to team documentation, processes, and service improvements.

Must-Have Skills:
Fluent Italian speaker (spoken and written) to support Client Group colleagues.
Proven 1st/2nd line Service Desk experience (chat-first support and incident management).
Strong customer service and communication skills.
Experience with ITSM/ticketing systems, logging incidents and managing SLAs.
Experience supporting Windows 11 end users.
Working knowledge of MacOS and mobile devices (iOS/Android).
Exposure to Citrix desktops and applications.
Experience with user administration (password resets, MFA guidance, account access issues).
Strong structured troubleshooting approach with clear documentation.
Ability to work rotating shifts including weekends.

Preferred/Nice-to-Have Skills:
Microsoft 365 support experience (Outlook, Teams, OneDrive, SharePoint).
Basic network troubleshooting skills (Wi-Fi, VPN, DNS connectivity).
Experience with Active Directory/Azure AD.
Familiarity with remote support tools.
Experience supporting bespoke/internal applications.
Knowledge base/documentation mindset with process improvement focus.
Experience collaborating with 3rd line support teams and managing escalations.
Understanding of major incident management or disaster recovery procedures.

Experience Required:
Minimum 1 year of IT Service Desk experience.
Ideally 3-4 years in a similar Service Desk or IT Support role.

Technology Environment:
Windows 11
MacOS
iOS/Android devices
Citrix desktops and applications
Microsoft 365
ITSM ticketing systems

Additional Information:
The role does not involve AI integration, but candidates will interact with chatbot and voice bot tools used by the service desk.
Candidates must demonstrate a strong interest in technology, problem solving, and delivering excellent customer service.

Scotland

Permanent

Competitive + Car/Car Allowance + Flexible Benefits

Summary

Freedom’s Networks team has a vacancy for a Project Manager to deliver secondary and primary substation works across SP Energy Networks (SPEN) territory, primarily covering Glasgow and South Lanarkshire. This role would be ideally suited to an experienced Project Manager or a developing Senior Authorised Person (SAP 11kV) looking to progress into a combined PM/SAP position. Reporting to the Senior Project Manager, you will lead operational teams to support our client SPEN in achieving delivery targets throughout ED2.

Some of the key deliverables in this role will include:

• Lead and support operational teams delivering works on behalf of our client, SPEN.
• Maintain strong client relationships and represent Freedom professionally across SPEN’s network.
• Ensure safety is prioritised at all times and promote a Zero Harm culture.
• Oversee delivery of secondary and primary substation projects within DNO environments.
• Meet and exceed client expectations, performance KPIs, and contractual obligations.
• Ensure compliance with SHEQ requirements and DNO safety rules.
• Support people development, retention, and team performance.
• Maintain accurate financial forecasts and contribute to ED2 growth planning.
• Promote and uphold Freedom’s core values across all activities.

What we’re looking for:

• Experience within the electrical distribution / utility sector.
• Preferably experience working on a DNO network - SPEN experience highly desirable.
• Background in substation replacement or refurbishment works (secondary and primary).
• Relationship management experience within a regulated DNO environment.
• Strong understanding of DNO technical standards, safety rules, and operational processes.
• NEBOSH/SMSTS accreditation (desirable).
• Full UK driving licence.
• First Aid & Manual Handling (desirable).
• DNO authorisations or progression toward SAP status (highly desirable).

Benefits:

We’re always evolving our benefits to ensure we’re attracting and retaining great people. Some of what you can expect includes:

• Car/Car allowance
• Salary sacrifice car scheme (Hybrid/Electric Vehicle)
• Pension with a leading provider and up to 8% employer contribution
• 25 days holiday
• Personal Wellbeing and Volunteer Days
• Private Medical Insurance
• Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice)
• Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes.
• Personal development programme

Next Steps

As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation.

We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met.

About Us

Freedom are part of the NG Bailey Group, one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.

You will be working as part of a team where we are committed to creating a culture where we treat each other fairly and with respect, recognising everyone as an individual.

Progression is something we value and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.

Ready to launch your career in Cyber Security?

The UK is facing a critical shortage of skilled cyber professionals, creating outstanding opportunities for people who want a secure, high-growth career. Whether you’re completely new to tech or looking to switch careers, our Cyber Security Career Programme is built to get you job-ready - with a guaranteed role on completion.

Why choose this programme?

We don’t just teach theory. We train you through real-world scenarios, globally recognised certifications, and guided mentorship so you gain the confidence and credibility our end employers are actively searching for.

What’s included:

• 100+ hours of live, instructor-led online training
• 4 industry-recognised certifications
  • Microsoft Azure Fundamentals
  • CompTIA Security+
  • CompTIA CySA+
  • Forescout FSCA (exam resit included)
• Hands-on project work that mirrors real business challenges
• Job guarantee we connect you directly with our partner employers to secure your first role in I.T.

Your investment:

• Course cost: £2,795
• Payment plan: £232.91 per month (interest-free)
• 100% refund if you’re not offered a job after completing the programme

No experience? No problem.

You don’t need a technical background. If you have determination, good communication skills and a passion for a stable, future-proof career, we’ll help you get there step by step.

Take control of your future.

Click ‘Apply Now’ and start your journey into a career that offers progression, purpose and long-term security.

External Sales Engineer - Pumps Industry - Edinburgh - Up to £47,000

About the CompanyAre you an experienced Sales Engineer? Do you have vast knowledge and experience across the Pumps industry? Do you want to be part of an incredible business in Edinburgh?*
If yes, this could be the job for you!
We are recruiting for an experienced Sales Engineer to join a business with a fantastic reputation in the industry. They are looking strong, sales professional with proven experience and background in the Pumps industry - the successful candidate will have drive, ambition and excellent negotiation skills.

As an External Sales Engineer, you will be the primary point of contact within the client base, identify and develop new customers, and generate enquiries and following them to completion.
External Sales Engineer - The Details

• Up to £47,000
• Monday - Friday role
• 40 hours p/w
• Strong job security and stability
• Further progression and development opportunities
• 25 days holiday + bank holidays
• Various perks and benefits

External Sales Engineer - Responsibilities & Requirements

• Min. 2 years’ B2B sales track record
• Responsible for sales of products and services
• Work closely with Internal Sales, and willing to assist with quotes when required
• Ability to work to KPI’s set by the business
• Flexible with travel if required
• Demonstrate excellent negotiation skills
• Self-driven and focused individual with the ability to work on own initiative

About UsDetail2Recruitment acts as an employment agency in respect of this position. Due to the volume of applications we receive, we are unable to give feedback on unsuccessful applications. For information on how we use your personal information, please refer to detail2recruitment privacy policy

IT Support Analyst Edinburgh (MSP Environment)

Morris Sinclair is proud to be working in partnership with a dynamic and growing Managed Service Provider based in Edinburgh. As they continue to expand their client base across Scotland, they re looking to welcome a proactive and enthusiastic IT Support Analyst to their close-knit team of Engineers.

About the Role
This is a fantastic opportunity to gain hands-on experience in a collaborative environment where no two days are the same. You ll be supporting a diverse range of clients, solving real-world IT challenges, and learning from seasoned professionals who are passionate about what they do.

Who We re Looking For
We re keen to speak with individuals who bring a positive, can-do attitude and a genuine desire to grow within the IT industry. If you ve recently completed an apprenticeship and are ready to take the next step in your career, this could be the perfect fit. You don t need to know everything we value curiosity, initiative, and a willingness to learn above all else.
What You ll Bring

• A customer-first mindset and a drive to go the extra mile
• A collaborative spirit and eagerness to support both clients and colleagues
• A hunger to learn and solve problems independently
• You will also need to have a full Driving License for this role!

Tech You ll Work With

Experience with the following technologies is a plus (but not essential):

• Microsoft 365 (Office apps, Teams, SharePoint, OneDrive)
• Entra ID (formerly Azure AD)
• Windows OS & Mac OS
• Basic networking principles

If you are interested in this role and would like more information please give me a call on (phone number removed) or email at (url removed).

Location: Glasgow/Edinburgh (Hybrid)
Contract: 12 months
Inside IR35 - Umbrella only
Must be eligible for SC security clearance

Our client, a reputable organisation, is seeking a skilled Oracle EPM Cloud Consultant to join a dynamic team supporting a major Shared Services Programme. This programme, launched in October 2024, covers HR, ERP, and EPM modules for over 20,000 users, and is now focused on providing ongoing support, system enhancements, and managing regular Oracle upgrades. The role involves extending the system’s capabilities across wider government bodies, ensuring smooth operation and continuous improvement.

What you’ll be doing:
* Supporting the live Oracle EPM Cloud system, including EPM Finance and integrations
* Managing monthly and quarterly Oracle upgrades
* Assisting with system enhancements and user support
* Collaborating with stakeholders to extend system footprint and optimise performance
* Ensuring compliance with security and governance standards, including SC clearance requirements

What you’ll bring:
* Proven experience supporting Oracle EPM Cloud systems, especially EPM Finance and integrations
* Strong understanding of Oracle Cloud Reports and related modules
* Ability to manage upgrades and system support in a live environment
* Excellent communication skills and stakeholder engagement
* Eligibility for SC security clearance

This is an exciting opportunity to contribute to a high-profile programme within a collaborative environment. If you meet the criteria and are ready to make an impact, we’d love to hear from you.

Location: Fife

About the Company

We are working with a highly successful business in Fife, with around 100 users across desktops and terminals. The IT team is small but pivotal, ensuring smooth day-to-day operations and supporting key projects.

Role Overview

We are seeking a proactive IT Analyst to join our clients 2-person IT team. Reporting to the IT Manager, you will provide technical support across the business, maintain IT systems, and contribute to projects that drive operational efficiency. This is a hands-on role ideal for someone who enjoys problem-solving, supporting users, and working across different IT platforms.

Key Responsibilities

• Provide day-to-day IT support for approximately 100 users (desktop and terminals)
• Manage user accounts, permissions, and access across systems
• Support Office applications and ERP systems, including troubleshooting and user guidance
• Run ad hoc data queries and assist with reporting
• Assist with IT projects and initiatives as required
• Collaborate closely with IT Manager and other stakeholders to ensure seamless IT operations

Required Skills & Experience

• Basic SQL experience for data queries
• Knowledge of Active Directory and Azure
• Experience or familiarity with ERP systems (Dynamics NAV preferred)
• Strong problem-solving skills and ability to work independently in a small team
• Excellent communication skills for interacting with users across the business

Benefits

• Early finish on Fridays
• 1 day of your choice working from home
• 7% Pension contributions
• 15% discretionary bonus
• Excellent work/life balance
• AND MUCH MORE .

Are you keen on finding out more about this brilliant role? Please hit APPLY TODAY!